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pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/health-promotion-education/strategy6j-support-self-care.html
March 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts
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pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/coordination-of-care/strategy6l-planned-visits.html
March 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts
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pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-meps-methods.pdf
December 01, 2023 - in 2000 to an interviewer-administered questionnaire starting
in 2001. … ii Response rates for supplemental surveys have been declining over time and 2020 saw a significant drop … disability status—The MEPS disability variables were defined using the methodology of
the American Community … Survey. … with any type of internet access were obtained from the Census Bureau’s 2015-2020 pooled
American Community
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pcmh.ahrq.gov/talkingquality/translate/organize/datasource.html
November 01, 2018 - report sponsors gain access to information from one particular source of data—a patient experience survey … (The one exception is data from surveys; there are sizable groups of consumers who are either very attracted
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pcmh.ahrq.gov/cahps/bibliography/index.html
March 05, 2024 - Search Citations
Search by keyword or author name
Search
 
Surveys … Analysis
(185)
Health Information Technology (HIT)
(3)
Health Literacy
(6)
International Surveys … Administration
(46)
Survey Development
(101)
Telehealth
(1)
Translation
(12)
Value of … CAHPS Bibliography
Browse or search for publications about the development and use of CAHPS surveys … National Results From the HCAHPS Survey. Med Care. Jan 1 2024 , 62(1): 37-43.
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pcmh.ahrq.gov/patient-safety/about/index.html
February 01, 2024 - Surveys on Patient Safety Culture Program.
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pcmh.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
April 01, 2017 - Respondent attitudes measured by the T-TAQ were found to vary as a function of prior team training and … In addition, we reviewed items to ensure that they asked the respondent to assess aspects of team performance … Three of the 50 items were deleted because they were difficult for respondents to understand. … Agreement among respondents was reviewed by comparing each individual’s responses in two ways. … on the questionnaire.
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pcmh.ahrq.gov/talkingquality/measures/index.html
January 01, 2020 - Understanding Data Sources : Learn about data available from administrative databases, medical records, patient surveys
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pcmh.ahrq.gov/teamstepps/lep/traintrainers/lepigstafftrain.html
October 01, 2020 - Before we start the module, I'd like you to complete some baseline surveys. … The surveys are anonymous and will help us track our progress as a team. … Everyone in this session should complete the Learning Outcomes Survey. … You will have 10 minutes to complete these surveys. … (Collect baseline surveys and thank participants.)
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pcmh.ahrq.gov/talkingquality/translate/organize/index.html
March 01, 2016 - , patient experience)
Organizing Measures by Data Source (e.g., medical records, claims, patient surveys
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pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html
January 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys … and Guidance
Supplemental Items
Using CAHPS Surveys
CAHPS Databases
Webcasts … be able to apply its system and methods to improve patient experience and your organization's CAHPS survey … can include:
Analyzing and evaluating performance, customer/patient feedback, or patient experience surveys … How Two Provider Groups Are Using the CAHPS ® Clinician & Group Survey for Quality Improvement.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
January 01, 2017 - informed by
considerations for field implementation
151
• Aspirations: Protocol that can augment CAHPS surveys … www.ahrq.gov/cahps
Illustrating less effective elicitation,
from “matched” respondents
• A less fulsome … www.ahrq.gov/cahps
Field testing the protocol in real world settings
24
• Response Rates (of survey … measures
• Highlight domains of care that are important to patients
but not included on CG-CAHPS surveys … Illustrating more effective elicitation, from “matched” respondents
Quantified Results 1: Completeness
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pcmh.ahrq.gov/health-literacy/improve/index.html
March 01, 2024 - efforts to improve organizational are available for the CAHPS Clinician/Group, Hospital, and Health Plan surveys
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pcmh.ahrq.gov/talkingquality/translate/labels/describe-source.html
November 01, 2018 - If the information came from a survey, who was surveyed and when, who collected the data, and how many … surveys were collected. … At times, you may need to add a specific sentence such as “Source of Data: A standardized survey of a … For example:
“300 patients discharged from the hospital in the last 60 days answered a survey question
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pcmh.ahrq.gov/patient-safety/news-events/psaw-2020/index.html
December 01, 2023 - Surveys on Patient Safety Culture® (SOPS®) Medical Office Survey: 2020 User Database Report (PDF, 441
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pcmh.ahrq.gov/talkingquality/explain/support/provide-access.html
January 01, 2023 - National surveys conducted since 1996 have consistently found that consumers are most likely to rely … on the advice of their doctors, friends, and family when choosing health plans and providers. 1
Surveys
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pcmh.ahrq.gov/sites/default/files/attachments/Strategies%20to%20Put%20Patients%20at%20the%20Center%20of%20Primary%20Care.pdf
February 01, 2011 - including quality improvement activities in order to qualify as
soliciting regular feedback through surveys … June 2010.
2
from patients—such as through patient experience surveys, that have begun to provide … Decisionmakers impact of patient-engagement strategies.The promising
could fund the development of survey … patients’ care experiences (in particular, through This brief was prepared by Deborah Peikes (Mathematica
surveys
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pcmh.ahrq.gov/sites/default/files/attachments/strategies-to-put-patients-at-center-of-primary-care-brief.pdf
February 01, 2011 - including quality improvement activities in order to qualify as
soliciting regular feedback through surveys … June 2010.
2
from patients—such as through patient experience surveys, that have begun to provide … Decisionmakers impact of patient-engagement strategies.The promising
could fund the development of survey … patients’ care experiences (in particular, through This brief was prepared by Deborah Peikes (Mathematica
surveys
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pcmh.ahrq.gov/page/patient-centered-medical-home-strategies-put-patients-center-primary-care
February 01, 2011 - ongoing quality improvement efforts in a variety of ways, including soliciting regular feedback through surveys … they are actively obtaining and acting on feedback from patients—such as through patient experience surveys … Decisionmakers could fund the development of survey instruments and the use of low-cost or shared data … practices need low-cost, sound methods of assessing patients’ care experiences (in particular, through surveys
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
January 01, 2016 - Appendix A presents the number of Medicaid, CHIP, and Medicare survey respondents and health
plans … All results presented in these charts are calculated at the respondent level. … Table A-1. 2016 Survey Respondents and Health Plans by State
State
Adult Medicaid Child Medicaid CHIP … Adult Medicare
Respondents Plans Respondents Plans Respondents Plans Respondents Plans
Alabama 423 … Medicare
Respondents Plans Respondents Plans Respondents Plans Respondents Plans
North Carolina -