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181. Understanding SOPS® Surveys: A Primer for New Users - Closing (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-closing.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Closing Q&A ? ?

182. Understanding SOPS® Surveys: A Primer for New Users - Closing (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-closing.pdf
     January 26, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Closing Questions & Answers How to Ask

183. Understanding SOPS® Surveys: A Primer for New Users - Ginsberg (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
     September 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Ginsberg AHRQ’s Surveys on Patient Safety … understanding, measurement, and improvement of patient safety culture within healthcare settings • Develops survey

184. Results of ARRA-Funded CER Dissemination Activities | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cpi/about/mission/arra/index.html
     December 01, 2014 - Consumer and Clinician Surveys Slide 22. Surveys: Background Slide 23. … Consumer Survey Findings (Longitudinal con't) Slide 27. Clinician Surveys Slide 28. … The majority of respondents rated their perceived value of PCOR as "high" before taking a module, so … Return to Contents Slide 28: Clinician Survey Findings (Wave 1) 18% of clinician respondents … Findings (Wave 2) 20% of clinician respondents indicated awareness of CER when prompted with its

185. CAHPS Nursing Home Survey: Family Member Instrument (doc file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument CAHPS® Nursing Home Survey Version: Family Member … You may choose to answer this survey or not. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire

186. CAHPS Nursing Home Survey: Family Member Instrument - Spanish (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.pdf
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Instrucciones

187. CAHPS Clinician & Group Child Survey 3.1 (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
     December 01, 2020 - CAHPS Clinician & Group Child Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys- guidance/item-sets … /cg/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html

188. The CAHPS Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
     March 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … providers seeking to improve their performance in the domains of patient experience measured by CAHPS surveys … Analyze the results of CAHPS surveys and other forms of patient feedback to identify strengths and weaknesses

189. CAHPS Nursing Home Survey: Family Member Instrument - Spanish (doc file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.doc
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: Family … Member Survey Language: Spanish Response Scale: 4 points For assistance with this survey, please contact … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire

190. Participating in the SOPS Ambulatory Surgery Center Database | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/sops/databases/asc/databases/submission.html
     October 01, 2023 - More topics in this section SOPS® About SOPS SOPS Surveys … Participating in the Ambulatory Surgery Center Database Research Datasets for SOPS Surveys … Database Report presents aggregated results for all participating ASCs as well as results by ASC and respondent … Respondent-level survey data following the appropriate data file specifications for each ASC site. …  that provides overall findings and results by ambulatory surgery center characteristics and staff respondent

191. How PSOs Help Health Care Organizations Improve Patient Safety Culture (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/npsd/npsd-patient-safety-culture-brief.pdf
     September 01, 2016 - Health care organizations should plan to re-administer the AHRQ surveys after member organizations have … The AHRQ Surveys on Patient Safety Culture are valuable tools for assessing patient safety culture … The surveys ask about dimensions of safety culture such as teamwork, communication, and leadership … In addition, the surveys ask physician and staff respondents about the number of events that they reported … in the past 12 months, and about respondent perceptions of the frequency of events reported.

192. Child Hospital Survey (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/child-hcahps-english-survey-954a.pdf
     May 12, 2016 - Child Hospital Survey CAHPS® Hospital Survey Version: Child Version Language: English File name … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … SurveyVersion: Child Version Instructions for Front Cover Instructions for Format of Questionnaire

193. Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/news-and-events/events/webinar-050824.html
     March 01, 2024 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

194. Participating in the 2022 CAHPS Home and Community-Based Services Survey Database: What You Need to Know | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/news-and-events/events/webinar-051823.html
     December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Speakers reviewed the HCBS CAHPS Survey and discussed the benefits and steps involved in participating … The HCBS CAHPS Survey Database is a joint project between the Agency for Healthcare Research and Quality … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

195. CAHPS Dental Plan Survey (doc file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
     February 10, 2009 - CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Version: Adult Language: English For assistance … You may choose to answer this survey or not. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire

196. Using the Trademarked CAHPS Name | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/about-cahps/using-cahps-name/index.html
     May 01, 2022 - CAHPS Bibliography CAHPS Program FAQ Glossary Principles Underlying CAHPS Surveys … Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Securing the Trademark for a New Survey or Item Set CAHPS surveys and supplemental items have been … For example: CAHPS Health Plan Survey. CAHPS Clinician & Group Survey. … on modifying and naming CAHPS surveys . 1. 

197. CAHPS American Indian Survey (doc file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
     March 04, 2009 - CAHPS American Indian Survey CAHPS American Indian Survey Adult Questionnaire CAHPS® American … Indian Survey Version: Adult Language: English For assistance with this survey, please contact the … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire

198. Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
     January 01, 2017 - The suite of ambulatory care surveys has expanded to include not only the Health Plan Survey, which is … The Elicitation Protocol is a structured series of five open-ended questions that prompt survey respondents … CAHPS surveys. … So, this has implications for a Web survey in that you'd want to give respondents ample space to respond … They inform the respondent of the survey and its purpose, they let them know how the survey's going

199. 2019 Community Pharmacy SOPS Database Report Executive Summary Infograpic (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-execsum.pdf
     January 01, 2019 - Pharmacy SOPS Database Report Executive Summary Infograpic EXECUTIVE SUMMARY 2019 COMMUNITY PHARMACY SURVEY … perceptions of their organization's patient safety culture: Findings from the 2019 Community Pharmacy survey … Average percent positive response Patient Communication Counseling Openness 950/o 870/o The survey … goals 2 Plan your initiatives 3 Communicate your action plan The Action Planning Tool for the AHRQ Surveys

200. Guidelines for Reporting CAHPS Survey Results | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/consumer-reporting/guidelines/index.html
     May 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Systems (CAHPS)® Reporting Results to Consumers Guidelines for Reporting CAHPS Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Reporting CAHPS Survey Results to Non-Consumers The results of CAHPS surveys are often reported to