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1241. North Shore-LIJ Health System Implements TeamSTEPPS® to Improve Patient Safety | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/case-studies/201521.html
      July 01, 2015 - System, has used AHRQ's TeamSTEPPS® patient safety training program, along with the Agency's Hospital Survey … three years in all dimensions of patient safety, according to results measured by AHRQ's Hospital Survey … The survey helps assess staff perspectives on patient safety issues, medical errors, and event reporting … When the Hospital Survey on Patient Safety Culture was repeated in 2013, significant improvements were … on Patient Safety Culture, TeamSTEPPS®, Surveys on Patient Safety Culture Topic

1242. References | Agency for Healthcare Research and Quality
      www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-culture-survey-brazil-references.html
      August 01, 2024 - Learning from AHRQ's Diagnostic Safety Culture Survey at a Tertiary Care Health System in Brazil: A Case … Previous Page   Table of Contents Learning from AHRQ's Diagnostic Safety Culture Survey … Findings Actions Based on Survey Results References   RCA2: Improving Root Cause … Medical Office Survey on Patient Safety Culture . Content last reviewed October 2023. … , Tapia A, Fan L, Ji S, Dyer Yount N, Gray L, Zebrak K, Sorra J. 2022 Updated Results for the AHRQ Surveys

1243. AHRQ's Quality & Patient Safety Programs by Setting: Long-Term Care | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/settings/long-term-care/index.html
      September 01, 2021 - AHRQ's Quality & Patient Safety Programs by Setting: Long-Term Care CAHPS ® Nursing Home Survey … The surveys are developed from the patient’s perspective on what’s important to measure. … Nursing Home Survey on Patient Safety Culture is a staff-administered survey that helps nursing homes

1244. Engaging Patients To Improve Diagnostic Safety Toolkit Roadmap (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/02-pfe-road-map.pdf
      August 01, 2021 - Evaluate Patient Exit Survey provides short surveys you may use to evaluate the impact of the toolkit … Provider Feedback Survey for the 60 Seconds To Improve Diagnostic Safety provides a short survey you

1245. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
      December 01, 2018 - across all 9 sites (intervention and control): – PG/CG-CAHPS scores – All-Staff Patient Comments Surveys … comments – Indicate valence and frequency of themes (but include “outliers” too) – Link comments to survey … Full Narrative Drill Down 50 Phase 2 Next Steps (July-December 2018)  Analyze “patient comments survey … Elicitation Protocol through the Fall to provide updated content to feedback reports  Field second staff survey

1246. TeamSTEPPS Research/Evidence Base: Safety Culture and Safety Improvement | Agency for Healthcare Research and Quality
      www.ahrq.gov/teamstepps-program/evidence-base/improvement.html
      June 01, 2023 - Measuring patient safety climate: A review of surveys.  … Hospital Survey on Patient Safety Culture. Agency for Healthcare Research and Quality. … The Safety Attitudes Questionnaire: psychometric properties, benchmarking data, and emerging research … The context of care and the patient care team: The safety attitudes questionnaire. In P. P.

1247. Primary Care Practice Redesign–Successful Strategies | Agency for Healthcare Research and Quality
      www.ahrq.gov/practiceimprovement/delivery-initiative/abstract-magill.html
      December 01, 2017 - Surveys of providers and staff showed improvements in measures of team development in 2012, but declines

1248. Mod03-Gap-Analysis-Guide (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
      April 01, 2016 - Safety attitudes questionnaire b. AHRQ Hospital Survey on Patient Safety Culture c. … Employee engagement surveys Board minutes or reports related to quality and safety a. … Were the results of the most recent safety and culture surveys distributed? b. … Inconsistent/Unsure – This means the respondents are unsure about this question or the respondents indicate … No – This means the respondents have answered negatively about this question.

1249. Chapter 3: Defining Categorization Needs for Race and Ethnicity Data | Agency for Healthcare Research and Quality
      www.ahrq.gov/research/findings/final-reports/iomracereport/reldata3a.html
      May 01, 2018 - additional ethnicity categories (i.e., an "OMB Plus" set similar to the categories used in national surveys … However, collecting open-format data for hundreds of thousands of enrollees or respondents on a survey … The American Community Survey (ACS), an annual survey sent to a sample of households, has replaced the … The "unavailable" category allows data collectors to see that the respondent has not yet provided the … In some instances, the "unknown" category provides a response option if the respondent is adopted, for

1250. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/1_dale_shaller_intro.pdf
      June 03, 2014 - Funded primarily by the Agency for Healthcare Research and Quality (AHRQ) Develops standardized surveys … multiple settings Conducts research and develops guidance on methods for reporting and using CAHPS survey

1251. Prologue | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/reports/liability/prologue.html
      August 01, 2017 - In addition, using tools to measure staff and clinician experience through culture of safety surveys, … Consumer Assessment of Healthcare Providers and Systems Adult Hospital Survey. … Available at https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html . … See for example the Survey on Patient Safety Culture Database. … Available at https://www.ahrq.gov/topics/topic-survey-on-patient-safety-culture-database.html .

1252. Iowa Hospital Uses AHRQ Patient Safety Culture Survey to Improve Quality, Patient Safety | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/case-studies/ktcquips50.html
      October 01, 2014 - Iowa Hospital Uses AHRQ Patient Safety Culture Survey to Improve Quality, Patient Safety Search All … The Hospital Survey on Patient Safety Culture is a tool that hospitals can use to assess their patient … Hospital staff learned about the survey through a two-part Web series that focused on helping hospitals … make use of their own results from AHRQ's Hospital Survey on Patient Safety Culture . … on Patient Safety Culture, Surveys on Patient Safety Culture Topic(s): Patient

1253. Patient Safety Awareness Week 2020 | Agency for Healthcare Research and Quality
      www.ahrq.gov/patient-safety/news-events/psaw-2020/index.html
      December 01, 2023 - Surveys on Patient Safety Culture® (SOPS®) Medical Office Survey: 2020 User Database Report  (PDF, 441

1254. A Breakthrough Approach to Improving CAHPS Communication Performance (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
      January 01, 2012 - Now Wendy is going to use examples for the CAHPS Hospital Survey. … talk with people about a breakthrough approach to improving your performance on CAHPS or whichever surveys … as I see it, there are two approaches that people tend to use to improve performance on the CAHPS surveys … by all members of the staff, then you will see improvements on many CAHPS and patient satisfaction survey … can also access other quality improvement resources, such as case studies detailing the use of CAHPS survey

1255. Webcast: New AHRQ SOPS Health IT Patient Safety Supplemental Items | Agency for Healthcare Research and Quality
      www.ahrq.gov/sops/events/webinars/health-it.html
      December 01, 2018 - Related Material Summary On Wednesday, July 25, 2018, AHRQ hosted a webcast featuring the new Surveys … Hospitals can use the survey items as a supplement to the Hospital Survey on Patient Safety Culture … Project Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Introduction … Public Health Service Overview of AHRQ's Surveys on Patient Safety Culture (PDF, 247 KB)   Tejal … Transcript Read the transcript of the webcast (PDF, 242.6 KB) Related Material Hospital Survey

1256. Step 1: Form a Project Team | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
      December 01, 2019 - Step 1: Form a Project Team Review all steps in the process of planning a survey project: … Step 5: Set the Stage for Conducting the Survey . Step 6: Develop an Evaluation Plan . … However, some survey sponsors appoint a separate project manager for that purpose.   … (e.g., which questionnaires to administer, whether to add supplemental items to the questionnaires); … Using survey results; Deciding how to use CAHPS survey results (e.g., incorporating them into

1257. CAHPS Health Information Technology Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/index.html
      July 01, 2022 - They are designed to be administered as part of the Clinician & Group Survey , not on their own. … Browse the Health Information Technology Items for the Clinician & Group Survey . … Assessing the patients’ perspective through a survey offers a way to identify positive and negative effects … An updated item set for the 3.0 version of the Clinician & Group Survey was released in the summer of

1258. CAHPS Patient-Centered Medical Home (PCMH) Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
      November 01, 2021 - supplemental questions that can be added to the adult and child versions of the CAHPS Clinician & Group Survey … The 3.0 version includes six items for the Adult Survey and 10 items for the Child Survey. … Download the Clinician & Group Survey with the PCMH Items: Adult Survey with PCMH Items ( PDF , 534.3 … Adult Survey with PCMH Items ( Word , 53.2 KB). … The set of 18 items for the Adult Survey and 11 items for the Child Survey produced three composite measures

1259. Measures From the CAHPS Item Set for Children with Chronic Conditions | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/ccc/measures.html
      April 01, 2022 - This item comes from the core Child Medicaid Survey.

1260. Development of the CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
      December 01, 2023 - the Clinician & Group Narrative Items, the team then designed a sequence of questions that prompted respondents … This survey was an abbreviated version of the Child HCAHPS Survey followed by six open-ended items. … Approximately nine in ten mentioned topics not covered by the survey. … To ensure that respondents understand and interpret the items as intended, the team conducted cognitive … testing of the items in English and Spanish, with an emphasis on recruiting respondents with limited