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361. Provide Intermediaries To Help Consumers Use Quality Information | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/talkingquality/explain/support/provide-access.html
     January 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … National surveys conducted since 1996 have consistently found that consumers are most likely to rely … on the advice of their doctors, friends, and family when choosing health plans and providers. 1 Surveys

362. 2019 CAHPS Health Plan Survey Database Chartbook Executive Summary (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook_infographic.pdf
     January 01, 2019 - 2019 CAHPS Health Plan Survey Database Chartbook Executive Summary CAHPS® 2019 Health Plan Survey Database … plan based on the 2019 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey … Medicare Enrollees Highest Scoring Measure 80 percent of CHIP respondents indicated t hat the … Lowest Scoring Measure 56 percent of Adult Medicaid respondents ind icated that they cou ld always … cahpsdatabase.ahrq.gov/files/2019CAHPSHealthPlanChartbook.pdf For more information on the CAHPS Health Plan Survey

363. First-of-Its-Kind Study Examines Disparities in Healthcare Costs and Outcomes of Cigarette Smoking in the United States | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/news/newsletters/e-newsletter/893.html
     December 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #553,  Trends in Health Insurance at … Register for Jan. 11 Webinar on Improving Consumer Assessment of Healthcare Providers and Systems Survey … and representativeness for AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys … Speakers will discuss ways to increase participation in CAHPS surveys, as well as current experiments

364. Hospital Survey on Patient Safety (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.pdf
     December 22, 2017 - Hospital Survey on Patient Safety SOPS TM Hospital Survey Version: 1.0 Language: English Note … , and preparing and analyzing data, and producing reports, please read the Survey User’s Guide … • To participate in the AHRQ Hospital Survey on Patient Safety Culture Comparative Database, the survey … o No reordering of survey items. … THANK YOU FOR COMPLETING THIS SURVEY. hospsurvcover.pdf SOPSTM Hospital Survey

365. Hospital Survey on Patient Safety (doc file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalscanform.doc
     June 09, 2016 - Hospital Survey on Patient Safety SOPSTM Hospital Survey Version: 1.0 Language: English Note · For … , and preparing and analyzing data, and producing reports, please read the Survey User’s Guide … . · No reordering of survey items. · Questions added only at the end of the survey after Section G, before … Hospital Survey on Patient Safety Instructions This survey asks for your opinions about patient safety … THANK YOU FOR COMPLETING THIS SURVEY. 5

366. EvidenceNOW: Practice Survey Codebook, Baseline | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/evidencenow/projects/heart-health/research-results/research/survey-codebook-baseline.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Advancing Heart Health Research and Results Results EvidenceNOW: Practice Survey … Codebook, Baseline Oregon Cooperative Resource: Practice Survey Code Book: Change Process … Capability Questionnaire (CPCQ) (PDF, 504 KB, 7 pages) This code book was used by the national evaluators … for the Change Process Capability Questionnaire (CPCQ) measures set.

367. Strategy 6C: OpenNotes | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6c-opennotes.html
     March 01, 2020 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts

368. Center for Quality Improvement and Patient Safety (CQuIPS) | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cpi/centers/cquips/index.html
     June 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Disparities Report Program Consumer Assessment of Healthcare Providers and Systems (CAHPS) Program Surveys

369. Ten Attributes of Health Literate Health Care Organizations | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/health-literacy/publications/ten-attributes.html
     January 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … AHRQ resources that can help health systems with Attribute #2 include: CAHPS ® surveys of patient … Quality Plan (includes Primary Care Health Literacy Assessment ) Guidelines for Translating CAHPS Surveys

370. CUSP Toolkit, The Role of the Nurse Manager, Facilitator Notes | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/hai/cusp/modules/nursing/nursing-notes.html
     December 01, 2012 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Tactics: Customer/Patient Focus Say: Customer or patient satisfaction feedback, obtained using surveys … Once the feedback is reviewed, nurse managers share the information obtained from the surveys with the … These surveys provide a standardized approach for reviewing patient feedback and permits benchmarking … Using these surveys, nurse managers can influence the quality of care that their staff members deliver

371. Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Healthcare (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-072221.pdf
     November 19, 2021 - • Diagnostic Safety Supplemental Item Set for Medical Office Survey on Patient Safety Culture has … https://grants.nih.gov/grants/guide/pa-files/PA-21-266.html https://www.ahrq.gov/sops/surveys/medical-office

372. Strategy 6H: Tools To Help Patients Communicate Their Needs | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
     April 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … The basic idea is that, prior to a visit, each patient completes a questionnaire that asks about perceptions

373. Strategy 6E: Rapid Referral Programs | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6g-rapid-referral.html
     April 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Comparative Data: Health Plans, Adult Medicaid Survey 5.0, 2014.

374. SOPS Community Pharmacy Survey Items and Composites (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
     June 19, 2018 - SOPS Community Pharmacy Survey Items and Composites SOPSTM Community Pharmacy Survey Items and Composites … • To view the formatted questionnaire, see the Community Pharmacy Survey. • To participate in the AHRQ … Community Pharmacy Survey on Patient Safety Culture Database, the survey must have been administered … o No reordering of survey items. … The item’s survey location is shown to the left of each item.

375. EvidenceNOW: Northwest Cooperative | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/evidencenow/projects/heart-health/about/cooperatives/northwest.html
     March 01, 2021 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Evaluation Staff member surveys and practice surveys are administered at three points in time, and

376. An Update on the CAHPS Patient Narrative Item Sets - Martino (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
     June 01, 2021 - Patient Narrative Item Sets - Martino UPDATED NARRATIVE ITEM SETS FOR THE CAHPS CLINICIAN & GROUP SURVEY … provider and how you get along. 11 Beta Version of the CG-CAHPS Narrative Item Set for the Visit 4.0 Survey … what, when and where of the event as well as how the experience felt to the patient Percentage of Respondents … Income Lower Income Middle Income Lower Income NEP Sites Control SitesNIS Sites Sample size (# of surveys … Perceived Quality Any Office Staff 17 UPDATED NARRATIVE ITEM SETS FOR THE CAHPS CLINICIAN & GROUP SURVEY

377. 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_chartbook_infographic.pdf
     January 01, 2020 - 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary 2020 Health Plan Survey Database … plan based on the 2020 Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey … Highest Scoring Measure How Well Doctors Communicate 82 percent of CHIP respondents indicated … Lowest Scoring Measure Getting Needed Care 55 percent of Adult Medicaid respondents indicated that … cahpsdatabase.ahrq.gov/files/2020CAHPSHealthPlanChartbook.pdf For more information on the CAHPS Health Plan Survey

378. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/news/newsroom/case-studies/index.html?page=7
     January 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Precautions Toolkit (19) HISPC (1) Hospital Disaster Drills Evaluation Tool (1) Hospital Survey … (MEPS) (17) Medical Office Survey on Patient Safety (2) Medication-Assisted Treatment for Opioid … Simulation Dictionary (1) State Snapshots (1) Staying Active and Healthy With Blood Thinners (8) Surveys … Respiratory Conditions (5) Rural Health (6) Safety Net (2) Screening (4) Simulation (1) Surveys

379. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/news/newsroom/case-studies/index.html?page=6
     August 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Precautions Toolkit (19) HISPC (1) Hospital Disaster Drills Evaluation Tool (1) Hospital Survey … (MEPS) (17) Medical Office Survey on Patient Safety (2) Medication-Assisted Treatment for Opioid … Simulation Dictionary (1) State Snapshots (1) Staying Active and Healthy With Blood Thinners (8) Surveys … Respiratory Conditions (5) Rural Health (6) Safety Net (2) Screening (4) Simulation (1) Surveys

380. AHRQ Tools To Reduce Hospital-Acquired Conditions | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/hai/hac/tools.html
     March 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … healthcare-associated infections : Core Comprehensive Unit-based Safety Program Toolkit TeamSTEPPS ® Surveys