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181. Data Entry and Analysis Tools | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/sops/resources/data-entry-analysis-tools.html
     September 01, 2022 - More topics in this section SOPS® About SOPS SOPS Surveys … Data Entry and Analysis Tools Improvement Resource Lists Impact Case Studies on SOPS Surveys … You can either manually enter your survey data or copy or paste values from your web survey output into … You can also export your survey data. … There is a tool for each of the SOPS surveys and supplemental item sets.

182. AHRQ’s National Advisory Council Identifies Priority Areas for Quality Improvement | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/news/newsletters/e-newsletter/844.html
     December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Register for Jan. 11 Webcast on AHRQ’s Consumer Assessment of Healthcare Providers and Systems Surveys … how they build on current research in survey development and administration, and discuss how healthcare … organizations use survey results to improve patient experience. … ET on AHRQ’s new Surveys on Patient Safety Culture ™ (SOPS®) Workplace Safety Supplemental Item Set

183. Improving Value and Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental Item Sets (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
     May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … Suggestions for resources you would like added to the list, questions about the survey, or requests … /value-efficiency.html https://www.ahrq.gov/sops/surveys/hospital/index.html https://www.ahrq.gov/sops … /surveys/medical-office/index.html mailto:SafetyCultureSurveys@westat.com SOPS Value and Efficiency … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys 3.

184. University of Georgia Health Center Relies on AHRQ Survey to Assess Culture of Safety and Quality | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/news/newsroom/case-studies/202303.html
     October 01, 2023 - More than 130 UHC employees participated in the 2021 Medical Office SOPS survey, 58 percent of whom had … All survey participants were asked to provide an overall patient safety rating for their area and to … To address concerns from 67 percent of the respondents who stated that it was difficult to voice concerns … Case Studies Impact Case Study Identifier: 2023-03 AHRQ Product(s): Surveys … Education: Curriculum, Medical Errors, Outcomes, Patient Safety, Quality of Care, Surveys

185. Improving Health Information Technology (IT) Patient Safety: A Resource List for Users of the AHRQ Health Information Technology Supplemental Item Set (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/patient-safety-technology-resources.pdf
     May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … AHRQ) Health Information Technology (IT) Patient Safety Supplemental Item Set for the SOPS Hospital Survey … Suggestions for resources you would like added to the list, questions about the survey, or requests … /hospital/supplemental-items/health-it.html https://www.ahrq.gov/sops/surveys/hospital/index.html https … ://www.ahrq.gov/sops/surveys/hospital/index.html mailto:SafetyCultureSurveys@westat.com SOPS Health

186. SOPS Improvement Resource Lists | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/sops/resources/improvement-resourcelist.html
     July 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … More topics in this section SOPS® About SOPS SOPS Surveys … Data Entry and Analysis Tools Improvement Resource Lists Impact Case Studies on SOPS Surveys … Resource Lists for SOPS Surveys: Hospital Version 2.0  (PDF, 551 KB) Hospital Version 1.0 (PDF,

187. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
     October 01, 2018 - It’s a structured series of open-ended questions and it is intended to prompt respondents to tell their … they’re volunteers and they are not thought through the way a structured set of questions invites a respondent … And they collect the surveys; they interpret the surveys for those that are Spanish and Chinese. … So we took this baseline survey and we will be doing a post survey after, but the next step is to roll … and the percentage of those respondents who are going onto answer the open ended questions?

188. Patient Safety Awareness Week 2024 | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/patient-safety/news-events/psaw-2024/index.html
     March 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … This year, AHRQ features the launch of TeamSTEPPS 3.0, the latest in teamwork optimization; the Surveys … Surveys on Patient Safety Culture Program AHRQ's Surveys on Patient Safety Culture (SOPS) Program … Supplemental item sets can be added to the SOPS Hospital and Nursing Home Surveys to assess workplace

189. CAHPS Clinician & Group Survey Comparison (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
     July 27, 2021 - CAHPS Clinician & Group Survey Comparison CAHPS Clinician & Group Survey Differences Page 1 … CAHPS Clinician & Group Survey: Differences between the core items in 3.0, 3.1, and Visit 4.0 (beta … Please think of that person as you answer the survey. 2. … The questions in this survey will refer to the provider named in Question 1 as “this provider.” … Please think of this provider as you answer the survey. 2.

190. CAHPS Patient Narrative Item Sets (webcast) | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/news-and-events/events/webinar-111621.html
     December 01, 2021 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … They also previewed Narrative Item Sets in development for the CAHPS Health Plan Survey and the Child … HCAHPS Survey. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

191. Improving Workplace Safety in Hospitals: A Resource List for Users of the AHRQ Workplace Safety Supplemental Item Set (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/workplace-safety-resources.pdf
     May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … Healthcare Research and Quality (AHRQ) Workplace Safety Supplemental Item Set for the SOPS Hospital Survey … Suggestions for resources you would like added to the list, questions about the survey, or requests … /hospital/supplemental-items/workplace-safety.html https://www.ahrq.gov/sops/surveys/hospital/index.html … This brief questionnaire can be used to examine the number and nature of patient handling injuries in

192. SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - English (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/value-efficiency-supplemental-item-english.pdf
     March 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - English SOPS … ® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey Language: English … • Purpose: This supplemental item set was designed for use with the core SOPS® Medical Office Survey … o No reordering of survey items. … www.ahrq.gov/sops/databases/medical-office/index.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys

193. SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/value-efficiency-supplemental-item-spanish.pdf
     March 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish SOPS … ® Value and Efficiency Supplemental Items for the SOPS Medical Office Survey Language: Spanish • Purpose … : This supplemental item set was designed for use with the core SOPS® Medical Office Survey to help … item text and response options. o No reordering of survey items … www.ahrq.gov/sops/databases/medical-office/index.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys

194. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Also, an NCQA-approved external survey organization must administer the CAHPS survey when it is part … CAHPS ® Health Plan Survey CAHPS refers to a family of standardized surveys that can be used to gather … The surveys are developed and supported by a consortium of researchers with funding from the Agency for … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences … For more information about the survey, visit the CAHPS website .

195. The Power of Patient Stories for Improving the Patient Experience (Webcast) | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/news-and-events/events/webinar-051222.html
     June 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … narratives can provide about patients’ experiences with care that cannot be captured via closed-ended survey … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

196. Medical Expenditure Panel Survey (MEPS) | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/data/meps.html
     March 01, 2023 - Annual surveys of individuals and families, as well as their health care providers, provide data on health … MEPS is a set of large-scale surveys of families and individuals and their medical providers, and employers … The MEPS Household Component (MEPS-HC)  survey collects information from families and individuals that … The MEPS Medical Provider Component (MEPS-MPC)  survey collects information from providers of medical … The MEPS Insurance Component (MEPS-IC)  survey collects information from employers in the private sector

197. AHRQ Data Tools | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cpi/about/otherwebsites/data-tools/index.html
     August 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … provides a consolidated and consistent experience for flexibly exploring the data from several AHRQ surveys … Components The AHRQ Data Tools website provides tools for the following AHRQ surveys and associated … databases: Medical Expenditures Panel Survey (MEPS) Household Component (MEPS-HC) Insurance Component … ) Clinicians and Groups Survey (CG-CAHPS)     National Healthcare Quality and Disparities Reports

198. Diagnostic Safety Resource List (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-resources.pdf
     May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … Healthcare Research and Quality (AHRQ) Diagnostic Safety Supplemental Item Set for the SOPS Medical Office Survey … Suggestions for resources you would like added to the list, questions about the survey, or requests … for the Agency for Healthcare Research and Quality Updated May 2023 https://www.ahrq.gov/sops/surveys … /medical-office/supplemental-items/diagnostic-safety.html https://www.ahrq.gov/sops/surveys/medical-office

199. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
     January 01, 2023 - CAHPS Child Hospital Survey Database 2023 Chartbook 5 Highlights of Respondent Characteristics … Level of Results Child HCAHPS Survey Database results are calculated at the respondent level only. … A respondent is defined as an individual who has completed or partially completed a Child HCAHPS Survey … Respondent-level survey results are calculated across all respondents in the Database, ignoring their … Database 2023 Chartbook C-1 https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance

200. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
     February 01, 2020 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … and business outcomes, make a compelling case for improving patient experience as measured by CAHPS surveys … These surveys are conducted annually with results reported publicly on the Medicare Plan Finder website … Examining the role of patient experience surveys in measuring health care quality. … The use of patient satisfaction surveys and alternate coding procedures to predict malpractice risk.