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www.talkingquality.ahrq.gov/sops/events/webinar/asc-use-012121.html
February 01, 2024 - Presentation Slides
Recording
Summary
This webcast provided information on how to use AHRQ’s Surveys … from the 2020 SOPS ASC Survey Database, discussed how to administer the survey, and described how to … Senior Study Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys … the development and promotion of patient safety culture surveys, resources, and databases, and provides
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www.talkingquality.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
December 01, 2019 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Using CAHPS Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data
Modifying and Naming CAHPS Surveys
Translating Surveys … (e.g., which questionnaires to administer, whether to add supplemental items to the questionnaires); … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
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www.talkingquality.ahrq.gov/cahps/about-cahps/index.html
April 01, 2024 - results, reporting survey results to interested audiences, and using the results to improve patients … on the various uses of survey data. … AHRQ's CAHPS User Network is responsible for making the survey products available and providing free … These individuals and organizations use the survey results to evaluate and compare healthcare providers … Learn more: Why Use a CAHPS Survey To Assess Patient Experience?
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www.talkingquality.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
December 01, 2023 - Home
Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys … Outpatient and Ambulatory Surgery
Surgical Care
Supplemental Items
Using CAHPS Surveys … Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys. … https://www.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
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www.talkingquality.ahrq.gov/sops/databases/nursing-home/index.html
September 01, 2023 - More topics in this section
SOPS®
About SOPS
SOPS Surveys … Database
Community Pharmacy
Ambulatory Surgery Center
Research Datasets for SOPS Surveys … Participation is free and open to all SOPS Nursing Home Survey users, provided the questionnaires are … results by nursing home characteristics (bed size, ownership, census region, and urban/rural status) and respondent … of narrative findings and two appendixes, presenting data by nursing home characteristics and staff respondent
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www.talkingquality.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Plan-a-Communications-Strategy.html
December 01, 2019 - and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data
Modifying and Naming CAHPS Surveys
Translating Surveys … and Other Materials
Planning a CAHPS Survey Project
Hiring a CAHPS Survey Vendor
Managing … before reporting the results, it is typical for project teams to want to focus first on developing questionnaires … survey results .
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www.talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
December 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys … Children with Chronic Conditions
People with Mobility Impairments
Using CAHPS Surveys … Supplemental items related to health literacy are available for three CAHPS surveys:
Health Literacy … Items for the Clinician & Group Survey 3.0 2
Health Literacy Items for the Health Plan Survey 5.0 … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt1-transition-updated.pdf
June 01, 2022 - One survey item had
the same score on both surveys. … The final HSOPS 2.0 includes:
• Two single-item measures:
– One survey item that asks respondents … – One survey item that asks respondents to provide an overall rating on patient safety
for their … Percent positive scores reflect
the percentage of respondents who answered positively to a survey item … , can affect respondents’ answers and survey
scores.
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www.talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
November 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … The item set can be added to the CAHPS Child Hospital Survey . … Like the core items, these supplemental questions prompt respondents to consider the child’s most recent … Anticipated engagement by respondents.
Anticipated response time. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
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www.talkingquality.ahrq.gov/sops/databases/pharmacy/index.html
December 01, 2022 - More topics in this section
SOPS®
About SOPS
SOPS Surveys … the Community Pharmacy Database
Ambulatory Surgery Center
Research Datasets for SOPS Surveys … Participation is free and open to all SOPS Community Pharmacy Survey users, provided the questionnaires … on Patient Safety Culture Database Report presents data from 331 community pharmacies and 2,157 respondents … pharmacy characteristics (average number of prescriptions filled per week and geographic region) and respondent
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2024-medical-office-database-report-rev.pdf
January 01, 2024 - Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2024 User Database Report Part I
SURVEYS … Surveys on
Patient Safety Culture® (SOPS®) Medical Office Survey: 2024 User Database Report. … Distribution of the 2024 SOPS Medical Office Database by Respondent
Characteristics
Respondent Characteristics … Data Cleaning
Each participating medical office submitted respondent-level survey data. … Content
2 Survey Administration Statistics
3 Medical Office Characteristics
4 Respondent Characteristics
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-ASC-webcast-2023-0509-hare.pdf
January 01, 2023 - Documentation (1 item)
• Overall Patient Safety Rating (1 item)
• Screener Question Asking Whether the Respondent … Register for
an account
Step 2
Sign and
submit DUA
Step 3
Enter ASC
site info
Step 4
Submit
questionnaire … ambulatory surgery centers
8,918
Respondents
24
2021 Participating ASCs and Respondents
ASCs … 35% of ASCs
had 4 to 5 rooms
84% of ASCs
were multispecialty
Respondents
33% of
respondents
were … Your Ambulatory Surgery
Center (ASC) Results
Respondent Demographics
Composite Measure Results
Item
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www.talkingquality.ahrq.gov/sops/databases/medical-office/index.html
March 01, 2024 - More topics in this section
SOPS®
About SOPS
SOPS Surveys … Nursing Home
Community Pharmacy
Ambulatory Surgery Center
Research Datasets for SOPS Surveys … Contact SOPS
SOPS Medical Office Database
AHRQ has established the Surveys … Participation is free and open to all SOPS Medical Office Survey users, provided the questionnaires are … . multispecialty, primary care specialty, specific specialty, ownership, and geographic region) and respondent
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www.talkingquality.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
March 01, 2016 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Do patients' expectations affect how they respond to CAHPS survey questions about their providers? … Okay, but it does seem that what patients might expect to happen could affect how they respond to the survey … Rebecca Anhang-Price: Actually, the evidence shows that survey length has very little effect on response … Our 20 years of experience have led to a scientifically sound survey process and some of the best outcome
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www.talkingquality.ahrq.gov/cahps/news-and-events/events/webinar-091019.html
November 01, 2019 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … invitations can increase participation in CAHPS patient experience surveys. … of Two Pilot Studies (PDF, 1 MB)
Julie Brown
Director of Survey Market Development
RAND … methodology (PDF, 442 KB)
Literature review: CAHPS Survey Administration: What We Know and Potential
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www.talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … Children with Chronic Conditions
People with Mobility Impairments
Using CAHPS Surveys … Important instructions regarding the placement of supplemental items in the core questionnaire: Under … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Part-II.pdf
January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Part II
Surveys … A - Results by Nursing Home
Characteristics
Appendix B - Results by Respondent Characteristics … Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Surveys on Patient Safety CultureTM
(SOPS®) Nursing Home Survey: 2023 User Database Report. … Characteristics
Appendix A: Results by Respondent Characteristics
Appendix B: Results by Respondent
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www.talkingquality.ahrq.gov/sops/databases/nursing-home/databases/submission.html
November 01, 2023 - presents aggregated results for all participating nursing homes as well as results by nursing home and respondent … Nursing homes may submit their most recent data from surveys administered between October 2022 and October … Respondent-level survey data following the appropriate data file specifications for each nursing home … overall findings and results by nursing home characteristics and staff respondent characteristics. … Accepted Versions of the Survey and Supplemental Item Sets
The AHRQ Surveys on Patient Safety Culture
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www.talkingquality.ahrq.gov/cahps/about-cahps/cahps-program/index.html
April 01, 2023 - Surveys and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … on the various uses of survey data. … Refinements to existing surveys and item sets. … Survey methods research, including efforts to improve the effectiveness of survey administration methods … Resources to support the implementation of a survey project, the public reporting of survey results,
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - Questionnaires
• CAHPS Clinician & Group Survey:
Overview of the Questionnaires
• Clinician & Group … Administration Guidelines
• Preparing a Questionnaire Using the
CAHPS Clinician & Group Survey … When the team conducted the survey in
2015, roughly a third of respondents who saw any kind of comparative … The questions are purposely designed to lead the respondent through
the telling of his or her “story … confidentiality of respondents.