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  1. www.talkingquality.ahrq.gov/cahps/surveys-guidance/echo/about/survey-measures.html
    May 01, 2018 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Surveys … and Guidance Mental Health Care CAHPS ECHO Survey Measures … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/echo/about/survey-measures.html  
  2. www.talkingquality.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html
    April 01, 2018 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Using CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … and Other Materials Planning a CAHPS Survey Project Hiring a CAHPS Survey Vendor Managing … https://www.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html  
  3. www.talkingquality.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
    April 01, 2018 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Surveys … and Guidance Dental Plan Survey Measures … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html  
  4. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2024-medical-office-database-report-appendix.pdf
    January 01, 2024 - Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2024 User Database Report Part II Surveys … A – Results by Medical Office Characteristics Appendix B – Results by Respondent Characteristics … Surveys on Patient Safety Culture® and SOPS® are trademarks of the U.S. … Surveys on Patient Safety Culture® (SOPS®) Medical Office Survey: 2024 User Database Report. … Results are shown by the following medical office and respondent characteristics.
  5. www.talkingquality.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/index.html
    August 01, 2017 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Using CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … and Other Materials Planning a CAHPS Survey Project Hiring a CAHPS Survey Vendor Managing … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/index.html  
  6. www.talkingquality.ahrq.gov/cahps/surveys-guidance/cancer/develop-cancer-surveys.html
    March 01, 2017 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … Group Survey. … https://www.ahrq.gov/cahps/surveys-guidance/cancer/develop-cancer-surveys.html  
  7. www.talkingquality.ahrq.gov/evidencenow/projects/heart-health/research-results/research/collection.html
    March 01, 2021 - The primary data consistently collected across the cooperatives were surveys—a survey of each participating … and infrastructure and 15 items from the Change Process Capability Questionnaire (CPCQ) for all cooperatives … to complete the survey, even at baseline Having the PFs complete the surveys in-person, walking … taking the survey PFs handed out the survey at a staff meeting, and collected them. … The respondents included practice leaders, practice staff, and practice facilitators. 
  8. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-fullreport.pdf
    November 02, 2017 - draft survey are an important means of determining whether respondents understand questions in the way … In multivariate analyses controlling for child race/ethnicity, respondent relation to child, respondent … CAHPS surveys use administrative data to develop the sampling frame for survey administration. … A patient survey system to measure quality improvement: Questionnaire reliability and validity. … The Picker Patient Experience Questionnaire: Development and validation using data from in-patient surveys
  9. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript-ad.pdf
    June 01, 2020 - optional supplemental items sets that users may add to assess content in areas not included in the core questionnaire … The hospital database is our largest database with over 300,000 respondents in 2018. … respondents; and 255 Community Pharmacies with 1,603 respondents] New, in 2019, is the SOPS Ambulatory … they fall in the distribution of the database as well as feed breakouts of results by facility and respondent … Then when it comes to the breakouts, we do break out our results by staff physician or staff respondent
  10. www.talkingquality.ahrq.gov/sops/international/index.html
    September 01, 2023 - Users The number of international users that have administered one of the AHRQ Surveys on Patient … List of SOPS Surveys, Countries, and Languages (as of September 2022) SOPS Survey Number of Countries … for those interested in translating one of the SOPS surveys. … the same meanings as the English version, use language that is familiar to and easily understood by respondents … Nursing Home Survey on Patient Safety Culture Information for Translators of the Medical Office Survey
  11. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-intro-sops-action-planning-tool.pdf
    January 17, 2019 - Action Planning for the SOPS Surveys-Intro Action Planning for the SOPS Surveys Webcast January … Public Health Service Laura Gray, MPH Senior Study Director, User Network for the AHRQ Surveys on Patient … Safety Culture (SOPS) Westat Naomi Yount, PhD Senior Study Director, User Network for the AHRQ Surveys … the SOPS Action Planning Tool • Going from results to action • Q&A 5 Action Planning for the SOPS Surveys
  12. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/05-closing-sops-action-planning-tool.pdf
    February 05, 2019 - Action Planning for the SOPS Surveys-Closing Questions & Answers 53 Submitting Questions • Question
  13. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-yount-sops-action-planning-tool.pdf
    June 01, 2019 - Action Planning for the SOPS Surveys-Results 31 Results to Action: An Action Planning Example Naomi … Yount, PhD Senior Study Director, User Network for the AHRQ Surveys on Patient Safety Culture (SOPS … top- and bottom-scoring composite measures • Examine the largest differences between your current survey … • To increase Handoffs & Transitions by at least 5 percentage points in our June 2019 survey results … training is going (e.g., 25% done) • Share evaluation form results • Share results of the Hospital SOPS survey
  14. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-brady-sops-action-planning-tool.pdf
    February 05, 2019 - Action Planning for the SOPS Surveys-Overview 6 Overview of AHRQ’s Patient Safety Priorities Jeff
  15. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
    January 01, 2011 - o Reviewed literature & existing surveys o Conducted background interviews with medical office providers … Administration • Administered to all providers and staff • 71% used paper surveys; 29% used Web surveys … o One health system had experience with web-based employee surveys o Recommend paper survey administration … for high response rate (unless office has previous positive experience with web surveys) 13 13 … Administration Pilot Test Response Rates and Number of Respondents Staff Positions of Respondents
  16. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc_2020_overview_infographic-v2.pdf
    January 01, 2020 - 2020 SOPS ASC Database Report Executive Summary Infographic Surveys on Patient Findings from the 2020 … Survey on Patient Safety Culture (SOPS) Ambulatory Surgery Center (ASC) Database The ASC SOPS Database … The survey assesses 8 areas, or composite measures, of patient safety culture. … 93% of respondents reported that before the start of procedures, team members stopped to discuss the … goals (2) Plan your initiatives (3) Communicate your action plan The Action Planning Tool for the AHRQ Surveys
  17. www.talkingquality.ahrq.gov/sops/about/patient-safety-culture.html
    March 01, 2022 - SOPS Surveys Measure Patient Safety Culture The AHRQ Surveys on Patient Safety Culture™ (SOPS®) are … All of the SOPS surveys include a standard set of core items with comparable survey content across facilities … across a large sample of respondents, they are standardized and validated measures of patient safety … In addition, survey items are customized for each setting of care. … Relating SOPS Patient Safety Culture Survey Data to Outcomes    Research has shown that significant
  18. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-analysis-program-yount-slides.pdf
    August 01, 2020 - • Requires base SAS and SAS/STAT modules • It enables CAHPS users to analyze data from any CAHPS survey … Weights the items in the composite measures − Equally weight the items − Weight based on the number of respondents … composite measure results to the population • Weight items in composite measures based on the number of respondents … available 9 Note: Because the CAHPS Analysis Program was initially written for the CAHPS Health Plan Survey … along with coefficients and p-value • Modified Test SAS data sets to represent Clinician & Group Survey
  19. www.talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
    December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … This survey was an abbreviated version of the Child HCAHPS Survey followed by six open-ended items. … To ensure that respondents understand and interpret the items as intended, the team conducted cognitive … testing of the items in English and Spanish, with an emphasis on recruiting respondents with limited
  20. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/NH-WPS-Pilot-Study-Overall-Results-2023.pdf
    January 01, 2023 - Pilot Study Results From the AHRQ Surveys on Patient Safety Culture™ (SOPS®) Workplace Safety Supplemental … Item Set for Nursing Homes Pilot Study Results From the AHRQ Surveys on Patient Safety Culture™ ( … Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Pilot Study Respondent Characteristics Respondent Characteristic Respondents Intent To Leave Nursing … In addition, each survey item has some missing data from respondents who simply did not answer the

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