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461. Improving Your Laboratory Testing Process Toolkit (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
     December 01, 2017 - o If a respondent fails to indicate a frequency or harm score, substitute a ‘Don’t know/Not applicable … Date Survey No. … box of the column when the response selected was 1, 2, or 3. more than half the number of completed surveys … Highlight those items where the number of checked boxes is more than half the number of completed surveys … • We recommend you collect at least 15-20 surveys to look for patterns in responses.

462. AHRQ Transforming Primary Care Grants | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/ncepcr/research-transform-primary-care/transform/tpcbib/index.html
     May 01, 2015 - included analyses of data collected from archival documents, operational reports, claims, chart audits, surveys … Data from surveys with clinic leaders and administrative records revealed that overall, these clinics … The lead physicians from 108 of the first PCMHs certified in Minnesota completed surveys about changes … The surveys included the Change Process Capability Questionnaire and the Physician Practice Connections … Results from these surveys showed that at least 80 percent of the clinics reported having 15 of the 18

463. AHRQ Views: A Unique Effort To Advance Care for People Living With Long COVID | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/news/newsletters/e-newsletter/905.html
     March 01, 2024 - Data Submissions Begin June 3 for Survey on Patient Safety Culture® Hospital Database . … submission for AHRQ’s Surveys On Patient Safety Culture® (SOPS®) Hospital Database is open June 3–21 … item sets that were administered with the SOPS Hospital Survey. … and percentiles on the survey items and composite measures. … Access the survey and supporting materials and learn more about database submission.

464. Human Resources Issues (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
     January 01, 2011 - HR frequently can institute a system of “360 surveys” that provide executives and leaders at all levels … can also access other quality improvement resources, such as case studies detailing the use of CAHPS survey … for joining us and we look forward to bringing you more stories and experiences from users of CAHPS surveys

465. NQMC Measure Domain Definitions | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/gam/summaries/domain-definitions/index.html
     July 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … These measures may consist of rates or mean scores from patient surveys. … These measures may consist of rates or mean scores from population surveys.

466. Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/research/findings/studies/index.html?page=1
     January 01, 2024 - Social Stigma (52) Stress (71) Stroke (162) Substance Abuse (299) Surgery (1108) Surveys … non-Hispanic White, non-Hispanic Black, Hispanic, and Asian) with an analytic sample of 4,015 Add Health respondents … This mixed-methods study was conducted from April 2018 through November 2019 using quantitative surveys … Surveys were completed by 51 NH infection preventionists (IPs), and interviews were conducted with 13 … The authors found that among 12,053 parental respondents with infants born from April to December 2020

467. Ambulatory Care | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/settings/ambulatory/tools.html
     February 01, 2018 - Ambulatory Surgery Center (ASC) Survey on Patient Safety Culture is a survey in the suite of AHRQ Surveys … The survey, designed specifically for ASC staff, asks for opinions about the culture of patient safety … The survey can raise staff awareness about patient safety, assess the status of patient safety culture … The CAHPS ® Clinician & Group Survey  assesses patients' experiences with health care providers and … Survey results can be used to improve care and equip consumers with information to choose providers.

468. Culturally and Linguistically Appropriate Services | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/sdoh/clas/index.html
     July 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … providers seeking to improve their performance in the domains of patient experience measured by CAHPS surveys

469. Strategies for Improving Patient Experience with Ambulatory Care: Open Access Scheduling for Routine and Urgent Appointments (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-section-6a.pdf
     July 27, 2017 - Problem Most patients that they always or usually received care as soon as they needed it, but some respondents … Table 6A-1 shows aggregated results from surveys fielded in 2016. Table 6A-1. … How often respondents got needed care: Percent answering never or sometimes Question 2016 Adult … 6- Month Survey 3.0 2016 Child 6- Month Survey 3.0 2016 Adult 12/6- Month Survey 2.0 Getting … have made measurable progress, including a statistically significant increase in the percentage of respondents

470. 2023 National Healthcare Quality and Disparities Report | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/research/findings/nhqrdr/nhqdr23/app-b.html
     December 01, 2023 - Survey were also modified due to the pandemic. … NEHRS = National Electronic Health Records Survey. … NIS = National Immunization Survey. NIS_ACM = National Immunization Survey-Adult COVID Module. … NIS_TEEN = National Immunization Survey for ages 13-17. … NSDUH = National Survey on Drug Use and Health.

471. HHS Announces Nov. 14 Listening Session on Protecting the Safety of Patients and Healthcare Workers | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/news/newsletters/e-newsletter/836.html
     October 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #544, Number and Percentage of the … The AHRQ Data Tools provide comparative data from selected CAHPS surveys, including top box scores, percentiles … The CAHPS Analysis Program is written for SAS (version 6.0 or later) that allows survey users to conduct … The “Your CAHPS Survey” tool enables users to assemble a customized survey instrument to meet their needs

472. Key Driver 5: Engage with Patients and Families in Evidence-Based Care and Quality Improvement | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
     November 01, 2018 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Some practices obtain feedback by administering brief surveys.

473. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
     April 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.

474. Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/research/findings/studies/index.html?page=2
     January 01, 2024 - Social Stigma (52) Stress (71) Stroke (162) Substance Abuse (299) Surgery (1110) Surveys … This mixed-methods study was conducted from April 2018 through November 2019 using quantitative surveys … Surveys were completed by 51 NH infection preventionists (IPs), and interviews were conducted with 13 … The authors created a web-based survey to assess COVID-19 experiences, self-reported mental health, and … The authors found that among 12,053 parental respondents with infants born from April to December 2020

475. Categorizing High and Low Performance in Quality Reports | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/translate/compare/categorize.html
     December 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … judgment-based approach is built into the standard technique for categorizing performance on CAHPS surveys … Effects of Survey Mode, Patient Mix, and Nonresponse on CAHPS Hospital Survey Scores. … Statistical and Practical Significance Criteria of Star Ratings for the New Jersey CAHPS Survey.

476. Caregiver Innovations to Reduce Harm in Neonatal Intensive Care | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/resources/learning-lab/caregiver-nicu-long-desc.html
     April 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … measurement core also created a tool to assess the processes and teamwork during QI team meetings and a new survey … engagement core used an observational, mixed-methods design of field observations, interviews, and surveys … Development and testing of the Stakeholder Quality Improvement Perspectives Survey (SQuIPS) . … Development and testing of the Stakeholder Quality Improvement Perspectives Survey (SQuIPS) .

477. Module 4: Event Reporting, Event Investigation and Analysis | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes4.html
     August 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Providers: Event reporting system, morbidity and mortality forums, HSOPS surveys. … Internal environment: Electronic health record surveillance, peer reviews, event reviews, employee surveys

478. Implementation Guide for AHRQ's Making Informed Consent an Informed Choice - Training Modules (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
     January 01, 2017 - informed consent practice in your hospital can help you track your progress (e.g., chart audits, surveys … , the Patient Survey). … • Coordinate initiative with accreditation surveys. … Timing of administration: The baseline survey should be administered to patients before an intervention … Timing of administration: The baseline survey should be administered to patients before an intervention

479. 2019 National Healthcare Quality and Disparities Report Introduction and Methods (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-intro-methods-cx061721.pdf
     December 01, 2020 - , provider surveys, administrative data from facilities, medical records, registries, surveillance … Some survey designs, questionnaires, data collection methods, definitions, and data calculation methods … Survey (NHANES) • National Health Interview Survey (NHIS) • National HIV Surveillance System ( … NHSS) • National Hospital Ambulatory Medical Care Survey (NHAMCS) • National Immunization Survey … (HCAHPS) • CAHPS® Home Health Survey (HHCAHPS) • CAHPS® Hospice Survey • Hospital Inpatient

480. Combining Healthcare Quality Measures Into Composites or Summary Scores | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/translate/scores/combine-measures.html
     September 01, 2019 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … For example, all CAHPS surveys produce composite measures that represent a health care organization's … performance on two or more related survey questions.