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281. CAHPS Nursing Home Survey: Long-Term Resident Survey Spanish (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.pdf
     September 01, 2011 - CAHPS Nursing Home Survey: Long-Term Resident Survey Spanish CAHPS® Nursing Home Survey: Long-Stay … Resident Instrument CAHPS Nursing Home Survey – Long-Stay Resident Instrument Information for Vendors … nursing-home-long-stay-span-651b.doc Last updated: September 01, 2011 1 CAHPS® Nursing Home Survey … _______ (0-10) 4 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 7. … _______ (0-10) 5 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 15.

282. Job Aid: Joy in Work (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-joy-in-work.pdf
     January 07, 2022 - members being combative and aggressive  Low clinician or staff ratings on satisfaction or wellness surveys … Gather data  Review existing data (e.g., employee satisfaction surveys, staff and clinician turn-over … rates, and sick days taken)  Consider using short clinician and staff satisfaction surveys to assess … joy in work such as:  AMA's Zero Burnout Program survey (10 items)  Clinical Microsystems Assessment

283. Advancing the Impact of Consumer Experience of Care Measurement: What’s Next? | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/news/blog/ahrqviews/consumer-experience-measurement.html
     September 01, 2023 - Experience-of-care measurement surveys and comments do address this but can do more to identify opportunities … When adding new questions to surveys, care should be taken to solicit information that is actionable … When it debuted 28 years ago, the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys … CAHPS surveys quickly became the gold standard for understanding patients’ care experiences across institutions … The CAHPS Health Plan Survey  was the first nationally available survey that was statistically valid

284. Hospital Survey on Patient Safety Culture Version 2.0 (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
     January 01, 2021 - Hospital Survey on Patient Safety Culture Version 2.0 SOPS® Hospital Survey Version: 2.0 Language … o No reordering of survey items. … https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-users-guide.pdf … https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-users-guide.pdf … https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf https

285. Introducing a Protocol To Obtain Patient Comments Using the CAHPS Clinician & Group Survey (Webcast) | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/news-and-events/events/webinar-012617.html
     May 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Introducing a Protocol To Obtain Patient Comments Using the CAHPS Clinician & Group Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … respondents to tell a clear and comprehensive story about their experiences with their health care provider

286. Webcast: Success Stories From the AHRQ Medical Office SOPS Survey | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/sops/events/webinars/success-stories-mo.html
     February 01, 2019 - More topics in this section SOPS® About SOPS SOPS Surveys … Users shared how their organizations have successfully used the AHRQ Medical Office Survey on Patient … Speakers and Presentation Slides Theresa Famolaro, MPS Database Manager for the Surveys on Patient … the Medical Office Survey, Survey Composites and Items, Survey User's Guide, and 2014 Comparative Database … Improving Patient Safety in Medical Offices: A Resource List for Users of the AHRQ Medical Office Survey

287. Introducing the CAHPS Cancer Care Survey (Webcast) | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/news-and-events/events/webinar-061317.html
     April 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … The speakers discussed the purpose of the survey, how it was developed, and how to administer the survey … Principal Researcher American Institutes for Research Overview of CAHPS Cancer Care Survey (PDF, 999 … Questions and Answers About the CAHPS Cancer Care Survey (PDF, 152 KB)

288. Reporting CAHPS Survey Results to Consumers | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/consumer-reporting/index.html
     May 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Results to Consumers The reporting of survey results to consumers is central to the concept … Guidelines and Strategies Survey users can consult  guidelines for reporting CAHPS survey results   … Use of “Roll-Ups” To Report CAHPS Survey Results and Other Quality Measures .

289. AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Closing (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/4-closing-sops-hospital-survey-2-0-webcast.pdf
     November 13, 2019 - AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Closing Questions & Answers 63 Submitting

290. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
     March 09, 2007 - Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey CAHPS® Nursing … Home Survey: Long-Stay Resident Instrument CAHPS Nursing Home Survey – Long-Stay Resident Instrument … Would you like to participate in this survey? … Before we start, let me tell you a few things about this survey. … _______ (0-10) 4 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument 7.

291. Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/topics/index.html?page=1
     January 01, 2012 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS™) Program, develops … and maintains surveys, toolkits, and databases on patient safety culture for hospitals, medical offices

292. Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/es/topics/index.html?page=1
     January 01, 2012 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS™) Program, develops … and maintains surveys, toolkits, and databases on patient safety culture for hospitals, medical offices

293. Specific Tools To Support Change (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
     January 01, 2011 - In addition, the survey asks respondents about their willingness to recommend the facility: Question … cahps.ahrq.gov/surveys-guidance/hospital/about/index.html https://cahps.ahrq.gov/surveys-guidance/hospital … Short Survey Short surveys are intended to provide just enough simple and prompt feedback to indicate … /survey-and-cpoe-materials http://www.leapfroggroup.org/survey-materials/survey-and-cpoe-materials http … ://www.leapfroggroup.org/survey-materials/survey-and-cpoe-materials http://www.leapfroggroup.org/survey-materials

294. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
     March 01, 2023 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … The strategies are intended to address the various topics covered by CAHPS surveys of ambulatory care … Appendix 6a provides a crosswalk of these topics and the measures derived from different CAHPS surveys … survey. … 2017) Domains for Patient Experience Clinician & Group Survey 3.0 CAHPS Surveys for Accountable

295. CHIPRA 81: Pediatric Global Health-7 Measure Report (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-081-fullreport.pdf
     April 01, 2019 - parent proxy-report measure, the same cognitive limitations exclusions for children apply to parent respondents … Children were instructed to complete the questionnaire alone. … Children were instructed to complete the questionnaire alone. … If "Yes" was selected, the respondent was given the option to specify the chronic condition. … The PGH-7 was viewed as an efficient (low respondent burden) tool for measuring person- reported global

296. Slide 1
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/cpi/about/mission/arra/arracer-slides.pptx
     October 15, 2013 - 19 20 Distribution of Major Orders Placed Using Contractor Codes 20 Consumer and Clinician Surveys … Understanding, Knowledge, Use, and Benefits 21 21 Surveys: Background Team developed one instrument … for clinicians Data collection was completed at two points in time one year apart (Wave 1 and Wave 2) Surveys … respondents indicated awareness of CER when prompted with its name A larger portion of clinicians indicated … Findings (Wave 2) 20% of clinician respondents indicated awareness of CER when prompted with its name

297. AHRQ Practice Facilitation Training Modules | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/index.html
     April 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Practice Assessment and Surveys . Standardized Quality Measures . … Practice Assessments and Surveys – Learn how to administer a practice assessment, create surveys, and … use survey results to generate improvement ideas and measure progress. … Access additional resources and a table of contents for Practice Assessments and Surveys.  

298. Research on Reporting Information to Consumers | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/consumer-reporting/research/index.html
     May 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … How do the users of CAHPS surveys actually report the results? … What effect does the reporting of CAHPS survey results have on consumers and their choices? … Making survey results easy to report to consumers: How reporting needs guided survey design in CAHPS.

299. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
     January 01, 2013 - Survey Respondents and Health Plan Samples: 2011 and 2013........................ 4 Appendixes About … Survey Respondents and Health Plan Samples by State: 2011 and 2013 Appendix D. … All results presented in these charts are calculated at the respondent level. … CAHPS Database The CAHPS Database is the repository for data from selected CAHPS surveys. … Database with the following: • Respondent-level survey data • Health plan characteristics • Other

300. An Introduction to Assessing Practices: Issues to Consider (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-12-intro-to-assessing-practices.pdf
     September 01, 2015 - /cg/about/index.html • Provider and staff satisfaction: o Primary Care Staff Satisfaction Survey located … You may want to survey staff satisfaction about the work environment, skills staff members have, and … (e.g., Patient Assessment of Chronic Illness Care, CAHPS® Patient- Centered Medical Home Survey). … (Patient of variables other) survey, etc.) … Change Process Capability Questionnaire (CPCQ) Appdx12B_DataInventoryForm FINAL 8 7 15 Module 12: