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321. Final Progress Report: Multi-Method Proactive Risk Assessment (pdf file)
     www.ahrq.gov/sites/default/files/2024-12/pace-report.pdf
     January 01, 2024 - , other staff) for both surveys, and individual level for the Culture of Safety Survey. … both sets in the final questionnaire. … was performed at the individual respondent level (without revealing the identity of the respondent) … In this analysis, respondents were considered to be either positive or negative responders to a domain … an interesting dichotomy between the two self- reported surveys and the Office Procedures Survey, which

322. New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/dxsafety.html
     June 01, 2022 - Summary Speakers and Presentation Slides Recording Summary This AHRQ webcast introduced the new Surveys … Medical offices can use the survey items as a supplement to the SOPS Medical Office Survey to assess … Safety Supplemental Items for the SOPS Medical Office Survey (PDF, 2 MB)   Joann Sorra (Moderator … Project Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Intro … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

323. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2021 User Database Report Part II (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-II-SOPS-ASC-DatabaseReport.pdf
     December 01, 2021 - Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2021 User Database Report … Part II Surveys on Patient Safety Culture™ (SOPS®) Ambulatory Surgery Center Survey: 2021 User Database … Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Surveys on Patient Safety Culture™ (SOPS®) Ambulatory Surgery Center Survey: 2021 User Database Report … , procedures, or treatments. 2021 SOPS Ambulatory Surgery Center Database Report Appendixes 36 Surveys

324. CAHPS Item Set for Children with Chronic Conditions | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/index.html
     April 01, 2022 - set of supplemental items was designed to be used with the Child Medicaid version of the Health Plan Survey … for nearly 19 percent of all children under 18 2 , although some sponsors of the CAHPS Health Plan Survey … this optional set of items was integrated into the 3.0 version of the CAHPS Health Plan Survey's child questionnaires … In 2007, the item set was integrated into the Child Medicaid Questionnaire and updated to make it consistent … with the 4.0 version of the survey.

325. SOPS® Database Information and Instructions for Requesting De-identified SOPS Database Data (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2024-instructions-requesting-deidentified-sops-data.pdf
     January 01, 2024 - This document is for researchers interested in requesting de-identified SOPS data from the AHRQ Surveys … The de-identified data do not identify or permit re-identification of individual respondents or participating … SOPS Survey Response Data: Survey data submitted at the individual respondent level by participating … respondent names, addresses, and telephone numbers. … Survey Administration and Site Characteristics Data: Information regarding survey administration, such

326. Ambulatory Surgery Center SOPS: What You Need To Know (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/asc-program.html
     December 01, 2023 - on Patient Safety Culture™ (SOPS™) Ambulatory Surgery Center (ASC) Survey , including a review of the … SOPS ASC program, survey administration in your facility, and resources available. … Senior Study Director and SOPS Database Manager User Network for the AHRQ Surveys on Patient Safety … Culture (SOPS) Westat The SOPS Ambulatory Surgery Center Survey (PDF, 1.4 MB)   Joann Sorra … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

327. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2023 User Database Report Part II (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-II.pdf
     January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2023 User Database Report … Part II Surveys on Patient Safety Culture® (SOPS®) Ambulatory Surgery Center Survey: 2023 User Database … Surveys on Patient Safety Culture® and SOPS® are trademarks of the U.S. … Surveys on Patient Safety Culture® (SOPS®) Ambulatory Surgery Center Survey: 2023 User Database Report … Note 3: Hours worked per week results may be related to respondent staff positions.

328. An Overview of the SOPS® Surveys for New Users - Kirchner (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-sops101-webcast-2023-kirchner.pdf
     January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Kirchner Overview of the SOPS Surveys Jess Kirchner … are the SOPS Surveys? … are composed of standardized questions — core items that support the comparability of survey content … • Focus on: ► The diagnostic process ► Accurate diagnoses ► Communication around diagnoses 19 Survey … Set for Hospitals and Medical Offices Diagnostic Safety Supplemental Item Set for Medical Offices Survey

329. The Power of Patient Stories for Improving the Patient Experience webcast - Grob (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-stories.pdf
     July 01, 2020 - S We b c a s t 5 / 1 2 / 2 2 Let me tell you a story… Stories powerfully complement CAHPS surveys … July 2020 – Dec, 2021 surveys: 1,026 comments: 2,100 THREE Distinct Areas of Added Value • Provide … ” - Mark Turner, cognitive scientist, linguist & author “In the future, your survey should account … Accounting for such non-physical visits will necessarily change certain questions in the survey….” … – NIS respondent “Free text, narrative feedback were preferred to checkboxes, surveys and patient

330. Best Practices for Web-based SOPS Surveys - Closing Slides (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-bestpractices-web-sopssurveys-closing.pdf
     June 02, 2025 - Best Practices for Web-based SOPS Surveys - Closing Slides Questions & Answers 57 Submitting Questions … the webcast evaluation 59 https://www.ahrq.gov/sops/index.html Best Practices for Web-based SOPS Surveys

331. Understanding SOPS® Surveys: A Primer for New Users - Gray (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-overview-surveys.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys Laura Gray … Organization 13 What are the SOPS Surveys? … are composed of standardized questions — core items that support the comparability of survey content … Forms − English and Spanish − PDF and Word ► Survey Items and Composite Measures ► Survey User's … What are the SOPS Surveys?

332. Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report Part I (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-parti.pdf
     January 01, 2019 - The survey also includes a question that asks respondents to provide an overall rating of patient safety … number of respondents per community pharmacy (range: 3 to 29) 7 Average number of surveys administered … Database Respondents Average Response Rate Survey Administraion Mode Number Percent Number Percent … In this example, an average of 50 percent of the respondents responded positively to the survey items … Some community pharmacies used a paper-only survey and others used web-only surveys.

333. Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
     January 01, 2017 - not used for closed-ended questions with scaled responses because it is not clear which question a respondent … Second, survey respondents were invited to comment on the open-ended questions after completing the … survey. … to the Elicitation Protocol differ from respondents to the closed-ended questions? … How do respondents to the Elicitation Protocol differ from respondents to the closed-ended questions?

334. Understanding SOPS® Surveys: A Primer for New Users - Gray (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-gray.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys Laura Gray … SOPS Core Survey + SOPS Supplemental Item Sets = Customized SOPS Survey 17 SOPS Supplemental … Thomas et al, 2012 Survey Materials • AHRQ SOPS website: www.ahrq.gov/sops ► Survey Forms − English … and Spanish − PDF and Word ► Survey Items and Composite Measures ► Survey User's Guide − Gives step-by-step … are the SOPS Surveys?

335. Surveys on Patient Safety Culture® (SOPS®) Workplace Safety Supplemental Items for Nursing Homes: 2025 Updated Results: Executive Summary Infographic (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2025_nursing_home_wps_infographic.pdf
     January 01, 2025 - Surveys on Patient Safety Culture® (SOPS®) Workplace Safety Supplemental Items for Nursing Homes: 2025 … S~f~~tc~it:u~~f , 1 , Surveys on Patient Safety Culture® (SOPS®) Workplace Safety Supplemental Items … Lowest Composite Measure: Interactions Among Staff 57% of respondents agreed t hat staff are not … Overall Rating on Workplace Safety for Staff 55 % of respondents rated workplace safety for staff … Action planning for patient safety improvement The Action Planning Tool for the AHRQ Surveys on Patient

336. Surveys on Patient Safety Culture® (SOPS®) Workplace Safety Supplemental Items for Nursing Homes: 2025 Updated Results Executive Summary Infographic (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2025-nursing-home-workplace-safety-report-summary.pdf
     January 01, 2025 - Surveys on Patient Safety Culture® (SOPS®) Workplace Safety Supplemental Items for Nursing Homes: 2025 … S~f~~tc~it:u~~f , 1 , Surveys on Patient Safety Culture® (SOPS®) Workplace Safety Supplemental Items … Lowest Composite Measure: Interactions Among Staff 57% of respondents agreed t hat staff are not … Overall Rating on Workplace Safety for Staff 55 % of respondents rated workplace safety for staff … Action planning for patient safety improvement The Action Planning Tool for the AHRQ Surveys on Patient

337. SOPS Community Pharmacy Database | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/databases/pharmacy/index.html
     August 01, 2024 - SOPS Community Pharmacy Database AHRQ established the Surveys on Patient Safety Culture © (SOPS … Participation is free and open to all SOPS Community Pharmacy Survey users, provided the questionnaires … on Patient Safety Culture Database Report presents data from 331 community pharmacies and 2,157 respondents … pharmacy characteristics (average number of prescriptions filled per week and geographic region) and respondent … ; Part 2 [PDF, 655 KB])—Based on data from 255 U.S. community pharmacies and 1,603 pharmacy staff respondents

338. The Rationale for Case Mix and Mode Adjustments - Elliott (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/3-case-mix-mode-adjustments-webcast-elliott.pdf
     June 02, 2025 - and Mode Adjustments - Elliott The Rationale for Case-Mix and Mode Adjustments to AHRQ’s CAHPS Surveys … : Overview • CAHPS surveys provide comparative information about the patient experience dimension of … HCAHPS must consider both respondent and patient characteristics − Respondent characteristics are … age Education Education Respondent education General health General health Primary diagnosis Mental … Outline CAHPS Surveys: Overview What Is Case-Mix Adjustment (CMA) and Why is it Done?

339. SOPS Webcasts | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/webcasts.html
     August 01, 2025 - on Patient Safety Culture® Hospital Survey (Webcast) (October 30, 2024)   Enhancing Surgical Team Communication … : SOPS® and TeamSTEPPS® in Action (Webcast) (July 25, 2024) Using AHRQ’s SOPS® Hospital Survey and Workplace … 1, 2023) SOPS Medical Office Survey: What You Need to Know (Webcast) (July 19, 2023) SOPS Ambulatory … Surgery Center Survey: What You Need To Know (Webcast)  (April 27, 2023) New SOPS® Workplace Safety … : A Primer for New Users (Webcast)  (November 7, 2022) SOPS Nursing Home Survey: What You Need To Know

340. HIT/CAHPS Stakeholders Meeting Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/HIT_CAHPS_Meeting_Summary.pdf
     December 01, 2006 - CAHPS Family of Surveys Ambulatory Care Facility Care Health Plan Survey CAHPS Hospital Survey … and Group Survey CAHPS Nursing Home Surveys (in development)  For residents  For families … For example, the development process for all surveys encompasses both questionnaires and reporting … the CAHPS surveys: How does a CAHPS survey lend itself to understanding these issues better? … The survey could ask respondents about the barriers to using technology. Dr.