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1301. University of Missouri Uses AHRQ's Health Literacy Toolkit to Train and Coach Physicians | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/case-studies/cp31103.html
      October 01, 2014 - Once a plan is finalized, physicians are provided with an abbreviated and customized survey to give their … This survey is based on items from AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS … demographic data, along with a subset of general health literacy questions that are included on all patient surveys … In this case, the survey would include the CAHPS supplemental item that specifically asks, "In the last … For health literacy, there is no better instrument than the CAHPS survey."

1302. Aurora Health Care Embraces AHRQ’s CUSP Method to Protect Patient Safety | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/case-studies/201524.html
      August 01, 2015 - Aurora uses other AHRQ tools, including the Agency’s TeamSTEPPs program, its Hospital Survey on Patient … AHRQ's Hospital Survey on Patient Safety Culture, which helps hospitals assess staff perspectives on … "There have been improvements in the AHRQ survey dimensions, 'Overall Perception of Patient Safety’ and … After AHRQ’s survey identified "Communication with Patients" as an opportunity for improvement, an Aurora … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Patient

1303. Quality and Patient Safety Resources | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/resources/index.html
      December 01, 2022 - Surveys on Patient Safety Culture As part of its goal to support a culture of patient safety and quality … Hospital Survey on Patient Safety Culture Nursing Home Survey on Patient Safety Culture Medical Office … Survey on Patient Safety Culture Community Pharmacy Survey on Patient Safety Culture Ambulatory … Surgery Center Survey on Patient Safety Culture Patient Safety Culture Resources

1304. Data Reveal Uneven Impact of COVID-19 on Urban, Rural Hospitals | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsletters/e-newsletter/913.html
      May 01, 2024 - ET: Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey and Workplace Safety Item Set will … highlight how the Indiana Hospital Association used AHRQ’s Surveys on Patient Safety Culture® (SOPS® … )  Hospital Survey and  Workplace Safety Supplemental Item Set  to assess patient safety culture and

1305. Program Evaluation | Agency for Healthcare Research and Quality
      www.ahrq.gov/research/findings/final-reports/ptmgmt/evaluation.html
      July 01, 2018 - According to interviewees, some programs use patient surveys to collect information on the patients' … Patient surveys often are expensive, but relying on patients' responses to their coaches raises the potential … They switched to the anonymous questionnaire after becoming suspicious of the very high levels of confidence … Fewer outcome measures were mentioned by the interview respondents. … The DMAA recommends use of one of the short-form health status surveys (SF-8, SF-12, or SF-36) to evaluate

1306. 4. Selecting and Delivering Services To Support Quality Improvement | Agency for Healthcare Research and Quality
      www.ahrq.gov/evidencenow/projects/state/how-to-guide/guide4.html
      August 01, 2024 - demand-driven,” rather than “supply-driven,” approach is critical for engaging practices. 30  Needs assessment surveys … The Heart Healthy Ohio cooperative conducted two such surveys:  A survey with team leaders (PDF, 99 … preventive care, staffing, ownership, participation in other programs, and patient demographics A survey … burnout at the participating clinics You can use more direct and more in-depth strategies in addition to surveys

1307. Language Access Plan for the Agency for Healthcare Research and Quality | Agency for Healthcare Research and Quality
      www.ahrq.gov/policy/electronic/plain-writing/language-access.html
      July 01, 2025 - AHRQ’s family of patient safety Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys … are provided to institutions in Spanish so Spanish-speaking patients can complete surveys. … The Hospital CAHPS survey is also available in Russian, Chinese, and Vietnamese on the website of CMS … Further, the CAHPS surveys are also translated into Spanish. … Translate AHRQ consumer publications into Spanish and publish the patient surveys called CAHPS in Spanish

1308. III. Hotline Implementation and Refinement | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/reports/hotline/implement3.html
      May 01, 2016 - communicating hotline information to patients and caregivers, such as “piggybacking” on patient experience survey … Include a reference to the hotline in CAHPS, Press Ganey, or other patient experience surveys. … Add a reference to the hotline to Press Ganey or other patient experience surveys. … reporting form), and others would have required the cooperation of vendors (e.g., Press Ganey or CAHPS surveys

1309. North Dakota Critical Access Hospitals Use AHRQ TeamSTEPPS® to Improve Patient Safety | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/case-studies/ktcquips32.html
      October 01, 2014 - In addition, Innovis Health administered AHRQ's Hospital Survey on Patient Safety Culture before and … Impact Case Study Identifier: KT-CQuIPS-32 AHRQ Product(s): Hospital Survey … on Patient Safety Culture, TeamSTEPPS®, Surveys on Patient Safety Culture Topic

1310. Implementing the Surgical Safety Checklist | Agency for Healthcare Research and Quality
      www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-implement.html
      November 01, 2017 - The survey may be a paper questionnaire or a Web-based electronic form. … Culture surveys are commonly used in hospitals and other medical environments to measure workplace conditions … Many surveys used to measure culture more broadly in hospitals are not customized enough to inform checklist … General Guidelines for Administering the Survey Collect survey answers anonymously so people are … When providing the survey in person, offer to wait while people complete the survey.

1311. What Health Care Quality Measures Will You Report? | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/plan/quality-measures.html
      November 01, 2018 - only one kind of data, such as clinical process measures, while others also include patient experience surveys

1312. Section 2, Table 1, Technical Specifications and Scoring for Caregiver Survey (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-table-1-tech-specs.pdf
      June 02, 2025 - Section 2, Table 1, Technical Specifications and Scoring for Caregiver Survey … Indicator ID Table 1: Detailed Measure Specifications and Scoring for FECC Caregiver Survey Indicators … Survey response items should be coded to reflect that. … part of a yes/no checklist, if at least one item is answered, impute "no" for skipped items in mailed surveys … or "don't know" for telephone surveys (but not for items that telephone respondents refused to answer

1313. Introducing the CAHPS Child Hospital Survey (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
      June 09, 2012 - Introducing the CAHPS Child Hospital Survey Child HCAHPS Barbara Burke, Administrator, Patient … evaluations • Results sharing program to recognize staff performance • Challenged with usability of survey … Patient Family Experience: • Conducts family rounds on four acute care floors • Reviews rounding and survey … Coaching • Targeted formalized Nurse Leader Rounding (NLR) • Focus is on priorities identified from surveys … er ed “ al w ay s” Fiscal year 2014 responses by quarter Next Steps • Continue to use survey

1314. Final Progress Report: Development of a toolkit for dissemination and implementation of the OR crisis checklists (pdf file)
      www.ahrq.gov/sites/default/files/2024-05/berry2-report.pdf
      January 01, 2024 - Results: Survey respondents were primarily anesthesiologists from facilities of mixed size. … We sent all potential respondents up to three reminders with a link to the survey at approximately 2 … Results Principal Findings: Quantitative Survey Study In total, 12,722 surveys were distributed to potential … respondents identified in the merged database. … We conducted respondent validation with a subgroup of EMIC members.

1315. Info FAQs | Agency for Healthcare Research and Quality
      www.ahrq.gov/faqs/index.html?page=27
      June 12, 2025 - Healthcare Cost and Utilization Project (HCUP) Job Opportunities & Internships Medical Expenditure Panel Survey … Men's & Women's Health) Publications & Research Quality Measures SafetyNet StateSnapshots/NHDRQRnet Surveys

1316. Patient Safety Awareness Week | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/news-events/psaw-2021/index.html
      July 01, 2022 - Surveys on Patient Safety Culture® (SOPS®) Medical Office Survey: 2020 User Database Report (PDF, 4 

1317. CAHPS Health Information Technology Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/index.html
      July 01, 2022 - They are designed to be administered as part of the Clinician & Group Survey , not on their own. … Browse the Health Information Technology Items for the Clinician & Group Survey . … Assessing the patients’ perspective through a survey offers a way to identify positive and negative effects … An updated item set for the 3.0 version of the Clinician & Group Survey was released in the summer of

1318. CAHPS Patient-Centered Medical Home (PCMH) Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
      November 01, 2021 - supplemental questions that can be added to the adult and child versions of the CAHPS Clinician & Group Survey … The 3.0 version includes six items for the Adult Survey and 10 items for the Child Survey. … Download the Clinician & Group Survey with the PCMH Items: Adult Survey with PCMH Items ( PDF , 534.3 … Adult Survey with PCMH Items ( Word , 53.2 KB). … The set of 18 items for the Adult Survey and 11 items for the Child Survey produced three composite measures

1319. Measures From the CAHPS Item Set for Children with Chronic Conditions | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/ccc/measures.html
      April 01, 2022 - This item comes from the core Child Medicaid Survey.

1320. Development of the CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
      December 01, 2023 - the Clinician & Group Narrative Items, the team then designed a sequence of questions that prompted respondents … This survey was an abbreviated version of the Child HCAHPS Survey followed by six open-ended items. … Approximately nine in ten mentioned topics not covered by the survey. … To ensure that respondents understand and interpret the items as intended, the team conducted cognitive … testing of the items in English and Spanish, with an emphasis on recruiting respondents with limited