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161. CAHPS Patient-Centered Medical Home (PCMH) Item Set | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
     November 01, 2021 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … The 3.0 version includes six items for the Adult Survey and 10 items for the Child Survey. … Download the Clinician & Group Survey with the PCMH Items: Adult Survey with PCMH Items ( PDF , 534.3 … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html  

162. SOPS™ 101 Webcast Transcript (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
     June 01, 2020 - optional supplemental items sets that users may add to assess content in areas not included in the core questionnaire … The number of sites, and provider, and staff respondents included in the latest databases are shown … The hospital database is our largest database with over 300,000 respondents in 2018. … they fall in the distribution of the database as well as feed breakouts of results by facility and respondent … Then when it comes to the breakouts, we do break out our results by staff physician or staff respondent

163. Spanish Translation of AHRQ's Hospital Survey on Patient Safety (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital_survey_composites-spanish.pdf
     October 01, 2009 - Spanish Translation of AHRQ's Hospital Survey on Patient Safety SOPSTM Hospital Survey Items and Composites … • To view the formatted questionnaire, refer to the Hospital Survey in Spanish. … o No reordering of survey items. … NOTE: This document is NOT part of the survey and SHOULD NOT BE DISTRIBUTED TO SURVEY RESPONDENTS. … A bilingual survey translator reviewed the Premier Hospital survey translation to assess whether the

164. Tutorial on the SOPS® Data Entry and Analysis Tool (Webcast) | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/sops/events/webinars/sops-data-entry-analysis-tool.html
     February 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Speakers demonstrated how you can enter your SOPS survey data into the tool and it will automatically … create tables and graphs to display your survey results. … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)  Westat … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

165. CAHPS Bibliography | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/bibliography/index.html?page=1
     January 01, 2024 - Survey Practice. 2023 , 16(1). … Testing a Planned Missing Design to Reduce Respondent Burden in Web and SMS Administrations of the CAHPS …  Clinician & Group Survey (CG-CAHPS). … Adding Telephone Follow-up Can Improve Representativeness of Surveys of Seriously Ill People. … Relationships between patient portal activation and patient satisfaction scores among CG-CAHPS and HCAHPS respondents

166. New SOPS® Workplace Safety Supplemental Item Set for Nursing Homes (Webcast) | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/sops/events/webinars/nursing-home-workplace-safety.html
     November 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … on Patient Safety Culture™ (SOPS) Nursing Home Survey. … Safety Supplemental Item Set for the SOPS Nursing Home Survey (PDF, 1.4 MB)   Joann Sorra (Moderator … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys … the development and promotion of patient safety culture surveys, resources, and databases, and provides

167. New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals - Overview (Brady) (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast2-brady.pdf
     August 06, 2018 - 8 9 AHRQ Surveys on Patient Safety Culture Surveys of staff about the extent to which the organizational … 2012) Ambulatory Surgery Center (2015) 10 SOPS Databases Hospital 630 Hospitals 382,834 respondents … Nursing Home 209 Nursing homes 12,395 respondents Medical Office 2,437 Medical offices 35,523 … respondents Community Pharmacy 255 Pharmacies 1,603 respondents Hospital SOPS Supplemental … AHRQ Surveys on Patient Safety Culture SOPS Databases Hospital SOPS Supplemental Items

168. Medicare Version of the Health Plan Survey | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html
     December 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … The results from the Medicare CAHPS surveys are published in the Medicare & You handbook and in the … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html  

169. What Is Patient Experience? | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/about-cahps/patient-experience/index.html
     September 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … CAHPS surveys do not ask patients how satisfied they were with their care; rather, they ask patients … respondents, they generate standardized and validated measures of patient experience that providers, … Examining the Role of Patient Experience Surveys in Measuring Health Care Quality.

170. Responsibilities of Sponsors, Vendors, and Consultants (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/planning/RES_PM_1aDivision-of-Resp.pdf
     July 21, 2005 - Questionnaire preparation • Select CAHPS questionnaires. … • Prepare questionnaires for mail and/or telephone administration. … • Prepare survey letters for mailing. … • Administer questionnaires by mail or telephone. … • Monitor returned questionnaires and/or telephone interviews.

171. Diagnostic Safety Supplemental Item Set for Medical Office SOPS | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/sops/surveys/medical-office/supplemental-items/diagnostic-safety.html
     March 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Supplemental Item Set Diagnostic Safety Supplemental Item Set for the Medical Office Survey – English … Diagnostic Safety Supplemental Item Set for the Medical Office Survey – Spanish ( Word , 59 KB; PDF … Diagnostic Safety Results 2024 Results for the AHRQ Surveys on Patient Safety Culture ®  (SOPS ® ) … https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items/diagnostic-safety.html

172. Ambulatory Surgery Center SOPS: What You Need To Know (Webcast) | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/sops/events/webinars/asc-program.html
     December 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … on Patient Safety Culture™ (SOPS™) Ambulatory Surgery Center (ASC) Survey , including a review of the … SOPS ASC program, survey administration in your facility, and resources available. … Culture (SOPS) Westat The SOPS Ambulatory Surgery Center Survey (PDF, 1.4 MB)   Joann Sorra … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

173. CAHPS Databases | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/cahps-database/index.html
     December 01, 2023 - Survey Database Child Hospital Survey Database Home and Community-Based Services Survey … Database Clinician & Group Survey Database Research Datasets for CAHPS Surveys … The CAHPS Databases are AHRQ's data repositories for selected CAHPS surveys. … Participation in the CAHPS Databases is free and open to users of the selected surveys that comply with … AHRQ maintains four databases with aggregated results for selected CAHPS surveys.

174. Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
     January 01, 2017 - not used for closed-ended questions with scaled responses because it is not clear which question a respondent … Second, survey respondents were invited to comment on the open-ended questions after completing the … survey. … to the Elicitation Protocol differ from respondents to the closed-ended questions? … How do respondents to the Elicitation Protocol differ from respondents to the closed-ended questions?

175. Understanding SOPS Surveys: A Primer for New Users (Webcast) - Gray (Overview) (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-SOPS_101_Webcast-GRAY-Overview.pdf
     March 03, 2020 - are composed of standardized questions — core items that support the comparability of survey content … Jude Children's Research Hospital Uses AHRQ Survey to Promote Patient Safety” 21 Trademark • The … • Organizations that administer an existing SOPS survey, with or without supplemental items, may … use the SOPS name as long as the core items and response options of the survey have not been changed … Survey Development Process Optional Supplemental Items Optional Supplemental Items Diagnostic Safety

176. CAHPS American Indian Survey Measures | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/surveys-guidance/american-indian/about/survey-measures.html
     March 01, 2018 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Surveys … and Guidance American Indian CAHPS American Indian Survey Measures … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/american-indian/about/survey-measures.html  

177. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
     June 01, 2017 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … and Guidance Hospital Child Survey Survey Measures … Child Survey Survey Measures Development In-Center Hemodialysis … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html  

178. Celebrating 25 Years of the CAHPS Program | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/about-cahps/25timeline.html
     April 01, 2024 - Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … The range of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys means that patients … The CAHPS Consortium is responsible for conceiving, developing, testing, and refining CAHPS surveys based … This first narrative item set prompts survey respondents to tell a clear and comprehensive story about … surveys, CAHPS researchers continually investigate and test the impact of different survey modes and

179. Section 1: About the CAHPS Ambulatory Care Improvement Guide | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
     February 01, 2020 - What are CAHPS surveys? … All CAHPS surveys are standardized, which means that results can be compared by survey users across the … What Surveys Are Addressed by This Guide? … for Quality Assurance, health plans must submit the results of a modified version of the commercial questionnaire … ) or other CAHPS surveys.

180. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
     June 01, 2021 - https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html https://www.ahrq.gov/cahps … /surveys-guidance/item-sets/elicitation/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources … /modifying/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html … https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html https://www.ahrq.gov/cahps/surveys-guidance … Clinician & Group Narrative Item Set Page 7 Oversight of Vendors Organizations that administer CAHPS surveys