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261. Data Entry and Analysis Tools | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/sops/resources/data-entry-analysis-tools.html
     September 01, 2022 - More topics in this section SOPS® About SOPS SOPS Surveys … Data Entry and Analysis Tools Improvement Resource Lists Impact Case Studies on SOPS Surveys … You can either manually enter your survey data or copy or paste values from your web survey output into … You can also export your survey data. … There is a tool for each of the SOPS surveys and supplemental item sets.

262. Patient Experience Measures from the CAHPS American Indian Survey (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
     December 11, 2017 - Types of Measures Like all CAHPS surveys, the CAHPS American Indian Survey generates three types of … • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessments … represent the experiences of respondents in the following areas: • Getting care quickly (composite … physicians: an evaluation of the DoctorGuide and Consumer Assessment of Health Plans Study provider-level surveys … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience

263. CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument – Spanish (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-span-653b.pdf
     September 01, 2011 - Survey Version: Discharged Resident Instrument Language: Spanish For assistance with this survey … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Instrucciones

264. CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
     October 30, 2020 - CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) CAHPS Clinician & Group Survey Version: Adult … Visit Survey 4.0 (beta) Language: English Notes • Purpose of Visit Survey 4.0 (beta): This new … Learn more about this survey at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … File name: adult-eng-cg40-3351a.docx Last updated: October 30, 2020 https://www.ahrq.gov/cahps/surveys-guidance … Please return the completed survey in the postage-paid envelope.

265. University of Georgia Health Center Relies on AHRQ Survey to Assess Culture of Safety and Quality | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/news/newsroom/case-studies/202303.html
     October 01, 2023 - More than 130 UHC employees participated in the 2021 Medical Office SOPS survey, 58 percent of whom had … All survey participants were asked to provide an overall patient safety rating for their area and to … To address concerns from 67 percent of the respondents who stated that it was difficult to voice concerns … Case Studies Impact Case Study Identifier: 2023-03 AHRQ Product(s): Surveys … Education: Curriculum, Medical Errors, Outcomes, Patient Safety, Quality of Care, Surveys

266. SOPS Nursing Home Survey: What You Need To Know - Theresa Famolaro, MPS, MS, MBA (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-nh_webcast-famolaro.pdf
     September 21, 2022 - Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Survey User’s Guide • On the … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … of Nursing Homes • Present results by ► Facility characteristics (e.g. bed size, ownership etc.) ► Respondent … strengths and areas for safety culture improvement 44 SOPS Nursing Home Database Infographic 45 Surveys … goals 2 Plan your initiatives 3 Communicate your action plan The Action Planning Tool for the AHRQ Surveys

267. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
     October 01, 2018 - It’s a structured series of open-ended questions and it is intended to prompt respondents to tell their … they’re volunteers and they are not thought through the way a structured set of questions invites a respondent … And they collect the surveys; they interpret the surveys for those that are Spanish and Chinese. … So we took this baseline survey and we will be doing a post survey after, but the next step is to roll … and the percentage of those respondents who are going onto answer the open ended questions?

268. AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Ginsberg (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2-ginsberg-sops-hospital-survey-2-0-webcast.pdf
     June 01, 2020 - AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Ginsberg AHRQ’s Surveys on Patient Safety … the easy thing to do 8 AHRQ’s SOPS Program • Initiated and funded by AHRQ since 2001 • Develops survey … involving SOPS 9 Background to Revising HSOPS 1.0 • AHRQ program is committed to periodic reviews of surveys … (HSOPS 2.0) • What’s different about HSOPS 2.0 compared to the original survey (HSOPS 1.0) • How … patient safety culture scores will be affected by changes in the survey • How to transition from HSOPS

269. Patient Safety Awareness Week 2024 | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/patient-safety/news-events/psaw-2024/index.html
     March 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … This year, AHRQ features the launch of TeamSTEPPS 3.0, the latest in teamwork optimization; the Surveys … Surveys on Patient Safety Culture Program AHRQ's Surveys on Patient Safety Culture (SOPS) Program … Supplemental item sets can be added to the SOPS Hospital and Nursing Home Surveys to assess workplace

270. Cuestionario sobre la de seguridad de los pacientes en los hospitales (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital_survey-spanish.pdf
     November 18, 2019 - Cuestionario sobre la de seguridad de los pacientes en los hospitales SOPSTM Hospital Survey Version … • For the survey items grouped according to the safety culture composites they are intended to … • To participate in the AHRQ Hospital Survey on Patient Safety Culture Comparative Database, the … o No changes to any of the survey item text and response options. … o No reordering of survey items.

271. Ambulatory Surgery Center SOPS: What You Need to Know Webcast (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/introduction-slides-1-5.pdf
     February 07, 2019 - Patient Safety, AHRQ Theresa Famolaro, MPS, MS, MBA Senior Study Director User Network for the AHRQ Surveys … Safety Culture (SOPS) Westat Joann Sorra, PhD (moderator) Project Director User Network for the AHRQ Surveys … Westat 4 Agenda • Overview of AHRQ’s Patient Safety Priorities • The SOPS Ambulatory Surgery Center Survey … (ASC) • Survey Administration • Calculating and Presenting Results • Using Survey Results for Improvement

272. TeamSTEPPS® Teamwork Attitudes Questionnaire Manual (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/reference/teamattitudesmanual.pdf
     October 01, 2008 - TeamSTEPPS® Teamwork Attitudes Questionnaire Manual TeamSTEPPS® Teamwork Attitudes Questionnaire … We also reviewed items to ensure that they asked the respondent about his/her attitude and not that … All questionnaires were completed in paper form. Data Quality. … , of which the majority * DoD and civilian questionnaires … Some items (e.g., respondent position, department) were the same but provided different response options

273. CAHPS Patient Narrative Item Sets (webcast) | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-111621.html
     December 01, 2021 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … They also previewed Narrative Item Sets in development for the CAHPS Health Plan Survey and the Child … HCAHPS Survey. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

274. New AHRQ SOPS® Workplace Safety Supplemental Item Set for Nursing Homes - Introduction (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-intro.pdf
     January 24, 2023 - site ► Password: SOPS2023 • Nursing Home Workplace Safety Supplemental Item Set: www.ahrq.gov/sops/surveys … /supplemental- items/workplace-safety.html https://events.westat.com/sops http://www.ahrq.gov/sops/surveys

275. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Also, an NCQA-approved external survey organization must administer the CAHPS survey when it is part … CAHPS ® Health Plan Survey CAHPS refers to a family of standardized surveys that can be used to gather … The surveys are developed and supported by a consortium of researchers with funding from the Agency for … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences … For more information about the survey, visit the CAHPS website .

276. Reporting Measures for the CAHPS Clinician & Group Survey (Four-Point Scale) (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/about/measures-dental-plan-709.pdf
     December 27, 2017 - from the CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Document No. 709 Updated 12/27/2017 … Types of Measures Like all CAHPS surveys, the CAHPS Dental Plan Survey generates three types of measures … • Rating measures are based on items that use a scale of 0 to 10 to measure respondents’ assessments … physicians: an evaluation of the DoctorGuide and Consumer Assessment of Health Plans Study provider-level surveys … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html Patient Experience

277. The Power of Patient Stories for Improving the Patient Experience (Webcast) | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-051222.html
     June 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … narratives can provide about patients’ experiences with care that cannot be captured via closed-ended survey … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

278. Medical Expenditure Panel Survey (MEPS) | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/data/meps.html
     March 01, 2023 - Annual surveys of individuals and families, as well as their health care providers, provide data on health … MEPS is a set of large-scale surveys of families and individuals and their medical providers, and employers … The MEPS Household Component (MEPS-HC)  survey collects information from families and individuals that … The MEPS Medical Provider Component (MEPS-MPC)  survey collects information from providers of medical … The MEPS Insurance Component (MEPS-IC)  survey collects information from employers in the private sector

279. AHRQ Data Tools | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cpi/about/otherwebsites/data-tools/index.html
     August 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … provides a consolidated and consistent experience for flexibly exploring the data from several AHRQ surveys … Components The AHRQ Data Tools website provides tools for the following AHRQ surveys and associated … databases: Medical Expenditures Panel Survey (MEPS) Household Component (MEPS-HC) Insurance Component … ) Clinicians and Groups Survey (CG-CAHPS)     National Healthcare Quality and Disparities Reports

280. Data Resources | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/data/resources/index.html?page=4
     April 29, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys on Patient Safety Culture™ (SOPS™): Community Pharmacy Database AHRQ established the Surveys … on Patient Safety Culture™ (SOPS™) Databases as central repositories for survey data from each of the … SOPS surveys. … Healthcare organizations that administer one of the AHRQ patient safety culture surveys can voluntarily