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261. 2024 HCBS CAHPS Survey Database Chartbook (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-chartbook.pdf
     January 01, 2024 - Proxy respondents could either be paid or unpaid in their role supporting the respondent. … Number of Respondents Percentage of Respondents HCBS CAHPS Survey only 14 2,721 45% HCBS CAHPS … The results for the core survey measures combine the core surveys with and without the Employment Module … Who Helped Respondents Who Worked to Find Their Job Who helped respondent find the job respondent … Program Type Suppression If there are fewer than 20 completed or partially completed surveys for a

262. Advancing the Impact of Consumer Experience of Care Measurement: What’s Next? | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/news/blog/ahrqviews/consumer-experience-measurement.html
     September 01, 2023 - Experience-of-care measurement surveys and comments do address this but can do more to identify opportunities … When adding new questions to surveys, care should be taken to solicit information that is actionable … When it debuted 28 years ago, the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys … CAHPS surveys quickly became the gold standard for understanding patients’ care experiences across institutions … The CAHPS Health Plan Survey  was the first nationally available survey that was statistically valid

263. Improving Value and Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental Item Sets (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
     May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … Suggestions for resources you would like added to the list, questions about the survey, or requests … /value-efficiency.html https://www.ahrq.gov/sops/surveys/hospital/index.html https://www.ahrq.gov/sops … /surveys/medical-office/index.html mailto:SafetyCultureSurveys@westat.com SOPS Value and Efficiency … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys 3.

264. Improving Health Information Technology (IT) Patient Safety: A Resource List for Users of the AHRQ Health Information Technology Supplemental Item Set (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/patient-safety-technology-resources.pdf
     May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … AHRQ) Health Information Technology (IT) Patient Safety Supplemental Item Set for the SOPS Hospital Survey … Suggestions for resources you would like added to the list, questions about the survey, or requests … /hospital/supplemental-items/health-it.html https://www.ahrq.gov/sops/surveys/hospital/index.html https … ://www.ahrq.gov/sops/surveys/hospital/index.html mailto:SafetyCultureSurveys@westat.com SOPS Health

265. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
     February 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … and business outcomes, make a compelling case for improving patient experience as measured by CAHPS surveys … These surveys are conducted annually with results reported publicly on the Medicare Plan Finder website … Examining the role of patient experience surveys in measuring health care quality.

266. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
     October 01, 2018 - It’s a structured series of open-ended questions and it is intended to prompt respondents to tell their … they’re volunteers and they are not thought through the way a structured set of questions invites a respondent … And they collect the surveys; they interpret the surveys for those that are Spanish and Chinese. … So we took this baseline survey and we will be doing a post survey after, but the next step is to roll … and the percentage of those respondents who are going onto answer the open ended questions?

267. AHRQ Practice Facilitation Training Modules | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/ncepcr/tools/transform-qi/deliver-facilitation/modules/index.html
     April 01, 2022 - Practice Assessment and Surveys . Standardized Quality Measures . … Practice Assessments and Surveys – Learn how to administer a practice assessment, create surveys, and … use survey results to generate improvement ideas and measure progress. … Access additional resources and a table of contents for Practice Assessments and Surveys.  

268. Creative Strategies To Improve Patient Care Experience | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/news-and-events/events/webinar-041819.html
     July 01, 2019 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts

269. Introducing the CAHPS Cancer Care Survey (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-yost.pdf
     June 13, 2017 - Introducing the CAHPS Cancer Care Survey ©2017 MFMER | slide-32 CAHPS Cancer Care Survey Sampling … ©2017 MFMER | slide-37 Sampling Recommendations • Three parallel surveys; therefore, three separate … , please disregard this survey … ” ©2017 MFMER | slide-41 Sampling Recommendations • Avoid Overlap with Surveys Mandated by CMS … This delay permits CMS to first field the surveys designed for program monitoring and national public

270. CAHPS Clinician & Group Survey Comparison (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/cg-comparison-3-4.pdf
     July 27, 2021 - CAHPS Clinician & Group Survey Comparison CAHPS Clinician & Group Survey Differences Page 1 … CAHPS Clinician & Group Survey: Differences between the core items in 3.0, 3.1, and Visit 4.0 (beta … Please think of that person as you answer the survey. 2. … The questions in this survey will refer to the provider named in Question 1 as “this provider.” … Please think of this provider as you answer the survey. 2.

271. Improving Your Response Rates on the AHRQ Hospital Survey on Patient Safety Culture: Podcast Transcript (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/rrpodtrans.pdf
     August 01, 2013 - Caschette, Administrator of Safety and Quality at Memorial Healthcare System Moderator Theresa Famolaro, Surveys … I’m Theresa Famolaro from Westat and I manage the databases for the AHRQ Surveys on Patient Safety Culture … had always done it electronically via a Zoomerang and we chose to do this because we use Zoomerang surveys … If you need any help or assistance on any of the AHRQ Surveys on Patient Safety Culture, please feel … for joining us and we look forward to bringing you more stories and experiences from users of the Surveys

272. June 3-21 | Data Submissions for Survey on Patient Safety Culture® Hospital Database | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/news/sops-data-submissions.html
     March 01, 2024 - Blog Newsletter Events June 3-21 | Data Submissions for Survey … on Patient Safety Culture® Hospital Database Voluntary data submission for AHRQ’s Surveys on … Hospitals may submit their most recent survey data administered any time between July 1, 2022 and June … The SOPS Hospital Database will be accepting data from the: SOPS Hospital Survey 2.0 . … Select to access survey and supporting materials and learn more about database submission .

273. Improving Workplace Safety in Hospitals: A Resource List for Users of the AHRQ Workplace Safety Supplemental Item Set (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/workplace-safety-resources.pdf
     May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … Healthcare Research and Quality (AHRQ) Workplace Safety Supplemental Item Set for the SOPS Hospital Survey … Suggestions for resources you would like added to the list, questions about the survey, or requests … /hospital/supplemental-items/workplace-safety.html https://www.ahrq.gov/sops/surveys/hospital/index.html … This brief questionnaire can be used to examine the number and nature of patient handling injuries in

274. SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - English (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/value-efficiency-supplemental-item-english.pdf
     March 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - English SOPS … ® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey Language: English … • Purpose: This supplemental item set was designed for use with the core SOPS® Medical Office Survey … o No reordering of survey items. … www.ahrq.gov/sops/databases/medical-office/index.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys

275. SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/value-efficiency-supplemental-item-spanish.pdf
     March 01, 2023 - SOPS® Value and Efficiency Supplemental Item Set for the SOPS Medical Office Survey - Spanish SOPS … ® Value and Efficiency Supplemental Items for the SOPS Medical Office Survey Language: Spanish • Purpose … : This supplemental item set was designed for use with the core SOPS® Medical Office Survey to help … item text and response options. o No reordering of survey items … www.ahrq.gov/sops/databases/medical-office/index.html https://www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys

276. Module 12: An Introduction to Assessing Practices: (pdf file)
     pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-12-intro-to-assessing-practices.pdf
     September 01, 2015 - /cg/about/index.html  Provider and staff satisfaction: o Primary Care Staff Satisfaction Survey … You may want to survey staff satisfaction about the work environment, skills staff members have, and … (e.g., Patient Assessment of Chronic Illness Care, CAHPS ® Patient- Centered Medical Home Survey … © 2007 HealthPartners Research Foundation QI Leader Questionnaire 1 1 Module 12: An Introduction … (Electronic registry (name), paper survey, etc.) Provide name and details When?

277. Implementing the New CAHPS Protocol for Obtaining Patient Comments About Their Care (Webcast) | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/news-and-events/events/webinar-100318.html
     November 01, 2018 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Designed to be used with the CAHPS Clinician & Group Survey or on its own, the Narrative Elicitation … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment

278. Medical Office Survey on Patient Safety Culture: 2018 User Database Report Part I Executive Summary (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/2018mosopsdatabasereport-execsumm.pdf
     April 01, 2018 - Surveys on Patient Safety Culture Executive Summary 2018 Medical Offices Survey Database Report … of Strength and Potential Areas for Improvement Areas of Strength Teamwork Within Units 86% of respondents … reported that they work well together as a team Patient Care Tracking/Followup 86% of respondents … monitoring are followed up with Areas for Potential Improvement Work Pressure and Pace 46% of respondents … year in their current medical office reported the highest average percent positive 76% positive Respondents

279. Diagnostic Safety Resource List (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-resources.pdf
     May 01, 2023 - How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys on … Healthcare Research and Quality (AHRQ) Diagnostic Safety Supplemental Item Set for the SOPS Medical Office Survey … Suggestions for resources you would like added to the list, questions about the survey, or requests … for the Agency for Healthcare Research and Quality Updated May 2023 https://www.ahrq.gov/sops/surveys … /medical-office/supplemental-items/diagnostic-safety.html https://www.ahrq.gov/sops/surveys/medical-office

280. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
     January 01, 2023 - CAHPS Child Hospital Survey Database 2023 Chartbook 5 Highlights of Respondent Characteristics … Level of Results Child HCAHPS Survey Database results are calculated at the respondent level only. … A respondent is defined as an individual who has completed or partially completed a Child HCAHPS Survey … Respondent-level survey results are calculated across all respondents in the Database, ignoring their … Database 2023 Chartbook C-1 https://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance