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21. CAHPS Surgical Care Survey | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/surveys-guidance/surgical/index.html
    February 01, 2018 - The Surgical Care Survey is unique among CAHPS surveys in that it assesses patients' experiences with … surgical care in both the inpatient and outpatient settings by asking respondents about their care: … Like other CAHPS surveys, this questionnaire focuses on aspects of surgical quality that are important … want to consult the following guidance: Translating surveys and other materials Analyzing CAHPS … https://www.ahrq.gov/cahps/surveys-guidance/surgical/index.html   Back

22. Translating Surveys and Other Materials | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/surveys-guidance/helpful-resources/translating/index.html
    June 01, 2023 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Guidelines for Translating CAHPS Surveys If you are translating a CAHPS survey, please review the following … The translated survey must accurately reflect the content and intent of the English questionnaire. … Direct the translators to produce colloquial questions and instructions that survey respondents can easily

23. Using CAHPS Surveys | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/helpful-resources/index.html
    August 01, 2023 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Review a summary of the September 2018 research meeting on advances in survey methodology (PDF, 442 … develop items for your own purposes, as long as you retain all core items of the CAHPS questionnaire … Translating CAHPS Surveys (PDF, 246 KB) Planning a CAHPS Survey Project Review the steps involved

24. CAHPS Home Health Care Survey | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/surveys-guidance/home/index.html
    November 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … The TEP members were asked to comment on the priority they would give items in the draft questionnaire … The team completed multiple rounds of cognitive testing and revised the questionnaire in light of their … https://www.ahrq.gov/cahps/surveys-guidance/home/index.html   Back to

25. CAHPS Patient Experience Surveys and Guidance | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/surveys-guidance/index.html
    August 01, 2023 - For each survey, you can download formatted survey instruments, guidance for administering them, and … Information in the guidance documents is based on the survey developers' extensive research into best … practices in survey design and administration as well as analyses of data collected during the field … AHRQ does not require the use of any surveys or the use of a specific methodology for sampling or survey … For these surveys, please consult technical documentation from CMS for their survey administration requirements

26. What Are CAHPS Supplemental Items? | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/item-sets/index.html
    February 01, 2024 - Browse supplemental items that are available for the following surveys: Health Plan Survey Clinician … Surveys To find supplemental items for CAHPS surveys administered by the Centers for Medicare and … Ask about domains or functions not included in the core questionnaire. … Examine other characteristics of respondents. … Revise ALL skip instructions in the questionnaire to make sure they point the respondent to the correct

27. Development of the CAHPS Health Plan Survey | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/surveys-guidance/hp/about/Development-CAHPS-HP-Survey.html
    May 01, 2022 - to learn what worked well, what needed improvement, and what they wanted to see in future surveys for … As part of this effort, the Consortium shared draft questionnaires with various stakeholders asking for … In order to determine whether the questionnaire items were understandable and meaningful to respondents … The CAHPS team made minor edits to the survey to ensure that respondents report about all synchronous … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/Development-CAHPS-HP-Survey.html  

28. CAHPS Health Plan Survey 5.0 Measures | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
    September 01, 2020 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … (PDF, 308 KB) Getting Needed Care Q9          Easy for respondent to get necessary care, tests, … or treatment Q18        Respondent got appointment with specialists as soon as needed Getting Care … Quickly Q4          Respondent got care for illness/injury as soon as needed Q6          Respondent … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html  

29. Hiring a Vendor for a CAHPS Survey | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/surveys-guidance/helpful-resources/hiring/index.html
    December 01, 2018 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Users of CAHPS surveys of patient experience typically seek out and contract with a survey vendor … Coherent, thoughtful, and thorough responses to the specifics of the RFP; Adequate safeguards to assure respondent … deadlines; and Any penalties for falling short of the required response rates and number of completed questionnaires

30. Workplace Safety Supplemental Item Set for Hospital SOPS | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety.html
    February 01, 2024 - Mark Linzer's Mini-Z 2.0 survey tool ( https://www.professionalworklife.com/mini-z-survey ). … respondents. … The report consists of a narrative description of the findings and appendixes, presenting data by respondent … The supplemental item set for this report displays results of 28 hospitals with more than 7,000 respondents … https://www.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety.html  

31. Development of the CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html
    April 01, 2020 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … the same emphasis on standardization and scientific rigor that characterize all CAHPS products and surveys … a 78-item questionnaire used for pilot testing. … the questionnaire. … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html  

32. SOPS Announcements | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/sops/news.html
    March 01, 2024 - The report presents survey results from 1,164 medical offices and 15,449 respondents. 2024 Data … The Database report includes 243 ASCs and 7,458 respondents. … Database Report (January 2023) Surveys on Patient Safety Culture™ (SOPS ® ) Nursing Home Survey … The Database report includes 62 nursing homes and 3,224 staff respondents. … single specialty vs. multispecialty, specialty, primary care specialty, ownership, and region) and respondent

33. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Cleary (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-cleary.pdf
    December 19, 2019 - • How do the characteristics of respondents to web and mail surveys differ? … Standard mail: Mail questionnaire; mail reminder; second questionnaire (1176 respondents) 2. … mail questionnaire (782 respondents) 3. … • Standard mail protocol: Mail questionnaire; mail reminder; second questionnaire (769 respondents … methods, including combinations 61 Comparisons of Electronic and Mail Survey Approaches Research

34. CAHPS Child Hospital Survey: Overview of the Questionnaire (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/questionnaire-overview.pdf
    March 20, 2017 - CAHPS Child Hospital Survey: Overview of the Questionnaire CAHPS® Child Hospital Survey and Instructions … Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … respondent for the Child HCAHPS Survey should be the person who spent the most time with the child … Because parents are the most common respondents to the survey, the table below refers to the respondent

35. Instructions for Analyzing Data from CAHPS Surveys (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/2020-instructions-for-analyzing-data.pdf
    January 01, 2020 - The program adjusts the survey data for standard individual case-mix variables such as respondent age … Data Set Structure Each row or case in a SAS data set represents data from a unique questionnaire. … If data from different CAHPS questionnaires are in the same data set, responses for equivalent questions … are listed under the same variable names, with each row representing data for a unique questionnaire … For example, if all respondents to a Health Plan Survey answered “Yes,” where 0= “No” and 1= “Yes” to

36. Responsibilities of Sponsors, Vendors, and Consultants | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/RESPOM1aDivisionofResp.html
    March 01, 2016 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Questionnaire preparation Select CAHPS questionnaires. … Administer questionnaires by mail or telephone. … Monitor returned questionnaires and/or telephone interviews.

37. What's Available for the CAHPS Child Hospital Survey (pdf file)
    www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/whats-available.pdf
    March 20, 2017 - Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … Questionnaire The CAHPS Child Hospital Survey (Child HCAHPS) assesses the experiences of pediatric … Survey users may incorporate supplemental items at the end of the questionnaire to capture information … preparing and sending letters and emails about the survey to respondents.

38. CAHPS Cancer Care Survey | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/surveys-guidance/cancer/index.html
    July 01, 2020 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … surveys into other languages . … items that survey sponsors may add to the core questionnaire to gather additional information about … https://www.ahrq.gov/cahps/surveys-guidance/cancer/index.html   Back

39. CAHPS Child Hospital Survey Database | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/cahps-database/child-hcahps-database/index.html
    March 01, 2024 - Participation is free and open to all users of this survey, provided the questionnaires are administered … De-identified data files at the respondent and hospital/health system level are also available for approved … This CAHPS Data Tool presents the following data: Overview: The number of respondents and hospitals … represented in the most recent surveys. … Top Box Results: The percentage of survey respondents who chose the most positive score for a given

40. CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
    www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
    July 01, 2023 - five questions in the Adult version and six questions in the Child version: The first question asks respondents … The second question asks the respondent to comment on the provider and his or her staff vis-à-vis those … The third and fourth questions ask the respondent to elaborate on what went well or could have been better … For example, the first question is designed to prompt respondents to state the most important things … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html