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1221. Terminology and Language Used by Patients and Caregivers | Agency for Healthcare Research and Quality
      www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-terminology8.html
      April 01, 2025 - We have learned a lot from pioneering work on patient surveys and interviews. 44-47  Rather than speak

1222. New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices - Schiff (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-new_sops_diagnostic_safety-schiff.pdf
      January 01, 2020 - Medical Error in Massachusetts, September 2–28, 2014. 21% Experienced Medical Error IHI/NPSF 2017 Survey … Edwards Deming 36 AHRQ SOPS Surveys • 2-decade track record of meaningful validated self assessment … Instruments to Measure Self-Measurement/Learning Tools AHRQ SOPS Surveys Diagnostic Safety Supplemental

1223. Interpreter-Hpcahps-Adult-Spanish-2157-4B (doc file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/interpreter-hpcahps-adult-spanish-2157-4b.docx
      June 02, 2025 - CAHPS® Health Plan Survey 5.0 Supplemental Items: Interpreter Services Population Version: Adult … Supplemental Items for the CAHPS® Health Plan Survey 5.0 Topic: Interpreter Services Population Version … : Adult Language: Spanish Users of the CAHPS® Health Plan Survey are free to incorporate supplemental

1224. Tennessee Heart Health Network Letter of Intent (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/90-tenn-tnhhn-letter-of-intent.pdf
      June 02, 2025 - • Participate in training, certification, and learning collaborative activities • Complete study surveys

1225. 2015 CAHPS Health Plan Survey Database Chartbook (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
      January 01, 2015 - Survey Respondents and Health Plan Samples: 2015 and 2014........................ 11 Figures Figure … Survey Respondents and Health Plan Samples: 2015 and 2014 Year (CAHPS Version) Medicaid Medicaid … All results presented in these charts are calculated at the respondent level. … for data from selected CAHPS surveys. … Database with the following: • Respondent-level survey data • Health plan characteristics • Other

1226. Section 5: Determining Where To Focus Efforts To Improve Patient Experience (Page 2 of 2) | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/section5part2.html
      January 01, 2020 - Analyze CAHPS Survey Results 5.B. … Small-Scale Surveys A small-scale survey can be used to drill down on the experience behind CAHPS scores … These kinds of surveys are useful in that they provide information that you can act on or help you to … Resources for Small-Scale Surveys Fowler FJ. Survey research methods. 4th ed. … Small-scale social survey methods . London: Continuum International; 2008.

1227. Final Progress Report: Job Retention Among Home Healthcare Nurses (pdf file)
      www.ahrq.gov/sites/default/files/2024-07/ellenbecker-boylan-report.pdf
      January 01, 2024 - The survey packet included a cover letter, consent form, survey questionnaire, Dunkin’ Donut coffee … Corresponding codes on index cards and survey questionnaires allowed the researchers to track participants … the survey questionnaires. … The Phase II survey packet included a cover letter, survey questionnaire, Dunkin’ Donut coffee coupon … A second survey packet was mailed to nonrespondents 3 weeks after the Phase II questionnaire was mailed

1228. Final Progress Report: Transforming the Medication Regimen Review Process of High-Risk Drugs Using a Patient-Centered, Telemedicine-Based Approach to Prevent ADEs in the Nursing Home (pdf file)
      www.ahrq.gov/sites/default/files/2024-02/kane-gill-report.pdf
      January 01, 2024 - Survey of Residents’ Satisfaction. … Residents were surveyed using a published, validated instrument – the modified Patient Satisfaction Questionnaire … It was a challenge to secure physicians’ responses for the surveys. … Table 4.5 includes information about the respondents at both collection periods. … survey 19 13 Male 8 3 Female 11 10 MD 12 8 DO 1 1 CRNP 6 4 Number respondents from each NH NH1

1229. Views of Emergency Medicine Trainees on Adverse Events and Negligence: Survey Results from an Emergency Medicine Training Program in a Regional Health Care System Following the National Standard of Care (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Shah_99.pdf
      March 23, 2008 - About one-third of the respondents (6/17) were between the ages of 30 and 34; one respondent was between … Questionnaire Design This study employed measurement tools from previous studies16, 17, 18, 19, 20 and … Other medical specialties have used focus groups and surveys to assess trainee views on coping methods … Survey methodology. Hoboken, NJ: John Wiley & Sons, Inc; 2004. 39. … Design Implementation Strategy Questionnaire Analysis Results Closed-Ended Categorical Analysis

1230. CAHPS 101 (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-01-fry-intro.pdf
      January 08, 2019 - CAHPS 101 Understanding CAHPS® Surveys: A Primer for New Users A Webcast Presented by the AHRQ CAHPS … Our Focus Today • Present a comprehensive overview of the CAHPS program • Discuss what the CAHPS surveys … are and what their purpose is • Describe how CAHPS surveys are developed and administered • Review … how CAHPS survey results are used to improve patient experience • Provide answers to your questions … 5 Understanding CAHPS®Surveys: A Primer for New Users Need Help?

1231. University of Texas Southwestern Uses AHRQ’s TeamSTEPPS® Training to Improve Rapid Response Performance | Agency for Healthcare Research and Quality
      www.ahrq.gov/news/newsroom/case-studies/201536.html
      January 01, 2016 - A subsequent training session featured two final codes—also captured on video—and a post-assessment survey … The course was evaluated using pre- and post-course attitude surveys and blinded review by TeamSTEPPS

1232. Development of the Patient-Centered Medical Home Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
      November 01, 2020 - Stakeholder input is critical to the CAHPS survey development process. … In August 2010, the CAHPS team conducted cognitive testing of draft questionnaires that incorporated … PCMH items into the CG-CAHPS 12-Month Survey 2.0. … The team revised the draft questionnaires based on the findings from the cognitive interviews. … CG-CAHPS 12-Month Survey 2.0.

1233. CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives.html
      November 01, 2023 - The item set can be added to the CAHPS Child Hospital Survey . … Questions in the Narrative Item Set for the Child Hospital Survey The Child Hospital Narrative Item … Like the core items, these supplemental questions prompt respondents to consider the child’s most recent … Anticipated engagement by respondents. Anticipated response time. … Brief History The CAHPS team began work on a new Narrative Item Set for the CAHPS Child Hospital Survey

1234. Chapter 5: Crossing the Bridge and Returning | Agency for Healthcare Research and Quality
      www.ahrq.gov/ncepcr/tools/obesity/obpcp5.html
      May 01, 2014 - Patient Waiting Room Survey Tool 5. BMI Protocol Template Tool 6.  … Two clinics did not distribute any surveys; three sites distributed more than 25 pre-referral surveys … / Pre-Survey Distributed Returned Pre-Survey Pre-Survey Completion Rate a Returned Post-Survey … b Post-survey completion rate is equal to percent of returned post-surveys out of returned pre-surveys … Only individuals completing pre-surveys received post-surveys. Return to Contents

1235. Webcast: New AHRQ SOPS Health IT Patient Safety Supplemental Items | Agency for Healthcare Research and Quality
      www.ahrq.gov/sops/events/webinars/health-it.html
      December 01, 2018 - Related Material Summary On Wednesday, July 25, 2018, AHRQ hosted a webcast featuring the new Surveys … Hospitals can use the survey items as a supplement to the Hospital Survey on Patient Safety Culture … Project Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Introduction … Public Health Service Overview of AHRQ's Surveys on Patient Safety Culture (PDF, 247 KB)   Tejal … Transcript Read the transcript of the webcast (PDF, 242.6 KB) Related Material Hospital Survey

1236. Step 1: Form a Project Team | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Form-a-Project-Team.html
      December 01, 2019 - Step 1: Form a Project Team Review all steps in the process of planning a survey project: … Step 5: Set the Stage for Conducting the Survey . Step 6: Develop an Evaluation Plan . … However, some survey sponsors appoint a separate project manager for that purpose.   … (e.g., which questionnaires to administer, whether to add supplemental items to the questionnaires); … Using survey results; Deciding how to use CAHPS survey results (e.g., incorporating them into

1237. CAHPS Health Information Technology Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/HIT/index.html
      July 01, 2022 - They are designed to be administered as part of the Clinician & Group Survey , not on their own. … Browse the Health Information Technology Items for the Clinician & Group Survey . … Assessing the patients’ perspective through a survey offers a way to identify positive and negative effects … An updated item set for the 3.0 version of the Clinician & Group Survey was released in the summer of

1238. CAHPS Patient-Centered Medical Home (PCMH) Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/index.html
      November 01, 2021 - supplemental questions that can be added to the adult and child versions of the CAHPS Clinician & Group Survey … The 3.0 version includes six items for the Adult Survey and 10 items for the Child Survey. … Download the Clinician & Group Survey with the PCMH Items: Adult Survey with PCMH Items ( PDF , 534.3 … Adult Survey with PCMH Items ( Word , 53.2 KB). … The set of 18 items for the Adult Survey and 11 items for the Child Survey produced three composite measures

1239. Measures From the CAHPS Item Set for Children with Chronic Conditions | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/ccc/measures.html
      April 01, 2022 - This item comes from the core Child Medicaid Survey.

1240. Development of the CAHPS Child Hospital Narrative Item Set | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
      December 01, 2023 - the Clinician & Group Narrative Items, the team then designed a sequence of questions that prompted respondents … This survey was an abbreviated version of the Child HCAHPS Survey followed by six open-ended items. … Approximately nine in ten mentioned topics not covered by the survey. … To ensure that respondents understand and interpret the items as intended, the team conducted cognitive … testing of the items in English and Spanish, with an emphasis on recruiting respondents with limited