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meps.ahrq.gov/mepsweb/data_stats/nursing_home_questionnaires.jsp
January 01, 1996 - Medical Expenditure Panel Survey Nursing Home Component Questionnaires … obtain names and addresses of potential community
respondents). … (NNHS), a continuing series of
national sample surveys of nursing homes, their residents, and … and Health Insurance
Questionnaires (PDF, 74 KB)
Health Status Questionnaire (PDF, 886 … Questionnaires
(from sampled facility sources)
Facility-Level Questionnaire Round 1 (PDF
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meps.ahrq.gov/data_stats/nursing_home_questionnaires.jsp
January 01, 1996 - Medical Expenditure Panel Survey Nursing Home Component Questionnaires … obtain names and addresses of potential community
respondents). … (NNHS), a continuing series of
national sample surveys of nursing homes, their residents, and … and Health Insurance
Questionnaires (PDF, 74 KB)
Health Status Questionnaire (PDF, 886 … Questionnaires
(from sampled facility sources)
Facility-Level Questionnaire Round 1 (PDF
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-ginsberg.pdf
June 02, 2025 - Strategies for reporting patient experience measures
► Methods for improving quality based on CAHPS survey … results
• AHRQ does not mandate the use of CAHPS surveys
► Requirements for using CAHPS surveys are … established by other
organizations
7
CAHPS Surveys
• CAHPS surveys measure experience:
► What … Item Sets
• Narrative Item Sets (NIS) are a structured series of open-ended
questions that:
► Prompt survey … respondents to tell a story about their experiences in their
own words
► Complement the core set of
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript-ad.pdf
June 01, 2020 - optional supplemental items sets that users may add to assess content in areas not included
in the core questionnaire … The hospital database is our largest
database with over 300,000 respondents in 2018. … respondents; and 255 Community Pharmacies with 1,603 respondents]
New, in 2019, is the SOPS Ambulatory … they fall in the distribution of the database as well as feed breakouts of results by facility and respondent … Then when it comes to the breakouts, we do break out our results by staff physician or staff respondent
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-workplace-safety-report-ptI.pdf
January 01, 2024 - (Page 1 of 2)
Respondent Characteristics Respondents
Hospital Staff Position Number Percent
Nursing … (Page 2 of 2)
Respondent Characteristics Respondents
Hospital Staff Position Number Percent
Support … Page 1 of 2)
Respondent Characteristics Respondents
Unit/Work Area Number Percent
Multiple Units, … Page 2 of 2)
Respondent Characteristics Respondents
Unit/Work Area Number Percent
Surgical Services … (Page 1 of 2)
Respondent Characteristics Respondents
Job Satisfaction (Workplace Safety Background
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www.ahrq.gov/cahps/news-and-events/events/webinar-012220.html
December 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users (January 2020)
January 22, 2020
Summary … Speakers
Recording
Transcript
Summary
This AHRQ webcast provided an overview of CAHPS ® surveys … and explain how they focus on patients' priorities and build on current research in survey development … Speakers discussed the ways in which organizations are using survey results. … Principal
Shaller Consulting Group
Stillwater, MN
How are Survey Results Used (PDF, 1.4 MB)
-
www.ahrq.gov/cahps/news-and-events/events/webinar-011922.html
April 01, 2022 - Understanding CAHPS Surveys: A Primer for New Users (Webcast)
January 19, 2022
Summary … , explained how they focus on patients' priorities, and built on current research in survey development … Speakers also discussed how organizations use survey results. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement … Principal
Shaller Consulting Group
Stillwater, MN
How are CAHPS Survey Results Used?
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-03-fry.pdf
June 02, 2025 - Principles
• Surveys are developed and administered using research evidence:
► Surveys focus on what … patients said they want/need to know
► Stakeholder and user input are fundamental and ongoing
► Surveys … Content
CAHPS Core
Questionnaire
CAHPS
Supplemental
Items
Customized
CAHPS
Survey
18 … Patient Satisfaction
CAHPS Survey Principles
Correlation with Other Key Outcomes
CAHPS Core Surveys … : Some Examples
CAHPS Survey Content
Examples of CAHPS Composite Measures
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-sops-riverside-handoffs-webcast-intro.pdf
October 30, 2024 - Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey - Introduction … Improving Hospital Handoffs Using AHRQ’s Surveys
on Patient Safety Culture® Hospital Survey
Webcast … Lead Research Associate and
Communications Lead
User Network for AHRQ Surveys
on Patient Safety Culture … and intent to leave
• SOPS Action Planning Tool
• Q&A
5
Improving Hospital Handoffs Using AHRQ’s Surveys … on Patient Safety Culture® Hospital Survey
Webcast Technical Info
Today’s Speakers
Agenda
-
www.ahrq.gov/cahps/news-and-events/events/webinar-011123.html
January 01, 2023 - Understanding CAHPS Surveys: A Primer for New Users (Webcast)
January 11, 2023
Summary … webcast provided an overview of AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) surveys … and explained how they focus on patients' priorities, describe how they build on current research in survey … development and administration, and discussed how organizations use survey results to improve patient … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs
Center for Quality Improvement
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www.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
January 01, 2025 - CAHPS Adult Hospital Survey
The Adult version of the CAHPS Hospital Survey (HCAHPS) asks people … CMS's Use of the Adult Hospital Survey CMS uses the results of this survey in two ways: Public reporting … A crosswalk of questions from the previous HCAHPS Survey to the updated HCAHPS survey is available at … Compare Hospital Survey Data Comparative information for the Adult Hospital Survey is available at the … (formerly unrestricted) Proxy respondents not prohibited from answering survey for patients (formerly
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/CAHPS-Database-Brief_01_2014.pdf
January 01, 2014 - CAHPS
surveys ask consumers and patients to
report on and evaluate their
experiences with health care … These respondents
were sampled from enrollees in
commercial health plans, Medicaid,
Children’s Health … Displays allow users to view:
Top Box Scores: The percent of
respondents reporting the most
positive … Frequencies: The distribution of
scores (by percent and number of
respondents) for all response … Users may also run
custom displays by selected
respondent and plan or practice
characteristics.
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www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
July 21, 2025 - Browse Supplemental Items for CAHPS Surveys
Users of standardized CAHPS surveys may incorporate supplemental … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to … next ›
Next ›
last »
Last »
Item Number
Title
Population
Survey
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psnet.ahrq.gov/issue/unannounced-versus-announced-hospital-surveys-nationwide-cluster-randomized-controlled-trial
September 20, 2023 - Study
Unannounced versus announced hospital surveys: a nationwide cluster-randomized … Unannounced versus announced hospital surveys: a nationwide cluster-randomized controlled trial. … Hospital accreditation surveys are critical to identifying and ameliorating safety risks. … in adherence to performance indicators among hospitals who received unannounced compared to planned survey … August 23, 2023
Review: application of the Safety Attitudes Questionnaire (SAQ) in primary
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
January 01, 2015 - Survey
The CAHPS Clinician & Group Survey (CG-CAHPS) include standardized questionnaires and
optional … grade level
completed 30
Hispanic or Latino 28 Hispanic or Latino 31
Race 29 Race 32
Proxy
respondent … items
Someone helped
patient/[respondent]
complete survey
30 Someone helped patient
complete … surveys. … surveys.
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www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
September 01, 2020 - CAHPS Health Plan Survey 5.0 Measures
For more information: Patient Experience Measures from … the CAHPS Health Plan Survey (PDF, 308 KB)
Getting Needed Care
Q9 Easy for respondent … to get necessary care, tests, or treatment
Q18 Respondent got appointment with specialists as … soon as needed
Getting Care Quickly
Q4 Respondent got care for illness/injury as soon as … needed
Q6 Respondent got non-urgent appointment as soon as needed
How Well Doctors Communicate
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2021-HSOPS2-Database-Report-Part-II-508.pdf
January 01, 2021 - Surveys on Patient Safety Culture (SOPS) Hospital 2.0 Survey: 2021 User Database Report Part II
Surveys … A—Results by Hospital Characteristics
Appendix B—Results by Respondent Characteristics
Prepared … Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Surveys on Patient Safety CultureTM
(SOPS(R)) Hospital Survey 2.0: 2021 User Database Report. … Surveys on Patient Safety CultureTM (SOPS®) Hospital 2.0 Survey: 2021 User Database Report
Table of
-
psnet.ahrq.gov/node/867350/psn-pdf
December 11, 2024 - Surveys on Patient Safety Culture (SOPS) Hospital Survey
2.0: User Database Report. … Surveys On Patient Safety Culture (Sops) Hospital Survey 2.0: User
Database Report. … AHRQ
Publication No. 25-0006
https://psnet.ahrq.gov/issue/surveys-patient-safety-culture-sops-hospital-survey … The AHRQ Surveys on
Patient Safety Culture™ (SOPS®) Hospital Survey is a validated survey that has been … https://psnet.ahrq.gov/issue/surveys-patient-safety-culture-sops-hospital-survey-20-user-database-report
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-3.html
June 01, 2023 - Conventional research practice has been to define “medical error” or “diagnostic error” within the survey … If a survey instead asks respondents about “feeling unsafe” during their experiences as patients, a much … Virtually every respondent who reported a persisting harm identified at least one action they wished … But only 14 percent more reported such an event from 2 to 5 years before the survey (less than half of … relates to survey format and timing.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops2-database-report-appendixes.pdf
January 01, 2022 - Surveys on Patient Safety Culture (SOPS) Hospital 2.0 Survey: 2022 User Database Report Part II
Surveys … A—Results by Hospital Characteristics
Appendix B—Results by Respondent Characteristics
Prepared … Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Suggested Citation:
Hare R., Tapia A., Tyler E.R., Fan L., Ji S., Yount N.D., Sorra J., Famolaro T., Surveys … Excellent or Very Good” due to rounding
2022 SOPS Hospital 2.0 Database Report Appendixes 75
Surveys