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401. Step 4: Plan a Communications Strategy | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Plan-a-Communications-Strategy.html
     December 01, 2019 - Step 5: Set the Stage for Conducting the Survey . Step 6: Develop an Evaluation Plan . … before reporting the results, it is typical for project teams to want to focus first on developing questionnaires … and implementing surveys before they turn their attention to issues related to reporting. … this information may be available in enrollment, employment, or patient files, or through previous surveys … CAHPS survey results .

402. Understanding SOPS Surveys: A Primer for New Users (Webcast) - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-SOPS_101_Webcast-GINSBERG.pdf
     September 01, 2020 - Understanding SOPS Surveys: A Primer for New Users (Webcast) - Ginsberg Overview of AHRQ’s Patient … the easy thing to do 8 AHRQ’s SOPS Program • Initiated and funded by AHRQ since 2001 • Develops survey … leadership and culture ► National Action Plan dissemination in late spring • AHRQ’s SOPS Program and surveys

403. Understanding CAHPS® Surveys: A Primer for New Users - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-intro.pdf
     January 22, 2020 - Understanding CAHPS® Surveys: A Primer for New Users - Intro Understanding CAHPS® Surveys: A Primer … Our Focus Today • Present a comprehensive overview of the CAHPS program • Discuss what the CAHPS surveys … are and what their purpose is • Describe how CAHPS surveys are developed and administered • Review … how CAHPS survey results are used to improve patient experience • Provide answers to your questions

404. Understanding CAHPS® Surveys: A Primer for New Users Webcast (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-intro.pdf
     January 19, 2022 - Understanding CAHPS® Surveys: A Primer for New Users Webcast Understanding CAHPS® Surveys: A Primer … box that opens 4 Our Focus Today • Present an overview of the CAHPS program • Define CAHPS surveys … and their purpose • Describe how CAHPS surveys are developed and administered • Review how CAHPS … survey results can be used to improve patient experience • Provide answers to your questions 5

405. Understanding SOPS® Surveys: A Primer for New Users - Closing (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-closing.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Closing Q&A ? ?

406. Understanding SOPS® Surveys: A Primer for New Users - Ginsberg (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
     September 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Ginsberg AHRQ’s Surveys on Patient Safety … understanding, measurement, and improvement of patient safety culture within healthcare settings • Develops survey

407. Understanding SOPS® Surveys: A Primer for New Users - Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-intro.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Intro Understanding SOPS® Surveys: A Primer … , Lead Research Associate, User Network for SOPS, Westat 4 Agenda • AHRQ SOPS Program • SOPS Surveys … • SOPS Databases • SOPS Resources • Q&A 5 Understanding SOPS®Surveys: A Primer for New Users Need

408. Understanding SOPS® Surveys: A Primer for New Users - Fisher (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-fisher.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Fisher AHRQ’s Surveys on Patient Safety Culture … measurement, and improvement of patient safety culture within healthcare settings • Develops validated surveys … Database Submission: June 2023 SOPS Medical Office Database Submission: September 2023 AHRQ’s Surveys

409. Understanding SOPS® Surveys: A Primer for New Users - Famolaro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-databases.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Famolaro The SOPS Databases Theresa Famolaro … , MPS, MS, MBA Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS … strengths and areas for safety culture improvement 28 SOPS Database Submission Schedule SOPS Survey … Have administered the SOPS survey (with or without SOPS supplemental items) in its entirety without … Upload survey data through a secure, online data submission system 30 SOPS Database Reports 31

410. Introducing the CAHPS Cancer Care Survey" Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-transcript.pdf
     June 01, 2017 - survey to be added to the suite of surveys under the CAHPS banner. … want to find out if patients understood their communications from their doctor, the only appropriate respondent … Cancer centers should choose a method of data collection and should conduct sufficient follow up of non-respondents … , and whether or not the respondents had help with the survey. … With regard to the questionnaire itself, there was a question about patient perception of the effectiveness

411. Adolescent Assessment of Preparation for Transition (ADAPT) to Adult-Focused Health Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-146-fullreport.pdf
     January 01, 2020 - A survey packet containing a cover letter, questionnaire, and postage-paid return envelope was sent … Compared to non- respondents, there was a higher proportion of 17 year-old adolescents in the AHCP respondent … There were lower proportions of black patients in the respondent samples compared to non-respondents … For both the AmeriHealth Caritas Pennsylvania and Texas Children’s Health Plan surveys, the respondent … surveys were returned by Texas Children’s Health Plan respondents.

412. Provider Feedback Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/12a-pfe-provider-survey.pdf
     August 01, 2021 - Provider Feedback Survey Provider Feedback Survey Toolkit for Engaging Patients To Improve Diagnostic … Safety AHRQ Publication No. 21-0047-11-EF August 2021 Surveys provide a quick and easy way to solicit … Consider administering surveys at periodic intervals: � Before Implementation [Provider Self-Assessment … to keep surveys short. … Both surveys here take less than one minute to complete.

413. An Overview of the SOPS® Surveys for New Users - INTRO (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-sops101-webcast-2023-intro.pdf
     January 01, 2023 - An Overview of the SOPS® Surveys for New Users - INTRO An Overview of the SOPS® Surveys for New Users … Manager, User Network for SOPS, Westat 4 Agenda • AHRQ SOPS Program • An Overview of the SOPS Surveys … Databases • Action Planning for Improvement • SOPS Resources • Q&A 5 An Overview of the SOPS® Surveys

414. SOPS Program Brief (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/sops-program-brief-2024.pdf
     January 01, 2024 - Survey Development Process SOPS surveys and supplemental item sets undergo a rigorous development and … Steps in the SOPS Survey Development Process  Review literature and existing surveys. … survey results. … • Selecting your survey population. • Conducting web and paper-based surveys. … Areas of Patient Safety Culture Assessed by the SOPS Surveys Optional Supplemental Item Sets Survey

415. How Are CAHPS® Survey Results Used? (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-how-are-cahps-surveys-used.pdf
     January 01, 2021 - How Are CAHPS® Survey Results Used? HOW ARE CAHPS SURVEY RESULTS USED? Dale Shaller, M.P.A. … Principal Shaller Consulting Group Major Uses of CAHPS Surveys • Public reporting • Value-based … purchasing • Recognition and certification • Research Major Uses of CAHPS Surveys • Public reporting … Publication No. 1067, November 2006. 31 Using CAHPS Surveys To Improve Patient Experience Monitor … Survey ► Child HCAHPS Survey (in development) • Two major applications: ► Comparative data for assessing

416. SOPS™ Health Information Technology (Health IT) Supplemental Items for Hospitals Webcast Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast-transcript.pdf
     July 25, 2018 - So survey methodology and the importance of making sure that we have the right level of rigor and these … We had a 42% response rate, about 15,000 respondents. … Also in the survey at the very end of the survey was an open-ended comments box. … Yount, Slide 36 29% of respondents discovered incorrect information was copied and pasted. … various survey settings.

417. Introducing the CAHPS Child Hospital Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/1_carla_zema_intro.pdf
     January 22, 2015 - Introducing the CAHPS Child Hospital Survey Introducing the CAHPS Child Hospital Survey A Webcast … and related products, including the CAHPS Database • CAHPS Surveys • Assess patients’ experiences … Surveys Hospital In-Center Hemodialysis Nursing Home Ambulatory Care Surveys Clinician & … Core CAHPS Design Principles CAHPS Family of Surveys CAHPS Consortium Child HCAHPS Survey Development … HCAHPS Survey – Adult vs.

418. Introducing the CAHPS Outpatient Mental Health Survey Webcast - AHRQ (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/02-outpt-mhs-webcast-bakdash.pdf
     June 02, 2025 - Introducing the CAHPS Outpatient Mental Health Survey Webcast - AHRQ AHRQ’S CAHPS PROGRAM Consumer … with Clinicians Getting Information Shared Decision Making Self Management Support 7 CAHPS Surveys … Plans • Health Plans • Dental Plans • Home and Community- Based Services 8 Uses for CAHPS Surveys … AHRQ’S CAHPS PROGRAM Agency for Healthcare Research and Quality (AHRQ) Patient Experience CAHPS Surveys … Measuring patient experience Uses for CAHPS Surveys

419. CAHPS Narrative Item Set for the Clinician & Group Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
     June 01, 2021 - CAHPS Narrative Item Set for the Clinician & Group Survey Narrative Item Set for the Clinician … & Group Survey Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys provide a … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment … Learn more about the CAHPS Narrative Item Set for the Clinician & Group Survey: https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/ elicitation/index.html AHRQ Pub.

420. Figure 5-1. A snapshot of data flow in a complex health care system (Text Description) | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/iomracereport/reldatafig51txt.html
     May 01, 2018 - National Committee for Quality Assurance (NCQA), Joint Commission) Government Agency Administered Surveys … (e.g., National Health Interview Survey [NHIS] and Behavioral Risk Factor Surveillance System [BRFSS … Utilization Project (HCUP) Regional Quality Improvement Organizations Medical Expenditure Panel Survey … Health Delivery Entities (e.g., nursing homes)   Individual Data Patient Medical Record Surveys … Surveys of Person's Health or Health Care is also connected to Government Agency Administered Surveys