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  1. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
    January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary CAHPS® 2018 Health Plan Survey Database … plan based on the 218 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey … cahpsdatabase.ahrq.gov/files/2018CAHPSHealthPlanChartbook.pdf For more information on the CAHPS Health Plan Survey … cahpsdatabase.ahrq.gov/HPSurveyGuidance.aspx https://www.ahrq.gov/index.html CAHPS® 2018 Health Plan Survey
  2. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
    March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Q&A Session “Strategies … for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores” A Webcast Presented by the AHRQ CAHPS … strategies used by two health plans to significantly improve their scores on the CAHPS Health Plan Survey … • Evaluation Survey • Please complete the evaluation survey. Your feedback is important to us.
  3. teamstepps.ahrq.gov/news/blog/ahrqviews/eliminate-diagnostic-errors.html
    August 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … training program designed specifically for diagnostic improvement; and a recent addition to AHRQ’s Surveys
  4. teamstepps.ahrq.gov/news/newsletters/e-newsletter/905.html
    March 01, 2024 - Data Submissions Begin June 3 for Survey on Patient Safety Culture® Hospital Database . … submission for AHRQ’s Surveys On Patient Safety Culture® (SOPS®) Hospital Database is open June 3–21 … item sets that were administered with the SOPS Hospital Survey. … and percentiles on the survey items and composite measures. … Access the survey and supporting materials and learn more about database submission.
  5. teamstepps.ahrq.gov/gam/summaries/domain-definitions/index.html
    July 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … These measures may consist of rates or mean scores from patient surveys. … These measures may consist of rates or mean scores from population surveys.
  6. teamstepps.ahrq.gov/research/findings/studies/index.html?page=1
    January 01, 2024 - Social Stigma (52) Stress (71) Stroke (162) Substance Abuse (299) Surgery (1108) Surveys … non-Hispanic White, non-Hispanic Black, Hispanic, and Asian) with an analytic sample of 4,015 Add Health respondents … This mixed-methods study was conducted from April 2018 through November 2019 using quantitative surveysSurveys were completed by 51 NH infection preventionists (IPs), and interviews were conducted with 13 … The authors found that among 12,053 parental respondents with infants born from April to December 2020
  7. teamstepps.ahrq.gov/patient-safety/settings/ambulatory/tools.html
    February 01, 2018 - Ambulatory Surgery Center (ASC) Survey on Patient Safety Culture is a survey in the suite of AHRQ Surveys … The survey, designed specifically for ASC staff, asks for opinions about the culture of patient safety … The survey can raise staff awareness about patient safety, assess the status of patient safety culture … The CAHPS ® Clinician & Group Survey  assesses patients' experiences with health care providers and … Survey results can be used to improve care and equip consumers with information to choose providers.
  8. teamstepps.ahrq.gov/sdoh/clas/index.html
    July 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … providers seeking to improve their performance in the domains of patient experience measured by CAHPS surveys
  9. teamstepps.ahrq.gov/research/findings/nhqrdr/nhqdr23/app-b.html
    December 01, 2023 - Survey were also modified due to the pandemic. … NEHRS = National Electronic Health Records Survey. … NIS = National Immunization Survey. NIS_ACM = National Immunization Survey-Adult COVID Module. … NIS_TEEN = National Immunization Survey for ages 13-17. … NSDUH = National Survey on Drug Use and Health.
  10. teamstepps.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
    November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Some practices obtain feedback by administering brief surveys.
  11. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
    March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Improving CG-CAHPS in … & Chief Experience Officer “Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey … best practices “win/wins” Silos and blaming Indicators chosen reflect work of the team Blaming the survey … leader buy-in and support  Physician partnership Lessons learned and take-home points  Know your survey
  12. teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.
  13. teamstepps.ahrq.gov/talkingquality/translate/compare/categorize.html
    December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … judgment-based approach is built into the standard technique for categorizing performance on CAHPS surveys … Effects of Survey Mode, Patient Mix, and Nonresponse on CAHPS Hospital Survey Scores. … Statistical and Practical Significance Criteria of Star Ratings for the New Jersey CAHPS Survey.
  14. teamstepps.ahrq.gov/patient-safety/resources/learning-lab/caregiver-nicu-long-desc.html
    April 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … measurement core also created a tool to assess the processes and teamwork during QI team meetings and a new survey … engagement core used an observational, mixed-methods design of field observations, interviews, and surveys … Development and testing of the Stakeholder Quality Improvement Perspectives Survey (SQuIPS) . … Development and testing of the Stakeholder Quality Improvement Perspectives Survey (SQuIPS) .
  15. teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
    August 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Providers: Event reporting system, morbidity and mortality forums, HSOPS surveys. … Internal environment: Electronic health record surveillance, peer reviews, event reviews, employee surveys
  16. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
    January 01, 2017 - informed consent practice in your hospital can help you track your progress (e.g., chart audits, surveys … , the Patient Survey). … • Coordinate initiative with accreditation surveys. … Timing of administration: The baseline survey should be administered to patients before an intervention … Timing of administration: The baseline survey should be administered to patients before an intervention
  17. teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-intro-methods-cx061721.pdf
    December 01, 2020 - , provider surveys, administrative data from facilities, medical records, registries, surveillance … Some survey designs, questionnaires, data collection methods, definitions, and data calculation methods … Survey (NHANES) • National Health Interview Survey (NHIS) • National HIV Surveillance System ( … NHSS) • National Hospital Ambulatory Medical Care Survey (NHAMCS) • National Immunization Survey … (HCAHPS) • CAHPS® Home Health Survey (HHCAHPS) • CAHPS® Hospice Survey • Hospital Inpatient
  18. teamstepps.ahrq.gov/talkingquality/translate/scores/combine-measures.html
    September 01, 2019 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … For example, all CAHPS surveys produce composite measures that represent a health care organization's … performance on two or more related survey questions.
  19. teamstepps.ahrq.gov/news/newsletters/e-newsletter/872.html
    July 01, 2023 - Survey Finds That Many Patients Take Antibiotics Without a Prescription . … Survey Finds That Many Patients Take Antibiotics Without a Prescription More than two-fifths of 564 … patients responding to a survey said they had taken antibiotics without a prescription, according to … The survey, conducted in 2020-21 at eight Texas healthcare facilities, found that 43.6 percent of respondentsRespondents reported obtaining antibiotics from friends or relatives (22.3 percent), purchasing them
  20. teamstepps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/burnout-in-primary-care.pdf
    February 01, 2023 - prevalence of sick days and other absences, and low ratings from staff on existing satisfaction or wellness surveys … Copenhagen Burnout Inventory (CBI) 31 overvie w • 19-item questionnaire to assess personal burnout … (Surveys for other audiences are also available. See “Specific Audiences. … • The PFI is part of the Stanford Model of Professional Fulfillment™ and related surveys to improve … Mini Z Survey https://www.professionalworklife.com/mini-z-survey. [Accessed October 15, 2022] 30.

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