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www.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/screener.html
April 01, 2022 - five-item screener that is used during the analysis of the data to determine which responses to the questionnaire … If the answer to the first part of the question is "yes," the respondent moves on to the second part … If so, the respondent continues to the third part, which asks whether the condition has lasted or is
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Strategies for Improving … CAHPS
Clinician & Group (CG-CAHPS)
Survey Scores
A Webcast Presented by the AHRQ CAHPS User Network … Facility Surveys
Hospital
In-Center Hemodialysis
Nursing Home
Ambulatory Care Surveys
Clinician … MA (Moderator)
12 www.cahps.ahrq.gov
Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey … Scores
CAHPS Webcast Series
CAHPS Family of Surveys
Facility Surveys
Ambulatory Care Surveys
Our
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2024-sops-deidentified-data-research-abstract-example.pdf
January 01, 2024 - Instructions
Please use this form to describe the research for which you are requesting AHRQ Surveys … April 2024 2
Methodology [Specify measures and proposed analyses, including level of analysis, i.e., respondent-level … Survey
SOPS
Database
Report Year
Dates of
Survey Data
Collection
Number
of Sites
Number … of
Respondents
Check
Dataset
Requesting
Hospital 2.0 2022 Nov. 2020 –
July 2022 400 206,410 … Sites
Number of
Respondents
Check
Dataset
Requesting
Hospital
Health Information
Technology
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-how-are-cahps-surveys-used.pdf
January 01, 2021 - How Are CAHPS® Survey Results Used?
HOW ARE CAHPS SURVEY
RESULTS USED?
Dale Shaller, M.P.A. … Principal
Shaller Consulting Group
Major Uses of CAHPS Surveys
• Public reporting
• Value-based … purchasing
• Recognition and certification
• Research
Major Uses of CAHPS Surveys
• Public reporting … Publication No. 1067, November 2006.
31
Using CAHPS Surveys
To Improve Patient Experience
Monitor … Survey
► Child HCAHPS Survey (in development)
• Two major applications:
► Comparative data for assessing
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www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/measures/measure-2.html
November 01, 2017 - The CAHPS 3.0 Child Survey combines three components:
The widely used basic CAHPS child core questionnaire … The response sets for the supplemental questions are consistent with the core items in the questionnaire … Online Resource: To obtain the CAHPS® Survey and Reporting Kit, go to: http://www.ahrq.gov/cahps/surveys-guidance … The CAHPS 3.0 Child Survey can be used for statewide assessment or for regional or local surveys. … Development and standardization of questions and questionnaires.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital_survey_composites-spanish.pdf
October 01, 2009 - Spanish Translation of AHRQ's Hospital Survey on Patient Safety
SOPSTM Hospital Survey Items and Composites … • To view the formatted questionnaire, refer to the Hospital Survey in Spanish. … o No reordering of survey items. … NOTE: This document is NOT part of the survey and SHOULD NOT BE DISTRIBUTED TO SURVEY
RESPONDENTS. … A bilingual survey translator reviewed the Premier Hospital survey translation to assess whether the
-
www.ahrq.gov/sops/databases/asc/index.html
August 01, 2024 - SOPS Ambulatory Surgery Center Database
AHRQ has established the AHRQ Surveys on Patient Safety … Participation is free and open to all SOPS ASC Survey users, provided the questionnaires are administered … appendixes—presenting data by facility characteristics (number of operating/procedure rooms and geographic region) and respondent … presenting data by facility characteristics (number of operating/procedure rooms and geographic region) and respondent … presenting data by facility characteristics (number of operating/procedure rooms and geographic region) and respondent
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
https://www.ahrq.gov/cahps … /surveys-guidance/item-sets/elicitation/index.html
http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources … /modifying/index.html
http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html … https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html
https://www.ahrq.gov/cahps/surveys-guidance … Clinician & Group Narrative Item Set
Page 7
Oversight of Vendors
Organizations that administer CAHPS surveys
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-Exec-Summary-Infographic.pdf
January 01, 2023 - Ambulatory Surgery Center (ASC) Database
243
Participating
ambulatory surgery centers
7,458
Respondents … 37%
Highest Scoring
Composite Measure
Organizational Learning –
Continuous Improvement
91%
of respondents … Lowest Scoring
Composite Measure
Staffing, Work Pressure,
and Pace
72%
of respondents indicated … Highest and Lowest Composite Measure Average Scores by
Respondent Characteristics
Staff Position … Action planning for patient safety improvement
The Action Planning Tool for the AHRQ Surveys on Patient
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-surveys-primer-webcast.pdf
January 11, 2018 - Understanding CAHPS® Surveys: A Primer for New Users - Intro
Understanding CAHPS® Surveys:
A Primer … Our Focus Today
• Present a comprehensive overview of the CAHPS
program
• Discuss what the CAHPS surveys … are and what
their purpose is
• Describe how CAHPS surveys are developed and
administered
• Review … how CAHPS survey results are used to
improve patient experience
• Provide answers to your questions … access the event
materials and resources,
click on the “Resources”
icon.
7
Understanding CAHPS®Surveys
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
January 22, 2015 - Introducing the CAHPS Child Hospital Survey
Introducing the CAHPS Child
Hospital Survey
A Webcast … and related products,
including the CAHPS Database
• CAHPS Surveys
• Assess patients’ experiences … Surveys
Hospital
In-Center Hemodialysis
Nursing Home
Ambulatory Care Surveys
Clinician & … Core CAHPS Design Principles
CAHPS Family of Surveys
CAHPS Consortium
Child HCAHPS Survey Development … HCAHPS Survey – Adult vs.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-outpt-mhs-webcast-bakdash.pdf
April 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - AHRQ
AHRQ’S CAHPS PROGRAM
Consumer … with Clinicians
Getting
Information
Shared Decision
Making
Self
Management
Support
7
CAHPS Surveys … Plans
• Health Plans
• Dental Plans
• Home and
Community-
Based Services
8
Uses for CAHPS Surveys … AHRQ’S CAHPS PROGRAM
Agency for Healthcare Research and Quality (AHRQ)
Patient Experience
CAHPS Surveys … Measuring patient experience
Uses for CAHPS Surveys
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
June 01, 2021 - CAHPS Narrative Item Set for the Clinician & Group Survey
Narrative Item Set
for the Clinician … & Group Survey
Consumer Assessment of Healthcare Providers and Systems
(CAHPS) surveys provide a … CAHPS and Comments: How
Closed-Ended Survey Questions and Narrative Accounts Interact in the
Assessment … Learn more about the
CAHPS Narrative Item Set
for the Clinician & Group Survey:
https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/
elicitation/index.html
AHRQ Pub.
-
hcup-us.ahrq.gov/reports/methods/2018-03.pdf
January 01, 2018 - Decennial census long form will be replaced in
2010 census by the American Community Survey (ACS) … The NCS-1 respondents were reinterviewed in
2001-02 for the NCS-2. … The NCS Replication Survey (NCS-R) was carried out in a new
national sample of 10,000 respondents. … concept in HCUP), while the
CPS captures the health insurance coverage of the population, where one respondent … CPS respondents who only have coverage through
these programs would be considered uninsured.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-sops101-webcast-2023-intro.pdf
January 01, 2023 - An Overview of the SOPS® Surveys for New Users - INTRO
An Overview of the SOPS® Surveys
for New Users … Manager,
User Network for SOPS,
Westat
4
Agenda
• AHRQ SOPS Program
• An Overview of the SOPS Surveys … Databases
• Action Planning for Improvement
• SOPS Resources
• Q&A
5
An Overview of the SOPS® Surveys
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www.ahrq.gov/cpi/about/mission/arra/index.html
December 01, 2014 - Consumer and Clinician Surveys
Slide 22. Surveys: Background
Slide 23. … Consumer Survey Findings (Longitudinal con't)
Slide 27. Clinician Surveys
Slide 28. … The majority of respondents rated their perceived value of PCOR as "high" before taking a module, so … there were fewer respondents who could "change their mind" and move from "low" to "high" perceived value … Return to Contents
Slide 28: Clinician Survey Findings (Wave 1)
18% of clinician respondents
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/sops-program-brief-2024.pdf
January 01, 2024 - Survey Development Process
SOPS surveys and supplemental item sets undergo
a rigorous development and … Steps in the SOPS Survey
Development Process
Review literature and existing surveys. … survey
results. … • Selecting your survey population.
• Conducting web and paper-based
surveys. … Areas of Patient Safety Culture Assessed by the SOPS Surveys
Optional Supplemental Item Sets
Survey
-
www.ahrq.gov/cahps/surveys-guidance/cancer/survey-measures.html
March 01, 2017 - CAHPS Cancer Care Survey Measures
For more information: Patient Experience Measures from the … CAHPS ® Cancer Care Survey (PDF, 325 KB)
Getting Timely Appointments, Care, and Information
Q14
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-intro.pdf
April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores
Strategies for Improving CAHPS
Health Plan … Survey Scores
A Webcast Presented by the AHRQ CAHPS User Network
April 13, 2016
12:00 – 1:00 pm … Facility Surveys
Hospital
In-Center Hemodialysis
Nursing Home
Hospice
Ambulatory Care Surveys … 5.0
4
Core Survey Composites and Ratings
2015 National Adult Medicaid Average Top-Box Scores … Scores
CAHPS Webcast Series
CAHPS Family of Surveys
CAHPS Health Plan Survey 5.0
Our Focus Today
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-sops-overview-webcast-bakdash.pdf
April 02, 2025 - AHRQ’s Surveys on Patient Safety Culture® for New Users - Jonathan Bakdash
AHRQ’s Surveys on Patient … measurement,
and improvement of patient safety culture
within healthcare settings
• Develops validated surveys … Supported Expected Accepted
Exists at
multiple
levels:
System Hospital Department Unit
9
AHRQ’s Surveys