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341. Understanding SOPS Surveys: A Primer for New Users - Gray (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-3-gray-2018.pdf
     January 01, 2018 - Understanding SOPS Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys 10 Laura Gray … 11 12 AHRQ Surveys on Patient Safety Culture Surveys of providers and staff about the extent to … Reduce the length of the survey 5. … AHRQ Surveys on Patient Safety Culture Areas of Patient Safety Culture Assessed Across SOPS Surveys … How are SOPS surveys used?

342. Participating in the CAHPS Health Plan Survey Database | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/cahps-database/hp-database/participate.html
     December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Health Plan … Survey Database Participating in the Health Plan Survey Database Child Hospital Survey … Research Datasets for CAHPS Surveys Webcasts & Recent Events Reporting Results … Survey instruments must not omit any of the survey items related to respondent characteristics.

343. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Improving Care and Services | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-improvingcare-cg30-adult.html
     December 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Contact CAHPS Supplemental Items for the CAHPS Clinician & Group Adult Survey … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-improvingcare-cg30-adult.html

344. Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0: Improving Care and Services | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-improvingcare-cg30-child.html
     December 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Contact CAHPS Supplemental Items for the CAHPS Clinician & Group Child Survey … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-improvingcare-cg30-child.html

345. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0/5.1: Access to Mental Health Care Services | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-mentalhealth-hp50-adult.html
     May 01, 2021 - (CAHPS) Supplemental Items Supplemental Items for the CAHPS Health Plan Adult Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Survey users can also create a composite for the two counseling items (MH3 and MH4) by adding responses … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-mentalhealth-hp50-adult.html

346. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Access to Mental Health Care Services | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
     May 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Survey users can also create a composite for the two counseling items (MH3 and MH4) by adding responses … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html

347. Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0: Shared Decisionmaking | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-decisionmaking-cg30-child.html
     December 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Contact CAHPS Supplemental Items for the CAHPS Clinician & Group Child Survey … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-decisionmaking-cg30-child.html

348. Supplemental Items for the CAHPS Health Plan Child Survey 5.0: Shared Decisionmaking | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-sdm-hp-child.html
     December 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … (CAHPS) Supplemental Items Supplemental Items for the CAHPS Health Plan Child Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-sdm-hp-child.html  

349. Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Ginsberg (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-ahrq.pdf
     October 14, 2020 - Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Ginsberg AHRQ’S CAHPS® PROGRAM Caren … narrative protocols for purposes of facilitating quality improvement ► Effectiveness of different survey … administration modes for collecting CAHPS data 10 CAHPS Surveys • CAHPS surveys are the gold standard … • The CAHPS program captures the patient’s voice. • Surveys measure patient experience of care in … • Surveys are developed using standardized methodology and research findings.

350. Understanding SOPS Surveys: A Primer for New users - Intro (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-SOPS_101_Webcast_2020-Intro.pdf
     January 01, 2020 - Understanding SOPS Surveys: A Primer for New users - Intro Understanding SOPS Surveys: A Quick Primer … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Naomi … Yount, Ph.D., (Moderator) Senior Study Director, User Network for the AHRQ Surveys on Patient Safety … Culture (SOPS) Westat 4 Agenda • Overview of the SOPS Surveys • SOPS Databases • SOPS Resources

351. 2016 AHRQ Nursing Home Survey on Patient Safety Culture Part I (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/nursing-home/2016/nhsurv16-pt1.pdf
     January 01, 2016 - of 59 completed surveys per nursing home … 12,395 Average number of respondents per nursing home (range: 10 to 299) 59 Average number of surveys … Respondent Characteristics This chapter describes respondent characteristics within the participating … Distribution of 2016 Database Nursing Homes by Respondent Characteristics Respondent Characteristics … Some nursing homes used a paper-only survey, others used Web-only surveys, and others used a combination

352. Improving Patient Experience | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/quality-improvement/index.html
     October 01, 2023 - Learn more: Using CAHPS Clinician & Group Survey Data . Using CAHPS Health Plan Survey Data . … Analyze the results of CAHPS surveys to identify strengths and weaknesses. … In 2020, these researchers joined with other subject matter experts and survey stakeholders at AHRQ's … Strategies for Improving CAHPS Health Plan Survey Scores . … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores .

353. Supplemental Items for the CAHPS Cancer Care Survey: Access | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cancer/suppl-access-items.html
     March 01, 2017 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … These supplemental items can be inserted into any of the three versions of the Cancer Care Survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cancer/suppl-access-items.html  

354. SOPS Databases | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/sops/databases/index.html
     September 01, 2023 - on Patient Safety Culture™ (SOPS ® ) Databases as central repositories for survey data from each of … the SOPS surveys and SOPS supplemental item sets. … Participation in the SOPS Databases is free and open to users of the surveys to voluntarily submit their … Select the survey name below for detailed information about participating in each of the SOPS databases … SOPS Survey 2023 2024 Ambulatory Surgery Center June 1-22   Medical Office Diagnostic

355. Best Practices for Administering SOPS® Surveys Users (Webcast): Introduction (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-intro.pdf
     January 24, 2024 - Best Practices for Administering SOPS® Surveys Users (Webcast): Introduction Best Practices for Administering … SOPS® Surveys Webcast January 24, 2024 1:00-2:00 PM ET Webcast Technical Info • Audio issues … Ph.D., Project Director, User Network for CAHPS and SOPS Westat Vice President 3 Agenda • AHRQ’s Surveys … on Patient Safety Culture® (SOPS®) Program • Best Practices for Administering SOPS Surveys ► Action … SOPS Resources • Submitting to the SOPS Databases • Q&A 4 Best Practices for Administering SOPS® Surveys

356. Survey on Patient Safety (facility version) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.pdf
     November 18, 2019 - Survey on Patient Safety (facility version) 1 Survey on Patient Safety Instructions This survey … SECTION A: Your Work Area/Unit In this survey, think of your work area as the unit, department, or clinical … or more SECTION H: Background Information This information will help in the analysis of the survey … THANK YOU FOR COMPLETING THIS SURVEY.

357. Survey on Patient Safety (facility version) (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
     November 15, 2019 - Survey on Patient Safety (facility version) Survey on Patient Safety Instructions This survey asks for … SECTION A: Your Work Area/Unit In this survey, think of your work area as the unit, department, or clinical … reports or more SECTION H: Background Information This information will help in the analysis of the survey … THANK YOU FOR COMPLETING THIS SURVEY. 1 5

358. Tip Sheet: Improving Response Rates on the AHRQ Surveys on Patient Safety Culture (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/sopstipsheet.pdf
     November 05, 2013 - Tip Sheet: Improving Response Rates on the AHRQ Surveys on Patient Safety Culture Tip Sheet: Improving … Response Rates on the AHRQ Surveys on Patient Safety Culture This Tip Sheet will help you understand … A survey response rate is the number of completed surveys returned by eligible respondents divided by … For Web surveys, send short weekly thank you/reminder emails. … Staff are more likely to participate in future surveys when they know the results will be used for

359. About Measure Specifications and Reporting | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/about.html
     August 01, 2021 - The Child HCAHPS Survey is a survey of parents or guardians about pediatric inpatient experience of care … to introduce users to the questionnaire, survey instructions, data analysis programs, and reporting … protocol templates for mail, telephone and email data collection, and instruction on tracking returned questionnaires … Once surveys have been administered, the Preparing Data from CAHPS Surveys for Analysis provides step-by-step … Improving Response Rates and Representation of Hard-to-Reach Groups in Family Experience Surveys , featured

360. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Provider Type | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-providertype-cg30-adult.html
     December 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Contact CAHPS Supplemental Items for the CAHPS Clinician & Group Adult Survey … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-providertype-cg30-adult.html