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101. NCQA's Version of the Health Plan Survey | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/hp/about/NCQAs-CAHPS-HP-Survey.html
     April 01, 2020 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … consists of a core questionnaire plus several supplemental items.  … Although the surveys are largely the same, the NCQA version of the Health Plan Survey differs in the … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/NCQAs-CAHPS-HP-Survey.html  

102. SOPS Nursing Home Survey: What You Need To Know (Webcast) | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/sops/webcasts/nursing-home-survey.html
     June 01, 2022 - Culture™ (SOPS®) Nursing Home Survey to assess and improve resident safety culture. … Speakers described the importance of resident safety culture, the survey and its administration, and … the benefits of participating in AHRQ’s SOPS Nursing Home Survey Database. … SOPS Nursing Home Survey and Database (PDF, 2.7 MB)   Katarzyna Zebrak (Moderator), Ph.D. … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

103. How To Use the AHRQ SOPS Ambulatory Surgery Center Survey To Improve Patient Safety (Webcast) | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/sops/events/webinar/asc-use-012121.html
     February 01, 2024 - Presentation Slides Recording Summary This webcast provided information on how to use AHRQ’s Surveys … from the 2020 SOPS ASC Survey Database, discussed how to administer the survey, and described how to … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)  Westat … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys … the development and promotion of patient safety culture surveys, resources, and databases, and provides

104. Step 1: Form a Project Team | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
     December 01, 2019 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Using CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … (e.g., which questionnaires to administer, whether to add supplemental items to the questionnaires); … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html

105. About the CAHPS Program and Surveys | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/about-cahps/index.html
     April 01, 2024 - results, reporting survey results to interested audiences, and using the results to improve patients … on the various uses of survey data. … AHRQ's CAHPS User Network is responsible for making the survey products available and providing free … These individuals and organizations use the survey results to evaluate and compare healthcare providers … Learn more: Why Use a CAHPS Survey To Assess Patient Experience?

106. Using CAHPS Clinician & Group Survey Data | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html
     December 01, 2023 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys. … https://www.ahrq.gov/cahps/surveys-guidance/cg/using-data/index.html  

107. SOPS Nursing Home Database | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/sops/databases/nursing-home/index.html
     September 01, 2023 - More topics in this section SOPS® About SOPS SOPS Surveys … Database Community Pharmacy Ambulatory Surgery Center Research Datasets for SOPS Surveys … Participation is free and open to all SOPS Nursing Home Survey users, provided the questionnaires are … results by nursing home characteristics (bed size, ownership, census region, and urban/rural status) and respondent … of narrative findings and two appendixes, presenting data by nursing home characteristics and staff respondent

108. Step 4: Plan a Communications Strategy | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Plan-a-Communications-Strategy.html
     December 01, 2019 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … and Other Materials Planning a CAHPS Survey Project Hiring a CAHPS Survey Vendor Managing … before reporting the results, it is typical for project teams to want to focus first on developing questionnaires … survey results .

109. CAHPS Health Literacy Item Sets | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
     December 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Supplemental items related to health literacy are available for three CAHPS surveys: Health Literacy … Items for the Clinician & Group Survey 3.0 2 Health Literacy Items for the Health Plan Survey 5.0 … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html  

110. CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
     November 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … The item set can be added to the CAHPS Child Hospital Survey . … Like the core items, these supplemental questions prompt respondents to consider the child’s most recent … Anticipated engagement by respondents. Anticipated response time. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html

111. SOPS Ambulatory Surgery Center Webcast - HARE (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-ASC-webcast-2023-0509-hare.pdf
     January 01, 2023 - Documentation (1 item) • Overall Patient Safety Rating (1 item) • Screener Question Asking Whether the Respondent … Register for an account Step 2 Sign and submit DUA Step 3 Enter ASC site info Step 4 Submit questionnaire … ambulatory surgery centers 8,918 Respondents 24 2021 Participating ASCs and Respondents ASCs … 35% of ASCs had 4 to 5 rooms 84% of ASCs were multispecialty Respondents 33% of respondents were … Your Ambulatory Surgery Center (ASC) Results Respondent Demographics Composite Measure Results Item

112. SOPS Nursing Home Survey: What You Need To Know - Caren Ginsberg, Ph.D. (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-nh_webcast-ginsberg.pdf
     July 01, 2018 - SOPS Nursing Home Survey: What You Need To Know - Caren Ginsberg, Ph.D. … understanding, measurement, and improvement of patient safety culture within healthcare settings ► Develops survey … Organization 13 12 What are the SOPS Surveys? … completed between January 2016 and July 2018 ► 191 nursing homes with 10,499 respondents ► Top scoring … What are the SOPS Surveys?

113. CAHPS Surveys: Sorting Fact from Fiction | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
     March 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Do patients' expectations affect how they respond to CAHPS survey questions about their providers? … Okay, but it does seem that what patients might expect to happen could affect how they respond to the survey … Rebecca Anhang-Price: Actually, the evidence shows that survey length has very little effect on response … Our 20 years of experience have led to a scientifically sound survey process and some of the best outcome

114. Developing Invitation Messages That Increase CAHPS Survey Response Rates | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/news-and-events/events/webinar-091019.html
     November 01, 2019 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … invitations can increase participation in CAHPS patient experience surveys. … of Two Pilot Studies  (PDF, 1 MB)   Julie Brown Director of Survey Market Development RAND … methodology (PDF, 442 KB) Literature review: CAHPS Survey Administration: What We Know and Potential

115. Supplemental Items for the CAHPS Hospital Adult Survey: Health Literacy | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
     October 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Important instructions regarding the placement of supplemental items in the core questionnaire: Under … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html

116. Participating in the SOPS Nursing Home Survey Database | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/sops/databases/nursing-home/databases/submission.html
     November 01, 2023 - presents aggregated results for all participating nursing homes as well as results by nursing home and respondent … Nursing homes may submit their most recent data from surveys administered between October 2022 and October … Respondent-level survey data following the appropriate data file specifications for each nursing home … overall findings and results by nursing home characteristics and staff respondent characteristics. … Accepted Versions of the Survey and Supplemental Item Sets The AHRQ Surveys on Patient Safety Culture

117. The CAHPS Program | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/about-cahps/cahps-program/index.html
     April 01, 2023 - Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … on the various uses of survey data. … Refinements to existing surveys and item sets. … Survey methods research, including efforts to improve the effectiveness of survey administration methods … Resources to support the implementation of a survey project, the public reporting of survey results,

118. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
     April 24, 2018 - Questionnaires • CAHPS Clinician & Group Survey: Overview of the Questionnaires • Clinician & Group … Administration Guidelines • Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … When the team conducted the survey in 2015, roughly a third of respondents who saw any kind of comparative … The questions are purposely designed to lead the respondent through the telling of his or her “story … confidentiality of respondents.

119. CAHPS Dental Plan Survey Measures | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
     April 01, 2018 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Surveys … and Guidance Dental Plan Survey Measures … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html  

120. CAHPS ECHO Survey Measures | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/echo/about/survey-measures.html
     May 01, 2018 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Surveys … and Guidance Mental Health Care CAHPS ECHO Survey Measures … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/echo/about/survey-measures.html