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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/preparing_questionnaire_cg30.pdf
    September 01, 2015 - Questionnaires • CAHPS Clinician & Group Survey: Overview of the Questionnaires • Clinician & Group … The longer the questionnaire, the greater the burden on the respondent. … The surveys available from the AHRQ Web site are formatted to be self-administered mail questionnaires … This tactic increases the likelihood that the respondent will complete the survey. … Web-based surveys can offer convenience to respondents and cost- effectiveness to survey users.
  2. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/preparing-sample-files.html
    August 01, 2024 - Contact information appropriate for the mode of administration (i.e., addresses for mail surveys, phone … Maintain confidentiality:  Privacy assurances are central to encouraging respondent participation. … Survey vendors should have standard procedures in place for maintaining the confidentiality of respondents … that they will not reveal the names of respondents, or any results linked to specific individuals. … There are several opportunities during the survey process to explain to respondents that their responses
  3. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/Translation-Guidelines-SOPS-090222.pdf
    September 02, 2022 - Cross-Cultural Survey Methods. Hoboken, NJ: Wiley; 2002. … design principles and the subject matter for the survey. … The first method, concurrent probing, entails presenting a respondent with a survey item, allowing the … Cognitive sciences and survey methods. In: Jabine T, Straf M, Tanu J, et al., eds. … Cognitive Aspects of Survey Methodology: Building a Bridge Between Disciplines.
  4. www.ahrq.gov/cahps/faq/index.html
    January 01, 2019 - Respondent acceptance . … feature that makes it easier for respondents to complete the questionnaires correctly and quickly. … A summary of a research meeting on advances in survey methodology Burkhart Q, Orr N, Brown JA, et al … Learn more in a summary of a research meeting on advances in survey methodology . … CAHPS survey results can be adjusted to account for external factors such as respondent age or other
  5. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-users-guide-2.0.pdf
    March 01, 2025 - respondents – can send followup reminders or second surveys to nonrespondents. … If administering a confidential survey, identify nonrespondents who should receive followup surveys … back to the individual respondent) on your surveys so that you can distribute second surveys only to … nonrespondents; • How to return completed surveys; • Incentives for survey participation (optional … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents
  6. www.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/survey-administration-literature-review.pdf
    October 01, 2017 - methods. … Telephone Survey Methodology. New York: Wiley; 1988: Chapter 18. … Survey Methodology. New Jersey: John Wiley & Sons Inc.; 2009. Hepner KA, Brown JA, Hays RD. … questionnaires. … The effect of compressing questionnaire length on data quality.
  7. www.ahrq.gov/sops/surveys/index.html
    January 01, 2025 - SOPS Surveys What Are the SOPS Surveys? … (1:09) Surveys on Patient Safety Culture Hospital Survey . Medical Office Survey . … as supplemental item sets, to customize their questionnaires. … SOPS Survey Development Process The figure below shows the survey development process for the SOPS surveys … from a SOPS survey, please refer to the instructions for modifying and naming SOPS surveys in  Using
  8. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/calculating-sample-size.html
    August 01, 2024 - Calculating the Starting Sample Size for CAHPS Surveys The starting sample size you need to achieve … the desired number of completed CAHPS questionnaires for analysis and reporting should take several … Any prior surveys of the same or similar populations. … In addition, an estimate of the proportion of the sample ineligible for the survey is needed to determine … The example below shows that a starting sample of 882 is needed to obtain 300 completed surveys if the
  9. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/day-of-discharge.pdf
    June 02, 2025 - method is more effective than mail-only method. … to each respondent in the sample. … To maintain respondent confidentiality, the tracking system should not contain any of the survey responses … Each respondent in the tracking system should be assigned a survey result code that indicates whether … the respondent: • Responded to the tablet survey, • Returned the mail survey, • Participated
  10. psnet.ahrq.gov/issue/sops-surveys
    December 24, 2008 - Meeting/Conference Proceedings SOPS Surveys. … covered include organizational characteristics required for successful web-based distribution of the survey … , 2019 View More Related Resources Using AHRQ’s SOPS Hospital Survey … February 15, 2023 Introducing the New SOPS Hospital Survey 2.0. … May 8, 2017 Introducing the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture
  11. www.ahrq.gov/cahps/surveys-guidance/hp/index.html
    March 01, 2025 - MB) includes information about: Preparing a questionnaire, Drawing a sample of potential respondents … FAQs About the Health Plan Survey Why does the CAHPS Health Plan Survey ask respondents to continue answering … is the name and complete the questionnaire with that plan in mind. … How many completed surveys are needed for analysis of the CAHPS Health Plan Survey? … The recommended number of completed questionnaires for the CAHPS Health Plan Survey is 300 per health
  12. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide-2021.pdf
    January 01, 2021 - surveys only to nonrespondents. 14 4. … surveys (20 providers and staff x 60% nonrespondents = 12), for a total of 32 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/ distribute reminders only to nonrespondents
  13. www.ahrq.gov/topics/surveys-patient-safety-culture.html
    November 09, 2016 - Surveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS … ™) Program, develops and maintains surveys, toolkits, and databases on patient safety culture for hospitals … of the surveys, psychometric analyses, analyses linking the survey to outcome data, reviews of instruments … Tools The Action Planning Tool for the AHRQ Surveys on Patient Safety Culture ( PDF , 777 KB; Word … The Improving Response Rates on the AHRQ Surveys on Patient Safety Culture recording gives listeners
  14. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/AHRQ-Hospital-Survey-2.0-Users-Guide-5.26.2021.pdf
    January 01, 2021 - respondents – can send followup reminders or second surveys to nonrespondents  Unable to track … If administering a confidential survey, identify nonrespondents who should receive followup surveys. … nonrespondents, you may print fewer surveys overall. … nonrespondents = 480), for a total of 1,280 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents
  15. www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/nursing-home/nursinghome-users-guide.pdf
    April 01, 2022 - respondents – can send followup reminders or second surveys to nonrespondents  Unable to track respondents … If administering a confidential survey, identify nonrespondents who should receive followup surveys. … second surveys only to nonrespondents, you may print fewer surveys overall. … back to the individual respondent) on your surveys so that you can distribute second surveys only to … nonrespondents; • How to return completed surveys; • Incentives for survey participation (optional)
  16. www.ahrq.gov/cahps/helpful-resources/index.html
    September 01, 2024 - Using CAHPS Surveys CAHPS Survey Design and Administration Review general guidance on CAHPS … Formatting CAHPS questionnaires for mail, web, and phone administrations.  … Tracking returned CAHPS questionnaires and assessing their completeness.  … develop items for your own purposes, as long as you retain all core items of the CAHPS questionnaire … Translating CAHPS Surveys (PDF, 246 KB) Planning a CAHPS Survey Project Review the steps involved in
  17. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-user-guide.pdf
    July 01, 2018 - surveys only to nonrespondents. … staff x 60% nonrespondents = 12), for a total of 32 printed surveys. … Using a single page allows respondents to see the entire questionnaire with little effort, but respondents … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/instructions-for-analyzing-data-50.pdf
    June 01, 2025 - The program adjusts the survey data for standard individual case-mix variables such as respondent age … Data Set Structure Each row or case in a SAS data set represents data from a unique questionnaire. … If data from different CAHPS questionnaires are in the same data set, responses for equivalent questions … are listed under the same variable names, with each row representing data for a unique questionnaire … For example, if all respondents to a Health Plan Survey answered “Yes,” where 0= “No” and 1= “Yes” to
  19. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-user-guide.pdf
    July 01, 2018 - surveys only to nonrespondents. 4. … staff x 60% nonrespondents = 480), for a total of 1,280 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents
  20. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-user-guide.pdf
    July 01, 2018 - surveys only to nonrespondents. 4. … staff x 60% nonrespondents = 12), for a total of 32 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/ distribute reminders only to nonrespondents