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301. AHRQ Signals Intent To Fund Clinics To Improve Care for People With Long COVID | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/news/newsletters/e-newsletter/852.html
     February 01, 2023 - Studies Highlight Patient Experience Survey Best Practices and Their Use Among Patient-Centered Medical … Homes Two recent AHRQ-funded publications provide new insights into the use of patient experience surveys … combines web-based contact such as email with phone or mail follow-up can increase patient experience surveys … The review also found that phone surveys significantly improved responses among historically underrepresented … chose to change the specific survey they use over time.

302. System-Affiliated Rural Hospitals Not Necessarily Immune From Risk of Closure | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/news/newsletters/e-newsletter/825.html
     August 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … (Source: AHRQ, Medical Expenditure Panel Survey Statistical Brief #542, Any Use and “Frequent Use” of … discuss how AHRQ’s Consumer Assessment of Healthcare Providers and Systems and other patient experience surveys … users and data analysts in using patient experience surveys to identify and address disparities; and … optimizing the use of patient experience surveys to achieve greater equity in healthcare.

303. CAHPS Elicitation Protocol Webcast (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-closing.pdf
     January 01, 2017 - • Complete the evaluation survey at the end of the webcast. … • Contact us with any questions. 55 http://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance

304. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
     December 01, 2022 - MEPS comprises three component surveys: the Household Component (HC), the Medical Provider Component … and Preventive Care section, the Diabetes Care Survey (DCS) and the supplemental surveys. … in 2000 to an interviewer-administered questionnaire starting in 2001. … comparable measures of disability to use with existing data of surveys included in the NHQDR. … variables used in the 2019 NHQDR and forward were defined by following the methodology of the American Community

305. Register Now: April 25 Webinar Will Launch HHS Series on National Action Alliance To Advance Patient Safety | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/news/newsletters/e-newsletter/858.html
     April 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Register Now for April 27 Webinar on Surveys on Patient Safety Culture™ Ambulatory Surgery Center Survey … Register Now for April 27 Webinar on Surveys on Patient Safety Culture™ Ambulatory Surgery Center Survey … ET on AHRQ’s Surveys on Patient Safety Culture™ (SOPS®) Ambulatory Surgery Center (ASC) Survey. … Speakers will provide background on the ASC Survey, including a review of the SOPS ASC program, survey

306. Improving the Quality of In-Center Hemodialysis Care | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/reports-and-case-studies/Report_ICH-QI-Project.html
     March 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Participants Seven of the 32 dialysis facilities that field tested the survey expressed interest in … Working closely with their Networks, these facilities administered the CAHPS In-Center Hemodialysis Survey

307. Tackling Low Health Literacy Among Primary Care Patients: A Model from Missouri (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Tackling_Low_Health_Literacy_Among_PCP_2012_05_01_Transcript.pdf
     January 01, 2012 - So as they are developing other item sets for other CAHPS surveys and so as those other surveys are … questions that comes from the CAHPS Health Literacy Item Set, and these will be contained on all the surveys … , and so we would include that on all of the surveys for those physicians who would be interested in … And so there will have some differences in what the surveys are, but those will be very tailored to what … You can also access other QI resources such as case studies detailing the use of CAHPS survey results

308. Heart Failure Patients’ Risk of Adverse Events Higher in Poor-Performing Hospitals | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/news/newsletters/e-newsletter/899.html
     February 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Additional Results Available for AHRQ’s Surveys on Patient Safety Culture® Hospital Workplace Safety … Additional Results Available for AHRQ’s Surveys on Patient Safety Culture® Hospital Workplace Safety … A new appendix from AHRQ’s 2022 Surveys on Patient Safety Culture® (SOPS®) Hospital Workplace Safety … The supplemental item set was designed for use with the core  SOPS Hospital Survey  to help hospitals

309. EvidenceNOW: Virginia Cooperative | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/evidencenow/projects/heart-health/about/cooperatives/virginia.html
     March 01, 2021 - Obtaining the target response rate for practice surveys required substantial effort. … Practices could respond online via an email with links to a web-based survey instrument or using paper … surveys sent by mail (which staff then coded by hand). … The Cooperative compensated practices for the time and effort required to complete the surveys. … The Virginia Cooperative looks forward to turning to data analysis of both the clinical and the survey

310. EvidenceNow Executive Summary - Virginia Cooperative (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-va.pdf
     November 01, 2017 - Obtaining the target response rate for practice surveys required substantial effort. … Practices could respond online http://www.escalates.org via an email with links to a web-based survey … instrument or using paper surveys sent by mail (which staff then coded by hand). … The Cooperative compensated practices for the time and effort required to complete the surveys. … The Virginia Cooperative looks forward to turning to data analysis of both the clinical and the survey

311. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
     October 29, 2018 - Collection of Patient Comments in ACN  Press Ganey (PG) is the third-party vendor – Administers the surveys … via mail and e-mail – Collects the surveys – Houses the survey data and patient comments – Provides … • 5-question Elicitation Protocol • PG survey • 3-question PG protocol • PG survey • 3-question … PG protocol Phase 2 Intervention Sites (N=6) Phase 2 Control Sites (N=3) • PG survey • 5-question … Elicitation Protocol • Enhanced feedback • PG survey • 3-question PG protocol • Enhanced feedback

312. CAHPS Elicitation Protocol Webcast (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
     January 01, 2017 - 2011 © MHQP 2017 MHQP’s Measurement and Public Reporting Patient Experience  Annually over 250K surveys … comparable answers and rank providers similarly when compared with existing long form statewide surveys … and Patient Comments - Adult survey  Total number of patient comments: 1411  Percent of responders … Innovations MHQP’s 2016 Patient Experience Survey and Patient Comments -Adult survey MHQP’s 2016 Patient … Experience Survey and Patient Comments -Pediatric survey Patient Comments: Examples of Narratives Categorized

313. AHRQ Tools Improve Care, Safety for St. Luke’s University Health Network Obstetric Patients | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/news/newsroom/case-studies/201906.html
     November 01, 2019 - Jersey—is improving the culture of safety in its obstetrics (OB) units by using a combination of AHRQ’s Surveys … on Patient Safety Culture™ Hospital Survey (HSOPS) and TeamSTEPPS® . … Using the AHRQ hospital culture survey beginning in 2008 with OB staff allowed St. … Because management found the survey produced valuable information, they expanded the survey to include … on Patient Safety Culture, TeamSTEPPS®, Comprehensive Unit-based Safety Program (CUSP), Surveys

314. Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/es/programs/index.html
     January 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Providers and Systems (CAHPS®) Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys … Surveys cover topics important to consumers and focus on those aspects of quality that consumers are

315. Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/programs/index.html
     January 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Providers and Systems (CAHPS®) Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys … Surveys cover topics important to consumers and focus on those aspects of quality that consumers are

316. Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/programs/index.html?page=0
     January 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Providers and Systems (CAHPS®) Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys … Surveys cover topics important to consumers and focus on those aspects of quality that consumers are

317. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
     December 01, 2023 - in 2000 to an interviewer-administered questionnaire starting in 2001. … ii Response rates for supplemental surveys have been declining over time and 2020 saw a significant drop … disability status—The MEPS disability variables were defined using the methodology of the American Community … Survey. … with any type of internet access were obtained from the Census Bureau’s 2015-2020 pooled American Community

318. TeamSTEPPS® Teamwork Perceptions Questionnaire (T-TPQ) Manual | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
     April 01, 2017 - Respondent attitudes measured by the T-TAQ were found to vary as a function of prior team training and … In addition, we reviewed items to ensure that they asked the respondent to assess aspects of team performance … Three of the 50 items were deleted because they were difficult for respondents to understand. … Agreement among respondents was reviewed by comparing each individual’s responses in two ways. … on the questionnaire.

319. June 3-21 | Data Submissions for Survey on Patient Safety Culture® Hospital Database | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/news/sops-data-submissions.html
     March 01, 2024 - Home News Newsroom June 3-21 | Data Submissions for Survey … on Patient Safety Culture® Hospital Database Voluntary data submission for AHRQ’s Surveys on … Hospitals may submit their most recent survey data administered any time between July 1, 2022 and June … The SOPS Hospital Database will be accepting data from the: SOPS Hospital Survey 2.0 . … Select to access survey and supporting materials and learn more about database submission .

320. CAHPS Elicitation Protocol Webcast (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
     January 01, 2017 - informed by considerations for field implementation 151 • Aspirations: Protocol that can augment CAHPS surveys … www.ahrq.gov/cahps Illustrating less effective elicitation, from “matched” respondents • A less fulsome … www.ahrq.gov/cahps Field testing the protocol in real world settings 24 • Response Rates (of survey … measures • Highlight domains of care that are important to patients but not included on CG-CAHPS surveys … Illustrating more effective elicitation, from “matched” respondents Quantified Results 1: Completeness