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  1. pcmh.ahrq.gov/news/newsletters/e-newsletter/877.html
    August 01, 2023 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #549,  Healthcare Use and Expenditures … Speakers will discuss recent survey updates, the development of new surveys to address current information … needs and the use of survey results to improve patient experience. … Literature Diagnostic stewardship to support optimal use of multiplex molecular respiratory panels: a survey
  2. pcmh.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar05/mixedmethods.html
    June 01, 2017 - Project Coordinator: Patient Focus Groups and Employee Surveys. … Employee Surveys (average for the team) Team 1 Led by Provider A Team 5 Led by Provider B Teamness
  3. pcmh.ahrq.gov/talkingquality/resources/comparative-reports/physicians.html
    October 01, 2022 - have at least three doctors and two measures with reliable clinical quality data, as well as patient survey … Patients’ experiences are measured using the Patient Assessment Survey (PAS), which is administered by … The patient rating score is an average of responses to survey questions about the care provided by the … The survey also collects patients’ comments. … Physician satisfaction ratings are only available for physicians who have received a minimum of 30 returned surveys
  4. pcmh.ahrq.gov/teamstepps/lep/evalguide/lepevalguide.html
    December 01, 2012 - Basic Evaluation Checklist Survey Instruments and Metrics      Readiness Assessment Survey      Course … Evaluation Checklist Before you commit to a TeamSTEPPS intervention Complete the readiness assessment questionnairesurvey. … 1 [__] Yes → Do not complete this questionnaire   2 [__] No What languages do you speak very well? … Q3 on behavior surveys (% of LEP patient encounters that take place with an interpreter present).
  5. pcmh.ahrq.gov/funding/process/study-section/peerdesc.html
    July 01, 2017 - sociological, demographic, economic, psychological, anthropologic, and other social science approaches (surveys
  6. pcmh.ahrq.gov/news/newsletters/e-newsletter/879.html
    September 01, 2023 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #549,  Healthcare Use and Expenditures … ET to explore how data from AHRQ’s Consumer Assessment of Healthcare Providers and Systems surveys and
  7. pcmh.ahrq.gov/news/newsletters/e-newsletter/890.html
    November 01, 2023 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #552,  Any Use and “Frequent Use” of … Improving identification of Medicaid eligible community-dwelling older adults in major household surveys
  8. pcmh.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
    June 01, 2022 - Hospitals that administer the patient safety culture survey can voluntarily submit their data to the … survey item. … Two appendixes report the average responses, which are broken down by hospital or respondent characteristics … description of the findings and four appendixes presenting data by nursing home characteristics and respondent … , AHRQ sponsored the development of the Pharmacy Survey on Patient Safety Culture .
  9. pcmh.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/resources.html
    July 01, 2022 - Practice Assessments and Surveys Here is the Job Aid (PDF, 419 KB) that summarizes the keys skills … taught in the module Practice Assessments and Surveys. … CAHPS Clinician & Group Survey . … (Free site registration required to access survey template.) … survey users.
  10. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
    January 01, 2011 - Like surveys that were done by health plans. … can also access other quality improvement resources such as case studies detailing the use of CAHPS survey … for joining us and we look forward to bringing you more stories and experiences from users of CAHPS surveys
  11. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-intro-slides.pdf
    November 16, 2021 - • Purpose of CAHPS Narrative Items • Updated Narrative Item Sets for the CAHPS Clinician & Group Survey … Items • CAHPS Narrative Item Sets consist of a structured series of open-ended questions that prompt surveyrespondents to tell a clear and comprehensive story about their experiences in their own words • … They are intended to complement the core set of closed-ended questions in a CAHPS survey • They provide … They are developed and tested with the same degree of scientific rigor as the CAHPS closed-ended survey
  12. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/readiness.pdf
    August 01, 2005 - Patient and staff satisfaction surveys, as well as other surveys completed by staff, can also provide … Examples of the last category include the AHRQ Medical Office Survey on Patient Safety Culture, available … patient-safety/patientsafetyculture/medical-office/index.html, and the TeamSTEPPS Teamwork Perception Questionnaire
  13. pcmh.ahrq.gov/sites/default/files/wysiwyg/sdoh/SDOH-overview-presentation.pdf
    July 01, 2022 - descriptive statistics in the county, ZIP, tract summary tabs) Documentation File Excerpts, American Community … Counties in 2020 Source: AHRQ SDOH Database, version 1, from 2020 SAIPE and 2016- 2020 American Community … MEPS-HC is the Medical Expenditure Panel Survey-Household Component. … Healthcare Context Documentation Documentation User Notes Documentation File Excerpts, American CommunitySurvey Documentation File Excerpts, American Community Survey Documentation File Excerpt, Census
  14. pcmh.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/leadership-communication.pdf
    January 01, 2018 - Through the survey results, we were able to identify the leadership traits most valued by physicians … the most important skill for healthcare Traits and Behaviors of Ideal Leader % of 2,011 total respondents … And when the survey dug into why physicians gave their leaders poor scores, the most common response … well, and only 40 percent of respondents said they’d describe that vision as personally inspiring. … Indeed, 14 percent of respondents cited being good at receiving communication from others as the single
  15. pcmh.ahrq.gov/sites/default/files/wysiwyg/cpi/about/profile/ahrq-profile16.pdf
    May 01, 2016 - – AHRQ created and maintains the gold-standard suite of surveys, called the Consumer Assessment … The hospital industry, patients, and CMS chose the hospital version of the AHRQ survey to be the measure … – AHRQ’s Medical Expenditure Panel Survey data helped the Medicaid and CHIP Payment and Access
  16. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
    December 01, 2017 - o If a respondent fails to indicate a frequency or harm score, substitute a ‘Don’t know/Not applicable … Date Survey No. … box of the column when the response selected was 1, 2, or 3. more than half the number of completed surveys … Highlight those items where the number of checked boxes is more than half the number of completed surveys … • We recommend you collect at least 15-20 surveys to look for patterns in responses.
  17. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
    January 01, 2011 - HR frequently can institute a system of “360 surveys” that provide executives and leaders at all levels … can also access other quality improvement resources, such as case studies detailing the use of CAHPS survey … for joining us and we look forward to bringing you more stories and experiences from users of CAHPS surveys
  18. Evaluation Metrics (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
    September 01, 2012 - Evaluation Checklist Before you commit to a TeamSTEPPS intervention Complete the readiness assessment questionnaire … o Administer learning outcomes survey. … survey. … 1  Yes  Do not complete this questionnaire 2  No 1. … o Q3 on behavior surveys (% of LEP patient encounters that take place with an interpreter present).
  19. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-section-6a.pdf
    July 27, 2017 - Problem Most patients that they always or usually received care as soon as they needed it, but some respondents … Table 6A-1 shows aggregated results from surveys fielded in 2016. Table 6A-1. … How often respondents got needed care: Percent answering never or sometimes Question 2016 Adult … 6- Month Survey 3.0 2016 Child 6- Month Survey 3.0 2016 Adult 12/6- Month Survey 2.0 Getting … have made measurable progress, including a statistically significant increase in the percentage of respondents
  20. Lepprebehsurvey (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepprebehsurvey.pdf
    October 03, 2012 - 1 Enhancing Safety for Patients With Limited English Proficiency Pretraining Behavior Survey … As part of our quality improvement activities, we are conducting a brief survey about the care we … Please answer the questions below truthfully to the best of your abilities and return the survey to … 1  Yes  Do not complete this questionnaire 2  No 1.

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