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21. CAHPS Home Health Care Survey | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/home/index.html
    November 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … The TEP members were asked to comment on the priority they would give items in the draft questionnaire … The team completed multiple rounds of cognitive testing and revised the questionnaire in light of their … https://www.ahrq.gov/cahps/surveys-guidance/home/index.html   Back to

22. Hospital Survey on Patient Safety Culture: User's Guide (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
    July 01, 2018 - surveys only to nonrespondents. 4. … staff x 60% nonrespondents = 480), for a total of 1,280 printed surveys. … If you are using identifiers to track respondents, distribute second survey packets only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents … If you are using identifiers to track respondents, email/distribute reminders only to nonrespondents

23. Development of the CAHPS Health Plan Survey | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/hp/about/Development-CAHPS-HP-Survey.html
    May 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … to learn what worked well, what needed improvement, and what they wanted to see in future surveys for … As part of this effort, the Consortium shared draft questionnaires with various stakeholders asking for … In order to determine whether the questionnaire items were understandable and meaningful to respondents … The CAHPS team made minor edits to the survey to ensure that respondents report about all synchronous

24. CAHPS Health Plan Survey Database | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/cahps-database/hp-database/index.html
    January 01, 2024 - free and open to all Medicaid agencies and Children's Health Insurance Programs (CHIP), provided the questionnaires … De-identified data files at the respondent and organization level are also available for approved research … The CAHPS Data Tools present data in four different ways: Overview: The number of respondents and … health plans represented in the most recent surveys. … Top Box Results: The percentage of survey respondents who chose the most positive score for a given

25. Workplace Safety Supplemental Item Set for Hospital SOPS | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/sops/surveys/hospital/supplemental-items/workplace-safety.html
    February 01, 2024 - More topics in this section SOPS® About SOPS SOPS Surveys … Mark Linzer's Mini-Z 2.0 survey tool ( https://www.professionalworklife.com/mini-z-survey ). … respondents. … The report consists of a narrative description of the findings and appendixes, presenting data by respondent … The supplemental item set for this report displays results of 28 hospitals with more than 7,000 respondents

26. Hiring a Vendor for a CAHPS Survey | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/helpful-resources/hiring/index.html
    December 01, 2018 - and Guidance Supplemental Items Using CAHPS Surveys CAHPS Survey Design and Administration … Analyzing CAHPS Survey Data Modifying and Naming CAHPS Surveys Translating Surveys … Users of CAHPS surveys of patient experience typically seek out and contract with a survey vendor … Coherent, thoughtful, and thorough responses to the specifics of the RFP; Adequate safeguards to assure respondent … deadlines; and Any penalties for falling short of the required response rates and number of completed questionnaires

27. SOPS Announcements | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/sops/news.html
    March 01, 2024 - The report presents survey results from 1,164 medical offices and 15,449 respondents. 2024 Data … The Database report includes 243 ASCs and 7,458 respondents. … Database Report (January 2023) Surveys on Patient Safety Culture™ (SOPS ® ) Nursing Home Survey … The Database report includes 62 nursing homes and 3,224 staff respondents. … single specialty vs. multispecialty, specialty, primary care specialty, ownership, and region) and respondent

28. CAHPS Patient Experience Surveys and Guidance | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/index.html
    August 01, 2023 - For each survey, you can download formatted survey instruments, guidance for administering them, and … Information in the guidance documents is based on the survey developers' extensive research into best … practices in survey design and administration as well as analyses of data collected during the field … AHRQ does not require the use of any surveys or the use of a specific methodology for sampling or survey … For these surveys, please consult technical documentation from CMS for their survey administration requirements

29. CAHPS Health Plan Survey 5.0 Measures | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
    September 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … (PDF, 308 KB) Getting Needed Care Q9          Easy for respondent to get necessary care, tests, … Quickly Q4          Respondent got care for illness/injury as soon as needed Q6          Respondent … https://www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html  

30. Development of the CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html
    April 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … a 78-item questionnaire used for pilot testing. … the questionnaire. … https://www.ahrq.gov/cahps/surveys-guidance/hospital/about/dev_child_hp_survey.html  

31. CAHPS Cancer Care Survey | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/cancer/index.html
    July 01, 2020 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … surveys into other languages . … items that survey sponsors may add to the core questionnaire to gather additional information about … https://www.ahrq.gov/cahps/surveys-guidance/cancer/index.html   Back

32. CAHPS Dental Plan Survey | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/dental/index.html
    March 01, 2018 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … The CAHPS Dental Plan Survey is a standardized questionnaire that asks adult enrollees in dental … surveys and other materials Analyzing CAHPS survey data Quality Measures From the Dental Plan Survey … https://www.ahrq.gov/cahps/surveys-guidance/dental/index.html   Back

33. CAHPS American Indian Survey | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/american-indian/index.html
    May 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … The CAHPS American Indian Survey is a standardized questionnaire that asks adult American Indians … : Translating surveys and other materials Analyzing CAHPS survey data Quality Measures From the … https://www.ahrq.gov/cahps/surveys-guidance/american-indian/index.html  

34. CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/cg-narratives.html
    July 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys … five questions in the Adult version and six questions in the Child version: The first question asks respondents … The second question asks the respondent to comment on the provider and his or her staff vis-à-vis those … The third and fourth questions ask the respondent to elaborate on what went well or could have been better … For example, the first question is designed to prompt respondents to state the most important things

35. CAHPS Research Meetings | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/news-and-events/research-meetings/index.html
    January 01, 2024 - Advances in Survey Methodology: Maximizing Response Rates and the Representativeness of CAHPS ® Survey … Ensuring the representativeness of respondents to CAHPS surveys. … , experts in survey methodology, representatives of Federal agencies that use CAHPS surveys, experts … Strategies for encouraging survey responses. … To learn more, read a summary of the September 2018 research meeting on survey methodology (PDF, 442

36. Instructions for Analyzing Data from CAHPS Surveys (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/2020-instructions-for-analyzing-data.pdf
    January 01, 2020 - The program adjusts the survey data for standard individual case-mix variables such as respondent age … Data Set Structure Each row or case in a SAS data set represents data from a unique questionnaire. … If data from different CAHPS questionnaires are in the same data set, responses for equivalent questions … are listed under the same variable names, with each row representing data for a unique questionnaire … For example, if all respondents to a Health Plan Survey answered “Yes,” where 0= “No” and 1= “Yes” to

37. Development of the CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/cg/about/Develop-CG-Surveys.html
    May 01, 2022 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … administration issues (e.g., telephone versus mail, sample sizes, frequency of surveys). … team conducted cognitive interviews in Massachusetts and California in order to gauge how potential respondents … In 2009, AHRQ released the Child Primary Care Questionnaire 2.0 (beta); in October 2011, it became known … The CAHPS team made minor edits to the survey to ensure that respondents report about all synchronous

38. CAHPS Glossary | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/about-cahps/glossary/index.html
    November 01, 2022 - To review the current family of surveys, go to CAHPS Surveys and Guidance . … responsibility of a specific level of the healthcare system; Obtain a global evaluation (rating); Define respondent … Users of CAHPS surveys include sponsors as well as other organizations that may use survey results for … domains or functions not included in the core questionnaire, to obtain greater detail on a specific … domain or function, or to examine other characteristics of respondents.

39. Development of the CAHPS Nursing Home Family Member Survey | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/nh/family/development-family-member-survey.html
    April 01, 2019 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Measures Development of Family Member Survey Development of Resident Surveys Outpatient … After reviewing the questionnaires and items received in response to that notice, the team prepared a … Cognitive testing of survey questions. … Members of the TEP offered different perspectives on the use and value of a questionnaire for family

40. CAHPS Emergency Department Survey | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/surveys-guidance/ed-cahps/index.html
    December 01, 2023 - Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys … Outpatient and Ambulatory Surgery Surgical Care Supplemental Items Using CAHPS Surveys … To access this survey and recommended guidelines for survey administration, please visit the Centers … respondents. … https://www.ahrq.gov/cahps/surveys-guidance/ed-cahps/index.html   Back