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  1. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigstafftrain.pdf
    November 19, 2008 - Before we start the module, I‟d like you to complete some baseline surveys. … You will have 10 minutes to complete these surveys. … (Collect baseline surveys and thank participants.) … Outcomes Survey. … As a reminder, you do not have to put your names on any of the survey questionnaires.
  2. pcmh.ahrq.gov/news/newsroom/press-releases/nac-meeting-nov16.html
    November 01, 2023 - Center for Quality Improvement and Patient Safety (CQuIPS), AHRQ; Caren Ginsberg, Ph.D., Director, CAHPS Surveys
  3. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Identifying_Areas_to_Improve_2012_03_01_Transcript.pdf
    January 01, 2012 - then you can also compare your scores with those of other organizations who have also used the CAHPS surveys … the CAHPS survey, but how can users get this other type of information? … Improve March 2012  Podcast March 2012 www.cahps.ahrq.gov | 5 of 5 Focus groups and short surveys … important topic for our users, so there’s lots of resources out there to support your use of CAHPS surveys … joining us today and we look forward to bringing you more stories and experiences from users of CAHPS surveys
  4. pcmh.ahrq.gov/evidencenow/projects/heart-health/research-results/research/methods/index.html
    March 01, 2021 - member survey.  … Respondent characteristics. … Oklahoma’s practice characteristics survey provides examples of these items (go to Practice Survey … 2-year period ( Mold et al., 2018 ) Context In addition to organization and infrastructure, the surveys … Practice capacity was measured using two instruments: Change Process Capability Questionnaire (CPCQ
  5. pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6c-opennotes.html
    March 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts
  6. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigtrainer.pptx
    July 01, 2012 - Before we start the module, I’d like you to complete some baseline surveys. … You will have 10 minutes to complete these surveys. … (Collect baseline surveys and thank participants.) … Survey. … As a reminder, you do not have to put your names on any of the survey questionnaires.
  7. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigtrainer.pdf
    July 01, 2012 - Before we start the module, I’d like you to complete some baseline surveys. … You will have 10 minutes to complete these surveys. … (Collect baseline surveys and thank participants.) … Survey. … As a reminder, you do not have to put your names on any of the survey questionnaires.
  8. pcmh.ahrq.gov/sites/default/files/publications/files/ptoutcsurvey.pdf
    February 14, 2013 - Patient Outcome Survey (mailed version 1 Patient Outcome Survey (mailed version) For hospitals needing … HOSPITAL DISCHARGE SURVEY SURVEY INSTRUCTIONS You should fill out this survey only if you were the … Overview This phone interview script is provided to assist interviewers while attempting to reach the respondent … The script explains the purpose of the survey and confirms necessary information about the respondent … Interviewers must not conduct the survey with a proxy respondent.
  9. pcmh.ahrq.gov/sdoh/data-analytics.html
    July 01, 2022 - The Medical Expenditure Panel Survey (MEPS)   The Medical Expenditure Panel Survey (MEPS) , which … began in 1996, is a set of large-scale surveys of families and individuals, their medical providers ( … Individual-level SDOH variables that can be studied in the MEPS household survey datasets include: … To enhance the ability to study SDOH, AHRQ is fielding a self-administered questionnaire (SAQ) that will … ask adult respondents additional questions related to food insecurity, housing security, transportation
  10. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
    December 01, 2018 - across all 9 sites (intervention and control): – PG/CG-CAHPS scores – All-Staff Patient Comments Surveys … comments – Indicate valence and frequency of themes (but include “outliers” too) – Link comments to survey … Full Narrative Drill Down 50 Phase 2 Next Steps (July-December 2018)  Analyze “patient comments survey … Elicitation Protocol through the Fall to provide updated content to feedback reports  Field second staff survey
  11. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
    September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency … Module Train the Trainer Handouts Readiness Assessment Survey Is Your Organization Ready for This … Please answer the questions below truthfully to the best of your abilities and return the survey to _ … 1 Yes Do not complete this questionnaire 2 No 1. What languages do you speak very well? a. … Enhancing Safety for Patients With Limited English Proficiency Patient Outcomes Survey[footnoteRef:1]
  12. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
    September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency … Module Staff Training Handouts Readiness Assessment Survey Is Your Organization Ready for This TeamSTEPPS … Enhancing Safety for Patients With Limited English Proficiency Learning Outcomes Survey For each of the … Please answer the questions below truthfully to the best of your abilities and return the survey to _ … 1 Yes Do not complete this questionnaire 2 No 1. What languages do you speak very well? a.
  13. pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
    November 01, 2017 - Surveys on Patient Safety Culture™ and SOPS™ are registered trademarks of AHRQ. … Week Respondent Characteristics Pilot Respondents Tenure in the Hospital Number Percent Less than … Overall Results by Hospital Respondent Characteristics 21 8. … of respondents who answered positively when looking at the survey items that measure each value and … Composite-Level and Item-Level Results by Hospital Bed Size Overall Results by Hospital Respondent
  14. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.pdf
    September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English … Proficiency Module Staff Training Handouts Readiness Assessment Survey Is Your Organization … Enhancing Safety for Patients With Limited English Proficiency Learning Outcomes Survey For each … Please answer the questions below truthfully to the best of your abilities and return the survey to … 1  Yes  Do not complete this questionnaire 2  No 1.
  15. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.pdf
    September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English … Proficiency Module Train the Trainer Handouts Readiness Assessment Survey Is Your … As part of our quality improvement activities, we are conducting a brief survey about the care we … Please answer the questions below truthfully to the best of your abilities and return the survey to … 1  Yes  Do not complete this questionnaire 2  No 1.
  16. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
    June 09, 2012 - Introducing the CAHPS Child Hospital Survey Child HCAHPS Barbara Burke, Administrator, Patient … evaluations • Results sharing program to recognize staff performance • Challenged with usability of survey … Patient Family Experience: • Conducts family rounds on four acute care floors • Reviews rounding and survey … Coaching • Targeted formalized Nurse Leader Rounding (NLR) • Focus is on priorities identified from surveys … er ed “ al w ay s” Fiscal year 2014 responses by quarter Next Steps • Continue to use survey
  17. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/2016/mosurvey2016pt2.pdf
    January 01, 2016 - Part II Appendix A—Overall Results by Medical Office Characteristics Appendix B—Overall Results by Respondent … ................................v Part II—Appendices A & B: Overall Results by Medical Office and Respondent … Medical Office Characteristics ................. vi Highlights From Appendix B: Overall Results by Respondent … Multi-Specialty Survey Items Single Specialty Multi-Specialty # Medical Offices 1,177 351 # Respondents … Multi-Specialty Survey Items Single Specialty Multi-Specialty # Medical Offices 1,177 351 # Respondents
  18. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
    January 01, 2019 - Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State included … All results presented in these charts are calculated at the respondent level. … Medicare To provide context for the 2019 results, the percentage distribution of survey respondentsRespondents by State CAHPS Health Plan Survey Database 2019 Chartbook: What Consumers Say About … Respondents by State CAHPS Health Plan Survey Database 2019 Chartbook: What Consumers Say About
  19. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/about-cahps/research/cahps-improvement-guide.pdf
    January 01, 2016 - Guide PROJECT SUMMARY The CAHPS® Ambulatory Care Improvement Guide The Aim The CAHPS Health Plan Survey … and the CAHPS Clinician & Group Survey are widely used by health care providers, payers, and purchasers … Many organizations share the results of these surveys both privately and publicly to inform medical … many find the process of improving patients’ experiences with care to be challenging—in part because survey … Users of the Guide can also find over a dozen improvement strategies organized by CAHPS survey topics
  20. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
    January 01, 2017 - Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents by State included … All results presented in these charts are calculated at the respondent level. …  Medicare To provide context for the 2017 results, the percentage distribution of survey respondentsRESPONDENTS BY STATE Table A-1 shows data submissions to the CAHPS Health Plan Survey Database by … Table A-1. 2017 Survey Respondents by State State Medicaid Medicaid CHIP Medicare Adult Child Child

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