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www.ahrq.gov/downloads/ncepcr/pf-modules/practice-assessments/story.html
March 06, 2024 - Practice Assessments and Surveys
Practice Assessments and Surveys
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/questionnaire-overview.pdf
March 20, 2017 - CAHPS Child Hospital Survey: Overview of the Questionnaire
CAHPS® Child Hospital Survey and Instructions … Available for the Child Hospital
Survey:
Questionnaires
• CAHPS Child Hospital Survey: Overview … of the Questionnaire
• CAHPS Child Hospital Survey 1.0
(English and Spanish)
Survey Administration … respondent for the Child HCAHPS Survey should be the person who spent the most time
with the child … Because parents are the most common respondents to
the survey, the table below refers to the respondent
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www.ahrq.gov/cahps/item-sets/index.html
October 01, 2024 - Only the CAHPS surveys below have specific supplemental items: Health Plan Survey Clinician & Group … Examining other characteristics of respondents. … and to support survey users in creating questionnaires that flow in a fashion that is consistent with … how respondents think about the topics. … Revise ALL skip instructions in the questionnaire to make sure they point the respondent to the correct
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqmp-pc-development.pdf
July 01, 2016 - with nonrespondents to the mail survey. … nonrespondents. … the questionnaire … • Send a second questionnaire with a reminder letter to nonrespondents 30 days after the first
mailing … • Begin followup by telephone with nonrespondents 3 weeks after sending the second
questionnaire.
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www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
January 01, 2025 - Development of the CAHPS Adult Hospital Survey
The CAHPS Hospital Survey was conceived first … This pilot test included 132 hospitals and resulted in over 19,000 completed surveys. … items into existing questionnaires as well as alternative protocols for administering the survey. … concluded the instrument testing process, AHRQ and the CAHPS Team gave CMS their recommendations for the questionnaire … Proxy respondents not prohibited from answering survey for patient.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-bestpractices-web-sopssurveys-ginsberg.pdf
June 02, 2025 - Best Practices for Web-based SOPS Surveys - Ginsberg Slides
Why Survey Methods Research is
Important … to reach potential respondents
9
Who should attend this webcast? … • In-house staff administering SOPS surveys
• Survey vendors
• Users of web-based surveys
• Users of … - Ginsberg
Why Survey Methods Research is Important to AHRQ
AHRQ’s Survey Research Methods
Web-based … surveys more popular now
Problems with web based surveys
Who should attend this webcast?
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www.ahrq.gov/cahps/surveys-guidance/cg/index.html
March 01, 2025 - To customize questionnaires, users can add supplemental items , including a structured series of open-ended … Version 3.1 The 3.1 version of the survey updates the 3.0 version to prompt respondents to consider in-person … potential respondents, Collect the survey data, Track responses, and Use the survey results to report … Translating CAHPS surveys into other languages Analyzing CAHPS survey data Quality Measures From … building on prior work conducted by the CAHPS Consortium as well as other developers of physician-level surveys
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www.ahrq.gov/cahps/surveys-guidance/surgical/index.html
March 01, 2025 - The Surgical Care Survey is unique among CAHPS surveys in that it assesses patients' experiences with … surgical care in both the inpatient and outpatient settings by asking respondents about their care: … Like other CAHPS surveys, this questionnaire focuses on aspects of surgical quality that are important … the following guidance: CAHPS Survey Design and Administration Translating surveys and other materials … Analyzing CAHPS survey data Quality Measures From the Surgical Care Survey The Surgical Care Survey
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Adams-Pizarro_109.pdf
January 08, 2008 - ) completed only the baseline survey. … only the baseline survey, and 7 (28 percent) completed only the followup survey. … Compared with hospitals completing both surveys, those completing the baseline survey only
tended to … only the baseline survey. … vs. those
completing both surveys
Baseline survey results [% (SD)] Followup survey results [% (SD
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-cleary.pdf
June 02, 2025 - • How do the characteristics of respondents to web and mail
surveys differ? … Standard mail: Mail questionnaire; mail reminder; second questionnaire
(1176 respondents)
2. … mail questionnaire (782 respondents)
3. … • Standard mail protocol: Mail questionnaire; mail reminder;
second questionnaire (769 respondents … methods, including combinations
61
Comparisons of Electronic and Mail Survey Approaches
Research
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
January 01, 2019 - Fry, Slide 18
The way that CAHPS Surveys are designed, there is a core questionnaire. … The core questionnaire assesses the
content areas as deemed by patients in that area that are most relevant … There are these
additional supplemental items that if you so choose, you can add to your CAHPS core questionnaire … You adjust for the
characteristics about survey respondents, things like age, education and health status … CAHPS Surveys, when we talk about the core
questionnaire, those really cover the essential domains in
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/contents-cahps-de-identified-research-datasets.pdf
January 01, 2024 - Clinician & Group Survey Hospital Survey Child Hospital HCBS
Survey Items
and
Respondent
Variables … version
• Survey round
• Survey methodology
Child Medicaid and CHIP
Version 5.1
• Q1 – Q29
• … version
• Survey round
• Survey methodology
Adult Version 3.0
• Q1 – Q22
• About You items (Q23 … respondents)
• Denominator (total number of
surveys distributed)
• Response rate
(numerator/denominator … respondent
ID
• De-identified respondent
ID
• De-Identified hospital ID
• De-identified respondent
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www.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety.html
December 01, 2024 - Workplace Safety Supplemental Items for the SOPS Hospital Survey
The AHRQ Surveys on Patient … Mark Linzer's Mini-Z 2.0 survey tool (https://www.professionalworklife.com/mini-z-survey). … respondents. … The report consists of a narrative description of the findings and appendixes, presenting data by respondent … The supplemental items for this report displays results of 28 hospitals with more than 7,000 respondents
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www.ahrq.gov/cahps/surveys-guidance/hospital/index.html
November 01, 2023 - CAHPS Hospital Survey
The CAHPS Hospital Survey (often referred to as HCAHPS or Hospital CAHPS … They also ask respondents to rate the hospital and indicate their willingness to recommend the hospital … Adult HCAHPS
The Adult Hospital Survey is a standardized questionnaire for people 18 and older who … As a result, the survey and all supporting documentation for survey administration are available from … Child HCAHPS
The Child Hospital Survey is a standardized questionnaire for parents/guardians of children
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/measures-cg30-2309.pdf
June 01, 2017 - Questionnaires
• CAHPS Clinician & Group Survey:
Overview of the Questionnaires
• Clinician & Group … Administration Guidelines
• Preparing a Questionnaire Using the
CAHPS Clinician & Group Survey … Types of Measures
Like all CAHPS surveys, the CAHPS Clinician & Group Survey generates three types … reporting purposes:
• Rating measures are based on items that use a scale of 0 to 10 to measure
respondents … composite measures.
1 As discussed in Preparing a Questionnaire
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www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/index.html
April 01, 2016 - items available for use with the CAHPS Clinician & Group Survey 3.0. … 3.0 to ensure that the items are relevant, consistent across surveys, not duplicative with core items … For guidance on using supplemental items, refer to Preparing a Questionnaire Using the CAHPS Clinician … & Group Survey ( PDF - 323.11 KB )
Version: Adult
Topic: Access
AC1. … Respondent contacted provider’s office after hours
AC6.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/4-bestpractices-web-sopssurveys-yount.pdf
June 02, 2025 - Best Practices for Web-based SOPS Surveys - Yount Slides
Fielding Your Survey
Naomi Yount, Ph.D. … can complete the
survey in multiple sittings
• Respondents have to complete
the survey in one sitting … • Have unique customized
hyperlinks for each potential
respondent
• Easy to administer with one … • Make computers available or provide paper
surveys
49
Email Reminders
• Send weekly reminders … and encourage non-respondents to
complete the survey
• Reiterate the purpose/importance of the survey
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www.ahrq.gov/sops/events/webinars/bestpracticesweb.html
December 01, 2023 - Best Practices for Web-Based SOPS Surveys (Webcast)
June 12, 2019
Summary
Speakers and … for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality (AHRQ)
Why Survey … Methods Research Is Important to AHRQ (PDF, 868 KB)
Theresa Famolaro, M.P.S, M.S., M.B.A. … Your Survey (PDF, 1.6 MB)
Recording
YouTube embedded video: https://www.youtube-nocookie.com … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
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www.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html
May 01, 2020 - Modifying a CAHPS Survey
All CAHPS surveys are designed to achieve two important goals:
Standardization … Adding to the Core Questionnaire
You can customize a CAHPS questionnaire to meet needs unique to your … Changing the Core Questionnaire
Some organizations use CAHPS surveys as starting points for a modified … If you make these kinds of changes, the questionnaire is no longer considered a CAHPS survey. … their survey, and encourages the use of names that will be meaningful to respondents.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/04-outpt-mhs-webcast-hargraves.pdf
August 22, 2022 - Nonrespondents sent a second
questionnaire packet 3 weeks after the first
mailing. … ►Second mailing to 1508 plan members with no
prenotification letters since few respondents used the … We found small difference in response rates between the 4- and 8-page
questionnaires in round 2.
7.4% … • Nonrespondents sent a second questionnaire
packet several weeks after the first mailing. … Refinements of CAHPS Mental Health Care Surveys
What did we learn?