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161. SOPS Improvement Resource Lists | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/sops/resources/improvement-resourcelist.html
     July 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … More topics in this section SOPS® About SOPS SOPS Surveys … Data Entry and Analysis Tools Improvement Resource Lists Impact Case Studies on SOPS Surveys … Resource Lists for SOPS Surveys: Hospital Version 2.0  (PDF, 551 KB) Hospital Version 1.0 (PDF,

162. Program Evaluation - PowerPoint Presentation
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_8_program-evaluation.pptx
     July 01, 2023 - To do this, we will employ a mixed-methods (quantitative and qualitative) approach consisting of surveys … adverse events – as shown in the impact column. 17 Evaluation Data Collection Baseline assessment survey … at baseline Survey with AIM team leads in all sites Implementation surveys at baseline and 6, 18, … at baseline with AIM team leaders in all sites Implementation surveys at baseline, 6 months, 18 months … the examples provided on the previous slide, and some will be collected through our implementation surveys

163. SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - English (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/value-efficiency-supplemental-item-english.pdf
     March 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - English SOPS … ® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey Language: English … • Purpose: This supplemental item set was designed for use with the core SOPS® Medical Office Survey … o No reordering of survey items. … www.ahrq.gov/sops/databases/medical-office/index.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys

164. SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/value-efficiency-supplemental-item-spanish.pdf
     March 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish SOPS … ® Value and Efficiency Supplemental Items for the SOPS Medical Office Survey Language: Spanish • Purpose … : This supplemental item set was designed for use with the core SOPS® Medical Office Survey to help … item text and response options. o No reordering of survey items … www.ahrq.gov/sops/databases/medical-office/index.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys

165. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Also, an NCQA-approved external survey organization must administer the CAHPS survey when it is part … CAHPS ® Health Plan Survey CAHPS refers to a family of standardized surveys that can be used to gather … The surveys are developed and supported by a consortium of researchers with funding from the Agency for … The CAHPS Health Plan Survey consists of over 40 items that ask the respondent to rate their experiences … For more information about the survey, visit the CAHPS website .

166. Program Evaluation - PowerPoint Presentation
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_8_program-evaluation.pptx
     July 01, 2023 - To do this, we will employ a mixed-methods (quantitative and qualitative) approach consisting of surveys … adverse events – as shown in the impact column. 17 Evaluation Data Collection Baseline assessment survey … at baseline Survey with AIM team leads in all sites Implementation surveys at baseline, 6, 18, and … 30 months after implementation Surveys with randomly selected staff in all sites Qualitative interviews … at baseline with AIM team leaders in all sites Implementation surveys at baseline, 6 months, 18 months

167. Medical Expenditure Panel Survey (MEPS) | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/data/meps.html
     March 01, 2023 - Annual surveys of individuals and families, as well as their health care providers, provide data on health … MEPS is a set of large-scale surveys of families and individuals and their medical providers, and employers … The MEPS Household Component (MEPS-HC)  survey collects information from families and individuals that … The MEPS Medical Provider Component (MEPS-MPC)  survey collects information from providers of medical … The MEPS Insurance Component (MEPS-IC)  survey collects information from employers in the private sector

168. AHRQ Data Tools | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cpi/about/otherwebsites/data-tools/index.html
     August 01, 2022 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … provides a consolidated and consistent experience for flexibly exploring the data from several AHRQ surveys … Components The AHRQ Data Tools website provides tools for the following AHRQ surveys and associated … databases: Medical Expenditures Panel Survey (MEPS) Household Component (MEPS-HC) Insurance Component … ) Clinicians and Groups Survey (CG-CAHPS)     National Healthcare Quality and Disparities Reports

169. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
     February 01, 2020 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … and business outcomes, make a compelling case for improving patient experience as measured by CAHPS surveys … These surveys are conducted annually with results reported publicly on the Medicare Plan Finder website … Examining the role of patient experience surveys in measuring health care quality. … The use of patient satisfaction surveys and alternate coding procedures to predict malpractice risk.

170. SOPS Medical Office Survey (doc file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english-2023.docx
     January 01, 2023 - SOPS Medical Office Survey SOPS® Medical Office Survey Version: 1.0 Language: English · For more … , and preparing and analyzing data, and producing reports, please read the Survey User’s Guide … or deletions: · No changes to any of the survey item text and response options. · No reordering of survey … Last updated: March 2023 Medical Office Survey on Patient Safety SURVEY INSTRUCTIONS Think … THANK YOU FOR COMPLETING THIS SURVEY. 7

171. SOPS Bibliography | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/sops/bibliography/index.html
     January 01, 2024 - Surgery Centers (3) Topics Analyses Linking Composite Measures with Site and/or Respondent … Patient Safety Culture (85) Psychometric Analyses (73) Review Patient Safety Culture Articles or Surveys … SOPS Bibliography Browse or search for publications about the development and use of SOPS surveys … Development, pilot study, and psychometric analysis of the AHRQ Surveys on Patient Safety Culture™ (SOPS … Value of a value culture survey for improving healthcare quality.

172. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/about_the_health_literacy_item_set_for_hospitals_911.pdf
     October 01, 2015 - (HCAHPS) and other CAHPS surveys are designed to gather information about patients’ experiences with … : Supplemental Items for the Adult Survey (available at https://cahps.ahrq.gov/surveys-guidance/hospital … : Supplemental Items for the Adult Survey, available at https://cahps.ahrq.gov/surveys- guidance/hospital … /surveys-guidance/hospital/instructions/hospinstructions.html http://www.hcahpsonline.org/ CAHPS® Adult … : Supplemental Items for the Adult Survey, available at https://cahps.ahrq.gov/surveys- guidance/hospital

173. Hospital Survey on Patient Safety Culture Version 2.0 (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
     January 01, 2021 - Hospital Survey on Patient Safety Culture Version 2.0 SOPS® Hospital Survey Version: 2.0 Language … o No reordering of survey items. … https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-users-guide.pdf … https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-users-guide.pdf … https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf https

174. References (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/14-diagnostic-safety-toolkit-references.pdf
     November 24, 2020 - Agency for Healthcare Research and Quality, Rockville, MD. https://www.ahrq.gov/cahps/surveys- guidance … Medical Office Survey on Patient Safety Culture. Content last reviewed May 2021. … /sops/surveys/medical-office/supplemental-items/diagnostic-safety.html https://www.ncbi.nlm.nih.gov/pmc … Patient Exit Survey 1. Sustersic M, Gauchet A, Kernou A, Gibert C, Foote A, Vermorel C, Bosson JL. … Provider Feedback Survey 1. Sustersic M, Gauchet A, Kernou A, et al.

175. Reporting CAHPS Survey Results to Consumers | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/consumer-reporting/index.html
     May 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Results to Consumers The reporting of survey results to consumers is central to the concept … Guidelines and Strategies Survey users can consult  guidelines for reporting CAHPS survey results   … Use of “Roll-Ups” To Report CAHPS Survey Results and Other Quality Measures .

176. Use of "Roll-Ups" To Report CAHPS Survey Results and Other Quality Measures | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/news-and-events/podcasts/use-roll-ups.html
     March 01, 2016 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … CAHPS Announcements Contact CAHPS Use of "Roll-Ups" To Report CAHPS Survey … originally created December 2014 Internet Citation: Use of "Roll-Ups" To Report CAHPS Survey

177. Hospital Survey on Patient Safety Culture Version 2.0 (doc file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-English-05.18.21.docx
     June 09, 2016 - Hospital Survey on Patient Safety Culture Version 2.0 SOPS® Hospital Survey Version: 2.0 Language: … the survey in its entirety without modifications or deletions: · No changes to any of the survey item … survey after Section F, before the Background Questions section. … Hospital Survey on Patient Safety (Version 2.0) Instructions This survey asks for your opinions about … Thank you for completing this survey. 5

178. Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/topics/index.html?page=1
     January 01, 2012 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS™) Program, develops … and maintains surveys, toolkits, and databases on patient safety culture for hospitals, medical offices

179. Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/es/topics/index.html?page=1
     January 01, 2012 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys on Patient Safety Culture AHRQ’s Surveys on Patient Safety Culture (SOPS™) Program, develops … and maintains surveys, toolkits, and databases on patient safety culture for hospitals, medical offices

180. Program Evaluation (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_8-program-evaluation-speaker-notes.pdf
     July 01, 2023 -  safety culture  maternal outcomes □We will employ a mixed‐methods approach consisting of  surveys … To do this, we will employ a mixed‐methods (quantitative and qualitative) approach consisting of surveys … . 18 Hospital AIM Team Leads SPPC‐II Evaluation Data Collection □ Baseline assessment survey … at baseline o survey with AIM team leads in all sites □ Implementation surveys at baseline and 6, … at baseline with AIM team leaders in all sites • Implementation surveys at baseline, 6 months, 18 months