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121. Improving Patient Experience | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/quality-improvement/index.html
     October 01, 2023 - Learn more: Using CAHPS Clinician & Group Survey Data . Using CAHPS Health Plan Survey Data . … Analyze the results of CAHPS surveys to identify strengths and weaknesses. … In 2020, these researchers joined with other subject matter experts and survey stakeholders at AHRQ's … Strategies for Improving CAHPS Health Plan Survey Scores . … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores .

122. SOPS Databases | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/sops/databases/index.html
     September 01, 2023 - on Patient Safety Culture™ (SOPS ® ) Databases as central repositories for survey data from each of … the SOPS surveys and SOPS supplemental item sets. … Participation in the SOPS Databases is free and open to users of the surveys to voluntarily submit their … Select the survey name below for detailed information about participating in each of the SOPS databases … SOPS Survey 2023 2024 Ambulatory Surgery Center June 1-22   Medical Office Diagnostic

123. CAHPS Health Plan Survey Child Medicaid Survey 5.1 (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
     October 01, 2020 - CAHPS Health Plan Survey Child Medicaid Survey 5.1 CAHPS Health Plan Survey Version: Child Medicaid … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/hp/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys- guidance/item-sets … /hp/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html

124. Survey on Patient Safety (facility version) (doc file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
     November 15, 2019 - Survey on Patient Safety (facility version) Survey on Patient Safety Instructions This survey asks for … SECTION A: Your Work Area/Unit In this survey, think of your work area as the unit, department, or clinical … reports or more SECTION H: Background Information This information will help in the analysis of the survey … THANK YOU FOR COMPLETING THIS SURVEY. 1 5

125. Resource List - AHRQ Nursing Home Survey (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
     April 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … CAHPS® Nursing Home Surveys https://cahps.ahrq.gov/surveys-guidance/nh/index.html The CAHPS program … instruments: an in-person questionnaire for long-term residents, a mail questionnaire for recently … discharged short-stay residents, and a questionnaire for residents’ family members. 7. … CAHPS® Nursing Home Surveys 7.

126. Understanding CAHPS® Surveys: A Primer for New Users Infographic (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
     February 01, 2019 - Understanding CAHPS® Surveys: A Primer for New Users Infographic Understanding CAHPS® Surveys: A Primer … timely appointments Coordinated care from doctors and nurses Easy access to information CAHPS Surveys … with Health Plans Health Plans Dental Plans Home and Community- Based Services Use of CAHPS Surveys … Certification and recognition Value-based purchasing Health services research Resources to Support Survey … Users CAHPS Ambulatory Care Improvement Guide Free technical assistance Web site: Surveys,

127. Elements of an Evaluation Plan | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/talkingquality/assess/evaluation-plan.html
     January 01, 2023 - For example, you might use a single community survey to address questions about whether your audience … Surveys may be administered by mail, by telephone, in person, or over the Web. … What's needed for surveys? … One or two interviewers ask the key informants a set of "open-ended" questions that permit respondents … of these transcripts are used to identify themes, patterns, and variations across different kinds of respondents

128. Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part II: Appendixes (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
     September 01, 2019 - Surveys on Patient Safety Culture™ and SOPS™ are trademarks of AHRQ. … There are more staff position and unit/work area categories in HSOPS 2.0, so fewer respondents have … To administer surveys to a sample of providers and staff, refer to Table B-1, which shows the minimum … version is complete, simultaneous administration of the surveys can begin. … For further information about how to administer the surveys and analyze the data, refer to the AHRQ

129. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
     March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Strategies for Improving … CAHPS Clinician & Group (CG-CAHPS) Survey Scores A Webcast Presented by the AHRQ CAHPS User Network … Facility Surveys Hospital In-Center Hemodialysis Nursing Home Ambulatory Care Surveys Clinician … MA (Moderator) 12 www.cahps.ahrq.gov Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey … Scores CAHPS Webcast Series CAHPS Family of Surveys Facility Surveys Ambulatory Care Surveys Our

130. CAHPS Narrative Item Set for the Clinician & Group Survey (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
     June 01, 2021 - CAHPS Narrative Item Set for the Clinician & Group Survey Narrative Item Set for the Clinician … & Group Survey Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys provide a … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment … Learn more about the CAHPS Narrative Item Set for the Clinician & Group Survey: https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/ elicitation/index.html AHRQ Pub.

131. Resource List - AHRQ Medical Office Survey (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medoffice-resourcelist.pdf
     April 01, 2023 - Resource List - AHRQ Medical Office Survey SOPS Medical Office Survey Resource List 1 Improving Patient … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … CAHPS® Surveys https://www.cahps.ahrq.gov/surveys-guidance/index.html The Consumer Assessment of Healthcare … This website provides information on the CAHPS® surveys, including the questionnaire and administration … CAHPS® Surveys 3. Institute for Patient- and Family-Centered Care 4.

132. CAHPS Announcements | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/news-and-events/news/index.html
     February 01, 2024 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … response rates and the representativeness of survey data, particularly for those surveys required by … Speakers discussed ways to increase participation in CAHPS surveys, as well as current experiments to … This meeting explored how data from CAHPS surveys and other patient experience information can improve

133. Hospital Survey on Patient Safety Culture Version 2.0: Composites and Items (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
     August 01, 2019 - Hospital Survey on Patient Safety Culture Version 2.0: Composites and Items SOPSTM Hospital Survey … , and preparing and analyzing data, and producing reports, please read the Hospital Survey Version … This document is NOT the formatted survey for administration. … To view the formatted survey, refer to the SOPS Hospital Survey Version 2.0. … The item’s survey location is shown to the left of each item.

134. Medical Expenditure Panel Survey (MEPS) | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cpi/about/otherwebsites/meps.ahrq.gov/index.html
     August 01, 2013 - set of large-scale surveys of families and individuals, their medical providers (doctors, hospitals, … Agency for Healthcare Research and Quality (AHRQ) Components MEPS is a family of three interrelated surveys … Settings MEPS surveys the civilian noninstitutionalized U.S. population. … Information Gathered in the Surveys MEPS-HC gathers data on individuals’ health status, health conditions … MEPS-MPC gathers information on MEPS-HC respondents’ medical expenditures, sources of payment, medical

135. Participating in the SOPS Community Pharmacy Survey Database | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/sops/databases/pharmacy/submission.html
     November 01, 2023 - More topics in this section SOPS® About SOPS SOPS Surveys … the Community Pharmacy Database Ambulatory Surgery Center Research Datasets for SOPS Surveys … aggregated results for all participating community pharmacies as well as results by community pharmacy and respondent … Respondent-level survey data following the appropriate data file specifications for each pharmacy site … provides overall findings and results by ambulatory surgery center characteristics and staff respondent

136. Narrative Items for the CAHPS Clinician & Group Visit Survey 4.0 (beta) | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
     July 01, 2021 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … Learn about the Clinician & Group Visit Survey 4.0 (beta) . … the survey. … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html

137. SOPS Audio Podcasts | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/sops/events/podcasts.html
     May 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Contact SOPS SOPS Audio Podcasts Improving Response Rates on the AHRQ Surveys … on Patient Safety Culture Listen to brief audio interviews and messages about using the AHRQ Surveys … Information Summary This podcast will provide you with information on tips and tools to increase your survey … , Gloucester, Virginia Additional Information Tip Sheet: Improving Response Rates on the AHRQ Surveys

138. Resource List - AHRQ Hospital Survey (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-v2-resourcelist.pdf
     April 01, 2023 - Resource List - AHRQ Hospital Survey SOPS Hospital Survey Version 2.0 Resource List 1 Improving Patient … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … for the Agency for Healthcare Research and Quality Updated April 2023 https://www.ahrq.gov/sops/surveys … The tools include surveys to fill out before and after a patient’s stay as well as specific resources … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys

139. 2023 CAHPS Health Plan Survey Database Chartbook (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
     January 01, 2023 - Respondent Characteristics Highlights 2023 Adult Medicaid Number of Survey Respondents by State … Respondent Characteristics Highlights 2023 Child Medicaid Number of Survey Respondents by State … Respondent Characteristics Highlights 2023 CHIP Number of Survey Respondents by State CAHPS Health … Respondent-level survey results are calculated across all respondents in the Database, ignoring their … Demographic Characteristics Appendix C Respondent Utilization Data Appendix D Survey Respondents

140. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
     April 01, 2023 - Resource List - AHRQ Ambulatory Surgery Center Survey SOPS Ambulatory Surgery Center Survey Resource … Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … for the Agency for Healthcare Research and Quality Updated April 2023 https://www.ahrq.gov/sops/surveys … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys