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www.innovations.ahrq.gov/talkingquality/measures/understand/index.html
July 01, 2018 - Patient Surveys
Survey instruments capture self-reported information from patients about their health … Surveys are typically administered to a sample of patients by mail, by telephone, or via the Internet … Well-established methods for survey design and administration. … Easy for consumers to understand and relate to survey results. … Challenges of Patient Surveys
Cost of survey administration.
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www.innovations.ahrq.gov/news/newsletters/e-newsletter/895.html
January 01, 2024 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … the adoption of OR black box technology and simulations to improve patient safety: a multi-methods survey … Speakers will discuss the SOPS Surveys and Databases, how to get started on administering the surveys … The Surveys on Patient Safety Culture are a suite of surveys that assess provider and staff opinions … A survey of technology abandonment in US nursing homes. Powell KR, Farmer M, Liu J, et al.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
October 30, 2020 - CAHPS Clinician & Group Adult Visit Survey 4.0 (beta)
CAHPS Clinician & Group Survey
Version: Adult … Visit Survey 4.0 (beta)
Language: English
Notes
• Purpose of Visit Survey 4.0 (beta): This new … Learn more about this survey at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … File name: adult-eng-cg40-3351a.docx
Last updated: October 30, 2020
https://www.ahrq.gov/cahps/surveys-guidance … Please return the completed survey in the postage-paid envelope.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-span-653b.pdf
September 01, 2011 - Survey
Version: Discharged Resident Instrument
Language: Spanish
For assistance with this survey … Instructions for Format of Questionnaire
Proper formatting of a questionnaire improves response rates … instructions (see next page)
and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help
sponsors and vendors distinguish among questionnaire … CAHPS® Nursing Home Survey
Instructions for Front Cover
Instructions for Format of Questionnaire
Instrucciones
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-ginsberg.pdf
October 29, 2018 - system.
7
www.ahrq.gov/cahps
Consumer Assessment of Healthcare Providers and
Systems (CAHPS®) Surveys … CAHPS surveys are the gold standard for patient experience
measurement. … safety
Best methods for collecting patient experience data,
including effectiveness of different survey … ®Program
AHRQ’sCore Competencies
Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
December 11, 2017 - Types of Measures
Like all CAHPS surveys, the CAHPS American Indian Survey generates three types
of … • Rating measures are based on items that use a scale of 0 to 10 to measure
respondents’ assessments … represent the
experiences of respondents in the following areas:
• Getting care quickly (composite … physicians: an evaluation of the
DoctorGuide and Consumer Assessment of Health Plans Study provider-level surveys … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html
Patient Experience
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www.innovations.ahrq.gov/cahps/news-and-events/events/index.html
January 01, 2024 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Improving response rates and the representativeness of CAHPS survey data. … Database: What You Need to Know (May 18, 2023)
Understanding CAHPS Surveys: A Primer for New Users … (Child HCAHPS) Database (Webcast) (March 23, 2022)
Understanding CAHPS Surveys: A Primer for New
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital_survey-spanish.pdf
November 18, 2019 - Cuestionario sobre la de seguridad de los pacientes en los hospitales
SOPSTM Hospital Survey
Version … • For the survey items grouped according to the safety culture composites they are intended to … • To participate in the AHRQ Hospital Survey on Patient Safety Culture Comparative Database,
the … o No changes to any of the survey item text and response options. … o No reordering of survey items.
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www.innovations.ahrq.gov/cpi/centers/cfact/index.html
January 01, 2021 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Oversees health sector surveys such as medical expenditure surveys; surveys of medical care providers … , employers and other sources of insurance coverage; and surveys of the use, cost, and financing of care … Directs and fosters statistical and methodological research on survey design, sampling and estimation
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www.innovations.ahrq.gov/cahps/bibliography/index.html?page=2
January 01, 2024 - Adjustment of patient experience surveys for how people respond. … Which subject lines and messages improve response to e-mail invitations to web surveys?. … Survey Practice. 2019 Jul , 12(1). … Survey Practice. 2019 Jul , 12(1): 1-26. … Patient experience in primary care: a systematic review of CG-CAHPS Surveys.
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www.innovations.ahrq.gov/cahps/consumer-reporting/guidelines/contents/index.html
March 01, 2016 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … To establish the credibility of the survey results, your report should briefly explain what the survey … It can also reinforce the idea that the respondents to the survey were "people like you." … Specifically, the CAHPS questionnaires focus on topics for which consumers are the best or only judges
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/6-sops101-webcast-2023-closing.pdf
January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Closing
Q&A
?
? … Nursing Home Staff Turnover and Perceived Patient Safety Culture:
Results from a National Survey.
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www.innovations.ahrq.gov/sops/events/webinars/value-efficiency.html
October 01, 2018 - More topics in this section
SOPS®
About SOPS
SOPS Surveys … Surveys are completed by clinical and nonclinical staff. … improvements based on survey findings. … Project Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat Introduction … items to AHRQ's SOPS Databases, you need to administer the supplemental items with one of the SOPS surveys
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/caren-ginsberg-slides-6-11.pdf
February 07, 2019 - 10
AHRQ Surveys on Patient Safety Culture™
Surveys of staff about the extent to which the
organizational … AHRQ Surveys on Patient Safety Culture™
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
December 01, 2022 - respondent burden by shortening the length of the questionnaire, harmonize
overlapping content with … advances in survey methodology and measurement. … Data system and information for survey respondents’ home page: https://www.cdc.gov/
vaccines/imz-managers … Department of Commerce
Description
The American Community Survey (ACS) is an ongoing survey that provides … paper
questionnaires.
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www.innovations.ahrq.gov/sops/events/webinars/medical-office.html
June 01, 2022 - More topics in this section
SOPS®
About SOPS
SOPS Surveys … Project Director for the AHRQ Surveys on Patient Safety Culture
Westat Introduction (PDF, 388 KB) Comparative … on Patient Safety Culture Website
Resources here include the Medical Office Survey, Survey Composites … and Items, Survey User's Guide, and Comparative Database Results. … Improving Patient Safety in Medical Offices: A Resource List for Users of the AHRQ Medical Office Survey
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-data-sources.pdf
December 01, 2023 - respondent burden by shortening the length of the questionnaire, harmonize
overlapping content with … advances in survey methodology and measurement. … Department of Commerce
Description
The American Community Survey (ACS) is an ongoing survey that provides … Responses to the American Community Survey are collected in four different ways: internet,
mail, telephone … paper
questionnaires.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-parast.pdf
December 19, 2019 - telephone, majority of responses were by telephone
• Email+mail+telephone arm: fewer mail and telephone
respondents … than mail+telephone
34
Respondent Characteristics
• Inclusion of a phone component increased representation … of
respondents who were
►Younger
►Minority
►Less healthy
►Frequent emergency department visitors
►Without … performed significantly better than standard mixed
mode
• Although the most expensive mode, phone surveys … II Design
Response Rates
Responses by Completion Mode
Respondent Characteristics
Contact Method
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www.innovations.ahrq.gov/cahps/news-and-events/events/webcast-031516.html
June 01, 2016 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Webcasts & Recent Events
Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … groups, health plans, and other providers seeking to improve their scores on the CAHPS ambulatory care surveys
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www.innovations.ahrq.gov/cahps/news-and-events/events/webinar-041316.html
February 01, 2017 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Announcements
Contact CAHPS
Strategies for Improving CAHPS Health Plan Survey … groups, health plans, and other providers seeking to improve their scores on the CAHPS ambulatory care surveys