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141. SOPS Announcements | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/news.html
     March 01, 2025 - Safety Culture® Nursing Home Survey: 2025 User Database Report Results from AHRQ’s 2025 Surveys on … following surveys:  Ambulatory Surgery Center Survey on Patient Safety Culture : June 2 – 20 . … The report presents survey results from 1,164 medical offices and 15,449 respondents. 2024 Data Submission … The Database report includes 243 ASCs and 7,458 respondents. … The Database report includes 62 nursing homes and 3,224 staff respondents.

142. CAHPS Program: Improving Response Rates and Representativeness - CAHPS Surveys at CMS (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-goldstein.pdf
     January 01, 2023 - CAHPS Program: Improving Response Rates and Representativeness - CAHPS Surveys at CMS CAHPS Surveys … ► Shortening the length of surveys ► Adding web mode to survey administration protocols ► Encouraging … , CATI scripts, and promotional materials to engage and inform potential respondents about the survey … ► Conducting the survey in the preferred language 43 Shortening Surveys • Where we can, we are … • For some CMS CAHPS Surveys, we currently require the administration of the survey in Spanish.

143. Understanding SOPS Surveys: A Primer for New Users (Webcast) - Famolaro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-SOPS_101_Webcast-FAMOLARO.pdf
     January 01, 2020 - Understanding SOPS Surveys: A Primer for New Users (Webcast) - Famolaro The SOPS Databases Theresa … Famolaro, MPS, MS, MBA Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture … results ► Identifies strengths and areas for safety culture improvement 25 ASC Database Infographic Surveys … (2) Plan your initiat ives (3) Communicate your action plan The Action Planning Tool for the AHRQ Surveys … • HSOPS 2.0 has 40 survey items compared to 51 items in HSOPS 1.0 • Only 5 HSOPS 1.0 survey items were

144. Understanding SOPS Surveys: A Primer for New Users (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/sops-primer-110722.html
     December 01, 2023 - Understanding SOPS Surveys: A Primer for New Users (Webcast) November 7, 2022 Summary Speakers … and Presentation Slides Recording About the Surveys on Patient Safety Culture Summary This … AHRQ webcast provided an overview of the Surveys on Patient Safety Culture™ (SOPS®) Surveys. … of SOPS Surveys (PDF, 566 KB)   Ryan Hare, M.P.P. … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

145. CAHPS Mental Health Surveys | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/mental-health/index.html
     March 01, 2025 - Users of this survey can consult the following guidance on using CAHPS surveys: CAHPS survey design and … Translating surveys and other materials . Analyzing CAHPS survey data . … of six questions to ask respondents about their experiences with access to mental health services. … Users of this survey can consult the following guidance on using CAHPS surveys: CAHPS survey design and … Translating surveys and other materials . Analyzing CAHPS survey data .

146. AHRQ’s Surveys on Patient Safety Culture® Program: An Overview for New Users (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/sops-primer-011525.html
     February 01, 2025 - AHRQ’s Surveys on Patient Safety Culture® Program: An Overview for New Users (Webcast) January … Speakers described the SOPS surveys, supplemental items, rules for administration, public databases, … resources available, and the relationship of SOPS surveys to patient safety outcomes. … Surveys, Databases and Resources (PDF, 1 MB)     Naomi Yount, Ph.D. … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

147. Appendix III (continued) | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiii.html
     June 01, 2010 - Data Source: Consumer Surveys Respondent: Consumer Mode of Data Collection: Mail Survey with … Surveys Respondent: Consumer Mode of Data Collection: Mail Survey Total Items/indicators: 2 … Tool or Measure Set: Virginia Family Satisfaction Survey Data Source: Family survey Respondent: … Respondents receive a prepaid envelope to return the survey. … proxy (family surveys) Mode of Data Collection: In-person interview (consumer survey) Mail Surveys

148. Measuring Safety Climate in Primary Care Offices (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-SinghG_67.pdf
     April 14, 2008 - These surveys—whether referred to as safety attitude, safety culture, or safety climate 2 questionnaires—can … The Safety Attitudes Questionnaire (SAQ)16 is a 60-item, self-administered survey tool that was derived … from a questionnaire used in commercial aviation, namely, the Flight Management Attitudes Questionnaire … ; a secure drop-box was provided for completed questionnaires. … attitudes of a diverse group of respondents, or whether tailored questionnaires are needed for each

149. Responsibilities of Sponsors, Vendors, and Consultants | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/RESPOM1aDivisionofResp.html
     March 01, 2016 - Questionnaire preparation Select CAHPS questionnaires. … Prepare questionnaires for mail and/or telephone administration. … Prepare survey letters for mailing. … Administer questionnaires by mail or telephone. … Monitor returned questionnaires and/or telephone interviews.

150. Consumer Assessment of Healthcare Providers and Systems (CAHPS®) 2022 Virtual Research Meeting Summary: Assessing Patient Experience for Insights into Enhancing Equity in Healthcare (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-virtual-research-meeting-summary_2022.pdf
     January 01, 2022 - essential for monitoring response rates and representativeness, these data are often unavailable for nonrespondents … and ethnicity data collection, most respondents did not know or said they were not asked about race … methods other than email. 9 3. … rates by race and ethnicity is challenging when information on race and ethnicity is unavailable for nonrespondents … where responses vary among patients of different racial/ethnic identities, limitations within the respondent

151. 2018 Hospital Survey on Patient Safety Culture Part I (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2018hospitalsopsreport-rev0921.pdf
     March 01, 2018 - number of respondents per hospital (range: 16 to 6,139) 608 Average number of surveys administered … Respondent Characteristics This chapter describes respondent characteristics within the participating … Distribution of 2018 Database Hospitals by Respondent Characteristics Respondent Characteristics Database … Survey methodology issues can also play a big role in score changes. … Some hospitals used a paper-only survey, others used Web-only surveys, and others used a combination

152. Best Practices for Administering SOPS® Surveys (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/best-practices-012424.html
     February 01, 2024 - Best Practices for Administering SOPS® Surveys (Webcast) January 24, 2024 Summary Speakers … best practices for using the Surveys on Patient Safety Culture® (SOPS®). … Speakers discussed the SOPS Surveys and Databases, getting started on administering the surveys, and … for Administering SOPS Surveys (PDF, 1.6 MB)   Lisa Huddleston (Moderator), Ph.D. … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

153. Action Planning for the SOPS Surveys-Intro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-intro-sops-action-planning-tool.pdf
     January 17, 2019 - Action Planning for the SOPS Surveys-Intro Action Planning for the SOPS Surveys Webcast January … Public Health Service Laura Gray, MPH Senior Study Director, User Network for the AHRQ Surveys on Patient … Safety Culture (SOPS) Westat Naomi Yount, PhD Senior Study Director, User Network for the AHRQ Surveys … the SOPS Action Planning Tool • Going from results to action • Q&A 5 Action Planning for the SOPS Surveys

154. Understanding SOPS® Surveys: A Quick Primer for New Users (Webcast) | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/sops-primer.121520.html
     December 01, 2023 - Understanding SOPS® Surveys: A Quick Primer for New Users (Webcast) December 15, 2020 Summary … Speakers and Presentation Slides Recording Summary This AHRQ webcast provided an overview of the Surveys … on Patient Safety Culture™ (SOPS®) Surveys. … Speakers described the SOPS program, surveys, supplemental items, databases, resources available to users … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys

155. Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2020 User Database Report Part I (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Part_I-rev0921.pdf
     January 01, 2020 - Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2020 User Database Report Part I Surveys … Surveys on Patient Safety CultureTM (SOPSTM) Medical Office Survey: 2020 User Database Report. … Survey Administration Mode Statistics - 2020 SOPS Medical Office Database Medical Offices Respondents … Some medical offices used a paper-only survey, others used web-only surveys, and only one medical office … Content 2 Survey Administration Statistics 3 Medical Office Characteristics 4 Respondent Characteristics

156. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2023 User Database Report Part I (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-I.pdf
     January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2023 User Database Report … Part I e SURVEYS ON PATIENT SAFETY CULTURE® (SOPS)® Ambulatory Surgery Center Survey: 2023 User … Distribution of 2023 SOPS ASC Database by Respondent Characteristics Respondent Characteristics Respondents … Data Cleaning Each participating ASC submitted respondent-level survey data. … Content 2 Survey Administration Statistics 3 Facility Characteristics 4 Respondent Characteristics

157. Introducing the CAHPS Cancer Care Survey (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-analysis-evensen.pdf
     June 02, 2025 - Introducing the CAHPS Cancer Care Survey Analysis of Results Chris Evensen 43 Scoring Use the … • Specifically designed to analyze CAHPS data • Macro is available here: https://www.ahrq.gov/cahps/surveys …  Age  Education  General health rating  Mental health rating  Survey mode  Respondent had help … with survey 46 Benchmarking  Given sufficient data, possible to define benchmarks at different … centers can also compare themselves to benchmarks from C&G database  We recommend 200 completed surveys

158. SOPS™ Introducing the New SOPS Hospital Survey 2.0 webcast transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
     January 01, 2020 - methodology. … methodology to develop new items and to test them and we started this effort in 2016. … survey respondents showed a strong tendency to agree with or respond positively to most of the survey … enough providers and staff to eliminate any concerns that checking those boxes will identify them as a respondent … We don't recommend that hospital users force respondents if you're doing a web survey because some hospitals

159. PCMH Fact Sheet (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
     September 01, 2010 - testing (English and Spanish): In August 2010, the CAHPS Team conducted cognitive testing of draft PCMH questionnaires … The draft PCMH questionnaires will be revised as needed based on the findings from the cognitive interviews.This … The PCMH Survey begins with the CAHPS Clinician & Group Survey core questionnaire then adds supplemental … Additional CAHPS Survey Resources Several free resources to support CAHPS surveys are available from … and Reporting Kit that explains how to prepare and field a CAHPS questionnaire, analyze the results

160. Supplemental Items for Medical Office SOPS | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/surveys/medical-office/supplemental-items/index.html
     May 01, 2021 - Supplemental Items for Medical Office SOPS All SOPS ® surveys are composed of standardized … optional supplemental items that users may add to assess content in areas not included in the core questionnaire … Safety Supplemental Items for the Medical Office Survey . … SOPS Value and Efficiency Supplemental Items for the Medical Office Survey . … No reordering of survey items.