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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/3-sorra-sops-hospital-survey-2-0-webcast.pdf
July 20, 2020 - AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Sorra
AHRQ Surveys on Patient Safety Culture … ™
Hospital Survey Version 2.0
Joann Sorra, PhD
Project Director, AHRQ Surveys on Patient Safety Culture … within each hospital into 2 groups
HSOPS 1.0 HSOPS 2.0
Does not apply/
Don’t know
► About 15,000 respondents … HSOPS 1.0 HSOPS 1.0
Does not apply/
Don’t know
HSOPS 2.0
Does not apply/
Don’t know
► About 4,400 respondents … 53
Survey Documents
HSOPS 2.0 Survey
Items and
Composite Measures
54
HSOPS 2.0 Guides
Surveys
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2025-nursing-home-workplace-safety-report-pt1.pdf
January 01, 2025 - respondents, overall and average response rates, and modes of survey administration. … Survey Administration Mode Statistics
Survey Administration Mode
Nursing Homes Respondents
Average … Respondent Characteristics
Respondent Characteristics Respondents
Job Satisfaction (Workplace Safety … Respondent Characteristics (continued)
Respondent Characteristics Respondents
Staff Position Number … Respondent Characteristics
7.
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www.ahrq.gov/sites/default/files/2024-12/pace-report.pdf
January 01, 2024 - , other staff) for both surveys, and individual level for the Culture of Safety Survey. … both sets in the final questionnaire. … was performed at the individual
respondent level (without revealing the identity of the respondent) … In this analysis, respondents
were considered to be either positive or negative responders to a domain … an interesting dichotomy between the two self-
reported surveys and the Office Procedures Survey, which
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www.ahrq.gov/sops/events/webinars/dxsafety.html
June 01, 2022 - Summary
Speakers and Presentation Slides
Recording
Summary
This AHRQ webcast introduced the new Surveys … Medical offices can use the survey items as a supplement to the SOPS Medical Office Survey to assess … Safety Supplemental Items for the SOPS Medical Office Survey (PDF, 2 MB)
Joann Sorra (Moderator … Project Director
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
Intro … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-II-SOPS-ASC-DatabaseReport.pdf
December 01, 2021 - Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2021 User Database Report … Part II
Surveys on Patient Safety Culture™ (SOPS®)
Ambulatory Surgery Center Survey:
2021 User Database … Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Surveys on Patient Safety
Culture™ (SOPS®) Ambulatory Surgery Center Survey: 2021 User Database Report … , procedures, or treatments.
2021 SOPS Ambulatory Surgery Center Database Report Appendixes 36
Surveys
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www.ahrq.gov/cahps/surveys-guidance/item-sets/children-chronic/index.html
April 01, 2022 - set of supplemental items was designed to be used with the Child Medicaid version of the Health Plan Survey … for nearly 19 percent of all children under 18 2 , although some sponsors of the CAHPS Health Plan Survey … this optional set of items was integrated into the 3.0 version of the CAHPS Health Plan Survey's child questionnaires … In 2007, the item set was integrated into the Child Medicaid Questionnaire and updated to make it consistent … with the 4.0 version of the survey.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2024-instructions-requesting-deidentified-sops-data.pdf
January 01, 2024 - This document is for researchers interested in requesting de-identified SOPS data from the AHRQ
Surveys … The de-identified data do not
identify or permit re-identification of individual respondents or participating … SOPS Survey Response Data: Survey data submitted at the individual respondent level by
participating … respondent
names, addresses, and telephone numbers. … Survey Administration and Site Characteristics Data: Information regarding survey administration,
such
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www.ahrq.gov/sops/events/webinars/asc-program.html
December 01, 2023 - on Patient Safety Culture™ (SOPS™) Ambulatory Surgery Center (ASC) Survey , including a review of the … SOPS ASC program, survey administration in your facility, and resources available. … Senior Study Director and SOPS Database Manager
User Network for the AHRQ Surveys on Patient Safety … Culture (SOPS)
Westat
The SOPS Ambulatory Surgery Center Survey (PDF, 1.4 MB)
Joann Sorra … About the Surveys on Patient Safety Culture
The Surveys on Patient Safety Culture are a suite of surveys
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-II.pdf
January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2023 User Database Report … Part II
Surveys on Patient Safety Culture® (SOPS®)
Ambulatory Surgery Center Survey:
2023 User Database … Surveys on Patient Safety Culture® and SOPS® are trademarks of the U.S. … Surveys on
Patient Safety Culture® (SOPS®) Ambulatory Surgery Center Survey: 2023 User Database
Report … Note 3: Hours worked per week results may be related to respondent staff positions.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2022-MOSOPS-Database-Report-Part-II-508.pdf
January 01, 2022 - Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2022 User Database Report Part II
Surveys … A – Results by Medical Office
Characteristics
Appendix B – Results by Respondent Characteristics … Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Surveys on
Patient SafetyTM (SOPS®) Medical Office Survey: 2022 User Database Report. … Surveys on Patient Safety CultureTM (SOPS®) Medical Office Survey: 2022 User Database Report
Table
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-sops101-webcast-2023-kirchner.pdf
January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Kirchner
Overview of the SOPS Surveys
Jess Kirchner … are the SOPS Surveys? … are composed of standardized questions —
core items that support the comparability of survey content … • Focus on:
► The diagnostic process
► Accurate diagnoses
► Communication around
diagnoses
19
Survey … Set for Hospitals and Medical Offices
Diagnostic Safety Supplemental Item Set for Medical Offices
Survey
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-stories.pdf
July 01, 2020 - S We b c a s t
5 / 1 2 / 2 2
Let me tell you a story…
Stories
powerfully
complement
CAHPS
surveys … July 2020 –
Dec, 2021
surveys: 1,026
comments: 2,100
THREE Distinct Areas of Added Value
• Provide … ”
- Mark Turner, cognitive scientist, linguist & author
“In the future, your survey should account … Accounting for
such non-physical visits will necessarily change certain questions
in the survey….” … – NIS respondent
“Free text, narrative feedback were preferred
to checkboxes, surveys and patient
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-bestpractices-web-sopssurveys-closing.pdf
June 02, 2025 - Best Practices for Web-based SOPS Surveys - Closing Slides
Questions & Answers
57
Submitting Questions … the webcast evaluation
59
https://www.ahrq.gov/sops/index.html
Best Practices for Web-based SOPS Surveys
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-overview-surveys.pdf
January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray
Overview of the SOPS Surveys
Laura Gray … Organization
13
What are the SOPS Surveys? … are composed of
standardized questions — core items that
support the comparability of survey content … Forms
− English and Spanish
− PDF and Word
► Survey Items and Composite Measures
► Survey User's … What are the SOPS Surveys?
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-parti.pdf
January 01, 2019 - The survey also includes a question that asks
respondents to provide an overall rating of patient safety … number of respondents per community pharmacy (range: 3 to 29) 7
Average number of surveys administered … Database
Respondents
Average
Response Rate
Survey Administraion Mode Number Percent Number Percent … In this example, an average of 50
percent of the respondents responded positively to the survey items … Some community pharmacies used a
paper-only survey and others used web-only surveys.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
January 01, 2017 - not used for closed-ended
questions with scaled responses because it is not clear which question a respondent … Second, survey respondents were invited to comment on the
open-ended questions after completing the … survey. … to the Elicitation Protocol differ from respondents to the closed-ended
questions? … How do respondents to the Elicitation Protocol differ from respondents to the closed-ended questions?
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www.ahrq.gov/sops/databases/nursing-home/index.html
June 01, 2025 - SOPS Nursing Home Survey Database
AHRQ established the Surveys on Patient Safety Culture® (SOPS … Participation is free and open to all SOPS Nursing Home Survey users, provided the questionnaires are … description of the findings and two appendixes, presenting data by nursing home characteristics and staff respondent … description of the findings and two appendixes, presenting data by nursing home characteristics and staff respondent … of narrative findings and two appendixes, presenting data by nursing home characteristics and staff respondent
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-gray.pdf
January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Gray
Overview of the SOPS Surveys
Laura Gray … SOPS Core
Survey + SOPS
Supplemental
Item Sets = Customized
SOPS
Survey
17
SOPS Supplemental … Thomas et al, 2012
Survey Materials
• AHRQ SOPS website: www.ahrq.gov/sops
► Survey Forms
− English … and Spanish
− PDF and Word
► Survey Items and Composite Measures
► Survey User's Guide
− Gives step-by-step … are the SOPS Surveys?
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www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14chap2.html
June 01, 2014 - Characteristics of Respondents
Chapter 5. Overall Results
Chapter 6. … Highlights
The 2014 database consists of data from 27,103 medical office staff respondents from 935 … The average medical office response rate was 64 percent, with an average of 29 completed surveys per … providers and staff respondents. … An average of 29 completed surveys were submitted per medical office (range: 5 to 725), with an average
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2025_nursing_home_wps_infographic.pdf
January 01, 2025 - Surveys on Patient Safety Culture® (SOPS®) Workplace Safety Supplemental Items for Nursing Homes: 2025 … S~f~~tc~it:u~~f
, 1 ,
Surveys on Patient Safety Culture® (SOPS®) Workplace Safety
Supplemental Items … Lowest Composite Measure:
Interactions Among Staff
57% of respondents
agreed t hat staff are not … Overall Rating on Workplace
Safety for Staff
55 % of respondents rated
workplace safety for staff … Action planning for patient safety improvement
The Action Planning Tool for the AHRQ Surveys on Patient