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221. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/news-and-events/events/031516/webcast-video-031516.html
     June 01, 2016 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Contact CAHPS Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey … June 2016 Internet Citation: Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey

222. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
     May 01, 2023 - Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey … How To Use This Resource List Resources are listed in alphabetical order, organized by the Surveys … Updated May 2023 SOPS Community Pharmacy Survey Resource List 1 https://www.ahrq.gov/sops/surveys … SOPS Community Pharmacy Survey Resource List 3 http://www.ismp.org/Survey/NewMssacap/Index.asp https … The extensive and growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys

223. AHRQ Data Tools | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cpi/about/otherwebsites/data-tools/index.html
     August 01, 2022 - Contacts AHRQ Data Tools The AHRQ Data Tools allow you to explore AHRQ survey … provides a consolidated and consistent experience for flexibly exploring the data from several AHRQ surveys … Components The AHRQ Data Tools website provides tools for the following AHRQ surveys and associated … databases: Medical Expenditures Panel Survey (MEPS) Household Component (MEPS-HC) Insurance Component … ) Clinicians and Groups Survey (CG-CAHPS)     National Healthcare Quality and Disparities Reports

224. Medical Expenditure Panel Survey (MEPS) | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/data/meps.html
     March 01, 2023 - Claims Databases Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey … Annual surveys of individuals and families, as well as their health care providers, provide data on health … MEPS is a set of large-scale surveys of families and individuals and their medical providers, and employers … The MEPS Household Component (MEPS-HC)  survey collects information from families and individuals that … The MEPS Medical Provider Component (MEPS-MPC)  survey collects information from providers of medical

225. The Power of Patient Stories for Improving the Patient Experience (Webcast) | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/news-and-events/events/webinar-051222.html
     June 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … narratives can provide about patients’ experiences with care that cannot be captured via closed-ended survey … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

226. CAHPS Nursing Home Survey: Family Member Instrument (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
     September 01, 2011 - Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS Nursing Home Survey Family Member Survey Survey Instructions Answer each question by marking … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Survey

227. Medical Office SOPS: 2016 User Comparative Database Report, Part I (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/2016/mosurvey2016pt1.pdf
     January 01, 2016 - Some medical offices used a paper-only survey, others used Web-only surveys, and others used a combination … number of respondents per medical office (range: 3 to 392) 16 Average number of surveys administered … Step 2: Communicate and Discuss the Survey Results Common complaints among survey respondents are that … It excludes surveys that were returned blank on all nondemographic survey items, or deleted during data … cleaning, but includes surveys where at least one nondemographic survey item was answered.

228. Introducing the CAHPS Child Hospital Survey (Webcast) | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/news-and-events/events/20150122/webcast_01_22_15.html
     April 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … CAHPS Announcements Contact CAHPS Introducing the CAHPS Child Hospital Survey … An overview of this new survey was provided, including its development by the Center of Excellence for … Read about the CAHPS Child Hospital Survey .

229. Understanding SOPS® Surveys: A Primer for New Users - Famolaro (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-databases.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Famolaro The SOPS Databases Theresa Famolaro … , MPS, MS, MBA Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS … strengths and areas for safety culture improvement 28 SOPS Database Submission Schedule SOPS Survey … Have administered the SOPS survey (with or without SOPS supplemental items) in its entirety without … Upload survey data through a secure, online data submission system 30 SOPS Database Reports 31

230. 2019 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-datasources.pdf
     December 01, 2020 - Current sample design began in 2016; current questionnaire design began in 1997. … surveys are completed by proxy respondents who are related to the patients or friends of the patients … Return to Contents United States Census Bureau American Community Survey (ACS) Sponsor U.S. … Quality and Disparities Report Data Sources | 51 References American Community Survey Information … paper questionnaires.

231. Understanding SOPS® Surveys: A Primer for New Users - Closing (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-closing.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Closing Q&A ? ?

232. Understanding SOPS® Surveys: A Primer for New Users - Ginsberg (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
     September 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Ginsberg AHRQ’s Surveys on Patient Safety … understanding, measurement, and improvement of patient safety culture within healthcare settings • Develops survey

233. Understanding SOPS® Surveys: A Primer for New Users - Closing (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-closing.pdf
     January 26, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Closing Questions & Answers How to Ask

234. CAHPS Patient Narrative Item Sets (webcast) | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/news-and-events/events/webinar-111621.html
     December 01, 2021 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … They also previewed Narrative Item Sets in development for the CAHPS Health Plan Survey and the Child … HCAHPS Survey. … Director, CAHPS and Surveys on Patient Safety Culture (SOPS) Programs Center for Quality Improvement

235. CAHPS Nursing Home Survey: Family Member Instrument (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument CAHPS® Nursing Home Survey Version: Family Member … You may choose to answer this survey or not. … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire

236. CAHPS Nursing Home Survey: Family Member Instrument - Spanish (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.pdf
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire … CAHPS® Nursing Home Survey Instructions for Front Cover Instructions for Format of Questionnaire Instrucciones

237. CAHPS Clinician & Group Child Survey 3.1 (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
     December 01, 2020 - CAHPS Clinician & Group Child Survey 3.1 CAHPS Clinician & Group Survey Version: 3.1 Population … Learn more at https://www.ahrq.gov/cahps/surveys-guidance/cg/index.html. … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys- guidance/item-sets … /cg/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html https://www.ahrq.gov … /cahps/surveys-guidance/item-sets/index.html https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html

238. CAHPS Nursing Home Survey: Family Member Instrument - Spanish (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.doc
     September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: Family … Member Survey Language: Spanish Response Scale: 4 points For assistance with this survey, please contact … Instructions for Format of Questionnaire Proper formatting of a questionnaire improves response rates … instructions (see next page) and the first page of questions start on the right-hand side of the questionnaire … document, but remove the headers and footers inserted to help sponsors and vendors distinguish among questionnaire

239. Use of "Roll-Ups" To Report CAHPS Survey Results and Other Quality Measures | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/news-and-events/podcasts/use-roll-ups.html
     March 01, 2016 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … CAHPS Announcements Contact CAHPS Use of "Roll-Ups" To Report CAHPS Survey … originally created December 2014 Internet Citation: Use of "Roll-Ups" To Report CAHPS Survey

240. Advancing the Science and Implementation of Patient Narrative Elicitation and Reporting | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/news-and-events/events/2016-meeting-summary.html
     August 01, 2019 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts … Patients vs. caregivers as respondents: How can elicitation methods be adapted to capture the experience … Responding to urgent medical concerns: Because of the emphasis on maintaining the confidentiality of respondents … , CAHPS surveys are not designed to capture and respond to pressing patient medical issues.