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201. Step 2: Form an Advisory Group | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-an-Advisory-Group.html
     December 01, 2019 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Using CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … and Other Materials Planning a CAHPS Survey Project Hiring a CAHPS Survey Vendor Managing … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-an-Advisory-Group.html

202. CAHPS Cancer Care Survey: Drug Therapy (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
     October 07, 2016 - Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Cancer Care Survey. … CAHPS® Cancer Care Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey

203. Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture Webinar Transcript (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/mowebinar_2014transcript.pdf
     January 01, 2014 - The medical office survey is part of the Surveys on Patient Safety Culture sponsored by AHRQ and it … Each respondent was asked to give a rating on patient safety in their medical office. … So respondents who worked in a pediatric office responded more positively at 79% while respondents in … Our surveys are Web-based and we coordinate our survey during National Patient Safety Awareness Week … But because ours is electronic, we did find that many surveys asked to have the survey sent to their

204. Supplemental Items for the CAHPS Child Hospital Survey: Narrative Comments | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/ch/suppl-narrative-items-child-hospital-survey.html
     November 01, 2023 - Items Patient Narrative Items Supplemental Items for the CAHPS Child Hospital Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … : Insert these supplemental items before the "About You" section of the survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/ch/suppl-narrative-items-child-hospital-survey.html

205. Narrative Items for the CAHPS Clinician & Group Visit Survey 4.0 (beta) | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
     July 01, 2021 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Learn about the Clinician & Group Visit Survey 4.0 (beta) . … the survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html

206. Learning from Patient Narratives Through Innovative Feedback Reporting Methods (Webcast) | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/news-and-events/events/webinar-053123.html
     May 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … will provide an overview of AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

207. Improving Patient Experience in Large Organizations (Webcast) | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/news-and-events/events/webinar-032421.html
     April 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … healthcare organizations in using Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) surveys … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

208. Understanding SOPS Surveys: A Primer for New Users - Brady (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-2-brady-2018.pdf
     January 01, 2018 - Understanding SOPS Surveys: A Primer for New Users - Brady 6 Overview of AHRQ’s Patient Safety Priorities

209. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Narrative Comments | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-adult.html
     August 01, 2021 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Placing the items in the survey: Insert these supplemental items before the "About You" section of … the survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-adult.html

210. Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0/3.1: Narrative Comments | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html
     August 01, 2021 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Placing the items in the survey: Insert these supplemental items before the "About Your Child and You … " section of the survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html

211. 2023 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
     January 01, 2023 - Respondent Characteristics Highlights 2023 Adult Medicaid Number of Survey Respondents by State … Respondent Characteristics Highlights 2023 Child Medicaid Number of Survey Respondents by State … Respondent Characteristics Highlights 2023 CHIP Number of Survey Respondents by State CAHPS Health … Respondent-level survey results are calculated across all respondents in the Database, ignoring their … Demographic Characteristics Appendix C Respondent Utilization Data Appendix D Survey Respondents

212. CAHPS Clinician & Group Adult Survey 3.1 (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
     December 01, 2020 - CAHPS Clinician & Group Adult Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys- guidance/item-sets … /cg/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html

213. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
     April 01, 2023 - Resource List - AHRQ Ambulatory Surgery Center Survey SOPS Ambulatory Surgery Center Survey Resource … Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … for the Agency for Healthcare Research and Quality Updated April 2023 https://www.ahrq.gov/sops/surveys … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys

214. Summary of Analyses of American Indian Field Test (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/about/PROD_AI_FieldTestRpt.pdf
     September 25, 2006 - researchers through a process that involved asking respondents to complete the survey themselves and … Respondents generally had little difficulty in understanding survey items, however, some items required … Two weeks after mailing the survey, respondents received a reminder letter asking them to complete and … Respondents who completed and returned the survey were mailed a thank you letter with a $10 Wal-Mart … Respondents to the survey reported that the clinic they visited most often in the last 12 months to

215. SDOH Environmental Scan - Updated April 29, 2021 (xls file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/sdoh/sdoh-environmental-scan.xlsx
     April 29, 2021 - /sahie.html N Y Y 2000 to 2001, 2005 to 2007, 2008 to 2018 Y American Community Survey, tax returns … Census Bureau American Community Survey (ACS) https://www.census.gov/programs-surveys/acs/data.html N … Census Bureau Currently displaying 2018 Y American Community Survey, HRSA Area Resource file, Behavioral … respondents who report asthma symptoms complete this survey. … N N* N* Household-level data 1995 to 2018 Y N N N N Y N These data consist of answers by household respondents

216. Patient Experience Measures from the CAHPS® Surgical Care Survey (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
     November 28, 2017 - Types of Measures Like all CAHPS surveys, the CAHPS Surgical Care Survey generates three types of results … • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessments … physicians: An evaluation of the DoctorGuide and Consumer Assessment of Health Plans Study provider-level surveys … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience … the experiences of respondents in the following areas: • Information to help you prepare for surgery

217. TeamSTEPPS Module 10: Measurement (Instructor Guide) (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
     January 01, 2004 - • Learning – TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ) (Attitudes), TeamSTEPPS Learning … • Behavior - Team Performance Observation Tool, TeamSTEPPS Teamwork Perceptions Questionnaire … (T-TPQ), and AHRQ Surveys on Patient Safety Culture tools … The TeamSTEPPS Teamwork Attitudes Questionnaire, or T-TAQ, found in Tab F, was designed to measure … (T- TPQ); and • AHRQ Surveys on Patient Safety Culture.

218. SOPS Ambulatory Surgery Center Webcast - GINSBERG (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-ASC-webcast-2023-0509-ginsberg.pdf
     January 01, 2023 - SOPS Ambulatory Surgery Center Webcast - GINSBERG AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) … measurement, and improvement of patient safety culture within healthcare settings • Develops validated surveys … Accepted Exists at multiple levels: System Organization Department Unit 13 What are the SOPS Surveys … • Surveys of providers and staff about the extent to which their organizational culture supports patient … Medical Office 2009 Community Pharmacy 2012 Ambulatory Surgery Center 2015 11 How are SOPS surveys

219. Recent Insights Into CAHPS Survey Modes and Response Rates | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/news-and-events/events/webinar-111919.html
     December 01, 2019 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … respondents represent the patient population. … Senior Principal Researcher RAND Intensive Efforts Can Drive Healthcare Survey Response Rates over 50%

220. New Data Resources Provide Insights Into Patient Safety Risks | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/news/newsletters/e-newsletter/885.html
     October 01, 2023 - Featured Impact Case Study: University of Georgia Health Center Implements Results From AHRQ Survey on … Register for Nov. 1 Webinar on Overview of AHRQ’s Surveys on Patient Safety Culture™ for New Users . … Survey respondents rated UHC’s patient safety in terms of patient-centeredness, effectiveness, timeliness … Register for Nov. 1 Webinar on Overview of AHRQ’s Surveys on Patient Safety Culture™ for New Users … ET for an overview of AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) for new users.