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461. Culturally and Linguistically Appropriate Services | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/sdoh/clas/index.html
     July 01, 2023 - providers seeking to improve their performance in the domains of patient experience measured by CAHPS surveys

462. Gap Analysis Facilitator's Guide: Appendix B | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
     August 01, 2022 - Has a safety culture survey been completed? … Culture Measurement and Feedback: Were the results of the most recent safety and culture surveys distributed … Are survey findings used to guide process improvement interventions?

463. Categorizing High and Low Performance in Quality Reports | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/translate/compare/categorize.html
     December 01, 2022 - judgment-based approach is built into the standard technique for categorizing performance on CAHPS surveys … Effects of Survey Mode, Patient Mix, and Nonresponse on CAHPS Hospital Survey Scores. … Statistical and Practical Significance Criteria of Star Ratings for the New Jersey CAHPS Survey.

464. Caregiver Innovations to Reduce Harm in Neonatal Intensive Care | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/resources/learning-lab/caregiver-nicu-long-desc.html
     April 01, 2022 - measurement core also created a tool to assess the processes and teamwork during QI team meetings and a new survey … engagement core used an observational, mixed-methods design of field observations, interviews, and surveys … Development and testing of the Stakeholder Quality Improvement Perspectives Survey (SQuIPS) . … Development and testing of the Stakeholder Quality Improvement Perspectives Survey (SQuIPS) .

465. Key Driver 5: Engage with Patients and Families in Evidence-Based Care and Quality Improvement | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
     November 01, 2018 - Some practices obtain feedback by administering brief surveys.

466. Major Study Finds Significant National Patient Safety Improvement | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/news/newsroom/press-releases/significant-patient-safety-improvement.html
     July 01, 2022 - and implementation of CUSP methodology , team-training curriculum TeamSTEPPS® , CAHPS® suite of surveys

467. Major Hospital Quality Measurement Sets | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
     February 01, 2023 - CAHPS Hospital Survey. The Leapfrog Group’s Measures. … ) Hospital Survey , commonly known as Hospital CAHPS or HCAHPS, is a standardized survey instrument for … CAHPS Child Hospital Survey The CAHPS Child Hospital Survey is a standardized survey instrument that … Respondents also provide an overall rating and indicate their willingness to recommend the hospital. … Data Source : Survey scores are available from the hospitals administering this survey.

468. Combining Healthcare Quality Measures Into Composites or Summary Scores | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/translate/scores/combine-measures.html
     September 01, 2019 - For example, all CAHPS surveys produce composite measures that represent a health care organization's … performance on two or more related survey questions.

469. TeamSTEPPS Implementation Guide | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/instructor/essentials/implguide.html
     November 01, 2018 - , Patient and Staff Satisfaction Survey, TeamSTEPPS Teamwork Perceptions Questionnaire, and site-specific … , Patient and Staff Satisfaction Survey, TeamSTEPPS Teamwork Perceptions Questionnaire, and site-specific … Measurement tools: AHRQ Patient Safety Culture Survey (Hospital Survey on Patient Safety), Patient and … Staff Satisfaction Survey, TeamSTEPPS Teamwork Perceptions Questionnaire, Team Performance Observation … Surveys,TeamSTEPPS Teamwork Perceptions Questionnaire, Team Performance Observation Tool, and site-specific

470. LEP Patient Outcome Survey – Spanish (Español) (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepsptoutsurvey.pdf
     October 03, 2012 - LEP Patient Outcome Survey – Spanish (Español) LEP Patient Outcome Survey – Spanish (Español) PREGUNTAS … Definivamente no 2 Probablemente no 3 Probablemente sí 4 Definivamente sí LEP Patient Outcome Survey

471. Follow-up Practice Survey Codebook Including Core and Optional Items (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/survey-codebook-post-intervention.pdf
     August 23, 2018 - Follow-up Practice Survey Codebook Including Core and Optional Items Follow-up Practice Survey Codebook … contains optional items that at least one cooperative expressed intentions of collecting in follow-up survey … Once you have made your final decisions, please share your completed survey instrument and codebook … In these cases, surveys should be programmed such that each response category for a check all that apply … We suggest you designate an Office Manager or a Lead Clinician to complete this survey.

472. Understanding Physicians' and Patients' Views of Harms and Clinical Preventive Services (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/vu_physician_patient_harms.pdf
     September 18, 2014 - In phase 1, we conducted one-on-one physician interviews and a clinician survey (with physicians, nurses … -Lead Physician From our clinician surveys, we learned that:  90% reported that clinical evidence

473. AHRQ Views: A Unique Effort To Advance Care for People Living With Long COVID | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/news/newsletters/e-newsletter/905.html
     March 01, 2024 - Data Submissions Begin June 3 for Survey on Patient Safety Culture® Hospital Database . … submission for AHRQ’s Surveys On Patient Safety Culture® (SOPS®) Hospital Database is open June 3–21 … item sets that were administered with the SOPS Hospital Survey. … and percentiles on the survey items and composite measures. … Access the survey and supporting materials and learn more about database submission.

474. CAHPS Data Research Abstract Form (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/cahps-data-research-abstract-form.pdf
     January 01, 2024 - Survey Chartbook, CAHPS Child Hospital Survey Chartbook, or CAHPS Home & Community Based Services Chartbook … January 2024 2 Methodology [Specify measures and proposed analyses, including level of analysis, i.e., respondent … Type Survey Population and Version Database Years Available Survey Administration Periods … Please note the survey versions may be different. … Please note the survey versions may be different.

475. CAHPS Elicitation Protocol Webcast (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
     January 01, 2017 - Severyn Group www.ahrq.gov/cahps Two Options for Administration • As part of the Clinician & Group Survey … • To take advantage of the sampling frame for the survey • To facilitate linking of narrative responses … • On its own • To hear directly from specific groups of patients • To obtain ongoing feedback when survey … 37 www.ahrq.gov/cahps Invitation and Reminder Letters/Emails • Standard recommendations: • Let respondents … know how their comments are likely to be used • Reassure respondents that their comments will be

476. Coordination (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Coordination_of_Care_2012_05_01_Transcript.pdf
     January 01, 2012 - MHQP’s statewide survey of patient care experiences that we’ve been running, gosh for almost a decade … Over 80,000 patients in Massachusetts respond to our MHQP survey each cycle. … as well as helping practices with QI surveys in the interim between our statewide surveys. … And all of the items you mentioned are also CAHPS items on the Clinician & Group Survey as well. … for joining us and we look forward to bringing you more stories and experiences from users of CAHPS surveys

477. NQMC Measure Domain Definitions | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/gam/summaries/domain-definitions/index.html
     July 01, 2018 - These measures may consist of rates or mean scores from patient surveys. … These measures may consist of rates or mean scores from population surveys.

478. 1. Are we ready for this change? | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/settings/hospital/resource/pressureulcer/tool/pu1.html
     October 01, 2014 - Past surveys of both medical and nursing staff have shown that both groups have a poor understanding … This step can be completed in a variety of ways, such as small group meetings, surveys, or a review of … An 11-item survey adapted from a larger survey by Moore & Price provides a sample tool. … Resources If you want to create your own survey, sites such as Survey Monkey (www.surveymonkey.com) … are free for simple surveys.

479. Readiness Assessment | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/officebasedcare/handouts/readiness.html
     December 01, 2015 - Patient and staff satisfaction surveys, as well as other surveys completed by staff, can also provide … Examples of the last category include the AHRQ Medical Office Survey on Patient Safety Culture, available … quality-patient-safety/patientsafetyculture/medical-office/index.html , and the TeamSTEPPS Teamwork Perception Questionnaire

480. How Will You Gain the Trust of Health Care Providers or Plans? | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/plan/gain-trust.html
     November 01, 2018 - Collect patient experience data (since it is possible to obtain sample information and conduct surveys