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341. What Are Patient-Reported Measures? | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/about-cahps/patient-experience/prems-proms/index.html
     February 01, 2025 - developing optional supplemental items, and testing modern and potentially less cumbersome approaches to survey … Widely used PROMs include the 36-item Short Form Health Survey (SF-36) 1 for collecting self-reported … quality-of-life measures and the Patient Health Questionnaire (PHQ-9) 2 for tracking depression and … Practice .                                                                        1. 36-item Short Form Survey … Patient Health Questionnaire (PHQ-9).

342. Medical Office Survey on Patient Safety Culture: 2018 User Database Report Part I (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2018mosopsdatabasereport-part1-rev0921.pdf
     April 01, 2018 - of respondents per medical office (range: 3 to 516) 15 Average number of surveys administered per medical … Respondents Average Mode Response Rate Survey Administration Mode Number Percent Number Percent … Respondent Characteristics This chapter describes respondent characteristics within the participating … Distribution of 2018 Database Medical Offices by Respondent Characteristics Respondent Characteristics … Some medical offices used a paper-only survey, others used web-only surveys, and others used a combination

343. Understanding SOPS Surveys: A Primer for New Users | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/sops-primer.html
     December 01, 2023 - Understanding SOPS Surveys: A Primer for New Users October 23, 2018 Summary Speakers … and Presentation Slides Recording Transcript Related Material   Understanding SOPS™ Surveys …   Summary On Tuesday, October 23, 2018, AHRQ hosted a webcast that provided an overview of the Surveys … The speakers described the SOPS program, the SOPS surveys, supplemental items, databases, and the resources … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

344. Tip Sheet: Improving Response Rates on the AHRQ Surveys on Patient Safety Culture (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/sopstipsheet.pdf
     June 02, 2025 - Tip Sheet: Improving Response Rates on the AHRQ Surveys on Patient Safety Culture Tip Sheet: Improving … Response Rates on the AHRQ Surveys on Patient Safety Culture This Tip Sheet will help you understand … A survey response rate is the number of completed surveys returned by eligible respondents divided by … For Web surveys, send short weekly thank you/reminder emails. … Staff are more likely to participate in future surveys when they know the results will be used for

345. Understanding CAHPS® Surveys: A Primer for New Users - Slides 32-38 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-how-are-surveys-administered-fry-webinar.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 32-38 How Are CAHPS Surveys Administered … Recall that AHRQ is a research and development agency  AHRQ provides information about best survey … science in surveys and administration  Organizations requiring CAHPS surveys specify administration … Telephone • Mixed Mode  Mail with Telephone follow-up  Email with Mail or Telephone follow-up • Survey … and reporting measures  Research on survey administration & reporting  Frequently asked questions

346. Understanding SOPS Surveys: A Primer for New users -Gray (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-SOPS_101_Webcast_2020-Gray.pdf
     January 01, 2020 - Understanding SOPS Surveys: A Primer for New users -Gray Overview of the SOPS Surveys 6 Laura Gray … 8 AHRQ Surveys on Patient Safety Culture • Surveys of providers and staff about the extent to which … Surveys •Getting started •Selecting your survey population •Conducting web & paper-based surveys • … AHRQ Surveys on Patient Safety Culture Areas of Patient Safety Culture Assessed Across SOPS Surveys … Items in Development How are SOPS surveys used?

347. Understanding SOPS Surveys: A Primer for New users - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-SOPS_101_Webcast_2020-Intro.pdf
     January 01, 2020 - Understanding SOPS Surveys: A Primer for New users - Intro Understanding SOPS Surveys: A Quick Primer … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Naomi … Yount, Ph.D., (Moderator) Senior Study Director, User Network for the AHRQ Surveys on Patient Safety … Culture (SOPS) Westat 4 Agenda • Overview of the SOPS Surveys • SOPS Databases • SOPS Resources

348. Understanding SOPS Surveys: A Primer for New users - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-SOPS_101_Webcast_2020-Closing.pdf
     January 01, 2020 - Understanding SOPS Surveys: A Primer for New users - Closing Questions & Answers 35 How to Ask

349. Understanding CAHPS Surveys: A Primer for New Users - Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-intro-2023.pdf
     January 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users - Introduction Understanding CAHPS® Surveys: A … speaker bios on our event site 3 Today’s Agenda • Overview of the AHRQ CAHPS Program • CAHPS Survey … Basics ► Design principles ► Survey measures ► Sampling and administration ► Survey uses • Recent … Director Westat • Dale Shaller, M.P.A., Principal Shaller Consulting Group Understanding CAHPS®Surveys

350. Understanding CAHPS Surveys: A Primer for New Users - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-closing-2023.pdf
     January 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users - Closing 33 Q&A ? ?

351. Findings of Two Inaugural Leapfrog Surveys 2019. | PSNet
     psnet.ahrq.gov/issue/findings-two-inaugural-leapfrog-surveys-2019
     November 06, 2019 - Book/Report Findings of Two Inaugural Leapfrog Surveys 2019. … Citation Text: Findings of Two Inaugural Leapfrog Surveys 2019. … Cite Citation Citation Text: Findings of Two Inaugural Leapfrog Surveys … Hospital Performance on Leapfrog’s Surgical Volume Standard Based on Results of the 2019 Leapfrog Hospital Survey … September 2, 2020 Same Day Surgery in the US; Findings of Two Inaugural Leapfrog Surveys

352. Understanding CAHPS Surveys: A Primer for New Users - CAHPS Program (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ginsberg-cahps-program.pdf
     June 02, 2025 - ; requirements for using CAHPS surveys are established by other organizations 8 CAHPS Surveys • … CAHPS surveys are the gold standard for patient experience measurement … • The CAHPS survey development process captures the patient’s voice. … collecting patient experience data ►Reporting of patient experience data ►Improving quality based on CAHPS survey … narrative protocols for purposes of facilitating quality improvement ► Effectiveness of different survey

353. CAHPS Home and Community-Based Services Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hcbs/index.html
     January 01, 2025 - CAHPS Home and Community-Based Services Survey The CAHPS Home and Community-Based Services Survey … survey, supplemental items, and supporting documentation for survey administration, please visit CAHPS … Home and Community Based Services Survey on Medicaid.gov. … No documentation for this survey is available on AHRQ's website. … The CAHPS HCBS Survey Database aggregates the data from this survey and produces reports that facilitate

354. Notes | Agency for Healthcare Research and Quality
     www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14notes.html
     June 01, 2014 - Response Rate = Number of complete, returned surveys / Number of surveys distributed − Ineligibles … Numerator = Number of complete, returned surveys. … It excludes surveys that were returned blank on all nondemographic survey items but includes surveys … were missing responses on all of the nondemographic survey items (indicating that the respondent did … In this example, an average of about 50 percent of the respondents responded positively to the survey

355. Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Fagnan & Rollins (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/fagnan-reflections-perceptions-mosops.pdf
     June 02, 2025 - What worked best or didn’t work for distribution and collection of surveys in your medical offices? … I think it would have been better if I had gone out to the clinics to deliver the surveys in person … There were delays in getting the survey done in clinics where we mailed the surveys. … Survey of Practice Point of Contacts (in the medical offices) • Survey received on 2/14/2010 by 262 … to 21.1% • Over two-thirds of the respondents were office managers Enthusiasm Level: Positive

356. Error Disclosure Training and Organizational Culture | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/liability/etchegaray.html
     August 01, 2017 - There were significant improvements (all p-values < .05) in the follow-up surveys compared with the baseline … Results We previously published demographics for the baseline survey, 19 and those demographics are … As seen in Table 2, of all respondents in the follow-up survey administration, 472 participants (44 percent … Minor error disclosure culture was significantly higher in the follow-up surveys than in the baseline … Comparing two safety culture surveys: Safety Attitudes Questionnaire and Hospital Survey on Patient Safety

357. AHRQ’s Surveys on Patient Safety Culture® for New Users - Introduction (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-overview-webcast-intro.pdf
     January 15, 2025 - AHRQ’s Surveys on Patient Safety Culture® for New Users - Introduction AHRQ’s Surveys on Patient Safety … Principal Research Associate User Network for AHRQ Surveys on Patient Safety Culture Westat Moderator … Lead Research Associate User Network for AHRQ Surveys on Patient Safety Culture Westat 3 Agenda … • Background on AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Program • SOPS Surveys, Databases … and Resources • Q&A 4 AHRQ’s Surveys on Patient Safety Culture®for New Users Webcast Technical

358. Best Practices for Administering SOPS® Surveys Users (Webcast): Ginsberg Presentation (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-ginsberg.pdf
     June 02, 2025 - Best Practices for Administering SOPS® Surveys Users (Webcast): Ginsberg Presentation AHRQ’s Surveys … clinicians and patients • Make the safe thing the easy thing to do 7 AHRQ’s SOPS Program • SOPS surveys … measurement, and improvement of patient safety culture within healthcare settings • Develops validated surveys … Free technical assistance and resources available 10 How can you use the SOPS surveys? … Why should you use the AHRQ SOPS Surveys? How can you use the SOPS surveys?

359. Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report Part I (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-parti-rev091721.pdf
     January 01, 2019 - The survey also includes a question that asks respondents to provide an overall rating of patient safety … number of respondents per community pharmacy (range: 3 to 29) 7 Average number of surveys administered … In this example, an average of 50 percent of the respondents responded positively to the survey items … Some community pharmacies used a paper-only survey and others used web-only surveys. … Content 2 Survey Administration Statistics 3 Community Pharmacy Characteristics 4 Respondent

360. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/38696/psn-pdf
     April 11, 2012 - Hospital Survey on Patient Safety Culture: 2009 Comparative Database Report. … This report, building on 2007 and 2008 versions, presents baseline survey data from more than 600 hospitals … to create benchmarks for comparison of different regions, hospital types, hospital size, respondent … https://psnet.ahrq.gov/primer/culture-safety https://psnet.ahrq.gov/issue/surveys-patient-safety-culture … https://psnet.ahrq.gov/issue/surveys-patient-safety-culture https://psnet.ahrq.gov/issue/hospital-survey-patient-safety-culture