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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2021-HSOPS2-Database-Report-Part-I-508-rev0921.pdf
January 01, 2021 - Surveys on Patient Safety Culture (SOPS) Hospital Survey 2.0: 2021 User Database Report Part I
SURVEYS … Surveys on Patient Safety CultureTM
(SOPS®) Hospital Survey 2.0: 2021 User Database Report. … Statistic
Average number of respondents per hospital (range: 26 to 4,686) 511
Average number of surveys … Distribution of 2021 SOPS Hospital 2.0 Database by Staff Position
Respondent Characteristics Respondents … Distribution of 2021 SOPS Hospital 2.0 Database by Unit/Work Area
Respondent Characteristics Respondents
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-sorra.pdf
January 01, 2024 - Confidential – respondents can be identified by the vendor or survey administrator, but assurances and … cannot be identified
Confidential Survey Anonymous Survey
• Can track individual respondents to only … return completed paper surveys
• Print and assemble survey materials
• Publicize and promote the survey … Your Hospital Results
Respondent Demographics
Composite Measure Results
Item Results
Patient Safety … Trending Results
Respondent Demographics
Composite Measure Results
Item Results
Patient Safety Rating
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-database-report-ptI.pdf
January 01, 2024 - Surveys on Patient Safety Culture (SOPS) Hospital Survey 2.0: 2024 User Database Report Part I
SURVEYS … ON PATIENT
SAFETY CULTURE®
Surveys on
Patient Safety
Culture®
Hospital Survey 2024 Database Report … Surveys on Patient Safety
Culture® (SOPS®) Hospital Survey 2.0: 2024 User Database Report. … Respondent Staff Positions From the 2024 SOPS Hospital 2.0 Database
Respondent Characteristics Respondents … Data Cleaning
Each participating hospital submitted respondent-level survey data.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/nursing-home/2025-nursing-home-database-report-pt1.pdf
January 01, 2025 - Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2025 User Database Report Part I
e
SURVEYS … Surveys on Patient Safety
Culture® (SOPS®) Nursing Home Survey: 2025 User Database Report. … Characteristics
(Page 1 of 2)
Respondent Characteristics Respondents
Job Title Number Percent … Characteristics
(Page 2 of 2)
Respondent Characteristics Respondents
Shift Worked Most Often Number … Data Cleaning
Each participating nursing home submitted respondent-level survey data.
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www.ahrq.gov/cahps/about-cahps/principles/index.html
January 01, 2020 - Principles Underlying CAHPS Surveys
In 1999, the CAHPS Consortium articulated a set of design … include an explicit reference to the clinician, organization, or facility that is the focus of the survey … CAHPS surveys consist of a core set of questions that are administered to all respondents in a standardized … CAHPS surveys are suitable for comparisons across heterogeneous populations. … CAHPS surveys can be self-administered.
1. Crofton C, Lubalin JS, Darby C.
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www.ahrq.gov/cahps/surveys-guidance/end-of-life/index.html
May 01, 2025 - Respondents are informal caregivers of adults who received end-of-life healthcare. … Users of this survey can consult the following guidance on using CAHPS surveys: CAHPS survey design and … Translating surveys and other materials . Analyzing CAHPS survey data . … The team obtained input about identifying knowledgeable survey respondents and orienting respondents … The 488 field test responses were used to refine the survey administration procedures and the questionnaire
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www.ahrq.gov/cahps/about-cahps/cahps-program/cahps-VI.html
February 01, 2025 - has been responsible for multiple innovations in the design and administration of patient experience surveys … Development of New Surveys and Supplemental Item Sets There are new surveys and item sets in development … Updates to Existing Survey and Item Sets Proposed changes to existing surveys and item sets include: … Updating the Health Plan Survey and the Clinician & Group Survey. … Survey Methods Research Survey methods research includes studies to evaluate different ways of collecting
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www.ahrq.gov/cahps/about-cahps/glossary/index.html
May 01, 2024 - To review the current family of surveys, go to CAHPS Surveys and Guidance . … responsibility of a specific level of the healthcare system; Obtain a global evaluation (rating); Define respondent … Users of CAHPS surveys include sponsors as well as other organizations that may use survey results for … domains or functions not included in the core questionnaire, to obtain greater detail on a specific … domain or function, or to examine other characteristics of respondents.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-transcript.pdf
January 01, 2020 - methods and data collection. … As I said, you're going to hear today from survey
methods researchers who have worked on CAHPS efforts … And by a web survey
I mean an electronic version of the survey that's online so a respondent either … We
sent a mail questionnaire, reminders, second questionnaire. … and how long was the survey questionnaire?
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-bestpractices-web-sopssurveys-intro.pdf
June 02, 2025 - Best Practices for Web-based SOPS Surveys - Intro Slides
Best Practices for Web-based
SOPS Surveys … and Quality
(AHRQ)
Theresa Famolaro, MPS, MS, MBA
Senior Study Director,
User Network for the AHRQ Surveys … Safety Culture (SOPS)
Westat
4
Agenda
• Overview of AHRQ’s perspective on the
importance of survey … methods
• Best practices for designing and administering
web-based SOPS surveys
• Provide examples … and useful tips
• Q&A
5
Best Practices for Web-based SOPS Surveys - Intro
Need Help?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-dodson.pdf
April 12, 2024 - CAHPS Database Manager
Westat
AHRQ CAHPS Database Overview
• Databases are for selected CAHPS surveys … research
26
AHRQ CAHPS Database Overview
• Participation is voluntary, free and open to all users of surveys … Respondent Characteristics
87% were the
mother of the child
42% were between
the ages of 35- … in submitting data complete four
easy steps:
Step 1
Register
Step 2
Sign DUA
Step 3
Upload
Questionnaire … 2023 Child HCAHPS Database Results
2023 CAHPS Child Hospital Database Child and Respondent Characteristics
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/bestpractices-web-sopssurveys-transcript.pdf
June 12, 2019 - Caren Ginsberg giving an overview of
AHRQ's perspective on the importance of survey methods. … Really, as a respondent, I'm not sure where to start. … As you know, the SOPS surveys are voluntary, and respondents who choose to take the survey may decide … In a confidential survey, you can have unique customized hyperlinks for each respondent, or you can have … encourage non-respondents to complete the survey.
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www.ahrq.gov/cahps/surveys-guidance/cancer/index.html
July 01, 2020 - CAHPS Cancer Care Survey
The CAHPS ® Cancer Care Survey assesses the experiences of adult patients … Survey (PDF, 241 KB)
Drug Therapy Survey (PDF, 257 KB)
Cancer Surgery Survey (PDF, 298 KB) … CAHPS surveys into other languages . … & Group Survey Database . … items that survey sponsors may add to the core questionnaire to gather additional information about
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www.ahrq.gov/sops/about/index.html
July 01, 2024 - Developing SOPS surveys, supplemental item sets, and informational materials about SOPS survey administration … , to customize their questionnaires. … Healthcare organizations can use these survey assessment tools to: Raise staff awareness about patient … AHRQ established the SOPS Databases as central repositories for survey data from each of the SOPS surveys … Additional Resources —The SOPS program offers resources to assist survey users, including improvement
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www.ahrq.gov/sops/surveys/supplemental-items.html
February 01, 2025 - SOPS Supplemental Items
The AHRQ Surveys on Patient Safety Culture® (SOPS®) surveys are composed … of standardized questions—referred to as core survey items—that support the comparability of survey … optional SOPS supplemental items that can be added to assess content in areas not included in the core surveys … that are included in your survey. … Impact Case Studies on SOPS Surveys . SOPS Bibliography . Frequently Asked Questions .
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/4-sops101-webcast-2023-tyler.pdf
January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Tyler
SOPS Databases
Rose Tyler, M.S. … SOPS Database Manager
User Network for the AHRQ Surveys on Patient Safety Culture
(SOPS)
Westat … 2.0 Database
This overview summarizes survey findings from the 2022 Hospital Survey on Patient Safety … Your Hospital Results
Respondent Demographics
Composite Measure Results
Item Results
Patient Safety … Trending Results
Respondent Demographics
Composite Measure Results
Item Results
Patient Safety Rating
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-ginsburg.pdf
January 01, 1995 - science in questionnaire development and
survey administration
8
The Patient’s Voice
CAHPS Surveys … 2: Survey methods research aimed at
achieving health equity
• Applicants must propose at least one … study of survey methods
research aimed at achieving health equity … patients or those who have limited means of participating in
CAHPS surveys, including web-based surveys … set development, revision, trademarking
Area 2: Survey methods research aimed at achieving health equity
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www.ahrq.gov/sops/resources/index.html
January 01, 2025 - Tools Learn about data entry and analysis tools that use Microsoft® Excel® to assist with entering survey … The tools create tables and graphs to display survey results. … To request one of the tools, email DatabasesOnSafetyCulture@westat.com and specify which survey tool … culture; analyses linking the survey to outcome data; analyses linking composite measures with site … and/or respondent characteristics; reviews of instruments or studies; and international studies.
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www.ahrq.gov/sops/surveys/nursing-home/index.html
April 01, 2025 - SOPS Nursing Home Survey
AHRQ released the Surveys on Patient Safety Culture® (SOPS®) Nursing … Nursing Home Survey 2.0 (released 2025) Survey Forms Core Survey Nursing Home Survey 2.0—English ( Word … Guide includes information on getting started, selecting a sample, administering web-based and paper surveys … SOPS Nursing Home Survey 1.0 (released 2008) Survey Forms Nursing Home Survey 1.0—English ( Word , 71 … We want to know about your organization's experiences using SOPS surveys and tools to: Maximize response
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www.ahrq.gov/sops/surveys/medical-office/index.html
July 01, 2024 - SOPS Medical Office Survey
AHRQ sponsored the development of the Surveys on Patient Safety Culture … ® (SOPS®) Medical Office Survey in response to requests for a survey in this setting. … Medical Office Survey Survey Form Medical Office Survey—English ( Word , 105 KB; PDF , 375 KB). … Survey Guidance Medical Office Survey User's Guide (PDF, 1 MB). … We want to know about your organization’s experiences using SOPS surveys and/or tools to: Maximize response