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161. CAHPS Bibliography | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/bibliography/index.html?page=4
     January 01, 2024 - Search Citations Search by keyword or author name Search   Surveys … Analysis (185) Health Information Technology (HIT) (3) Health Literacy (6) International Surveys … Optimal small-area estimation when nonrespondents are subsampled for follow-up. … Internet, mail and mixed mode surveys: the tailored design method, 4th Edition. … Examining the role of patient experience surveys in measuring health care quality.

162. Spanish Translation of AHRQ's Hospital Survey on Patient Safety (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital_survey_composites-spanish.pdf
     October 01, 2009 - Spanish Translation of AHRQ's Hospital Survey on Patient Safety SOPSTM Hospital Survey Items and Composites … • To view the formatted questionnaire, refer to the Hospital Survey in Spanish. … o No reordering of survey items. … NOTE: This document is NOT part of the survey and SHOULD NOT BE DISTRIBUTED TO SURVEY RESPONDENTS. … A bilingual survey translator reviewed the Premier Hospital survey translation to assess whether the

163. Responsibilities of Sponsors, Vendors, and Consultants (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/planning/RES_PM_1aDivision-of-Resp.pdf
     July 21, 2005 - Questionnaire preparation • Select CAHPS questionnaires. … • Prepare questionnaires for mail and/or telephone administration. … • Prepare survey letters for mailing. … • Administer questionnaires by mail or telephone. … • Monitor returned questionnaires and/or telephone interviews.

164. SOPS Webcasts | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/sops/webcasts.html
     February 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … An Overview of the SOPS Surveys for New Users (Webcast)   (November 1, 2023) SOPS Medical Office … Survey: What You Need to Know (Webcast) (July 19, 2023) SOPS Ambulatory Surgery Center Survey: What … : A Primer for New Users (Webcast)  (November 7, 2022) SOPS Nursing Home Survey: What You Need To Know … Supplemental Items for Medical Offices (June 2, 2021) How To Use the AHRQ SOPS Ambulatory Surgery Center Survey

165. Previous SOPS Webcasts | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/sops/webcasts/previous.html
     June 01, 2023 - Understanding SOPS Surveys: A Quick Primer for New Users (December 15, 2020) Tutorial on the SOPS … Data Entry and Analysis Tool (December 3, 2020) Understanding SOPS Surveys: A Primer for New Users … 10, 2019) Understanding SOPS Surveys: A Primer for New Users —Annual Refresher (October 23, 2018) … on Patient Safety Culture  (July 15, 2015) Success Stories From the AHRQ Medical Office Survey on … Patient Safety Culture  (September 16, 2014) Using the Community Pharmacy Survey on Patient Safety

166. Multiple Settings | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/patient-safety/settings/multiple/index.html
     August 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys include: Settings: Clinician and group practices Web: ahrq.gov/cahps/surveys-guidance/cg … : ahrq.gov/cahps/surveys-guidance/ich Nursing homes (long-stay, short-stay, family member surveys) … ) Web: ahrq.gov/cahps/surveys-guidance/echo Specialized Surveys: Cancer care—inpatient and outpatient … Surveys on Patient Safety Culture™ (SOPS ® ) is a suite of staff-administered surveys that help health

167. CAHPS Patient-Centered Medical Home (PCMH) Item Set | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
     November 01, 2021 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … The 3.0 version includes six items for the Adult Survey and 10 items for the Child Survey. … Download the Clinician & Group Survey with the PCMH Items: Adult Survey with PCMH Items ( PDF , 534.3 … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html  

168. Patient Experience Measures from the CAHPS® Child Hospital Survey (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
     March 20, 2017 - Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … Available for all CAHPS surveys: • Analyzing CAHPS Survey Data: Free programs for analyzing the … Types of Measures Like all CAHPS surveys, the CAHPS Child Hospital Survey generates three types of … Cognitive testing with parents indicated that the use of these groupings made it easier for respondents

169. Understanding SOPS Surveys: A Primer for New Users Infographic (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-infographic.pdf
     January 01, 2019 - Understanding SOPS Surveys: A Primer for New Users Infographic Understanding SOPS TM Surveys: A … Primer for New Users October 2018 Webcast Highlights SOPS Suite of Surveys The SOPS surveys assess … Surveys are available for the following settings: Hospital MedicalOffice Nursing Home Community Pharmacy … SOPS Survey Toolkit Materials The SOPS Survey Toolkits are composed of several valuable resources to … support the use of SOPS surveys.

170. CAHPS Measures of Patient Experience | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/consumer-reporting/measures/index.html
     September 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … , which reflect respondents’ ratings on a scale of 0 to 10; and single-item measures. … Measures From the CAHPS Ambulatory Care Surveys CAHPS Health Plan Survey Measures (versions 5.0) … Care Survey Measures CAHPS Dental Plan Survey Measures Experience of Care and Health Outcomes (ECHO

171. Understanding SOPS Surveys: A Primer for New Users - Gray (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-3-gray-2018.pdf
     January 01, 2018 - Understanding SOPS Surveys: A Primer for New Users - Gray Overview of the SOPS Surveys 10 Laura Gray … 11 12 AHRQ Surveys on Patient Safety Culture Surveys of providers and staff about the extent to … Reduce the length of the survey 5. … AHRQ Surveys on Patient Safety Culture Areas of Patient Safety Culture Assessed Across SOPS Surveys … How are SOPS surveys used?

172. Participating in the CAHPS Health Plan Survey Database | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/cahps-database/hp-database/participate.html
     December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Health Plan … Survey Database Participating in the Health Plan Survey Database Child Hospital Survey … Research Datasets for CAHPS Surveys Webcasts & Recent Events Reporting Results … Survey instruments must not omit any of the survey items related to respondent characteristics.

173. Diagnostic Safety Supplemental Item Set for Medical Office SOPS | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/sops/surveys/medical-office/supplemental-items/diagnostic-safety.html
     March 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Supplemental Item Set Diagnostic Safety Supplemental Item Set for the Medical Office Survey – English … Diagnostic Safety Supplemental Item Set for the Medical Office Survey – Spanish ( Word , 59 KB; PDF … Diagnostic Safety Results 2024 Results for the AHRQ Surveys on Patient Safety Culture ®  (SOPS ® ) … https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items/diagnostic-safety.html

174. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
     June 01, 2021 - https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html https://www.ahrq.gov/cahps … /surveys-guidance/item-sets/elicitation/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources … /modifying/index.html http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html … https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html https://www.ahrq.gov/cahps/surveys-guidance … Clinician & Group Narrative Item Set Page 7 Oversight of Vendors Organizations that administer CAHPS surveys

175. Understanding SOPS Surveys: A Primer for New users - Intro (pdf file)
     www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-SOPS_101_Webcast_2020-Intro.pdf
     January 01, 2020 - Understanding SOPS Surveys: A Primer for New users - Intro Understanding SOPS Surveys: A Quick Primer … Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Naomi … Yount, Ph.D., (Moderator) Senior Study Director, User Network for the AHRQ Surveys on Patient Safety … Culture (SOPS) Westat 4 Agenda • Overview of the SOPS Surveys • SOPS Databases • SOPS Resources

176. Improving Patient Experience | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/quality-improvement/index.html
     October 01, 2023 - Learn more: Using CAHPS Clinician & Group Survey Data . Using CAHPS Health Plan Survey Data . … Analyze the results of CAHPS surveys to identify strengths and weaknesses. … In 2020, these researchers joined with other subject matter experts and survey stakeholders at AHRQ's … Strategies for Improving CAHPS Health Plan Survey Scores . … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores .

177. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
     June 01, 2017 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys … and Guidance Hospital Child Survey Survey Measures … Child Survey Survey Measures Development In-Center Hemodialysis … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html  

178. CAHPS American Indian Survey Measures | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/cahps/surveys-guidance/american-indian/about/survey-measures.html
     March 01, 2018 - Home Consumer Assessment of Healthcare Providers and Systems (CAHPS) Surveys … and Guidance American Indian CAHPS American Indian Survey Measures … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/american-indian/about/survey-measures.html  

179. SOPS Databases | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/sops/databases/index.html
     September 01, 2023 - on Patient Safety Culture™ (SOPS ® ) Databases as central repositories for survey data from each of … the SOPS surveys and SOPS supplemental item sets. … Participation in the SOPS Databases is free and open to users of the surveys to voluntarily submit their … Select the survey name below for detailed information about participating in each of the SOPS databases … SOPS Survey 2023 2024 Ambulatory Surgery Center June 1-22   Medical Office Diagnostic

180. About Measure Specifications and Reporting | Agency for Healthcare Research and Quality
     www.healthcare411.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/about.html
     August 01, 2021 - The Child HCAHPS Survey is a survey of parents or guardians about pediatric inpatient experience of care … to introduce users to the questionnaire, survey instructions, data analysis programs, and reporting … protocol templates for mail, telephone and email data collection, and instruction on tracking returned questionnaires … Once surveys have been administered, the Preparing Data from CAHPS Surveys for Analysis provides step-by-step … Improving Response Rates and Representation of Hard-to-Reach Groups in Family Experience Surveys , featured