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  1. www.ahrq.gov/downloads/ncepcr/pf-modules/practice-assessments/story.html
    March 06, 2024 - Practice Assessments and Surveys Practice Assessments and Surveys
  2. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/questionnaire-overview.pdf
    March 20, 2017 - CAHPS Child Hospital Survey: Overview of the Questionnaire CAHPS® Child Hospital Survey and Instructions … Available for the Child Hospital Survey: Questionnaires • CAHPS Child Hospital Survey: Overview … of the Questionnaire • CAHPS Child Hospital Survey 1.0 (English and Spanish) Survey Administration … respondent for the Child HCAHPS Survey should be the person who spent the most time with the child … Because parents are the most common respondents to the survey, the table below refers to the respondent
  3. www.ahrq.gov/cahps/item-sets/index.html
    October 01, 2024 - Only the CAHPS surveys below have specific supplemental items: Health Plan Survey Clinician & Group … Examining other characteristics of respondents. … and to support survey users in creating questionnaires that flow in a fashion that is consistent with … how respondents think about the topics. … Revise ALL skip instructions in the questionnaire to make sure they point the respondent to the correct
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqmp-pc-development.pdf
    July 01, 2016 - with nonrespondents to the mail survey. … nonrespondents. … the questionnaire … • Send a second questionnaire with a reminder letter to nonrespondents 30 days after the first mailing … • Begin followup by telephone with nonrespondents 3 weeks after sending the second questionnaire.
  5. www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_adult_hp_survey.html
    January 01, 2025 - Development of the CAHPS Adult Hospital Survey The  CAHPS Hospital Survey  was conceived first … This pilot test included 132 hospitals and resulted in over 19,000 completed surveys. … items into existing questionnaires as well as alternative protocols for administering the survey. … concluded the instrument testing process, AHRQ and the CAHPS Team gave CMS their recommendations for the questionnaire … Proxy respondents not prohibited from answering survey for patient.
  6. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-bestpractices-web-sopssurveys-ginsberg.pdf
    June 02, 2025 - Best Practices for Web-based SOPS Surveys - Ginsberg Slides Why Survey Methods Research is Important … to reach potential respondents 9 Who should attend this webcast? … • In-house staff administering SOPS surveysSurvey vendors • Users of web-based surveys • Users of … - Ginsberg Why Survey Methods Research is Important to AHRQ AHRQ’s Survey Research Methods Web-based … surveys more popular now Problems with web based surveys Who should attend this webcast?
  7. www.ahrq.gov/cahps/surveys-guidance/cg/index.html
    March 01, 2025 - To customize questionnaires, users can add supplemental items , including a structured series of open-ended … Version 3.1 The 3.1 version of the survey updates the 3.0 version to prompt respondents to consider in-person … potential respondents, Collect the survey data, Track responses, and Use the survey results to report …   Translating CAHPS surveys into other languages Analyzing CAHPS survey data Quality Measures From … building on prior work conducted by the CAHPS Consortium as well as other developers of physician-level surveys
  8. www.ahrq.gov/cahps/surveys-guidance/surgical/index.html
    March 01, 2025 - The Surgical Care Survey is unique among CAHPS surveys in that it assesses patients' experiences with … surgical care in both the inpatient and outpatient settings by asking respondents about their care: … Like other CAHPS surveys, this questionnaire focuses on aspects of surgical quality that are important … the following guidance: CAHPS Survey Design and Administration   Translating surveys and other materials … Analyzing CAHPS survey data Quality Measures From the Surgical Care Survey The Surgical Care Survey
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Adams-Pizarro_109.pdf
    January 08, 2008 - ) completed only the baseline survey. … only the baseline survey, and 7 (28 percent) completed only the followup survey. … Compared with hospitals completing both surveys, those completing the baseline survey only tended to … only the baseline survey. … vs. those completing both surveys Baseline survey results [% (SD)] Followup survey results [% (SD
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-cleary.pdf
    June 02, 2025 - • How do the characteristics of respondents to web and mail surveys differ? … Standard mail: Mail questionnaire; mail reminder; second questionnaire (1176 respondents) 2. … mail questionnaire (782 respondents) 3. … • Standard mail protocol: Mail questionnaire; mail reminder; second questionnaire (769 respondentsmethods, including combinations 61 Comparisons of Electronic and Mail Survey Approaches Research
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
    January 01, 2019 - Fry, Slide 18 The way that CAHPS Surveys are designed, there is a core questionnaire. … The core questionnaire assesses the content areas as deemed by patients in that area that are most relevant … There are these additional supplemental items that if you so choose, you can add to your CAHPS core questionnaire … You adjust for the characteristics about survey respondents, things like age, education and health status … CAHPS Surveys, when we talk about the core questionnaire, those really cover the essential domains in
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/contents-cahps-de-identified-research-datasets.pdf
    January 01, 2024 - Clinician & Group Survey Hospital Survey Child Hospital HCBS Survey Items and Respondent Variables … version • Survey round • Survey methodology Child Medicaid and CHIP Version 5.1 • Q1 – Q29 • … version • Survey round • Survey methodology Adult Version 3.0 • Q1 – Q22 • About You items (Q23 … respondents) • Denominator (total number of surveys distributed) • Response rate (numerator/denominator … respondent ID • De-identified respondent ID • De-Identified hospital ID • De-identified respondent
  13. www.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety.html
    December 01, 2024 - Workplace Safety Supplemental Items for the SOPS Hospital Survey The AHRQ Surveys on Patient … Mark Linzer's Mini-Z 2.0 survey tool (https://www.professionalworklife.com/mini-z-survey). … respondents. … The report consists of a narrative description of the findings and appendixes, presenting data by respondent … The supplemental items for this report displays results of 28 hospitals with more than 7,000 respondents
  14. www.ahrq.gov/cahps/surveys-guidance/hospital/index.html
    November 01, 2023 - CAHPS Hospital Survey The CAHPS Hospital Survey (often referred to as HCAHPS or Hospital CAHPS … They also ask respondents to rate the hospital and indicate their willingness to recommend the hospital … Adult HCAHPS The  Adult Hospital Survey is a standardized questionnaire for people 18 and older who … As a result, the survey and all supporting documentation for survey administration are available from … Child HCAHPS The Child Hospital Survey is a standardized questionnaire for parents/guardians of children
  15. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/measures-cg30-2309.pdf
    June 01, 2017 - Questionnaires • CAHPS Clinician & Group Survey: Overview of the Questionnaires • Clinician & Group … Administration Guidelines • Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … Types of Measures Like all CAHPS surveys, the CAHPS Clinician & Group Survey generates three types … reporting purposes: • Rating measures are based on items that use a scale of 0 to 10 to measure respondents … composite measures. 1 As discussed in Preparing a Questionnaire
  16. www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/index.html
    April 01, 2016 - items available for use with the CAHPS Clinician & Group Survey 3.0. … 3.0 to ensure that the items are relevant, consistent across surveys, not duplicative with core items … For guidance on using supplemental items, refer to Preparing a Questionnaire Using the CAHPS Clinician … & Group Survey ( PDF - 323.11 KB ) Version: Adult Topic: Access AC1. … Respondent contacted provider’s office after hours AC6.
  17. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/4-bestpractices-web-sopssurveys-yount.pdf
    June 02, 2025 - Best Practices for Web-based SOPS Surveys - Yount Slides Fielding Your Survey Naomi Yount, Ph.D. … can complete the survey in multiple sittings • Respondents have to complete the survey in one sitting … • Have unique customized hyperlinks for each potential respondent • Easy to administer with one … • Make computers available or provide paper surveys 49 Email Reminders • Send weekly reminders … and encourage non-respondents to complete the survey • Reiterate the purpose/importance of the survey
  18. www.ahrq.gov/sops/events/webinars/bestpracticesweb.html
    December 01, 2023 - Best Practices for Web-Based SOPS Surveys (Webcast) June 12, 2019 Summary   Speakers and … for Quality Improvement and Patient Safety Agency for Healthcare Research and Quality (AHRQ) Why SurveyMethods Research Is Important to AHRQ (PDF, 868 KB)   Theresa Famolaro, M.P.S, M.S., M.B.A. … Your Survey (PDF, 1.6 MB)   Recording YouTube embedded video: https://www.youtube-nocookie.com … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys
  19. www.ahrq.gov/cahps/surveys-guidance/helpful-resources/modifying/index.html
    May 01, 2020 - Modifying a CAHPS Survey All CAHPS surveys are designed to achieve two important goals: Standardization … Adding to the Core Questionnaire You can customize a CAHPS questionnaire to meet needs unique to your … Changing the Core Questionnaire Some organizations use CAHPS surveys as starting points for a modified … If you make these kinds of changes, the questionnaire is no longer considered a CAHPS survey. … their survey, and encourages the use of names that will be meaningful to respondents.
  20. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/04-outpt-mhs-webcast-hargraves.pdf
    August 22, 2022 - Nonrespondents sent a second questionnaire packet 3 weeks after the first mailing. … ►Second mailing to 1508 plan members with no prenotification letters since few respondents used the … We found small difference in response rates between the 4- and 8-page questionnaires in round 2. 7.4% … • Nonrespondents sent a second questionnaire packet several weeks after the first mailing. … Refinements of CAHPS Mental Health Care Surveys What did we learn?

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