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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-utilization-hp-adult.html
December 01, 2018 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … (CAHPS)
Supplemental Items
Supplemental Items for the CAHPS Health Plan Adult Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … Children with Chronic Conditions
People with Mobility Impairments
Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-utilization-hp-adult.html
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-utilization-hp-child.html
December 01, 2018 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … (CAHPS)
Supplemental Items
Supplemental Items for the CAHPS Health Plan Child Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … Children with Chronic Conditions
People with Mobility Impairments
Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-utilization-hp-child.html
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-policyholder-hp-adult.html
December 01, 2018 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … (CAHPS)
Supplemental Items
Supplemental Items for the CAHPS Health Plan Adult Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … Children with Chronic Conditions
People with Mobility Impairments
Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-policyholder-hp-adult.html
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthpromotion-cg30-adult.html
December 01, 2018 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … Children with Chronic Conditions
People with Mobility Impairments
Using CAHPS Surveys … Contact CAHPS
Supplemental Items for the CAHPS Clinician & Group Adult Survey … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthpromotion-cg30-adult.html
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-sdm-hp-adult.html
December 01, 2018 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … (CAHPS)
Supplemental Items
Supplemental Items for the CAHPS Health Plan Adult Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … Children with Chronic Conditions
People with Mobility Impairments
Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-sdm-hp-adult.html
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www.qualitymeasures.ahrq.gov/sops/databases/research-datasets.html
March 01, 2023 - Research Datasets
In response to requests from researchers interested in using data from the AHRQ Surveys … The Surveys on Patient Safety Culture Databases currently include data from the:
SOPS Hospital Survey … SOPS Medical Office Survey.
SOPS Nursing Home Survey.
SOPS Community Pharmacy Survey. … SOPS Ambulatory Surgery Center Survey. … Hospital-identifiable data files do not identify individual respondents within hospitals.
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www.qualitymeasures.ahrq.gov/patient-safety/reports/liability/etchegaray.html
August 01, 2017 - There were significant improvements (all p-values < .05) in the follow-up surveys compared with the baseline … Results
We previously published demographics for the baseline survey, 19 and those demographics are … As seen in Table 2, of all respondents in the follow-up survey administration, 472 participants (44 percent … Minor error disclosure culture was significantly higher in the follow-up surveys than in the baseline … Comparing two safety culture surveys: Safety Attitudes Questionnaire and Hospital Survey on Patient Safety
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
April 01, 2023 - How To Use This Resource List
Resources are listed in alphabetical order, organized by the Surveys on … CAHPS® Nursing Home Surveys
https://cahps.ahrq.gov/surveys-guidance/nh/index.html
The CAHPS program … instruments: an in-person
questionnaire for long-term residents, a mail questionnaire for recently … discharged short-stay
residents, and a questionnaire for residents’ family members.
7. … CAHPS® Nursing Home Surveys
7.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/1-about/cahps-ambulatory-care-guide-section-1.pdf
May 01, 2017 - What are CAHPS surveys? … All CAHPS
surveys are standardized, which means
that results can be compared by survey
users across … : the
CAHPS Health Plan Survey and the CAHPS
Clinician & Group Survey. … for Quality Assurance, health plans must submit the results
of a modified version of the commercial questionnaire … HCAHPS) or other CAHPS surveys.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
February 01, 2019 - Understanding CAHPS® Surveys: A Primer for New Users Infographic
Understanding CAHPS® Surveys:
A Primer … timely
appointments
Coordinated care from doctors
and nurses
Easy access to information
CAHPS Surveys … with Health
Plans
Health Plans
Dental Plans
Home and
Community-
Based Services
Use of CAHPS Surveys … Certification and recognition
Value-based purchasing
Health services research
Resources to Support Survey … Users
CAHPS
Ambulatory Care
Improvement
Guide
Free technical
assistance
Web site:
Surveys,
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-intro.pdf
December 22, 2020 - Introducing the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Ginsberg
AHRQ’S CAHPS® PROGRAM
Caren … • CAHPS surveys are the gold standard for patient
experience measurement … • Surveys are developed using standardized methodology
and research findings. … /index
AHRQ CAHPS Program
Response to COVID-19
• New: CAHPS Clinician & Group Visit 4.0 (beta)
survey … • Update:
► CAHPS Health Plan 5.1 Survey
• Updates In Progress:
► CAHPS Clinician & Group 3.1 survey
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www.qualitymeasures.ahrq.gov/talkingquality/assess/evaluation-plan.html
January 01, 2023 - For example, you might use a single community survey to address questions about whether your audience … Surveys may be administered by mail, by telephone, in person, or over the Web. … What's needed for surveys? … One or two interviewers ask the key informants a set of "open-ended" questions that permit respondents … of these transcripts are used to identify themes, patterns, and variations across different kinds of respondents
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
September 01, 2019 - Surveys on Patient Safety Culture™ and SOPS™ are trademarks of AHRQ. … There are more staff position and unit/work area categories in HSOPS 2.0, so
fewer respondents have … To administer surveys to a sample of providers and staff, refer to Table B-1, which shows the
minimum … version is complete, simultaneous
administration of the surveys can begin. … For further information about how to administer the
surveys and analyze the data, refer to the AHRQ
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/compare/CAHPS-Database-2013-HP-Chartbook.pdf
January 01, 2013 - Survey Respondents and Health Plan Samples: 2011 and 2013........................ 4
Appendixes
About … Survey Respondents and Health Plan Samples by State: 2011 and 2013
Appendix D. … All results presented in these charts are calculated at the respondent level. … CAHPS Database
The CAHPS Database is the repository for data from selected CAHPS surveys. … Database with the following:
• Respondent-level survey data
• Health plan characteristics
• Other
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/12a-pfe-provider-survey.pdf
August 01, 2021 - Provider Feedback Survey
Provider Feedback Survey
Toolkit for Engaging Patients
To Improve Diagnostic … Safety
AHRQ Publication No. 21-0047-11-EF
August 2021
Surveys provide a quick and easy way to solicit … Consider administering surveys at periodic intervals:
� Before Implementation [Provider Self-Assessment … to keep surveys short. … Both surveys here take less than one minute to complete.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/Example-SOPS-De-IdentifiedDataForm.pdf
June 01, 2023 - Instructions
Please use this form to describe the research for which you request AHRQ Surveys on Patient … Replication of statistics published in the Surveys on Patient
Safety Culture Database Reports may not … January 2023 1
Methodology [Specify measures and proposed analyses, including level of analysis, e.g., respondent … Example SOPS De-identified Research Abstract Form
Last Updated: January 2023 2
Survey and Database … Survey
SOPS
Database
Report Year
End Dates of Survey Data
Collection
(Range Across Hospitals
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops-items-composites.pdf
February 16, 2021 - AHRQ Hospital Survey on Patient Safety Culture: Items and Dimensions
SOPS® Hospital Survey Items and … • To view the formatted questionnaire, see the Hospital Survey. … o No changes to any of the survey item text and response options. … o No reordering of survey items. … The item’s survey location is shown to the
left of each item.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Strategies for Improving … CAHPS
Clinician & Group (CG-CAHPS)
Survey Scores
A Webcast Presented by the AHRQ CAHPS User Network … Facility Surveys
Hospital
In-Center Hemodialysis
Nursing Home
Ambulatory Care Surveys
Clinician … MA (Moderator)
12 www.cahps.ahrq.gov
Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey … Scores
CAHPS Webcast Series
CAHPS Family of Surveys
Facility Surveys
Ambulatory Care Surveys
Our
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/2015/pharmsops15pt1.pdf
January 01, 2015 - Some community pharmacies used a
paper-only survey and others used Web-only surveys. … 1,603
Number of surveys administered 2,834
Overall response rate 57%
Average number of respondents … Results
Common complaints among survey respondents are that they never get any feedback about
survey … It excludes surveys that were
returned blank on all nondemographic survey items or deleted during data … cleaning, but includes
surveys where at least one nondemographic survey item was answered.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-how-are-cahps-surveys-used.pdf
January 01, 2021 - How Are CAHPS® Survey Results Used?
HOW ARE CAHPS SURVEY
RESULTS USED?
Dale Shaller, M.P.A. … Principal
Shaller Consulting Group
Major Uses of CAHPS Surveys
• Public reporting
• Value-based … purchasing
• Recognition and certification
• Research
Major Uses of CAHPS Surveys
• Public reporting … Publication No. 1067, November 2006.
31
Using CAHPS Surveys
To Improve Patient Experience
Monitor … Survey
► Child HCAHPS Survey (in development)
• Two major applications:
► Comparative data for assessing