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161. Learning from Patient Narratives Through Innovative Feedback Reporting Methods (Webcast) | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/cahps/news-and-events/events/webinar-053123.html
     May 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … will provide an overview of AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

162. Improving Patient Experience in Large Organizations (Webcast) | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/cahps/news-and-events/events/webinar-032421.html
     April 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … healthcare organizations in using Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) surveys … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

163. Pdsa-Worksheet (doc file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/pdsa-worksheet.docx
     March 01, 2024 - We will display the surveys at the checkout desk. 2. … the surveys. 3. … We will display the surveys at the checkout desk. 2. … We will leave the surveys in the exam room next to a survey box with pens/pencils. 2. … , the doctor came in while patient filling out survey so survey was not complete.

164. Contact SOPS | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/sops/contact-us/index.html
     June 01, 2020 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … More topics in this section SOPS® About SOPS SOPS Surveys … Announcements International Users Contact SOPS Contact SOPS SOPS ® Surveys … Contact the SOPS General Technical Assistance (TA) team with questions about survey administration … , survey materials and resources, and international use of SOPS surveys.

165. SOPS Audio Podcasts | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/sops/events/podcasts.html
     May 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Contact SOPS SOPS Audio Podcasts Improving Response Rates on the AHRQ Surveys … on Patient Safety Culture Listen to brief audio interviews and messages about using the AHRQ Surveys … Information Summary This podcast will provide you with information on tips and tools to increase your survey … , Gloucester, Virginia Additional Information Tip Sheet: Improving Response Rates on the AHRQ Surveys

166. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Patient-Centered Medical Home | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-adult.html
     December 01, 2018 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Users of the CAHPS Clinician & Group Survey are free to incorporate supplemental items in order to meet … Please answer these questions about the provider named in Question 1 of this survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-adult.html

167. Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0: Patient-Centered Medical Home | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-child.html
     August 01, 2021 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Users of the CAHPS Clinician & Group Survey are free to incorporate supplemental items in order to meet … Please answer these questions about the provider named in Question 1 of this survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-child.html

168. 2023 CAHPS Health Plan Survey Database Chartbook (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
     January 01, 2023 - Respondent Characteristics Highlights 2023 Adult Medicaid Number of Survey Respondents by State … Respondent Characteristics Highlights 2023 Child Medicaid Number of Survey Respondents by State … Respondent Characteristics Highlights 2023 CHIP Number of Survey Respondents by State CAHPS Health … Respondent-level survey results are calculated across all respondents in the Database, ignoring their … Demographic Characteristics Appendix C Respondent Utilization Data Appendix D Survey Respondents

169. CAHPS Clinician & Group Adult Survey 3.1 (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-english-cg-3-1-2351a.pdf
     December 01, 2020 - CAHPS Clinician & Group Adult Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys- guidance/item-sets … /cg/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html

170. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
     April 01, 2023 - Resource List - AHRQ Ambulatory Surgery Center Survey SOPS Ambulatory Surgery Center Survey Resource … Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … for the Agency for Healthcare Research and Quality Updated April 2023 https://www.ahrq.gov/sops/surveys … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys

171. SDOH Environmental Scan - Updated April 29, 2021 (xls file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sdoh/sdoh-environmental-scan.xlsx
     April 29, 2021 - /sahie.html N Y Y 2000 to 2001, 2005 to 2007, 2008 to 2018 Y American Community Survey, tax returns … Census Bureau American Community Survey (ACS) https://www.census.gov/programs-surveys/acs/data.html N … Census Bureau Currently displaying 2018 Y American Community Survey, HRSA Area Resource file, Behavioral … respondents who report asthma symptoms complete this survey. … N N* N* Household-level data 1995 to 2018 Y N N N N Y N These data consist of answers by household respondents

172. Get Patient Feedback: Tool 17 | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/health-literacy/improve/precautions/tool17.html
     February 01, 2024 - Survey your patients. … In-person surveys are convenient. … phone surveys there may be other biases. … Phone surveys overcome literacy barriers and are sometimes used as a followup to a mail survey.  … Mail surveys are less expensive than phone surveys but typically have lower response rates. 

173. TeamSTEPPS Module 10: Measurement (Instructor Guide) (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
     January 01, 2004 - • Learning – TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ) (Attitudes), TeamSTEPPS Learning … • Behavior - Team Performance Observation Tool, TeamSTEPPS Teamwork Perceptions Questionnaire … (T-TPQ), and AHRQ Surveys on Patient Safety Culture tools … The TeamSTEPPS Teamwork Attitudes Questionnaire, or T-TAQ, found in Tab F, was designed to measure … (T- TPQ); and • AHRQ Surveys on Patient Safety Culture.

174. Recent Insights Into CAHPS Survey Modes and Response Rates | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/cahps/news-and-events/events/webinar-111919.html
     December 01, 2019 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … respondents represent the patient population. … Senior Principal Researcher RAND Intensive Efforts Can Drive Healthcare Survey Response Rates over 50%

175. New Data Resources Provide Insights Into Patient Safety Risks | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/news/newsletters/e-newsletter/885.html
     October 01, 2023 - Featured Impact Case Study: University of Georgia Health Center Implements Results From AHRQ Survey on … Register for Nov. 1 Webinar on Overview of AHRQ’s Surveys on Patient Safety Culture™ for New Users . … Survey respondents rated UHC’s patient safety in terms of patient-centeredness, effectiveness, timeliness … Register for Nov. 1 Webinar on Overview of AHRQ’s Surveys on Patient Safety Culture™ for New Users … ET for an overview of AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) for new users.

176. CAHPS Nursing Home Survey: Family Member Instrument (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
     September 01, 2011 - Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS Nursing Home Survey Family Member Survey Survey Instructions Answer each question by marking … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey

177. 2019 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
     December 01, 2020 - Current sample design began in 2016; current questionnaire design began in 1997. … surveys are completed by proxy respondents who are related to the patients or friends of the patients … Return to Contents United States Census Bureau American Community Survey (ACS) Sponsor U.S. … Quality and Disparities Report Data Sources | 51 References American Community Survey Information … paper questionnaires.

178. Results of ARRA-Funded CER Dissemination Activities | Agency for Healthcare Research and Quality
     www.cpsi.ahrq.gov/cpi/about/mission/arra/index.html
     December 01, 2014 - Consumer and Clinician Surveys Slide 22. Surveys: Background Slide 23. … Consumer Survey Findings (Longitudinal con't) Slide 27. Clinician Surveys Slide 28. … The majority of respondents rated their perceived value of PCOR as "high" before taking a module, so … Return to Contents Slide 28: Clinician Survey Findings (Wave 1) 18% of clinician respondents … Findings (Wave 2) 20% of clinician respondents indicated awareness of CER when prompted with its

179. CAHPS Nursing Home Survey: Family Member Instrument - Spanish (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.pdf
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Instrucciones

180. CAHPS Clinician & Group Child Survey 3.1 (pdf file)
     www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
     December 01, 2020 - CAHPS Clinician & Group Child Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys- guidance/item-sets … /cg/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html