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341. Center for Quality Improvement and Patient Safety (CQuIPS) | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cpi/centers/cquips/index.html
     June 01, 2023 - Disparities Report Program Consumer Assessment of Healthcare Providers and Systems (CAHPS) Program Surveys

342. AHRQ's Quality & Patient Safety Programs by Setting: Long-Term Care | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/settings/long-term-care/index.html
     September 01, 2021 - AHRQ's Quality & Patient Safety Programs by Setting: Long-Term Care CAHPS ® Nursing Home Survey … The surveys are developed from the patient’s perspective on what’s important to measure. … Nursing Home Survey on Patient Safety Culture is a staff-administered survey that helps nursing homes

343. In Pandemic’s Wake, We Must Recommit to Patient and Workforce Safety | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/news/blog/ahrqviews/patient-workforce-safety.html
     March 01, 2023 - Surveys on Patient Safety Culture: This family of surveys asks healthcare providers and staff about … Each survey is designed to assess patient safety culture in a specific setting.

344. CAHPS Elicitation Protocol Webcast (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-closing.pdf
     January 01, 2017 - • Complete the evaluation survey at the end of the webcast. … • Contact us with any questions. 55 http://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance

345. 2022 National Healthcare Quality and Disparities Report Detailed Methods for Medical Expenditure Panel Survey Tables (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-mepsmethods.pdf
     December 01, 2022 - MEPS comprises three component surveys: the Household Component (HC), the Medical Provider Component … and Preventive Care section, the Diabetes Care Survey (DCS) and the supplemental surveys. … in 2000 to an interviewer-administered questionnaire starting in 2001. … comparable measures of disability to use with existing data of surveys included in the NHQDR. … variables used in the 2019 NHQDR and forward were defined by following the methodology of the American Community

346. Promote Your Health Care Quality Report to Consumers | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/distribute/promote/index.html
     December 01, 2018 - Surveys indicate that most consumers don’t know that quality reports even exist, let alone where to find

347. Re-Engineered Discharge (RED) Toolkit | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/settings/hospital/red/toolkit/index.html
     April 01, 2023 - Diverse Populations Tool 5: How To Conduct a Postdischarge Followup Phone Call Patient Outcome Survey … (phone version) Patient Outcome Survey (mailed version) Tool 6: How To Monitor RED Implementation … Workbooks and Contact Sheets         Electronic Health Records and the RED Workstation         Patient Surveys … 34 KB] Phone Call Role Play [PDF, 61 KB] Phone Call Role Play [Word, 31 KB] Patient Outcome Surveys … (mail and phone versions) [PDF, 106 KB] Patient Outcome Surveys (mail and phone versions) [Word,

348. Tackling Low Health Literacy Among Primary Care Patients: A Model from Missouri (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Tackling_Low_Health_Literacy_Among_PCP_2012_05_01_Transcript.pdf
     January 01, 2012 - So as they are developing other item sets for other CAHPS surveys and so as those other surveys are … questions that comes from the CAHPS Health Literacy Item Set, and these will be contained on all the surveys … , and so we would include that on all of the surveys for those physicians who would be interested in … And so there will have some differences in what the surveys are, but those will be very tailored to what … You can also access other QI resources such as case studies detailing the use of CAHPS survey results

349. Train-the-Trainer Instructor Guide | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/lep/traintrainers/lepigtrainer.html
     October 01, 2020 - Before we start the module, I'd like you to complete some baseline surveys. … You will have 10 minutes to complete these surveys. … (Collect baseline surveys and thank participants.)   … Survey. … As a reminder, you do not have to put your names on any of the survey questionnaires.

350. Yale Center for Healthcare Innovation, Redesign, and Learning | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/resources/learning-lab/yale-center-long-desc.html
     June 01, 2020 - and outcomes of transfers. 1-3 To support this work, it developed the following products: Multiple survey … Real-time surveys reveal important safety risks during interhospital care transitions for neurologic … Real-time surveys reveal important safety risks during interhospital care transitions for neurologic

351. AHRQ Tools To Reduce Hospital-Acquired Conditions | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/hac/tools.html
     March 01, 2024 - healthcare-associated infections : Core Comprehensive Unit-based Safety Program Toolkit TeamSTEPPS ® Surveys

352. Research Tools, Data, and Funding | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/health-literacy/research/index.html
     January 01, 2024 - organizational health literacy are available for the CAHPS Clinician/Group, Hospital, and Health Plan surveys … Data AHRQ's Medical Expenditure Panel Survey (MEPS) collects data on health literate practices by providers … as reported in MEPS' household component's Self-Administered Questionnaire (SAQ) , which has been collected

353. Strategy 6A: Open Access Scheduling for Routine and Urgent Appointments | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6a-openaccess.html
     March 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Table 6.A-1 shows aggregated results from surveys fielded in 2016. Table 6.A-1. … How often respondents got needed care: Percent answering never or sometimes   2016 Adult 6-Month … Survey 3.0 2016 Child 6-Month Survey 3.0 2016 Adult 12/6-Month Survey 2.0 Getting timely appointments

354. Resources | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/npsd/resources/index.html
     June 01, 2019 - site https://pso.ahrq.gov/ Resources for Quality/Safety Improvement AHRQ Patient Safety Culture Surveys

355. EvidenceNow Executive Summary - Virginia Cooperative (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-va.pdf
     November 01, 2017 - Obtaining the target response rate for practice surveys required substantial effort. … Practices could respond online http://www.escalates.org via an email with links to a web-based survey … instrument or using paper surveys sent by mail (which staff then coded by hand). … The Cooperative compensated practices for the time and effort required to complete the surveys. … The Virginia Cooperative looks forward to turning to data analysis of both the clinical and the survey

356. Major Nursing Home Quality Measurement Sets | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/measurement-sets.html
     November 01, 2018 - CAHPS ® Measures The CAHPS Nursing Home Surveys assess the experiences of nursing home residents … The questionnaire asks residents to report on the nursing home environment, care, communication and respect … In addition to asking for an overall rating of care, this questionnaire asks family members to report

357. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
     October 29, 2018 - Collection of Patient Comments in ACN  Press Ganey (PG) is the third-party vendor – Administers the surveys … via mail and e-mail – Collects the surveys – Houses the survey data and patient comments – Provides … • 5-question Elicitation Protocol • PG survey • 3-question PG protocol • PG survey • 3-question … PG protocol Phase 2 Intervention Sites (N=6) Phase 2 Control Sites (N=3) • PG survey • 5-question … Elicitation Protocol • Enhanced feedback • PG survey • 3-question PG protocol • Enhanced feedback

358. CAHPS Elicitation Protocol Webcast (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
     January 01, 2017 - 2011 © MHQP 2017 MHQP’s Measurement and Public Reporting Patient Experience  Annually over 250K surveys … comparable answers and rank providers similarly when compared with existing long form statewide surveys … and Patient Comments - Adult survey  Total number of patient comments: 1411  Percent of responders … Innovations MHQP’s 2016 Patient Experience Survey and Patient Comments -Adult survey MHQP’s 2016 Patient … Experience Survey and Patient Comments -Pediatric survey Patient Comments: Examples of Narratives Categorized

359. Engaging Patients and Families in the Medical Home - Table 4 | PCMH Resource Center
     pcmh.ahrq.gov/page/engaging-patients-and-families-medical-home-table-4
     June 01, 2010 - Participate in patient/family advisory councils or other regular meetings Provide feedback through surveys

360. Medical Office Survey on Patient Safety Culture: 2018 User Database Report, Part II (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/2018mosopsdatabasereport-part2.pdf
     April 01, 2018 - Medical Office Characteristics Appendix B—Overall Results by Respondent Characteristics Prepared … Surveys on Patient Safety Culture™ and SOPS™ are trademarks of AHRQ. … ................................v Part II—Appendixes A and B: Overall Results by Medical Office and Respondent … Multispecialty Survey Items Single Specialty Multispecialty # Medical Offices 1,818 619 # Respondents … Multispecialty Survey Items Single Specialty Multispecialty # Medical Offices 1,818 619 # Respondents