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241. The CAHPS Database (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/CAHPS-Database-Brief_01_2014.pdf
     January 01, 2014 - CAHPS surveys ask consumers and patients to report on and evaluate their experiences with health care … These respondents were sampled from enrollees in commercial health plans, Medicaid, Children’s Health … Displays allow users to view:  Top Box Scores: The percent of respondents reporting the most positive …  Frequencies: The distribution of scores (by percent and number of respondents) for all response … Users may also run custom displays by selected respondent and plan or practice characteristics.

242. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
     July 21, 2025 - Browse Supplemental Items for CAHPS Surveys Users of standardized CAHPS surveys may incorporate supplemental … Use the filters at left to identify the supplemental items available for the CAHPS survey of interest … Select an item title to get the full wording of the survey item, response options, and any instructions … Before adding them to your survey, it is important to consider whether your sample design is likely to … next › Next › last » Last » Item Number Title Population Survey

243. CAHPS Clinician & Group Survey Version 3.0 Overview (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/cg_3-0_overview.pdf
     January 01, 2015 - Survey The CAHPS Clinician & Group Survey (CG-CAHPS) include standardized questionnaires and optional … grade level completed 30 Hispanic or Latino 28 Hispanic or Latino 31 Race 29 Race 32 Proxy respondent … items Someone helped patient/[respondent] complete survey 30 Someone helped patient complete … surveys. … surveys.

244. CAHPS Health Plan Survey 5.0 Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
     September 01, 2020 - CAHPS Health Plan Survey 5.0 Measures For more information: Patient Experience Measures from … the CAHPS Health Plan Survey (PDF, 308 KB) Getting Needed Care Q9          Easy for respondent … to get necessary care, tests, or treatment Q18        Respondent got appointment with specialists as … soon as needed Getting Care Quickly Q4          Respondent got care for illness/injury as soon as … needed Q6          Respondent got non-urgent appointment as soon as needed How Well Doctors Communicate

245. Improving Response Rates and Representativeness for CAHPS Survey Data: An Overview of Web-First and Other Strategies (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/events/webinar-011124.html
     June 01, 2024 - response rates and the representativeness of survey data, particularly for those surveys required by … Speakers discussed ways to increase participation in CAHPS surveys, as well as current experiments to … Social Science Analyst CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality … Senior Principal Researcher RAND Santa Monica, CA The CAHPS Hospital, CAHPS Hospice, and MA/PDP CAHPS Surveys … Assessment and Plan Performance Centers for Medicare and Medicaid Services (CMS) Baltimore, MD CAHPS Surveys

246. Surveys on Patient Safety Culture (SOPS) Hospital 2.0 Survey: 2021 User Database Report Part II (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2021-HSOPS2-Database-Report-Part-II-508.pdf
     January 01, 2021 - Surveys on Patient Safety Culture (SOPS) Hospital 2.0 Survey: 2021 User Database Report Part II Surveys … A—Results by Hospital Characteristics Appendix B—Results by Respondent Characteristics Prepared … Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Surveys on Patient Safety CultureTM (SOPS(R)) Hospital Survey 2.0: 2021 User Database Report. … Surveys on Patient Safety CultureTM (SOPS®) Hospital 2.0 Survey: 2021 User Database Report Table of

247. Eliciting Patients’ Diagnostic Experiences Using Rigorous Methods | Agency for Healthcare Research and Quality
     www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol2-3.html
     June 01, 2023 - Conventional research practice has been to define “medical error” or “diagnostic error” within the survey … If a survey instead asks respondents about “feeling unsafe” during their experiences as patients, a much … Virtually every respondent who reported a persisting harm identified at least one action they wished … But only 14 percent more reported such an event from 2 to 5 years before the survey (less than half of … relates to survey format and timing.

248. Surveys on Patient Safety Culture (SOPS) Hospital 2.0 Survey: 2022 User Database Report Part II (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops2-database-report-appendixes.pdf
     January 01, 2022 - Surveys on Patient Safety Culture (SOPS) Hospital 2.0 Survey: 2022 User Database Report Part II Surveys … A—Results by Hospital Characteristics Appendix B—Results by Respondent Characteristics Prepared … Surveys on Patient Safety Culture™ and SOPS® are trademarks of AHRQ. … Suggested Citation: Hare R., Tapia A., Tyler E.R., Fan L., Ji S., Yount N.D., Sorra J., Famolaro T., Surveys … Excellent or Very Good” due to rounding 2022 SOPS Hospital 2.0 Database Report Appendixes 75 Surveys

249. Data Collection Instruments and Analysis | Agency for Healthcare Research and Quality
     www.ahrq.gov/evidencenow/projects/heart-health/research-results/research/collection.html
     March 01, 2021 - The primary data consistently collected across the cooperatives were surveys—a survey of each participating … Practice Survey The practice survey consisted of a core set of items to capture practice characteristics … and infrastructure and 15 items from the Change Process Capability Questionnaire (CPCQ) for all cooperatives … to get practices to complete the survey, even at baseline Having the PFs complete the surveys … The respondents included practice leaders, practice staff, and practice facilitators. 

250. SOPS Workplace Safety Supplemental Items for Nursing Homes: 2025 Updated Results Part II (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2025_nursing_home_wps_ptII.pdf
     January 01, 2025 - SOPS Workplace Safety Supplemental Items for Nursing Homes: 2025 Updated Results Part II Surveys on … Surveys on Patient Safety Culture® and SOPS® are registered trademarks of the U.S. … Surveys on Patient Safety Culture® (SOPS®) Workplace Safety Supplemental Items for Nursing Homes: 2025 … Results are shown by the following nursing home and respondent characteristics. … Surveys on Patient Safety Culture® (SOPS®) Workplace Safety Supplemental Items for Nursing Homes: 2025

251. Surveys on Patient Safety Culture | Agency for Healthcare Research and Quality
     www.ahrq.gov/data/sops.html
     March 01, 2025 - Surveys on Patient Safety Culture Patient safety culture refers to the beliefs, values and norms … Since 2001, the AHRQ Surveys on Patient Safety Culture® (SOPS®) Program has supported AHRQ's mission … SOPS databases are central repositories for survey data from each of the SOPS surveys and SOPS supplemental … Participation in the SOPS Databases is free and open to users of the surveys to voluntarily submit their … In addition, organizations that administer any of the supplemental items with the companion SOPS survey

252. Understanding CAHPS® Surveys: A Primer for New Users - Slides 25-31 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-what-you-should_know-shaller-webinar.pdf
     June 02, 2025 - CAHPS Surveys Dale Shaller, MPA Principal Shaller Consulting Group www.ahrq.gov/cahps CAHPS Surveys …  Field testing partners 27 www.ahrq.gov/cahps CAHPS Surveys: What You Should Know • Surveys focus … are fundamental and ongoing • Surveys are based on latest methodological research evidence • Surveys … 30 www.ahrq.gov/cahps CAHPS Surveys: What You Should Know • Surveys focus on what patients want … What You Should Know About All CAHPS Surveys CAHPS Surveys: What You Should Know

253. 2022 Updated Results for the AHRQ Surveys on Patient Safety Culture™ (SOPS®) Workplace Safety Supplemental Items for Hospitals (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops-wps-study-report.pdf
     January 01, 2022 - Respondent Characteristics: Staff Position Staff Position Respondents Number Percent Nursing … Respondent Characteristics: Unit/Work Area Unit/Work Area Respondents Number Percent Multiple Units … Respondent Characteristics: Unit/Work Area (Continued) Unit/Work Area Respondents Number Percent … Other Respondent Characteristics Job Satisfaction (Workplace Safety Background Item) Respondents … Other Respondent Characteristics (Continued) Tenure in Unit/Work Area Respondents Number Percent

254. Using CAHPS Health Plan Survey Data | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hp/improve/index.html
     July 01, 2022 - Using CAHPS Health Plan Survey Data A version of the CAHPS Health Plan Survey is conducted in … AHRQ offers specific guidance on reporting the results of CAHPS surveys as well as more comprehensive … Meeting: Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS ® Surveys … Patient Experience Improvement Using Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) Surveys … as well as its improvement in one of the two survey items.

255. Action Planning for the SOPS™ Surveys Infographic (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-graphic.pdf
     February 01, 2019 - Action Planning for the SOPS™ Surveys Infographic Action Planning for the SOPSTM  Surveys January … 2019 Webcast Highlights AHRQ's Surveys on Patient Safety CultureTM(SOPS TM) Action Planning Tool … guides survey users seeking to improve patient safety culture through the action planning process.

256. Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Hickner (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
     January 01, 2011 - o Reviewed literature & existing surveys o Conducted background interviews with medical office providers … Administration • Administered to all providers and staff • 71% used paper surveys; 29% used Web surveys … o One health system had experience with web-based employee surveys o Recommend paper survey administration … for high response rate (unless office has previous positive experience with web surveys) 13 13 … Administration Pilot Test Response Rates and Number of Respondents Staff Positions of Respondents

257. New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/webcasts/hospital_workplace_safety.html
     December 01, 2023 - Webcast) December 16, 2021 Summary Speakers and Presentation Slides Recording About the Surveys … on Patient Safety Culture Summary This AHRQ webcast introduced the new  Surveys on Patient Safety … Hospitals can use the survey items as a supplement to the SOPS Hospital Survey to assess the extent … Safety Supplemental Items for the SOPS Hospital Survey (PDF, 1.6 MB)   Naomi Yount (Moderator … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

258. CAHPS Hospice Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hospice/index.html
     December 01, 2023 - CAHPS Hospice Survey The CAHPS Hospice Survey assesses the experiences of patients who died while … How To Get the CAHPS Hospice Survey and Administrative Guidance To access this survey and all supporting … documentation for survey administration, please visit CMS's website for the Hospice Survey . … Survey in 2015. … Participating hospices must contract with an approved Hospice Survey vendor to conduct the survey in

259. 2019 Hospital Survey Pilot Test Results Part II (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pilot-test-partii.pdf
     September 01, 2019 - 2019 Hospital Survey Pilot Test Results Part II Pilot Test Results From the 2019 AHRQ Surveys on Patient … Safety CultureTM (SOPSTM) Hospital Survey Version 2.0 Part II Appendix A – Overall Results by Respondent … Surveys on Patient Safety Culture™ and SOPS™ are trademarks of AHRQ. … Pilot Test Results From the 2019 AHRQ Surveys on Patient Safety Culture™ (SOPS™) Hospital Survey Version … Pilot Test Results From the 2019 AHRQ Surveys on Patient Safety CultureTM (SOPSTM) Hospital Survey Version

260. ADAPT to Adult-Focused Health Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-146-section-2.pdf
     September 01, 2011 - survey identification number to each prospective respondent (sampled patient). …  Maintain a database of returned surveys by unique survey identifier. … If a respondent answers “No” to question 17, the survey instructs them to skip question 18. … Multiple returned surveys from the same respondent If health plans, practices, hospitals, or survey … When multiple surveys from the same respondent are received, code the first returned completed survey