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101. Measures From the CAHPS Health Literacy Item Sets | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/measures.html
     May 01, 2017 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … Children with Chronic Conditions People with Mobility Impairments Using CAHPS Surveys … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/measures.html  

102. Impact Case Studies on the SOPS Surveys | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/sops/resources/case-studies.html
     November 01, 2023 - Data Entry and Analysis Tools Improvement Resource Lists Impact Case Studies on SOPS Surveys … International Users Contact SOPS Impact Case Studies on the SOPS Surveys … Below are success stories from organizations that used the SOPS Surveys grouped by year the case study … Contact us at ImpactCaseStudies@ahrq.hhs.gov to tell us how you’re using the SOPS Surveys for improvement … AHRQ Patient Safety Surveys, TeamSTEPPS Used in Georgia Nursing Homes and Hospitals Iowa Hospital

103. SOPS Webcasts | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/sops/webcasts.html
     April 01, 2024 - and data. 2024 Using AHRQ’s SOPS® Hospital Survey and Workplace Safety Item Set: Experiences From … a State Hospital Association (Webcast) (May 23, 2024)  Best Practices for Administering SOPS® Surveys … Surgery Center Survey: What You Need To Know (Webcast)  (April 27, 2023) New SOPS® Workplace Safety … : A Primer for New Users (Webcast)  (November 7, 2022) SOPS Nursing Home Survey: What You Need To Know … (Webcast)  (May 3, 2022) Understanding SOPS Surveys: A Primer for New Users (Webcast) (January 12

104. Contact CAHPS | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/about-cahps/contact-us/index.html
     April 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … CAHPS Announcements Contact CAHPS Contact CAHPS CAHPS ® Surveys … CAHPSDatabase@westat.com 1-888-808-7108 Surveys Implemented by the Centers for Medicare & Medicaid … Services (CMS) CMS implements several CAHPS surveys.

105. Best Practices for Administering SOPS® Surveys Users (Webcast): Ginsberg Presentation (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-ginsberg.pdf
     February 08, 2024 - Best Practices for Administering SOPS® Surveys Users (Webcast): Ginsberg Presentation AHRQ’s Surveys … clinicians and patients • Make the safe thing the easy thing to do 7 AHRQ’s SOPS Program • SOPS surveys … measurement, and improvement of patient safety culture within healthcare settings • Develops validated surveys … Free technical assistance and resources available 10 How can you use the SOPS surveys? … Why should you use the AHRQ SOPS Surveys? How can you use the SOPS surveys?

106. Value and Efficiency Supplemental Item Set for Medical Office SOPS | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/sops/surveys/medical-office/supplemental-items/value-efficiency.html
     August 01, 2023 - Careers Contact Us Español FAQs Home SOPS® SOPS Surveys … More topics in this section SOPS® About SOPS SOPS Surveys … More information on the SOPS Value and Efficiency Supplemental Item Set for the Hospital Survey is … Supplemental Item Set Value and Efficiency Supplemental Item Set for the Medical Office Survey—English … https://www.ahrq.gov/sops/surveys/medical-office/supplemental-items/value-efficiency.html

107. Multiple Settings | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/patient-safety/settings/multiple/index.html
     August 01, 2023 - All-Payer Claims Database Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Surveys include: Settings: Clinician and group practices Web: ahrq.gov/cahps/surveys-guidance/cg … : ahrq.gov/cahps/surveys-guidance/ich Nursing homes (long-stay, short-stay, family member surveys) … ) Web: ahrq.gov/cahps/surveys-guidance/echo Specialized Surveys: Cancer care—inpatient and outpatient … Surveys on Patient Safety Culture™ (SOPS ® ) is a suite of staff-administered surveys that help health

108. CAHPS Measures of Patient Experience | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/consumer-reporting/measures/index.html
     September 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … , which reflect respondents’ ratings on a scale of 0 to 10; and single-item measures. … Measures From the CAHPS Ambulatory Care Surveys CAHPS Health Plan Survey Measures (versions 5.0) … Care Survey Measures CAHPS Dental Plan Survey Measures Experience of Care and Health Outcomes (ECHO

109. Participating in the CAHPS Home and Community-Based Services Survey Database | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/cahps-database/hcbs-database/participate.html
     January 01, 2024 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Health Plan … Survey Database Child Hospital Survey Database Home and Community-Based Services Survey … Research Datasets for CAHPS Surveys Webcasts & Recent Events Reporting Results to … Survey instruments must not omit any of the survey items related to respondent characteristics.

110. Participating in the CAHPS Health Plan Survey Database | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/cahps-database/hp-database/participate.html
     December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Health Plan … Survey Database Participating in the Health Plan Survey Database Child Hospital Survey … Research Datasets for CAHPS Surveys Webcasts & Recent Events Reporting Results … Survey instruments must not omit any of the survey items related to respondent characteristics.

111. Improving Patient Experience | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/cahps/quality-improvement/index.html
     October 01, 2023 - Learn more: Using CAHPS Clinician & Group Survey Data . … Using CAHPS Health Plan Survey Data . … In 2020, these researchers joined with other subject matter experts and survey stakeholders at AHRQ's … Strategies for Improving CAHPS Health Plan Survey Scores . … Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores .

112. SOPS Databases | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/sops/databases/index.html
     September 01, 2023 - on Patient Safety Culture™ (SOPS ® ) Databases as central repositories for survey data from each of … the SOPS surveys and SOPS supplemental item sets. … Participation in the SOPS Databases is free and open to users of the surveys to voluntarily submit their … Select the survey name below for detailed information about participating in each of the SOPS databases … SOPS Survey 2023 2024 Ambulatory Surgery Center June 1-22   Medical Office Diagnostic

113. Best Practices for Administering SOPS® Surveys Users (Webcast): Introduction (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-intro.pdf
     January 24, 2024 - Best Practices for Administering SOPS® Surveys Users (Webcast): Introduction Best Practices for Administering … SOPS® Surveys Webcast January 24, 2024 1:00-2:00 PM ET Webcast Technical Info • Audio issues … Ph.D., Project Director, User Network for CAHPS and SOPS Westat Vice President 3 Agenda • AHRQ’s Surveys … on Patient Safety Culture® (SOPS®) Program • Best Practices for Administering SOPS Surveys ► Action … SOPS Resources • Submitting to the SOPS Databases • Q&A 4 Best Practices for Administering SOPS® Surveys

114. SOPS Research Datasets | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/sops/databases/research-datasets.html
     March 01, 2023 - Research Datasets In response to requests from researchers interested in using data from the AHRQ Surveys … The Surveys on Patient Safety Culture Databases currently include data from the: SOPS Hospital Survey … SOPS Medical Office Survey. SOPS Nursing Home Survey. SOPS Community Pharmacy Survey. … SOPS Ambulatory Surgery Center Survey. … Hospital-identifiable data files do not identify individual respondents within hospitals.

115. Elements of an Evaluation Plan | Agency for Healthcare Research and Quality
     preventiveservices.ahrq.gov/talkingquality/assess/evaluation-plan.html
     January 01, 2023 - For example, you might use a single community survey to address questions about whether your audience … Surveys may be administered by mail, by telephone, in person, or over the Web. … What's needed for surveys? … One or two interviewers ask the key informants a set of "open-ended" questions that permit respondents … of these transcripts are used to identify themes, patterns, and variations across different kinds of respondents

116. Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part II: Appendixes (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
     September 01, 2019 - Surveys on Patient Safety Culture™ and SOPS™ are trademarks of AHRQ. … There are more staff position and unit/work area categories in HSOPS 2.0, so fewer respondents have … To administer surveys to a sample of providers and staff, refer to Table B-1, which shows the minimum … version is complete, simultaneous administration of the surveys can begin. … For further information about how to administer the surveys and analyze the data, refer to the AHRQ

117. Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
     January 01, 2019 - Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … the Agency for Healthcare Research and Quality Updated January 2019 https://www.ahrq.gov/sops/surveys … The tools include surveys to fill out before and after a patient’s stay as well as specific resources … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys

118. The TeamSTEPPS for Improving Diagnosis Team Assessment Tool: Scale Development and Psychometric Evaluation (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/topics/dx-team-assessment-scale-jtcommjqualpatsaf.pdf
     February 01, 2024 - respondent completing the survey. … This is common in organizational surveys with no risk or con- sequences for respondents and likely amplified … respondent burden. … Development and psychometric evaluation of the speaking up about patient safety questionnaire. … Measuring Health: A Guide to Rating Scales and Questionnaires. 3rd ed.

119. CAHPS Clinician & Group Child Survey 3.0 (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
     August 01, 2015 - Survey users may change “provider” to “doctor” throughout the questionnaire. … For guidance, please see Preparing a Questionnaire Using the CAHPS Clinician & Group Survey. … File name: child-eng-cg30-2353a.docx Last updated: August 1, 2015 https://www.ahrq.gov/cahps/surveys-guidance … Additional guidance is available in Preparing a Questionnaire Using the CAHPS Clinician & Group Survey … CAHPS® Clinician & Group Survey Instructions for Front Cover Instructions for Format of Questionnaire

120. Resource List - AHRQ Medical Office Survey (pdf file)
     preventiveservices.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medoffice-resourcelist.pdf
     April 01, 2023 - Resource List - AHRQ Medical Office Survey SOPS Medical Office Survey Resource List 1 Improving Patient … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … CAHPS® Surveys https://www.cahps.ahrq.gov/surveys-guidance/index.html The Consumer Assessment of Healthcare … This website provides information on the CAHPS® surveys, including the questionnaire and administration … CAHPS® Surveys 3. Institute for Patient- and Family-Centered Care 4.