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1341. 131-What-Are-The-4-Es-One-Pager (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/131-what-are-the-4-es-one-pager.docx
      May 24, 2024 - . · Consider multiple methods of monitoring—e.g., direct observation, record review, surveys. · Actively

1342. New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals - McGaffigan (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-new-sops-workplace-safety-mcgaffigan.pdf
      December 01, 2020 - rates, requests to reduce hours, likelihood to recommend organization, staff suicide rates) • AHRQ Surveys

1343. Peterson Regional Medical Center Uses AHRQ's CUSP and Hospital Survey to Advance Patient Safety | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/case-studies/201419.html
      November 01, 2014 - Peterson Regional Medical Center Uses AHRQ's CUSP and Hospital Survey to Advance Patient Safety Search … The hospital also uses AHRQ's Hospital Survey on Patient Safety Culture to measure employee perceptions … This AHRQ survey is used by hundreds of hospitals in the United States to assess a facility's patient … "The [AHRQ] survey identified continuing communications issues of the staff being reluctant to speak … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Patient

1344. Health-Literacy-Cg-Cahps-Adult-Spanish-2357-3B (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
      June 02, 2025 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Health Literacy Population Version: Adult … Supplemental Items for the CAHPS® Clinician & Group Survey 3.0 Topic: Health Literacy Population Version … : Adult Language: Spanish Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental

1345. SOPS Bibliography | Agency for Healthcare Research and Quality
      www.ahrq.gov/sops/bibliography/index.html?page=1
      January 01, 2025 - SOPS Bibliography Browse or search for publications about the development and use of SOPS surveys and … Development, pilot study, and psychometric analysis of the AHRQ Surveys on Patient Safety Culture™ (SOPS … Cross-culture adaptation and validation of the Indonesian version of the Hospital Survey on Patient Safety … Application of the Medical Office Survey on Patient Safety Culture: Integrative review. … Value of a value culture survey for improving healthcare quality.

1346. SOPS Bibliography | Agency for Healthcare Research and Quality
      www.ahrq.gov/es/sops/bibliography/index.html?page=1
      January 01, 2025 - SOPS Bibliography Browse or search for publications about the development and use of SOPS surveys and … Development, pilot study, and psychometric analysis of the AHRQ Surveys on Patient Safety Culture™ (SOPS … Cross-culture adaptation and validation of the Indonesian version of the Hospital Survey on Patient Safety … Application of the Medical Office Survey on Patient Safety Culture: Integrative review. … Value of a value culture survey for improving healthcare quality.

1347. Appendix III (continued) | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiid.html
      June 01, 2010 - Tool or Measure Set: Child Health Questionnaire Data Source: Consumer Survey Respondent: Parent … According to the developer, the Quality of Life surveys go through a rigorous development process combining … ) Data Source: Family Survey Respondent: Family members of consumer Mode of Data Collection: … Annual Indicators for Alabama's Medicaid HCBS Waivers Data Source: Multiple, including consumer surveys … Tool or Measure Set: Alabama's Medicaid Waiver Survey Data Source: Consumer survey Respondent:

1348. Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/funaro-0914slides.pdf
      January 01, 2014 - Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture 45 45 YUMA DISTRICT … Regulatory Affairs 46 46 Yuma Clinic Background • Participate in the Hospital and Medical Office surveys … • Administered survey in 2011 and 2013 • Survey mode: Paper • Survey announcements and reminders … the whole Patient Centered Medical Home concept, we have seen:  Improvement in our Safety Culture Survey

1349. Data Resources | Agency for Healthcare Research and Quality
      www.ahrq.gov/data/resources/index.html?page=0
      formerly known as the National CAHPS Benchmarking Database) is the repository for data from selected CAHPS surveys … The primary purpose of the CAHPS Database is to facilitate comparisons of CAHPS survey results by and … among survey users. … To support the use of CAHPS survey results, the CAHPS Database offers products and services that include … Participation in the CAHPS Database is free and open to all survey users. 

1350. Past Research on Patient Perceptions of Safety and Diagnostic Mishaps | Agency for Healthcare Research and Quality
      www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-3.html
      June 01, 2023 - holds whether accounts are collected through complaint/grievance systems, 5 , 14 , 29 population-based surveys … A handful of population-based surveys of Americans’ experiences with medical errors document cases that … respondents believed involved diagnostic problems. 24 , 29 , 38  About half of reported medical errors … 19 (n=184) Medical Error Recontact Survey 24 (n=94) Delay in diagnosis or treatment … Our own (unpublished) data suggest that 79% of survey respondents who are not reporting on their own

1351. CAHPS Patient-Centered Medical Home (PCMH) Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
      November 01, 2021 - supplemental questions that can be added to the adult and child versions of the CAHPS Clinician & Group Survey … The 3.0 version includes six items for the Adult Survey and 10 items for the Child Survey. … Download the Clinician & Group Survey with the PCMH Items: Adult Survey with PCMH Items ( PDF , 534.3 … Adult Survey with PCMH Items ( Word , 53.2 KB). … The set of 18 items for the Adult Survey and 11 items for the Child Survey produced three composite measures

1352. Final Progress Report: Information about Quality in a Randomized Evaluation (INQUIRE) (pdf file)
      www.ahrq.gov/sites/default/files/2024-12/romano-report.pdf
      January 01, 2024 - Although most respondents to consumer surveys value quality information, only a minority actually report … Respondents to the Pre-OE survey were surveyed again after open enrollment. … The Post-OE questionnaire asked whether the respondent had “read or reviewed” the CalPERS quality report … 36 surveys were submitted. … to the online questionnaire and nonrespondents who also visited the website.

1353. Measures From the CAHPS Item Set for Children with Chronic Conditions | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/ccc/measures.html
      April 01, 2022 - This item comes from the core Child Medicaid Survey.

1354. Creative Strategies to Improve Patient Care Experience - Part 4 Lee (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-lee.pdf
      June 02, 2025 - creative ideas associated with improvement in patient care experiences (e.g., CAHPS Clinician and Group survey … for by these individuals • Data Sources for: ► Patient care experience: CAHPS Clinician & Group surveys … ► Staff idea creativity: Meeting transcripts ► Staff and organizational characteristics: Staff survey

1355. 2020 CAHPS Health Plan Survey Database Chartbook (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
      January 01, 2020 - Appendix A presents the number of Medicaid and CHIP survey respondents by State included in the 2020 … About Their Experiences With Their Health Plans and Medical Care 6 both outgoing and incoming surveys … All results presented in these charts are calculated at the respondent level. … To provide context for the 2020 results, the percentage distribution of survey respondents by state for … Health Plans and Medical Care 23 APPENDIX A. 2020 SURVEY RESPONDENTS BY STATE Table A-1 shows

1356. CUSP Toolkit, The Role of the Nurse Manager, Facilitator Notes | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
      December 01, 2012 - Tactics: Customer/Patient Focus Say: Customer or patient satisfaction feedback, obtained using surveys … Once the feedback is reviewed, nurse managers share the information obtained from the surveys with the … These surveys provide a standardized approach for reviewing patient feedback and permits benchmarking … Using these surveys, nurse managers can influence the quality of care that their staff members deliver

1357. Department of Veterans Affairs Emergency Airway Management Initiative (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Stalhandske_71.pdf
      February 23, 2008 - We sent surveys to all VA inpatient facilities to gather data on how emergency airway management was … A total of 135 surveys were returned to NCPS, representing an 83 percent response rate. … In total, the survey respondents estimated that there were 11,007 non-OR emergency intubations per year … Given that we had some nonrespondents, this represents a low estimate. … Respondents estimated that 12.3 percent (N = 1,354) of non-OR emergency intubations in VA hospitals

1358. Health-Literacy-Hp-Cahps-Adult-Spanish-2157-3B (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/health-literacy-hp-cahps-adult-spanish-2157-3b.docx
      June 02, 2025 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Health Literacy Population Version: Adult Supplemental … Items for the CAHPS® Health Plan Survey 5.0 Topic: Health Literacy Population Version: Adult Language … : Spanish Users of the CAHPS® Health Plan Survey are free to incorporate supplemental items in order

1359. II. Hotline Design and Development | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/reports/hotline/design2.html
      May 01, 2016 - methodology. … Usability Survey The 13-item post-submission usability survey was to be offered to consumers immediately … The survey was a modified Lewis Post-Study System Usability Questionnaire, 46 with minor edits to make … well as the survey itself. … by a patient or caregiver and are considered valid and reliable based on prior testing (e.g., prior surveys

1360. Development of the CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
      December 01, 2023 - the Clinician & Group Narrative Items, the team then designed a sequence of questions that prompted respondents … This survey was an abbreviated version of the Child HCAHPS Survey followed by six open-ended items. … Approximately nine in ten mentioned topics not covered by the survey. … To ensure that respondents understand and interpret the items as intended, the team conducted cognitive … testing of the items in English and Spanish, with an emphasis on recruiting respondents with limited