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121. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/1_Carla_Zema_Intro_slides_1-23.pdf
     October 08, 2013 - Ambulatory Care Surveys CAHPS Clinician & Group (C&G) Survey CAHPS Health Plan Survey CAHPS Surgical … Care Survey Facility Surveys CAHPS Hospital Survey (HCAHPS) CAHPS In-Center Hemodialysis Survey … CAHPS Clinician & Group Core Questionnaire* CAHPS Supplemental Items Customized CG-CAHPS … requirements is needed to: – Reduce burden on respondents – Reduce burden on health care organizations … CAHPS Consortium The CAHPS Family of Surveys Clinician & Group Surveys (CG-CAHPS) CAHPS Surveys

122. Using the SOPS® Name | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/about/using-sops.html
     June 01, 2024 - Using the SOPS® Name The SOPS surveys and supplemental items are developed in accordance with … surveys where appropriate. … All SOPS surveys must include the statement “SOPS ® is a registered trademark of the U.S. … appropriate attribution for the items that are used, by noting that the questionnaire or items have … been "adapted from" or "modified from" a specified SOPS survey. 

123. Surveys on Patient Safety Culture (SOPS) Hospital Survey 2.0: 2022 User Database Report Part I (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops2-database-report.pdf
     January 01, 2022 - Surveys on Patient Safety Culture (SOPS) Hospital Survey 2.0: 2022 User Database Report Part I PATIENT … SAFETY SURVEYS ON PATIENT SAFETY CULTURETM (SOPS®) HOSPITAL SURVEY 2.0 2022 User Database Report … Distribution of 2022 SOPS Hospital 2.0 Database by Staff Position Respondent Characteristics Respondents … Survey methodology may also affect changes in scores over time. … Data Cleaning Each participating hospital submitted respondent-level survey data.

124. Understanding SOPS Surveys: A Primer for New Users - Famolaro (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-4-famolaro-2018.pdf
     January 01, 2018 - Survey documents ‒ Formatted Surveys (English & Spanish) ‒ Supplemental Items ‒ Survey Items and Composite … Database Reports and Materials 28 29 Survey User’s Guides How to Administer the Surveys • Getting … Improving Response Rates (podcast) 36 SOPS Databases Hospital 630 Hospitals 382,834 respondents … Medical Office 2,437 Medical offices 35,523 respondents Nursing Home 209 Nursing homes … 12,395 respondents Community Pharmacy 255 Pharmacies 1,603 respondents NEW in 2019 SOPS

125. CAHPS American Indian Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/american-indian/index.html
     July 01, 2024 - CAHPS American Indian Survey The CAHPS American Indian Survey, developed in 2005, is a standardized … questionnaire that asks adult American Indians to report on and rate their experiences with tribal healthcare … Get the American Indian Survey The following documents are available for this survey: CAHPS American … American Indian Survey (PDF, 636 KB) Users of this survey may want to consult the following guidance … : Translating surveys and other materials CAHPS survey design and administration Quality Measures from

126. 2025 AHRQ Surveys on Patient Safety Culture® (SOPS®) Nursing Home Survey Version 2.0 Pilot Test Results (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2025-nursing-home-20-pilot-test-results.pdf
     January 01, 2025 - 2025 AHRQ Surveys on Patient Safety Culture® (SOPS®) Nursing Home Survey Version 2.0 Pilot Test Results … The survey also includes five survey items about respondent background characteristics (staff position … Number of pilot test nursing homes 27 Number of respondents 1,341 Number of surveys distributed … Table 5-1. 2025 SOPS Nursing Home Survey 2.0 Pilot Test Respondent Characteristics Respondent Characteristics … Test Respondent Characteristics (continued) Respondent Characteristics Pilot Test Respondents Tenure

127. Understanding CAHPS Surveys: A Primer for New Users - Highlights from CAHPS Work (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ginsberg-highlights.pdf
     June 02, 2025 - Understanding CAHPS Surveys: A Primer for New Users - Highlights from CAHPS Work HIGHLIGHTS FROM RECENT … CAHPS & SOPS Center for Quality Improvement & Patient Safety, AHRQ 29 CAHPS V Accomplishments • Survey … techniques – adjusting for differences in patient population characteristics when comparing CAHPS scores • Survey … Methods Research ► Survey methods webpage for users ► Reliability and validity of CAHPS surveys ► Enhancing … response rates and representativeness of surveys– survey length, layout, mode of administration, solicitation

128. Action Planning for the SOPS Surveys-Results (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-yount-sops-action-planning-tool.pdf
     June 01, 2019 - Action Planning for the SOPS Surveys-Results 31 Results to Action: An Action Planning Example Naomi … Yount, PhD Senior Study Director, User Network for the AHRQ Surveys on Patient Safety Culture (SOPS … top- and bottom-scoring composite measures • Examine the largest differences between your current survey … • To increase Handoffs & Transitions by at least 5 percentage points in our June 2019 survey results … training is going (e.g., 25% done) • Share evaluation form results • Share results of the Hospital SOPS survey

129. Development of the CAHPS ECHO Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/echo/about/Development-ECHO-Survey.html
     May 01, 2018 - Development of the CAHPS ECHO Survey The CAHPS ® Experience of Care & Health Outcomes (ECHO) … The survey merges the best aspects of two existing consumer surveys regarding care for mental health … The development team for the MHSIP survey. … They shaped the survey through their participation in questionnaires, focus groups, and cognitive interviews … "The Experience of Care and Health Outcomes Survey (ECHO): A consumer survey to collect ratings of behavioral

130. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=5
     June 12, 2025 - These characteristics are essential because the survey asks respondents about patient safety and quality … Spanish-speaking respondents from different countries. … For more information on translating the surveys, contact the Surveys on Patient Safety Culture team ( … other culture surveys. … there are supplemental items that users may add to assess content in areas not included in the core questionnaire

131. International Use of SOPS | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/international/index.html
     September 01, 2023 - have administered one of the AHRQ Surveys on Patient Safety Culture™ (SOPS ® ) continues to grow. … List of SOPS Surveys, Countries, and Languages (as of September 2022) SOPS Survey Number of … for those interested in translating one of the SOPS surveys. … the same meanings as the English version, use language that is familiar to and easily understood by respondents … Nursing Home Survey on Patient Safety Culture Information for Translators of the Medical Office Survey

132. Understanding CAHPS® Surveys: A Primer for New Users - Fry (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-fry.pdf
     June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Fry WHAT IS PATIENT EXPERIENCE AND HOW DOES … Principles • Surveys are developed and administered using research evidence: ► Surveys focus on what … are public 17 CAHPS Core Surveys: Some Examples Patient Experience with Providers ► Clinician … Content CAHPS Core Questionnaire CAHPS Supplemental Items Customized CAHPS Survey 19 … Patient Satisfaction Correlation with Other Key Outcomes CAHPS Survey Principles CAHPS Core Surveys

133. Mental Health Quality Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/measures/measure-9.html
     November 01, 2017 - For the ECHO™ surveys, go to: https://www.ahrq.gov/cahps/surveys-guidance/echo/index.html Return … 300 completed questionnaires. … /cahps/surveys-guidance/cg/instructions/index.html. … Characteristics of respondents versus non-respondents. … Respondent burden, understanding, and perceived utility. Structure of survey.

134. Surveys on Patient Safety Culture (SOPS) Hospital 1.0 Survey: 2021 User Database Report Part I (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hsops1-database-report-part-I.pdf
     March 01, 2021 - Surveys on Patient Safety Culture (SOPS) Hospital 1.0 Survey: 2021 User Database Report Part I Surveys … [This page intentionally left blank] Surveys on Patient Safety CultureTM (SOPS®) Hospital Survey … Surveys on Patient Safety CultureTM (SOPS®) Hospital Survey 1.0: 2021 User Database Report. … Statistic Average number of respondents per hospital (range: 25 to 3,517) 600 Average number of surveys … Survey methodology may also affect changes in scores over time.

135. Understanding CAHPS Surveys: A Primer for New Users - CAHPS 101 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/fry-administering.pdf
     June 02, 2025 - Understanding CAHPS Surveys: A Primer for New Users - CAHPS 101 CAHPS 101 Stephanie Fry Senior Study … and ongoing ► Surveys are extensively tested ► Standardization supports comparability ► All surveys … Content CAHPS Core Questionnaire CAHPS Supplemental Items Customized CAHPS Survey 18 … Health Outcomes Business Outcomes CAHPS Survey Principles CAHPS Core Surveys: Some Examples Patient … Hospital Survey CAHPS Survey Content Examples of CAHPS Supplemental Items ADMINISTERING & USING

136. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Infographic Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Infographic.pdf
     January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Infographic Summary … nursing home staff respondents Average Response Rate by Survey Administration Mode Paper 52% … Composite Measure Average Score by Respondent Characteristics Shift worked most often Day Shift 65% … their family. 70% Yes 22% Maybe 8% No Overall Rating on Resident Safety 54% of respondents … Action planning for patient safety improvement The Action Planning Tool for the AHRQ Surveys on Patient

137. CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
     March 01, 2025 - CAHPS Child Hospital Survey The CAHPS Child Hospital Survey (Child HCAHPS) assesses the experiences … Purpose of the Child Survey The main purpose of the Child Hospital Survey is to address the need to assess … Like other CAHPS surveys, this questionnaire focuses on aspects of pediatric inpatient care that are … /qi-strategies.html Get the Child Hospital Survey Download the Child Hospital Survey (ZIP, 4 MB)   The … the following guidance: CAHPS Survey Design and Administration   Translating CAHPS surveys into other

138. Development of the CAHPS American Indian Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/american-indian/about/Development-AI-Care-Survey.html
     April 01, 2018 - Survey followed the standard CAHPS process. … information needs, organizational structure, care delivery system, and past experiences with patient surveys … problems in terms of respondent comprehension. … Based on their findings, the CAHPS team made only a few modifications to the questionnaire, namely minimizing … Psychometric assessment of an experience with care survey for American Indians.

139. Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2024 User Database Report Part I (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2024-medical-office-database-report-rev.pdf
     January 01, 2024 - Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2024 User Database Report Part I SURVEYS … Surveys on Patient Safety Culture® (SOPS®) Medical Office Survey: 2024 User Database Report. … Distribution of the 2024 SOPS Medical Office Database by Respondent Characteristics Respondent Characteristics … Data Cleaning Each participating medical office submitted respondent-level survey data. … Content 2 Survey Administration Statistics 3 Medical Office Characteristics 4 Respondent Characteristics

140. Archived Announcements About CAHPS Surveys | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/news-and-events/news/archive/index.html
     June 01, 2024 - Advances in Survey Methodology: Summary of AHRQ CAHPS® Research Meeting (March 2019) In September 2018 … Enhancing the representativeness of CAHPS survey respondents. … These questions, called the  Patient Narrative Elicitation Protocol  (beta version), prompt survey respondents … the time frame for survey items in ambulatory CAHPS surveys from 12 months to 6 months. … The change would affect: All versions of the CG-CAHPS Surveys: 12-Month Survey.