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161. How To Use the AHRQ SOPS Ambulatory Surgery Center Survey To Improve Patient Safety (Webcast) | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/sops/events/webinar/asc-use-012121.html
     February 01, 2024 - Presentation Slides Recording Summary This webcast provided information on how to use AHRQ’s Surveys … from the 2020 SOPS ASC Survey Database, discussed how to administer the survey, and described how to … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)  Westat … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys … the development and promotion of patient safety culture surveys, resources, and databases, and provides

162. Introducing the CAHPS Cancer Care Survey (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-ginsberg.pdf
     June 13, 2017 - Introducing the CAHPS Cancer Care Survey AHRQ’s CAHPS® Program Caren Ginsberg Director, CAHPS Division … 13 CAHPS Core Survey Supplemental Items CAHPS Customized Survey www.ahrq.gov/cahps CAHPS Design … domains that are under the control of the facility/provider, or for which we can risk adjust • Develop survey … 1998 • Submissions in June, followed by reporting in October • 2016: 382 health plans; 148,000 respondents … March, followed by reporting in June • 2015: 2,830 clinician offices and group practices; 636,000 respondents

163. Step 1: Form a Project Team | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
     December 01, 2019 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Using CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … (e.g., which questionnaires to administer, whether to add supplemental items to the questionnaires); … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html

164. About the CAHPS Program and Surveys | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/about-cahps/index.html
     April 01, 2024 - results, reporting survey results to interested audiences, and using the results to improve patients … on the various uses of survey data. … AHRQ's CAHPS User Network is responsible for making the survey products available and providing free … These individuals and organizations use the survey results to evaluate and compare healthcare providers … Learn more: Why Use a CAHPS Survey To Assess Patient Experience?

165. Surveys on Patient Safety Culture (SOPS®) Medical Office Survey: 2022 User Database Report Part I (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2022-mosops-database-report-part-I.pdf
     January 01, 2022 - Surveys on Patient Safety Culture (SOPS®) Medical Office Survey: 2022 User Database Report Part I SURVEYS … ON PATIENT SAFETY CULTURE™ Surveys on Patient Safety Culture™ MEDICAL OFFICE SURVEY: 2022 USER … Surveys on Patient Safety CultureTM (SOPS®) Medical Office Survey: 2022 User Database Report. … Statistic Average number of respondents per medical office (range: 3 to 98) 12 Average number of surveys … Data Cleaning Each participating medical office submitted respondent-level survey data.

166. Using CAHPS Clinician & Group Survey Data | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
     December 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys. … https://www.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html  

167. SOPS Nursing Home Database | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/sops/databases/nursing-home/index.html
     September 01, 2023 - More topics in this section SOPS® About SOPS SOPS Surveys … Database Community Pharmacy Ambulatory Surgery Center Research Datasets for SOPS Surveys … Participation is free and open to all SOPS Nursing Home Survey users, provided the questionnaires are … results by nursing home characteristics (bed size, ownership, census region, and urban/rural status) and respondent … of narrative findings and two appendixes, presenting data by nursing home characteristics and staff respondent

168. Step 4: Plan a Communications Strategy | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Plan-a-Communications-Strategy.html
     December 01, 2019 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … and Other Materials Planning a CAHPS Survey Project Hiring a CAHPS Survey Vendor Managing … before reporting the results, it is typical for project teams to want to focus first on developing questionnaires … survey results .

169. CAHPS Health Literacy Item Sets | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
     December 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Supplemental items related to health literacy are available for three CAHPS surveys: Health Literacy … Items for the Clinician & Group Survey 3.0 2 Health Literacy Items for the Health Plan Survey 5.0 … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html  

170. Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part I: Main Report (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt1-transition-updated.pdf
     June 01, 2022 - One survey item had the same score on both surveys. … The final HSOPS 2.0 includes: • Two single-item measures: – One survey item that asks respondents … – One survey item that asks respondents to provide an overall rating on patient safety for their … Percent positive scores reflect the percentage of respondents who answered positively to a survey item … , can affect respondents’ answers and survey scores.

171. CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
     November 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … The item set can be added to the CAHPS Child Hospital Survey . … Like the core items, these supplemental questions prompt respondents to consider the child’s most recent … Anticipated engagement by respondents. Anticipated response time. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html

172. Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report Part I (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-parti-rev091721.pdf
     January 01, 2019 - The survey also includes a question that asks respondents to provide an overall rating of patient safety … number of respondents per community pharmacy (range: 3 to 29) 7 Average number of surveys administered … In this example, an average of 50 percent of the respondents responded positively to the survey items … Some community pharmacies used a paper-only survey and others used web-only surveys. … Content 2 Survey Administration Statistics 3 Community Pharmacy Characteristics 4 Respondent

173. Understanding CAHPS Surveys: A Primer for New Users (Webcast) | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/news-and-events/events/webinar-011922.html
     April 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … , explained how they focus on patients' priorities, and built on current research in survey development … Speakers also discussed how organizations use survey results. … Principal Shaller Consulting Group Stillwater, MN How are CAHPS Survey Results Used?

174. SOPS Community Pharmacy Database | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/sops/databases/pharmacy/index.html
     December 01, 2022 - More topics in this section SOPS® About SOPS SOPS Surveys … the Community Pharmacy Database Ambulatory Surgery Center Research Datasets for SOPS Surveys … Participation is free and open to all SOPS Community Pharmacy Survey users, provided the questionnaires … on Patient Safety Culture Database Report presents data from 331 community pharmacies and 2,157 respondents … pharmacy characteristics (average number of prescriptions filled per week and geographic region) and respondent

175. Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2024 User Database Report Part I (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2024-medical-office-database-report-rev.pdf
     January 01, 2024 - Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2024 User Database Report Part I SURVEYS … Surveys on Patient Safety Culture® (SOPS®) Medical Office Survey: 2024 User Database Report. … Distribution of the 2024 SOPS Medical Office Database by Respondent Characteristics Respondent Characteristics … Data Cleaning Each participating medical office submitted respondent-level survey data. … Content 2 Survey Administration Statistics 3 Medical Office Characteristics 4 Respondent Characteristics

176. SOPS Ambulatory Surgery Center Webcast - HARE (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-ASC-webcast-2023-0509-hare.pdf
     January 01, 2023 - Documentation (1 item) • Overall Patient Safety Rating (1 item) • Screener Question Asking Whether the Respondent … Register for an account Step 2 Sign and submit DUA Step 3 Enter ASC site info Step 4 Submit questionnaire … ambulatory surgery centers 8,918 Respondents 24 2021 Participating ASCs and Respondents ASCs … 35% of ASCs had 4 to 5 rooms 84% of ASCs were multispecialty Respondents 33% of respondents were … Your Ambulatory Surgery Center (ASC) Results Respondent Demographics Composite Measure Results Item

177. Introducing the CAHPS Cancer Care Survey (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-analysis-evensen.pdf
     June 26, 2017 - Introducing the CAHPS Cancer Care Survey Analysis of Results Chris Evensen 43 Scoring Use the … • Specifically designed to analyze CAHPS data • Macro is available here: https://www.ahrq.gov/cahps/surveys …  Age  Education  General health rating  Mental health rating  Survey mode  Respondent had help … with survey 46 Benchmarking  Given sufficient data, possible to define benchmarks at different … centers can also compare themselves to benchmarks from C&G database  We recommend 200 completed surveys

178. SOPS Nursing Home Survey: What You Need To Know - Caren Ginsberg, Ph.D. (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-nh_webcast-ginsberg.pdf
     July 01, 2018 - SOPS Nursing Home Survey: What You Need To Know - Caren Ginsberg, Ph.D. … understanding, measurement, and improvement of patient safety culture within healthcare settings ► Develops survey … Organization 13 12 What are the SOPS Surveys? … completed between January 2016 and July 2018 ► 191 nursing homes with 10,499 respondents ► Top scoring … What are the SOPS Surveys?

179. CAHPS Clinician & Group Survey Version 3.0 Overview (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
     January 01, 2015 - Survey The CAHPS Clinician & Group Survey (CG-CAHPS) include standardized questionnaires and optional … grade level completed 30 Hispanic or Latino 28 Hispanic or Latino 31 Race 29 Race 32 Proxy respondent … items Someone helped patient/[respondent] complete survey 30 Someone helped patient complete … surveys. … surveys.

180. Patient Experience Measures from the CAHPS Cancer Care Survey (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/measures-cancer-509.pdf
     January 01, 2005 - Available for the Cancer Care Survey: Questionnaires • CAHPS Cancer Care Survey (English and Spanish … Items for the CAHPS Cancer Care Survey Survey Administration Guidelines • Preparing a Questionnaire … Measures from the CAHPS Cancer Care Survey Available for all CAHPS surveys: • Analyzing CAHPS Survey … for reporting purposes: • Rating measures are based on items that use a scale of 0 to 10 to measure respondents … analyses also indicate that composite measures from the core items1 1 As discussed in Preparing a Questionnaire