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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-webcast-051623-ginsberg.pdf
April 02, 2025 - HCBS CAHPS Survey Database: What You Need to Know - GINSBERG
5
AHRQ’S CAHPS® PROGRAM
Caren Ginsberg … , Ph.D., CPXP
Director, CAHPS and Surveys on Patient Safety Culture
(SOPS) Programs
Center for Quality … settings and with
health plans and providers
►Develops and operates voluntary databases for CAHPS
survey … data
9
CAHPS Surveys: Gold standard for patient
experience measurement
CAHPS Surveys:
►Measure … : Gold standard for patient experience measurement
Uses of CAHPS Surveys
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2012_cg_cahps_chartbook.pdf
January 01, 2012 - Table 3-1 summarizes the number of survey respondents and practices contained in the CG-
CAHPS Database … All results presented in these charts are calculated at the respondent level. … 4-point Survey with PCMH Supplemental Items, since the number of surveys
submitted separately were not … the CAHPS Database with the following:
• Respondent-level survey data
• Practice characteristics … Visit Adult Questionnaire 2.0 (cont.)
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digital.ahrq.gov/sites/default/files/docs/survey/portal-and-non-portal-user-surveys-to-assess-mypreventivecare-portal.pdf
June 16, 2021 - Portal and Non-Portal User Surveys to Assess MyPreventiveCare Portal … Portal and Non-Portal User Surveys to Assess MyPreventiveCare Portal
Virginia Commonwealth University … , Richmond VA
These are questionnaires designed to be completed by patients in a home setting. … The
questionnaires include questions to assess the current state of personal health records by those … Permission has been obtained from the survey developers for unrestricted use of this survey; it
may
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digital.ahrq.gov/sites/default/files/docs/citation/uc1hs015236-jose-final-report-2008.pdf
January 01, 2008 - For the baseline surveys, paper surveys were distributed to
staff by hand. … Safety survey sample size & response rate
Data Set Target Sample # Respondents Response Rate
T0 Staff … responses with > 80% of questions left blank or campus missing or invalid
• Outside target population: respondent … We designed a 24-item baseline questionnaire and a 37-item follow up questionnaire. … The
baseline survey consisted of three parts: 1) questions about the participant’s job title, location
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/NH-WPS-Pilot-Study-Overall-Results-2023.pdf
January 01, 2023 - Pilot Study Results From the AHRQ Surveys on Patient Safety Culture™ (SOPS®) Workplace Safety Supplemental … Item Set for Nursing Homes
Pilot Study Results From the AHRQ
Surveys on Patient Safety Culture™ ( … Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Pilot Study Respondent Characteristics
Respondent Characteristic Respondents
Intent To Leave Nursing … In addition,
each survey item has some missing data from respondents who simply did not answer the
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www.ahrq.gov/sops/events/webinars/hsops2.0/index.html
March 01, 2020 - Introducing the New SOPS Hospital Survey 2.0 (Webcast)
October 30, 2019
Summary
Speakers … update the original hospital survey and incorporate user feedback. … Surveys on Patient Safety Culture™ Hospital Survey Version 2.0 (PDF, 1.8 MB)
Laura Gray, M.P.H … 2.0 (59 minutes 15 seconds)
Download the SOPS Hospital Survey 2.0 survey documents and resources … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
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www.ahrq.gov/cahps/news-and-events/podcasts/ginsberg-podcast.html
September 01, 2016 - Why conduct a survey of patient experience? … Caren Ginsberg: One reason to use a CAHPS survey is that the surveys are scientifically sound. … Dale Shaller: Okay, so how does the application of survey science benefit the users of CAHPS surveys … And survey users are always free to incorporate questions from their previous surveys. … And we’re always listening to survey users and looking for ways to make the surveys even more useful.
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www.ahrq.gov/cahps/quality-improvement/index.html
October 01, 2023 - Learn more:
Using CAHPS Clinician & Group Survey Data . … Using CAHPS Health Plan Survey Data . … Analyze the results of CAHPS surveys to identify strengths and weaknesses. … Strategies for Improving CAHPS Health Plan Survey Scores . … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores .
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www.ahrq.gov/cahps/about-cahps/contact-us/index.html
April 01, 2024 - Contact CAHPS Technical Assistance
CAHPS ® Surveys
Contact the CAHPS Help Line with questions … about the development, testing, and administration of CAHPS surveys or their use in public reports and … CAHPSDatabase@westat.com
1-888-808-7108
Surveys Implemented by the Centers for Medicare & Medicaid … Services (CMS)
CMS implements several CAHPS surveys. … ichcahps@rti.org
1–866–245–8083
Medicare Advantage and Prescription Drug Plan CAHPS Survey
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-closing.pdf
April 02, 2025 - Understanding SOPS® Surveys: A Primer for New Users - Closing
Questions & Answers
How to Ask
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ask-question-webinar.pdf
April 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Closing
www.ahrq.gov/cahps
To Ask a Question … www.ahrq.gov/cahps
Wrap-Up
• Complete the evaluation survey at the end of the
Webcast.
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hcup-us.ahrq.gov/reports/methods/2020-02.pdf
January 01, 2020 - Decennial census long form will be replaced in 2010 census
by the American Community Survey (ACS) … The NCS-1 respondents were reinterviewed
in 2001-02 for the NCS-2. … The NCS Replication Survey (NCS-R) was carried out in a
new national sample of 10,000 respondents. … concept in HCUP), while the CPS captures the health insurance coverage of the population,
where one respondent … CPS respondents who only have coverage through
these programs would be considered uninsured.
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hcup-us.ahrq.gov/reports/methods/MS-2021-04-PopulationReport.pdf
January 01, 2021 - /
(HCUP 12/15/21) 6 Population Denominators
American Community Survey (ACS)
Sponsor:
United … Decennial census long form will be replaced in
2010 census by the American Community Survey (ACS) … The NCS-1 respondents were reinterviewed
in 2001-02 for the NCS-2. … The NCS Replication Survey (NCS-R) was carried out in a
new national sample of 10,000 respondents. … concept in HCUP), while the CPS captures the health insurance coverage of the population,
where one respondent
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digital.ahrq.gov/ahrq-funded-projects/promoting-use-integrated-personal-health-record-prevention
January 01, 2023 - Close
Project Description
Annual Summaries
Publications
Surveys … Promoting Use of an Integrated Personal Health Record for Prevention
Portal and Non-Portal User Surveys … to Assess MyPreventiveCare Portal Description: These are questionnaires designed to be completed by … The questionnaires include questions to assess the current state of personal health records by those … Link:
Portal and Non-Portal User Surveys to Assess MyPreventiveCare Portal
Document Type: Questionnaire
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-closing.pdf
April 02, 2025 - Best Practices for Administering SOPS® Surveys Users (Webcast): Closing
Q&A
?
?
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datatools.ahrq.gov/meps-ic/technical-notes-and-survey-documentation/
January 01, 2022 - survey year a full 12 months earlier than was possible for the pre-2008 surveys. … See the Glossary for definitions of terms used in the survey questionnaires and tables of estimates … questionnaires. … Plan Form
Removed the “first” plan-level questionnaire from the establishment and government questionnaires … Added follow-up questionnaire 10MS for interviews of multi-establishment respondents.
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psnet.ahrq.gov/issue/patient-safety-climate-strength-concept-requires-more-attention
March 04, 2011 - Standardized safety culture surveys, including the Safety Attitudes Questionnaire and the AHRQ Surveys … This study analyzed safety culture surveys from an accreditation program in a novel manner. … Investigators summarized the safety culture level (the averaged ratings of patient safety culture from respondents … climate survey (Can-PSCS) to measure provider perceptions of PSC across health settings. … climate survey (Can-PSCS) to measure provider perceptions of PSC across health settings.
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psnet.ahrq.gov/issue/hospital-survey-patient-safety-culture-2014-user-comparative-database-report
May 11, 2016 - Book/Report
Hospital Survey on Patient Safety Culture: 2014 User Comparative Database … report contains detailed comparative data for various hospital characteristics (type and size) and respondent … Most respondents reported that staffing was suboptimal for supporting patient safety, and a non-punitive … May 2, 2018
View More
Related Resources
Surveys on Patient Safety … May 28, 2024
SOPS Surveys.
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www.ahrq.gov/sops/webcasts/previous.html
June 01, 2023 - resources, offer updates on the status of products in development, and provide support in using SOPS surveys … Understanding SOPS Surveys: A Quick Primer for New Users (December 15, 2020)
Tutorial on the SOPS … Data Entry and Analysis Tool (December 3, 2020)
Understanding SOPS Surveys: A Primer for New Users … 2.0 (October 30, 2019)
Best Practices for Web-Based SOPS Surveys (June 12, 2019)
Action Planning … 10, 2019)
Understanding SOPS Surveys: A Primer for New Users —Annual Refresher (October 23, 2018)
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/2-2023hcbs-survey-webcast-bakdash.pdf
April 02, 2025 - Participating in the 2023 CAHPS® Home and Community-Based Services Survey Database: What You Need to … Consumer Assessment of Healthcare Providers
and Systems
►Captures the patient’s voice 7
CAHPS Surveys … CAHPS Surveys
Measuring patient experience of care in different settings
Experience
with Providers … CAHPS Surveys
Measuring patient experience of care in different settings
Experience
with Providers … Uses for CAHPS Surveys