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441. CAHPS Clinician & Group Adult Survey 3.1 (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
     December 01, 2020 - CAHPS Clinician & Group Adult Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys- guidance/item-sets … /cg/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html

442. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
     April 01, 2023 - Resource List - AHRQ Ambulatory Surgery Center Survey SOPS Ambulatory Surgery Center Survey Resource … Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … for the Agency for Healthcare Research and Quality Updated April 2023 https://www.ahrq.gov/sops/surveys … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys

443. 2024 SOPS Medical Office Diagnostic Safety Supplemental Item Set Infographic (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-2024-infographic.pdf
     January 01, 2024 - 2024 SOPS Medical Office Diagnostic Safety Supplemental Item Set Infographic Findings from the 2024 Surveys … Safety Response Rate Highest Diagnostic Safety Composite Measure: Testing and Referrals 84 % of respondents … Lowest Diagnostic Safety Composite Measure: Time Availability 60% of respondents agreed that there … Lowest 45% of respondents agreed that "Providers in t his office finish their patient notes by the … Action planning for patient safety improvement The Action Planning Tool for the AHRQ Surveys on Patient

444. Summary of Analyses of American Indian Field Test (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/about/PROD_AI_FieldTestRpt.pdf
     September 25, 2006 - researchers through a process that involved asking respondents to complete the survey themselves and … Respondents generally had little difficulty in understanding survey items, however, some items required … Two weeks after mailing the survey, respondents received a reminder letter asking them to complete and … Respondents who completed and returned the survey were mailed a thank you letter with a $10 Wal-Mart … Respondents to the survey reported that the clinic they visited most often in the last 12 months to

445. Patient Experience Measures from the CAHPS® Surgical Care Survey (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
     November 28, 2017 - Types of Measures Like all CAHPS surveys, the CAHPS Surgical Care Survey generates three types of results … • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessments … physicians: An evaluation of the DoctorGuide and Consumer Assessment of Health Plans Study provider-level surveys … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … the experiences of respondents in the following areas: • Information to help you prepare for surgery

446. TeamSTEPPS Module 10: Measurement (Instructor Guide) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
     January 01, 2004 - • Learning – TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ) (Attitudes), TeamSTEPPS Learning … • Behavior - Team Performance Observation Tool, TeamSTEPPS Teamwork Perceptions Questionnaire … (T-TPQ), and AHRQ Surveys on Patient Safety Culture tools … The TeamSTEPPS Teamwork Attitudes Questionnaire, or T-TAQ, found in Tab F, was designed to measure … (T- TPQ); and • AHRQ Surveys on Patient Safety Culture.

447. Introducing the CAHPS Child Hospital Survey (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/5_carla_zema_closing.pdf
     February 11, 2015 - www.cahps.ahrq.gov Child HCAHPS Survey and Guidance Available on the CAHPS Web site: https:// … cahps.ahrq.gov/surveys- guidance/hospital/instructions/hospinstructions.html • Overview of the Survey … • Fielding guidance (forthcoming) • Analysis guidance (forthcoming) 58 https://cahps.ahrq.gov/surveys-guidance … /hospital/instructions/hospinstructions.html https://cahps.ahrq.gov/surveys-guidance/hospital/instructions … • Evaluation Survey • Please complete the evaluation survey. Your feedback is important to us.

448. SOPS® Workplace Safety Supplemental Item Set for the SOPS Nursing Home Survey (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/WorkplaceSafetyForNursingHomes-Spanish.docx
     January 01, 2023 - SOPS® Workplace Safety Supplemental Item Set for the SOPS Nursing Home Survey SOPS® Workplace Safety … Supplemental Item Set for the SOPS Nursing Home Survey Language: Spanish Purpose: This supplemental … item set was designed for use with the core SOPS® Nursing Home Survey to help nursing homes assess the … Development, Pilot Study, and Psychometric Analysis of the AHRQ Surveys on Patient Safety Culture™ (SOPS … Mark Linzer’s Mini-Z 2.0 survey tool (https://www.professionalworklife.com/mini-z-survey).

449. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
     May 01, 2023 - Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … Updated May 2023 SOPS Community Pharmacy Survey Resource List 1 https://www.ahrq.gov/sops/surveys … SOPS Community Pharmacy Survey Resource List 3 http://www.ismp.org/Survey/NewMssacap/Index.asp https … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys

450. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Access to Specialist Care | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-specialist-access-hp-adult.html
     February 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … (CAHPS) Supplemental Items Supplemental Items for the CAHPS Health Plan Adult Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-specialist-access-hp-adult.html

451. Introducing the CAHPS Cancer Care Survey (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-evensen.pdf
     June 13, 2017 - Introducing the CAHPS Cancer Care Survey Overview of CAHPS Cancer Care Survey Christian Evensen, … Steve Garfinkel  Kourtney Ikeler  San Keller 22 CAHPS for Cancer Care is Unique Among CAHPS Surveys … reports for participating sites Obtaining the CAHPS trademark  Dissemination 24 Three Parallel Surveys … Acknowledgements – AIR Team CAHPS for Cancer Care is Unique Among CAHPS Surveys Development Included … : Three Parallel Surveys Final Survey Content Core Survey Six Core Domains Single Items in Core

452. The CAHPS User Network | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/about-cahps/user-network/index.html
     May 01, 2016 - Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Through the User Network, the following information and services are available for free: Formatted surveys … Resources to support the implementation of a survey project, the public reporting of survey results, … and the use of CAHPS surveys to improve quality. … & Group Survey.

453. SOPS Action Planning Tool | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/es/sops/resources/planning-tool/index.html
     November 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … However, administering a SOPS survey is not the end of the improvement process. … It is important to develop and implement action plans, which use survey data for improvement.   … Surveys on Patient Safety Culture™ and SOPS ® are trademarks of AHRQ. … Action Planning Tool for the AHRQ Surveys on Patient Safety Culture™ (SOPS ® ).

454. SOPS Ambulatory Surgery Center Webcast - GINSBERG (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-ASC-webcast-2023-0509-ginsberg.pdf
     January 01, 2023 - SOPS Ambulatory Surgery Center Webcast - GINSBERG AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) … measurement, and improvement of patient safety culture within healthcare settings • Develops validated surveys … Accepted Exists at multiple levels: System Organization Department Unit 13 What are the SOPS Surveys … • Surveys of providers and staff about the extent to which their organizational culture supports patient … Medical Office 2009 Community Pharmacy 2012 Ambulatory Surgery Center 2015 11 How are SOPS surveys

455. New Data Resources Provide Insights Into Patient Safety Risks | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/news/newsletters/e-newsletter/885.html
     October 01, 2023 - Featured Impact Case Study: University of Georgia Health Center Implements Results From AHRQ Survey on … Register for Nov. 1 Webinar on Overview of AHRQ’s Surveys on Patient Safety Culture™ for New Users . … Survey respondents rated UHC’s patient safety in terms of patient-centeredness, effectiveness, timeliness … Register for Nov. 1 Webinar on Overview of AHRQ’s Surveys on Patient Safety Culture™ for New Users … ET for an overview of AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) for new users.

456. Best Practices for Administering SOPS® Surveys Users (Webcast): Closing (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-closing.pdf
     February 08, 2024 - Best Practices for Administering SOPS® Surveys Users (Webcast): Closing Q&A ? ?

457. CAHPS Nursing Home Survey: Family Member Instrument (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
     September 01, 2011 - Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS Nursing Home Survey Family Member Survey Survey Instructions Answer each question by marking … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey

458. Medical Office SOPS: 2016 User Comparative Database Report, Part I (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/2016/mosurvey2016pt1.pdf
     January 01, 2016 - Some medical offices used a paper-only survey, others used Web-only surveys, and others used a combination … number of respondents per medical office (range: 3 to 392) 16 Average number of surveys administered … Step 2: Communicate and Discuss the Survey Results Common complaints among survey respondents are that … It excludes surveys that were returned blank on all nondemographic survey items, or deleted during data … cleaning, but includes surveys where at least one nondemographic survey item was answered.

459. 2019 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
     December 01, 2020 - Current sample design began in 2016; current questionnaire design began in 1997. … surveys are completed by proxy respondents who are related to the patients or friends of the patients … Return to Contents United States Census Bureau American Community Survey (ACS) Sponsor U.S. … Quality and Disparities Report Data Sources | 51 References American Community Survey Information … paper questionnaires.

460. Understanding SOPS Surveys: A Primer for New Users (Webcast) - Closing (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/06-SOPS_101_Webcast-CLOSING.pdf
     March 03, 2020 - Understanding SOPS Surveys: A Primer for New Users (Webcast) - Closing Questions & Answers 53 Submitting