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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
January 01, 2018 - 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary
CAHPS® 2018 Health Plan Survey Database … plan based on the 218 Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
Health Plan Survey … cahpsdatabase.ahrq.gov/files/2018CAHPSHealthPlanChartbook.pdf
For more information on the CAHPS Health Plan Survey … cahpsdatabase.ahrq.gov/HPSurveyGuidance.aspx
https://www.ahrq.gov/index.html
CAHPS® 2018 Health Plan Survey
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-closing-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Q&A Session
“Strategies … for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores”
A Webcast Presented by the AHRQ CAHPS … strategies used by
two health plans to significantly improve their
scores on the CAHPS Health Plan Survey … • Evaluation Survey
• Please complete the evaluation survey. Your feedback
is important to us.
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teamstepps.ahrq.gov/news/blog/ahrqviews/eliminate-diagnostic-errors.html
August 01, 2022 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … training program designed specifically for diagnostic improvement; and a recent addition to AHRQ’s Surveys
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teamstepps.ahrq.gov/news/newsletters/e-newsletter/905.html
March 01, 2024 - Data Submissions Begin June 3 for Survey on Patient Safety Culture® Hospital Database . … submission for AHRQ’s Surveys On Patient Safety Culture® (SOPS®) Hospital Database is open June 3–21 … item sets that were administered with the SOPS Hospital Survey. … and percentiles on the survey items and composite measures. … Access the survey and supporting materials and learn more about database submission.
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teamstepps.ahrq.gov/gam/summaries/domain-definitions/index.html
July 01, 2018 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … These measures may consist of rates or mean scores from patient surveys. … These measures may consist of rates or mean scores from population surveys.
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teamstepps.ahrq.gov/research/findings/studies/index.html?page=1
January 01, 2024 - Social Stigma
(52)
Stress
(71)
Stroke
(162)
Substance Abuse
(299)
Surgery
(1108)
Surveys … non-Hispanic White, non-Hispanic Black, Hispanic, and Asian) with an analytic sample of 4,015 Add Health respondents … This mixed-methods study was conducted from April 2018 through November 2019 using quantitative surveys … Surveys were completed by 51 NH infection preventionists (IPs), and interviews were conducted with 13 … The authors found that among 12,053 parental respondents with infants born from April to December 2020
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teamstepps.ahrq.gov/patient-safety/settings/ambulatory/tools.html
February 01, 2018 - Ambulatory Surgery Center (ASC) Survey on Patient Safety Culture is a survey in the suite of AHRQ Surveys … The survey, designed specifically for ASC staff, asks for opinions about the culture of patient safety … The survey can raise staff awareness about patient safety, assess the status of patient safety culture … The CAHPS ® Clinician & Group Survey assesses patients' experiences with health care providers and … Survey results can be used to improve care and equip consumers with information to choose providers.
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teamstepps.ahrq.gov/sdoh/clas/index.html
July 01, 2023 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … providers seeking to improve their performance in the domains of patient experience measured by CAHPS surveys
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teamstepps.ahrq.gov/research/findings/nhqrdr/nhqdr23/app-b.html
December 01, 2023 - Survey were also modified due to the pandemic. … NEHRS = National Electronic Health Records Survey. … NIS = National Immunization Survey.
NIS_ACM = National Immunization Survey-Adult COVID Module. … NIS_TEEN = National Immunization Survey for ages 13-17. … NSDUH = National Survey on Drug Use and Health.
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teamstepps.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Some practices obtain feedback by administering brief surveys.
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Improving CG-CAHPS in … &
Chief Experience Officer
“Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey … best practices “win/wins”
Silos and blaming Indicators chosen reflect work of the
team
Blaming the survey … leader buy-in and
support
Physician partnership
Lessons learned and take-home points
Know your survey
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teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.
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teamstepps.ahrq.gov/talkingquality/translate/compare/categorize.html
December 01, 2022 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … judgment-based approach is built into the standard technique for categorizing performance on CAHPS surveys … Effects of Survey Mode, Patient Mix, and Nonresponse on CAHPS Hospital Survey Scores. … Statistical and Practical Significance Criteria of Star Ratings for the New Jersey CAHPS Survey.
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teamstepps.ahrq.gov/patient-safety/resources/learning-lab/caregiver-nicu-long-desc.html
April 01, 2022 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … measurement core also created a tool to assess the processes and teamwork during QI team meetings and a new survey … engagement core used an observational, mixed-methods design of field observations, interviews, and surveys … Development and testing of the Stakeholder Quality Improvement Perspectives Survey (SQuIPS) . … Development and testing of the Stakeholder Quality Improvement Perspectives Survey (SQuIPS) .
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
August 01, 2022 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … Providers: Event reporting system, morbidity and mortality forums, HSOPS surveys. … Internal environment: Electronic health record surveillance, peer reviews, event reviews, employee surveys
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - informed consent practice in your hospital can help you track your progress (e.g., chart
audits, surveys … , the Patient Survey). … • Coordinate initiative with accreditation surveys. … Timing of administration: The baseline survey should be administered to patients
before an intervention … Timing of administration: The baseline survey should be administered to patients
before an intervention
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-intro-methods-cx061721.pdf
December 01, 2020 - , provider surveys, administrative data from
facilities, medical records, registries, surveillance … Some survey designs, questionnaires, data collection methods, definitions, and data
calculation methods … Survey (NHANES)
• National Health Interview Survey (NHIS)
• National HIV Surveillance System ( … NHSS)
• National Hospital Ambulatory Medical Care Survey (NHAMCS)
• National Immunization Survey … (HCAHPS)
• CAHPS® Home Health Survey (HHCAHPS)
• CAHPS® Hospice Survey
• Hospital Inpatient
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teamstepps.ahrq.gov/talkingquality/translate/scores/combine-measures.html
September 01, 2019 - All-Payer Claims Database
Healthcare Cost and Utilization Project (HCUP)
Medical Expenditure Panel Survey … For example, all CAHPS surveys produce composite measures that represent a health care organization's … performance on two or more related survey questions.
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teamstepps.ahrq.gov/news/newsletters/e-newsletter/872.html
July 01, 2023 - Survey Finds That Many Patients Take Antibiotics Without a Prescription . … Survey Finds That Many Patients Take Antibiotics Without a Prescription
More than two-fifths of 564 … patients responding to a survey said they had taken antibiotics without a prescription, according to … The survey, conducted in 2020-21 at eight Texas healthcare facilities, found that 43.6 percent of respondents … Respondents reported obtaining antibiotics from friends or relatives (22.3 percent), purchasing them
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/burnout-in-primary-care.pdf
February 01, 2023 - prevalence of sick days and other absences, and low ratings from staff on existing
satisfaction or wellness surveys … Copenhagen Burnout Inventory (CBI) 31
overvie w
• 19-item questionnaire to assess personal
burnout … (Surveys
for other audiences are also available. See
“Specific Audiences. … • The PFI is part of the Stanford Model of
Professional Fulfillment™ and related surveys
to improve … Mini Z Survey https://www.professionalworklife.com/mini-z-survey. [Accessed October 15, 2022]
30.