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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
February 11, 2015 - Introducing the CAHPS Child Hospital Survey
48
CAHPS Webcast
CHOC Children’s Hospital, Orange … 50
CHOC’s choice to transition to Child HCAHPS
1.Boston Children’s approach to developing the survey … 3.Our “Best Place to Receive Care Team” wanted to start
early to get familiar with the change in survey … In the past, the survey has been a source of frustration to
many of our physicians (“n” size, questions … methodology
Took our show on the road and met with physician
groups to share the same information
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pcmh.ahrq.gov/news/newsletters/e-newsletter/893.html
December 01, 2023 - (Source: AHRQ Medical Expenditure Panel Survey Statistical Brief #553, Trends in Health Insurance at … Register for Jan. 11 Webinar on Improving Consumer Assessment of Healthcare Providers and Systems Survey … Register for Jan. 11 Webinar on Improving Consumer Assessment of Healthcare Providers and Systems Survey … and representativeness for AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys … Speakers will discuss ways to increase participation in CAHPS surveys, as well as current experiments
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pcmh.ahrq.gov/evidencenow/projects/heart-health/research-results/research/member-survey-nw.html
March 01, 2021 - Urinary Incontinence
Tools for Change
EvidenceNOW: Practice Member Survey … Northwest Cooperative
Resource: Staff Member Survey—Northwest Cooperative (PDF, 1 MB, 16 … pages)
This practice member survey was distributed by an EvidenceNOW Cooperative to all employees … Domains include: survey logistics, QI, staff readiness for change, practice readiness for change, respondent … https://www.ahrq.gov/evidencenow/projects/heart-health/research-results/research/member-survey-nw.html
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pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/asian-nhpi/asian-nhpi-chartbook.pdf
May 15, 2020 - Source: 2017 American Community Survey 1 Year Estimates – U.S. Census Bureau. … , Self-Administered
Questionnaire, 2008-2016. … , Self-Administered
Questionnaire, 2002-2016. … excluding nonrespondents. … excluding
nonrespondents.
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pcmh.ahrq.gov/evidencenow/projects/heart-health/research-results/research/member-survey-baseline-nc.html
March 01, 2021 - Incontinence
Tools for Change
EvidenceNOW: Baseline Practice Member Survey … North Carolina Cooperative
Resource: Baseline Practice Member Survey—North Carolina Cooperative … (PDF, 501.7 KB, 5 pages)
This practice member survey was fielded by an EvidenceNOW Cooperative at … Domains include: practice readiness for change, burnout, clinical guidelines, and respondent characteristics … originally created February 2019
Internet Citation: EvidenceNOW: Baseline Practice Member Survey
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
January 01, 2018 - Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State
included … All results presented in these charts are calculated at the respondent level. … Medicare
To provide context for the 2018 results, the percentage distribution of survey respondents … Health Plans and Medical Care
21
Medicare
Percentage Distribution of 2018 Survey Respondents … Table A-1. 2018 Survey Respondents by State
State
Adult
Medicaid
Child
Medicaid CHIP Medicare
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-7/share-tool7.pdf
April 01, 2014 - https://cahps.ahrq.gov/surveys-guidance/item-sets/cultural/index.html
› The National Standards for Culturally … www.ahrq.gov/professionals/education/curriculum-tools/shareddecisionmaking/index.html
https://cahps.ahrq.gov/surveys-guidance
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pcmh.ahrq.gov/patient-safety/resources/index.html
December 01, 2022 - Surveys on Patient Safety Culture
As part of its goal to support a culture of patient safety and quality … Hospital Survey on Patient Safety Culture
Nursing Home Survey on Patient Safety Culture
Medical Office … Survey on Patient Safety Culture
Community Pharmacy Survey on Patient Safety Culture
Ambulatory … Surgery Center Survey on Patient Safety Culture
Patient Safety Culture Resources
Resource
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pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
April 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … The basic idea is that, prior to a visit, each patient completes a questionnaire that asks about perceptions
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pcmh.ahrq.gov/evidencenow/projects/heart-health/research-results/research/staff-survey-post-intervention-va.html
March 01, 2021 - Incontinence
Tools for Change
EvidenceNOW: Post Intervention Staff Survey … Virginia Cooperative
Resource: Heart of Virginia Healthcare Practice Member Survey (PDF, … 1 MB, 5 pages)
This practice member survey was fielded by an EvidenceNOW Cooperative immediately post-intervention … Domains include: practice capacity for change, intervention evaluation, burnout, and respondent characteristics … originally created February 2019
Internet Citation: EvidenceNOW: Post Intervention Staff Survey
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pcmh.ahrq.gov/evidencenow/projects/heart-health/about/cooperatives/northwest.html
March 01, 2021 - Evaluation
Staff member surveys and practice surveys are administered at three points in time, and
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pcmh.ahrq.gov/talkingquality/explain/communicate/trust.html
December 01, 2022 - The studies have been to support reports on various CAHPS surveys, on the AHRQ Quality Indicators, on
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pcmh.ahrq.gov/talkingquality/plan/quality-measures.html
November 01, 2018 - only one kind of data, such as clinical process measures, while others also include patient experience surveys
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pcmh.ahrq.gov/talkingquality/measures/setting/physician/examples.html
September 01, 2019 - electronic health records, or medical charts, whereas interpersonal quality is measured using patient surveys
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pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
February 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Because some qualitative methods are easier and less expensive to implement than surveys, they can be … First, it calculates the percent of respondents in each of the response categories for a CAHPS composite … To transform the scores, one would first transform the response values at the respondent level from 0
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pcmh.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-northwest.pdf
November 01, 2017 - Evaluation
Staff member surveys and practice surveys are administered
at three points in time, and ABCS
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pcmh.ahrq.gov/research/findings/factsheets/minority/amindbrf/index.html
July 01, 2018 - Since these surveys are not adapted for ethnic and linguistic minority populations, the Choctaw Nation … They conducted a mail survey of the Choctaw population that yielded 696 surveys (a 58 percent response … Survey of patients' experiences completed
Researchers completed standardized surveys of patients' experiences … These results are consistent with other surveys among American Indian women, which report that Healthy … In April 2012, the followup CAHPS survey was conducted.
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pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
August 01, 2022 - Inconsistent/Unsure— This means the respondents are unsure about this question or the respondents indicate … No— This means the respondents have answered negatively about this question.
… Has a safety culture survey been completed?
… Culture Measurement and Feedback
Were the results of the most recent safety and culture surveys distributed … Are survey findings used to guide process improvement interventions?
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pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6g-rapid-referral.html
April 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … Comparative Data: Health Plans, Adult Medicaid Survey 5.0, 2014.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
April 01, 2016 - Safety attitudes questionnaire
b. AHRQ Hospital Survey on Patient Safety Culture
c. … Employee engagement surveys
Board minutes or reports related to quality and safety
a. … Were the results of the most recent safety and culture surveys distributed?
b. … Inconsistent/Unsure – This means the respondents are unsure about this question or the respondents indicate … No – This means the respondents have answered negatively about this question.