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241. Action Planning for the SOPS Surveys-Overview (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-brady-sops-action-planning-tool.pdf
     February 05, 2019 - Action Planning for the SOPS Surveys-Overview 6 Overview of AHRQ’s Patient Safety Priorities Jeff

242. Action Planning for the SOPS Surveys-Intro (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-intro-sops-action-planning-tool.pdf
     January 17, 2019 - Action Planning for the SOPS Surveys-Intro Action Planning for the SOPS Surveys Webcast January … Public Health Service Laura Gray, MPH Senior Study Director, User Network for the AHRQ Surveys on Patient … Safety Culture (SOPS) Westat Naomi Yount, PhD Senior Study Director, User Network for the AHRQ Surveys … the SOPS Action Planning Tool • Going from results to action • Q&A 5 Action Planning for the SOPS Surveys

243. Action Planning for the SOPS Surveys-Results (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-yount-sops-action-planning-tool.pdf
     June 01, 2019 - Action Planning for the SOPS Surveys-Results 31 Results to Action: An Action Planning Example Naomi … Yount, PhD Senior Study Director, User Network for the AHRQ Surveys on Patient Safety Culture (SOPS … top- and bottom-scoring composite measures • Examine the largest differences between your current survey … • To increase Handoffs & Transitions by at least 5 percentage points in our June 2019 survey results … training is going (e.g., 25% done) • Share evaluation form results • Share results of the Hospital SOPS survey

244. Action Planning for the SOPS Surveys-Closing (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/05-closing-sops-action-planning-tool.pdf
     February 05, 2019 - Action Planning for the SOPS Surveys-Closing Questions & Answers 53 Submitting Questions • Question

245. Development of the CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
     December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … This survey was an abbreviated version of the Child HCAHPS Survey followed by six open-ended items. … To ensure that respondents understand and interpret the items as intended, the team conducted cognitive … testing of the items in English and Spanish, with an emphasis on recruiting respondents with limited

246. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=21&search_api_fulltext=&sort=asc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to

247. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=0&search_api_fulltext=&sort=asc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to

248. Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Hickner (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
     January 01, 2011 - o Reviewed literature & existing surveys o Conducted background interviews with medical office providers … Administration • Administered to all providers and staff • 71% used paper surveys; 29% used Web surveys … o One health system had experience with web-based employee surveys o Recommend paper survey administration … for high response rate (unless office has previous positive experience with web surveys) 13 13 … Administration Pilot Test Response Rates and Number of Respondents Staff Positions of Respondents

249. 2020 SOPS ASC Database Report Executive Summary Infographic (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc_2020_overview_infographic-v2.pdf
     January 01, 2020 - 2020 SOPS ASC Database Report Executive Summary Infographic Surveys on Patient Findings from the 2020 … Survey on Patient Safety Culture (SOPS) Ambulatory Surgery Center (ASC) Database The ASC SOPS Database … The survey assesses 8 areas, or composite measures, of patient safety culture. … 93% of respondents reported that before the start of procedures, team members stopped to discuss the … goals (2) Plan your initiatives (3) Communicate your action plan The Action Planning Tool for the AHRQ Surveys

250. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=23&search_api_fulltext=&sort=desc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … appointment Child Health Plan Access AC11 Respondent … office hours Child Health Plan Access AC12 Respondent

251. What Is Patient Safety Culture? | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/sops/about/patient-safety-culture.html
     March 01, 2022 - SOPS Surveys Measure Patient Safety Culture The AHRQ Surveys on Patient Safety Culture™ (SOPS®) are … All of the SOPS surveys include a standard set of core items with comparable survey content across facilities … across a large sample of respondents, they are standardized and validated measures of patient safety … In addition, survey items are customized for each setting of care. … Relating SOPS Patient Safety Culture Survey Data to Outcomes    Research has shown that significant

252. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=1&search_api_fulltext=&sort=desc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to

253. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=3&search_api_fulltext=&sort=desc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to

254. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=6&search_api_fulltext=&sort=asc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Clinician & Group People with mobility impairments C-IN1 Respondent … Clinician & Group Interpreter services C-IN2 Respondent … & Group Interpreter services C-IN3 Interpreter treated respondent

255. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=19&search_api_fulltext=&sort=asc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … office hours Child Health Plan Access AC5 Respondent … hours Child Clinician & Group Access AC6 Respondent

256. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=12&search_api_fulltext=&sort=desc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Clinician & Group Interpreter services C-IN1 Respondent … & Group Interpreter services C-IN3 Interpreter treated respondent

257. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=10&search_api_fulltext=&sort=asc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Clinician & Group Interpreter services C-IN6 Respondent … & Group Interpreter services C-IN3 Interpreter treated respondent

258. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=8&search_api_fulltext=&sort=asc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Your care from specialists in the last 6 months C-SD1 Provider and respondent … Group Shared decision making C-SD4 Provider asked what respondent

259. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=20&search_api_fulltext=&sort=asc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … P-CR3 Someone from child's personal doctor's office followed up with respondent … Child Health Plan Coordination of care P-CR4 Respondent … Coordination of care P-CR8 Someone from doctor's office talked with respondent

260. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=13&search_api_fulltext=&sort=asc
     from specialists in the last 6 months (5) Browse Supplemental Items for CAHPS Surveys … Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Before adding them to your survey, it is important to consider whether your sample design is likely to … Topics Sort descending P-SD4 Provider asked what respondent